Don't go there. We were just treated very unethically. We were running late because of a work stop…read more We were still under the 15 minute late rule and they refused to see our child who we took out of school. I had been taking my children to this place for 10 years. Since they were babies. On top of that loyalty, the founder of this clinic was my childhood doctor!!! Her picture is on the wall!!! And we were going out of our way to this clinic out of loyalty. We live in Clayton. But we go out of loyalty. I grew up in Cary. They have seen us since we were babies. I am 50 years old. They threw 50 years away although we were still within the 15 minute late window!!!! How often do we all wait for doctors and nurses to see us!?!?? And they threw away 50 years of loyalty over 14 minutes!?!?! Backstory to the work stop: the work stop was so bad the person behind me got out of his vehicle in his scrubs and cussed at the workers. He said he had a woman on the operating table! He was a doctor. The workers and the doctor repeatedly screamed at each other. Eventually, after a long time, they allowed the cars to move. With that said, I was still at the clinic within the 15 minute late range!!! This clinic violated its own late policy!!! We are never late!!! And we never complain!!!!! This is our reward for 50 years??? Our reward for never being late??? Our reward for never complaining about the long waits?!?! Is this how you treat nice, loyal customers!?! I'm not a patient. It's clear I'm just a modern America customer. Sadly and regretfully, we pulled our kids out of the clinic. This is the New Cary. The New America. Hope y'all are happy. Don't go to this clinic. They don't value 50 years of nice and loyal patients. You're nothing to them.

Their check in system is awful. They ask for all information they already have all the time.read more

Dr. Lopez is an absolute gem of a pediatrician. We recently switched to Western Wake Peds after…read moretime and time again hearing great reviews of the practice. Our hope in moving practices was to be in a practice that felt neurodivergent affirming -- not just tolerant. We were met with kindness and grace at our first appointment with our fourth child, a newborn baby. We came with challenges and feared a difficult visit. Dr. Lopez listened intently, asked insightful questions and provided thorough advice and guidance. Dr Lopez's follow up on a particular visit topic was timely and persistent--so appreciated as a sometimes overwhelmed mom of four! We decided to switch the older kids, including our neurodivergent child, into the practice after our first visit. I have since read Dr. Lopez's background and am delighted to see the wonderful professional experience he has as well as his presence as an educator at UNC. His teaching and volunteer roles in the community indicate to me that he is someone who is continually exposed to new and emerging information rather than remaining complacent with initial med school teachings. He has been refreshingly willing to talk to and treat us like we are collaborative members of our child's healthcare needs. We have found a collaborative and empowering approach to be an incredibly valuable trait for a physician to have -- particularly as parents of a neurodivergent child. I highly recommend Dr. Lopez to any family who values an active and educated role in their child's healthcare. Accolades and experience aside--Dr. Lopez was diligent to connect with my neurodivergent child who, after a few bad years of illnesses and procedures, often experiences anxiety in medical offices. He is kind, silly and disarming in his bedside manner with my children. A visit once began with my child fearfully hiding behind me and ended with my child delivering a big joyous hug for Dr. Lopez. We are grateful to have found Dr. Lopez and Western Wake Peds!

Super disappointed in this place. We just had a baby last September, our first one. At first, we…read morereally liked it here because of the lactation consultant. She is still wonderful. Unfortunately, we feel like every time we came with an issue, it was pretty overlooked and not much medical advice was given to us. We were better off googling the symptoms or asking our nurse friends. There were several nurses who judged the way I was feeding my son during the last two appointments. The front desk lady let me know that I would be charged even though I called as soon as I got out of the Dr office and found out I was sick/contagious and couldn't bring my son into his appointment in the late afternoon. We would drive 35 min to go here and feel like unfortunately, it was not worth our drive. We found a new office that we like much better who truly listens to our concerns and does not charge anything if you are a sick, full-time working mother who is already struggling to get out of work and doing the best she can. Again, we loved the lactation consultant, and there was a young female doctor with brown hair who we also enjoyed- she was very gentle with our son. I wish they went somewhere else. As far as the other doctors & nurses- they didn't want to hear any concerns we had. And the one front desk lady is not pleasant over the phone at all. She sounds like she does not enjoy her job... but the other front desk ladies are typically nice. She didn't even try to explain anything to me when I didn't understand the charge and then she sounded surprised when I told her we were switching practices. Overall, 3/5 stars I guess but only because of the lactation consultant and the one dr we thought actually listened to us. We did not feel a connection with any of the other staff at all.

