I'm a returning patient and never had issues with this PT facility until today. I had to fly to…read moreEurope due to a family emergency on the 7th and scheduled my flight last minute on the 6th. I called to reschedule my appointment from the 7th and the appointments that I had scheduled the following week for the week of the 18th and the 25th every Tuesday and Thursday. Fast forward I had to reschedule my flight from the 17th to the 19th of December due to the same family emergency and completely forgot to call on Monday to reschedule my appointment on the 19th. I admit it was the last thing on my mind and only remembered mid flight on Tuesday. Today I was running late for my appointment but on my way when I realized I was not going to make it by 8.15. I called at 8.09 saying that I was running late but most likely not going to make it in 4 minutes. I was more than happy to forgo the 15/20 mts that I was late if they would still have me or I could come in later. No one picked up and I left a voice mail message. Get a message a couple of minutes later saying all my appointments were cancelled and had to call on the day for Availability. I called again and explained that I just tried to call to let them know I was running late but on my way and that I left a voicemail message and I was faced with a rude front of house staff that insinuated that he was there all morning and didn't get any phone call or voice mail message and proceeded to tell me I had a cancellation on the 7th (I rescheduled didn't cancel) and a no show on the 19th and today that's why all appointments were canceled and proceeded to give me attitude when I tried to explain what the situation was, which only left me more aggravated and frustrated than I already was. My deductible has been met this year and all my appointments are fully covered so I was trying to do my best to still make it to my appointments since next year I will have to pay for these sessions . The arrogance and attitude that I got this morning made me want to forgo all my appointments. I will find another clinic next year, for my PT and will gladly pay. Bare in mind that I'm a returning patient that has been to the clinic before without any issues. This is not a reflection on my therapist that was wonderful but a sad consequence of a misunderstanding and how poor customer service impacts patients.

No one wants to go to physical therapy, but life happens. After ACL surgery I needed to find a PT…read moreprovider that was near home and had appointment availability. Now two months into 3x a week routine of going to Crom Rehabilitation I can tell you with a clear conscious that not only do they know what they are doing, and have appointments available, but they care about you and your progress!

I came here to treat my plantar fasciitis. I am a runner and 39 years old and was diagnosed with…read moreplantar fasciitis at the beginning of training for a trail ultra. I finished the training & ultra but had some problems along the way and came here to finally fix my plantar fasciitis. They will help you truly heal from your injury by finding the root issue and fixing mechanics. The active release therapy is also so powerful at getting immediate pain relief.

Highly recommend this place!! I had a neck and shoulder pain and Dr Cadena fixed it after the first…read moresession!!! And his prices are very affordable!!

Dr. Ho LITERALLY gave me my life back! I had fallen against a brick wall and hit my elbow. I was…read morein pain daily from my neck, back, shoulder, down my arm all the way to my wrist. Finally, after a year and a half of dealing with the pain and it and only getting worse, I decided I had to do something. Dr. Ho would tell you I have a high tolerance for pain, but this was unbearable and I would wake up every night in tears it was so bad. I went to Texas Orthopedic Hospital to a shoulder specialist who wanted to shoot me up with cortisone, I'd had X-rays, an MRI, and went to a very well-known neurosurgeon to try and find out what the problem was. I didn't want to temporarily fix it, I wanted to know what was wrong. He said he didn't know why I didn't just get the cortisone shots and walked out of the room. If I wouldn't get sued, I would tell you his name. I couldn't believe it. I'd driven almost two hours to go see him because he came so highly recommended. Needless to say, I didn't go back and was furious! A friend recommended I go to a chiropractor. Her chiropractor in Wyoming recommended two in Houston whom I researched, but saw Dr. Casey Ho had, at that time, 20 five star reviews and was also an acupuncturist. HE'S who I wanted to see. He got me in the next day. Three needles later, ART, and an adjustment, and I walked out pain free...PAIN FREE!!! I'm grateful DAILY that I found him. I've been going to him for eight years now because I tend to be somewhat clumsy, and have taken some pretty bad falls, mainly because of my dogs, but they were completely my fault. Unfortunately, both shoulders have torn tendons. Each time after my appointment, I've walked out with no pain and have full range of motion in both arms . Thank you so much, Dr. Ho. You're my hero.

Great people. Always good,clean and positive environment…read more Definitely recommend them.