I have nothing but positive things to say about Dr. Rutledge. He's amazing. Dr. Wilson and Baldwin…read moreare good too. The rest of the staff should take some lessons from them. We've been a patient for over 20 yrs and won't be returning. No sense in the female provider we saw today being dismissive of concerns and rolling her eyes when we're trying to ask questions and tell her why we were there for an appointment. Glad to take our business elsewhere.

Our kiddo has been going to Cornerstone for all 9 years of their life. We were referred by a…read morefriend who said this is the only place you should take your child. We met our first provider at the hospital when our child was born. Their compassion was evident, and my knowledge gap of first-time motherhood was filled just enough to get through to the first appointment. I love their entire model of care. They always have a nurse available for triaging calls 24 hours a day. They have walk in appointments for sick visits and talking about or administering vaccines. I have been a more informed parent by bringing my child to them.

After a few years of trying to control my sons acne through store bought products and his PC…read morePediatrician prescribing antibiotics, we were referred to Burkhart. We got a call within a few days to set up an appt and in persons they seem to be booked out so we chose a virtual. Bonus as we live over an hour away from the Cary office and my son doesn't like to miss any school. He met virtually with Molly monthly for 8 or so months and the last month was an in person visit (which we went to today) the office was very clean, staff was very nice and Dr Burkhart was phenomenal. We are thankfully done with his acne treatment with great success and fingers crossed it does not come back. Dr Burkhart has brought back my son's confidence because having acne as a teen can be difficult. My son has always struggled with extremely sweaty hands and today he shook Dr B's hand and was asked if he wanted to do something about that. He's always been self conscious about this so he was so happy this could possibly be taken care of if the medication works. We are so thankful! Thank you!

Dr Burkhart is genuinely a kind and competent doctor. My son has a complicated medical history that…read morecausea many different skin issues. Dr. Burkhart nails the diagnosis each time and prescribes the best treatment protocols that actually work. He also cares about developing a friendly relationship with his patients which has made it an enjoyable experience for my son over all these years. We are so thankful for him!

We've been with Oberlin Road Pediatrics since we brought home our first child 16 years ago. The…read morelevel of CONSISTENT genuine care, connection and continually up-to-date medical advice has been such a blessing to our family. When I brought my first two-day old newborn in, Dr. Bo probably told me ten times, "You're doing a great job." The first time I raised concerns about vaccine schedules, I received a non-judgmental, thorough explanation with scientific research and data to help me understand the "why" of it all. When our son had severe and regular vomiting, Dr. Wasserman noted having just read up on cyclical vomiting as a neurological symptom, not GI. Our neurologist was amazed at this quick and accurate identification of a brain issue over a digestive one! When our daughter was 12 and wanted to chat Gilmore Girls, her new doctor raved about her favorite episodes with her. We can't say enough about our love for this consistent level of quality and caring medial expertise. Thank you for so many years of care, ORT! I'm so sad that my oldest will soon be aging out of your care!

We have been with Oberlin Pediatrics for over 8 years with our 2 girls. As of today, while we…read morerefused on 5 year old getting her 2nd MMR vaccine, they have recommended us finding a new care provider. Keep in mind the 1st MMR vaccine gets you 94% covered, when the 2nd MMR vaccine gets you 97% covered. Ultimately, they are sending us elsewhere because we do not see the benefit in getting another vaccine that will only provide an additional 3% of coverage for MMR. The doctors are choosing profit over actual care for their clients. Sad day in America when this is the standard of most doctors.

Dr. Maria has been our son's pediatrician since he was 2, about 10 years. They are a small, caring,…read morefantastic practice and we couldn't have found better care for him. They are amazing, have a great attitude and wonderful customer oriented service.

The office and providers seem nice and knowledgeable. However, there's one medical assistant that…read moremy kid has seen twice now, and she's very unprofessional. Her name is Shatory. When doing intake for my kid, she seemed impatient, trying to rush him through. Her intake questions directed at me were not conversational, literally just words: "picky eater?", "dentist?". She had no bedside manner. No trying to connect with her patient to make them feel more comfortable. I'd chalk it up to her having a bad day maybe, but we've seen this behavior from this medical assistant twice now.

This practice came highly rated from a friend whose daughter is seen by Dr. Jamila Fletcher. Making…read morean appointment for an annual physical was a breeze over the phone. A nice gentleman walked me through the process and gave me the option to be seen in Briar Creek or Duraleigh Rd. We arrived, were screened for Covid19 over the phone and seen immediately by the nurse first. The team here is wonderful. We met with Dr. Lily Harris today who was pleasant and discussed what to expect during puberty with my 10 year old. We met a nice medical student as well. Very happy to have my little girl as a patient. She will continue to be seen here up until her college years.

We have typically had good experiences with Raleigh Children but it seems that every time we show…read moreup now there is a super long waif. Not sure if they need to get more doctors or what but we may be looking for a new pediatrician soon if things don't improve!

Love the doctors, especially Dr. Dailey! Sick visits are easy to schedule and staff takes time to…read moreanswer questions and give advice. Highly recommend!!

Lazy Docs who want to get in and out of the room as fast as possible. Won't get into the details…read morebut I wouldn't recommend this practice after giving them 2 years of chances. Go find a small practice with Doctors who care.

Yearly physical and 1st visit with this office. Loved the staff and the doctors, super clean &…read morefriendly.

Waited 45min and still wasn't seen. Had to go up to the front desk three times before she finally…read moresaid the pediatrician has two more patients to see before us (this was after waiting for 45min). Her demeanor was apathetic with her repeated excuse being "they are shortstaffed." Asked her to cancel the appointment as we weren't going to wait any longer and she didn't while claiming she did (I had to call in later to make sure it was cancelled). She also gave us the wrong number to call management regarding this issue (she gave us the number for the practice in Henderson). I've never encountered this level of incompetency at a pediatric clinic, and honestly this woman at the front desk should be put on a performance improvement plan. If you plan to visit this clinic plan accordingly for the long wait time.

Just read about our very special doctor at Cary Pediatric Center and I had to share…read more Dr Mike Villareal saw our Piper years ago and immediately ordered an MRI after observation. She had a spinal problem and was immediately referred to Duke Children's Hospital. The following year she had fluid on the spine. The neurologist at Duke was amazing in both instances but had our pediatrician not detected a problem, she might not be walking. I saw that he recently pushed for a child to get an MRI when other doctors had not thought it was a big deal. The child had a brain tumor. He is an amazing pediatrician and I felt obligated to recommend him.

If you ever need sick apts I would go to another practice…read more My children have been going to Apex & Cary pediatrics since we moved here 10 years ago. My son has been sick once (enough to need an apt) & my daughter has never been to the doctor except well visits....until recently. My daughter 15y got a head cold a few weeks ago and we ran to fast med. In and out within an hour. Well she needed an apt last week bc her ear has been hurting off and on and we wanted to have it checked out. I call Cary Pediatrics at 8:45am 11.10.22 and they tell me they are completely booked up for the day. Okay, how about tomorrow? "No we do not 'pre-book' sick appointments". I am shocked! Again I've needed them 2 times in a decade so I don't understand not checking the schedule for tomorrow. "You can only pre-book well appointments". Okay, how about walk-in? "Our walk-in ends at 8:50am". I reply, so I can't make an appointment for tomorrow, I can't come in today and your walk-in is only open from 8am-8:50am. "Yes, call back tomorrow at 8am". I say, maybe I need to find a new practice. "Okay have a good day" and she hangs up! No offer to check other offices. I would have gone to Apex, even Fuquay. Nope, nothing! So I called JM&A was seen that day and had a great experience! Oh and they checked all of their locations! They didn't have an appointment at the closest location but they checked them all. I had to drive an extra 5 minutes which I was happy to do! Your receptionists are extremely important. I would have gone to Cary, Apex or even Fuquay-Varina. None of this was offered. She could care less that I said I will be leaving. So I left! I've had some great experiences with Cary & Apex and I've had some horrible experiences (when one of the doctors likened me putting a couple of ounces of 1/2&1/2 in my son's milk to help him meet his weight goals to child abuse...2oz of half and half is NOT child abuse and if it was joke it wasn't funny!!) even after that horrific experience I stayed (vowing never to see that doctor again). This receptionist experience, not taking sick apts over a 36-48hr hour period (since you only have 50min of walk-in clinic), not having walk-in hourS (walk-in minutes), not checking other locations ...well all of that was the last straw.