I have been going here since 2000. I have had one surgery by Dr. Cannon and 3 by Dr. Shah, so this…read morewill be primarily about Dr. Shah even though my experience with Dr. Cannon in 2001 was the same. I am amazed to see so many one star reviews but realize that people are going in with problems that are painful and not always 100% repairable. I have never experienced the staff issues with either Dr. Cannon or Dr. Shah's staffs. Dr. Cannon did my right shoulder in May of 2001 and I was back to original strength and flexibility as before my damage. In 2008, I had my left bicep detached at the forearm due to me thinking that I was much younger than my years playing volleyball. Dr. Shah re-attached it and the recovery was smooth and complete. In 2010, I tore my left medial meniscus in my knee while bowling. I went back to Dr. Shah and again the results were excellent. He advised me that I have a fair amount of arthritis in that knee so to be aware that there could be ongoing issues. We introduced a treatment of SyncVisc not long after surgery and I have not had any issues since. In 2012, I re-injured my right shoulder (old on the outside, young in the mind). This time to Dr. Shah. The recovery was long being in an abduction pillow, however, with excellent phyical therapy downstairs, I was back to 100% being able to do anything that I used to in time. I re-injured that right shoulder again 18 months ago while working overseas (fall in my apartment) and now finally getting the time to get at it. Today, from the time that I checked in until I saw the doctor was 8 minutes! When does that ever happen? I will get an MRI to check current level of damage but would not think of going anywhere else for my surgery.

I am writing to share a disappointing experience my parents had here. As long-time patients, my…read moreparents deserve expected better treatment. In the past years it was not this way and I will say, the physicians have always been kind and patient. No problems there. During a recent appointment, they were unexpectedly informed that they owed money for braces, which had already been paid for. This misinformation was not only confusing but also upsetting. Additionally, the staff's communication was unprofessional. They spoke to my father in a condescending manner, questioning his ability to pay despite his background as an eight three-year veteran. This approach was disrespectful and unnecessary. Our elderly community should be treated with dignity and respect. To make matters worse, my father has reached out to the office manager multiple times but has received no response. This lack of follow-up further undermines our confidence in this practice. He has worked hard, never paid a bill late, from a generation where your word is your bond. I would recommend exploring other options for orthopedic care. We have a fantastic medical center in The Woodlands that prioritizes compassion and respect for their patients. Unfortunately, this practice has not met those standards. ---

I've been going here for the past 3 months, about three times a week, and I couldn't be more…read moreimpressed. After having ACL and LET surgery with Dr. Lowe, I was fortunate to have Kim as my PT. She's incredibly knowledgeable, always knows how to push me just the right amount, and constantly cheers me on throughout my recovery. The communication between her and my doctor has been spot on, which has really helped my progress. When she's not around, I go to Kaleb and he's awesome as well! From the moment I walk in, Eze and Britany greet me with smiles and make the check-in process so smooth. The whole team, including techs - Nyla, Manny, and Isaiah, keep the energy up and are always willing to lend a hand. It's not just the staff--the other patients make this place feel like a community, and we all motivate each other as we work toward recovery. I truly appreciate the positivity and professionalism here, and I highly recommend them to anyone in need of top-notch care!

Within 3 sessions, the PT bulged and tore my disk at S1/L5. And why was she rocking my lumbar…read morebetween those vertebra since I went there to stabilize and strengthen my legs after bedridden for 3-4 months. Last time I checked, manipulating the lumbar spine doesn't help strengthen a leg. When I went for the assessment I explained I had atrophied from being bedridden and needed to be able to stand and walk - I was using crutches. I explained in detail that muscle imbalance was from a serious case of Piriformis syndrome where I was scheduling for surgery, and need to get in shape for the required Tavel to Nevada where the surgeon is located. I explained to her: don't stretch or engage the piriformis; I told her not to engage my glutes since that creates severe long lasting pain. The first session she decided to check for nerve issues - why? It was clearly due to muscle imbalance. Then I explained that my back was fine after 5 years of therapy and could only go into flexion, not extension. And to leave it alone. She only had 4 years of PT experience and didn't have a clue about the spine, sciatica, neuropathy, etc. But she just couldn't listen or assess with all the detailed facts. So the fist exercise was to have me sit on glutes - everyone knows that burns like hell and creates pain in the piriformis- pedal away on a compact floor pedal machine. Ok. I had pain my ankles after that. So she claimed it was nerves even though I had no strength. I had go home and rehab my ankles and feet myself bc she didn't know what do but claim it was nerves! What logic. The next exercise was trivial: prone position, knees bent, and raise the knee off the table. Ok. So after that I strained the tendons and developed groin strain. She never figured that was due to extreme weakness. Each time I went in, I showed her my leg muscles were spasming in an over nervous protective way. She never connected the observed weakness in general or the legs was where the problem. She never assessed the strength in my in my calves , adductors, or quads. She completely ignored the history and complaint, went off target, and decided to exercise my glutes, my piriformis, and then rock my lumbar spine at S1. Even though I told her not to do those, she confidently said it was ok. Ok for what! That wasn't going to help my legs and those exercises were contraindicated for my condition. Immediately after getting home I felt searing pain at S1/L5 that radiated into the sacrum. It was pretty obvious that her poorly designed exercise damage by spine. After a week of searing pain and OxyContin, I got an MRI which confirmed the pain from her exercise aligned with the symptom and the report showing a S1/l5 bulge/tear. And later confirmed with the pain med doc. So I went there with symptoms consistent muscle imbalance from Piriformis syndrome and requested during assessment that I strengthen my legs so I could walk. Instead, she ignored my detailed history, and went into areas that she had no knowledge to experiment bc in her mind it was nerves and disregarded my everyday comments about leaving my piriformis, back, and glutes alone. She didn't know what she was doing, didn't go her boss and tell him she didn't have the experience needed for my condition, or seek help from colleagues. Total negligence. Remember the old saying, "do no harm." And now my legs are more unstable, I have serious pain, and will have deal with this simultaneously with surgery and travel. And am I going to need back surgery from a careless PT? BTW, her boss doesn't view this as serious problem.

Make sure you check your insurance benefits before going here. Doctors are great but they bill…read moreinsurance as chiropractic instead of PT so was left with a balance I was not expecting and they were not willing to work with me at all. On top of that, since they billed as chiropractic, they used up my visits for the year. If you do go here I would check your insurance beforehand.

After consulting an orthopedic surgeon for a knee injury, I was told surgery was the only option to…read moreavoid knee pain. As a last resort, I went to Airrosti's Washington Heights location and was seen by Dr. Hurta. After four sessions, and consistency with the prescribed exercises, I have been pain free for over a year. I've resumed all my normal activities of walking over 5 miles a day, spinning, and working out. I have had nothing short of an amazing experience!

Dr. Chin and all the staff at Pain Relief Associates are helpful, kind, and compassionate. Dr…read more Chin is so smart and brings innovated pain solutions to his practice. I've lived with severe chronic pain for over 25 years and Dr. Chin and his team have helped me regain some normalcy and functionality that I haven't had in years. They actually help provide relief from constant pain. Great physician and staff.

I see Dr See Chin here. He is a wonderful doctor. Very compassionate and caring. However, Dr Chin…read morehas multiple offices in the Houston area and only one phone number! When you call, it either rings and rings and rings, or a recorded message answers and you can leave a message, but most of the #s you press, the voicemail is full and you can't leave a message. It's very frustrating to have to try to deal with this when you're suffering from a painful situation. Sometimes you get lucky and someone answers the phone. I have one more appointment with Dr Chin, but I've already decided to find a new pain management doctor. I will however; go to my last appointment and let him know why I'm leaving.

The staff and a doctor which was Dr. Roberts are very friendly and make you feel comfortable being…read morethere just awesome people. I recommend this place of business as 100% awesome.

If I can rate this center 0 stars I would . Horrible customer service. When making an appointment…read moreat this location ASK what pavilion and floor . On top of my appointment being canceled, no one seems to pick up the phone after lunch time .

I've was going to a chiropractor in a different for 3 1/2 months and they didn't do a lot. He's…read moredone so far to help with my injuries & headaches in just 5 sessions.

Chirosports has been an amazing experience for me. I have battled with lower back issues related to…read morecompression in my lower vertebrae. Usually every 6 month to a year I have a episode where I cant sit down in chairs without having horrible pain. I found chirosports out of desperation when my back flared up about 2 months ago. I went in to it a little on the skeptical side as I believe the majority of my issues come from weaknesses in my glutes and core. Typically when my back does decide to lock up its a 3-6 month process of getting back to being pain free. Dr. Davis had me sitting back in a chair 90% pain free within the first 2 weeks of treatment and that also meant I was able to return back to the gym to continue strengthening my weakness. Highly recommend this place.

First impressions: front office staff is hit or miss on customer service / friendliness. They are a…read morebit disorganized as I've had to give my information / insurance information more than once due to the previous person I guess not saving it? Wait times & experience : first time here we came with X-rays from urgent care and they said they needed to do more, come to find out they needed to do more because they were taking X-rays on a different ( wrong ) part of the body, this increased our wait time by 1 hour- since this was a child I wasn't SUPER happy about that, they blamed it on miscommunication between the admin and nurses. Offerings : they seem behind on the times. Everyone seems to offer waterproof casting but apparently they do not which is a huge disappointment. On a positive note, you can get in quickly to be seen.

I saw Dr Haras Vakil for the first time and was very satisfied without the customer service &…read moreexpertise of everyone at this facility. Dr Vakil was very nice and extremely knowledgeable.