The Poole accounting firm is a fantastic firm. Justin poole has been doing our pets and business…read moretaxes going on 15 years and I cannot recommend them enough

I am an attorney and have generally done my own taxes. This year posed particular issues and I…read morelooked for an accountant. I interviewed a few and met with Justin Poole. He is efficient, friendly and extremely easy to work with. His entire team was the same. This is a great service group. They do business the right way and I will now be using them going forward for tax returns and tax advice. Highly recommended!

Great service every time. Short wait times and very knowledgeable staff. Everything thing is…read moreexplained in detail and with professionalism. I highly recommend anyone and everyone to try this team of experienced professionals. It's also a great value.

I got my taxes done here in 2018 and I will be going back for 2019. Great service friendly people.read more

Esayas is fantastic. He's extremely patient with me and is forever optimistic. He never panics…read moreand finds solutions. Very knowledgeable on personal and business taxes! He's very accommodating for his clients. Even staying after hours to get the job done and meet with me to make sure things are submitted timely. Highly recommend! Really nice person and wants to do right by you as his client.

Great and honest! Still waiting for my full refund but seems legit. I was late to my appointment…read moreand he still took me very kind of him.

I had a lot of hope my experience with this place would prove to be worthwhile. I genuinely wished…read moreto be a long term customer, if the service was trustworthy and quality. Unfortunately, that was not the case. My tax preparer was Leonard Gbekie, he started friendly and then afterwards was not respectful. Refused to answer my calls, was continuously unclear. Then after l asked for a call he ignored my request and proceeded to text me. Then after I requested once again the next day he proceeded to respond condescendingly. And further refused to clarify. As a member of the military, I do value clear communication and promptness. Both of which Leo failed to meet. I asked for my documents back and to discontinue business with which he responded by further trying to speak down on me. He was what felt like continuously rude, inconsiderate, and unkind. I genuinely would veer away from doing business with their company. Do your research and take your business elsewhere. I paid almost $1000 dollars for my taxes to be completed and the service I got was absolutely awful. Do not make the same mistake. Update: I was willing to leave this review and leave with my refund and move on. But upon stumbling across Mr. Gbekie's response which felt dishonest, I believe more details are necessary for my honest review. I want the truth about my experience to be shared His response felt like an attempt at discrediting myself, misguiding others, and trying to save face. One thing I cannot support is anyone or business I feel is dishonest in any form. Accountability is what I value and respect, that was not given to me here with this business. At every step I tried to be communicative, understanding, and kind. I was never late, always respectful, and very clear in communication when he unfortunately overstepped a boundary. I did not threaten him once. After repeatedly letting him know he had burned our business relationship and lost my trust, I repeatedly asked for a refund. He was acting shady and refusing to do so. At that point I let him know I will 100% get law enforcement involved in order to right the situation and protect myself. Below are simply texts indicating how I communicated. I was polite, short, and sweet. And then once my trust was lost and I found myself having to explain information based on what I perceived as his lack of understanding and distrust-worthy behavior. From changing hours listed on their google, to forcing me to text in the first place, to talking down on me. Lots of what felt like condescending, and shady behavior. My text responses are reflective of the trust that was there and then shift once it was lost. Anything else perceived in my messages is purely up to speculation to the reader. But as far as my intention in these messages are simply to show the truth of how I my texts changed based on trust as well as me repeatedly asking for a refund. This review is in no way meant to dissuade future customers, or to put down Mr. Gbekie's character. Simply to outline the truth of my experience and perception of him. I personally will never conduct business with him as I feel he is untrustworthy. That is all. Form your own opinions and perception of him with your own experiences.

The Owner and workers of this Business they very very professional in Tax preparation and they…read moredon't cut corners in professions and they also take their time in explaining your tax to you. This are well civilized individuals and they don't with their clients information, Let them take care of your taxes issue today and you will be glad you did.

This office is only interested in your insurance money. They meet you at your most vulnerable state…read moreand tell you all you want to hear than after, manipulate you into settling knowing you are stuck and can't afford another lawyer. They had no intentions of being on our side.

Following an injury caused by an auto accident I contacted the Kasmer law firm based on a friend's…read morerecommendation. My experience left nothing to be desired. the team was efficient and responsive. i would highly recommend this firm.

I highly recommend this business! I recently met with Mr. Hauck for a consultation on…read morerecord-keeping and best practices for my single-member LLC. I've never been a financial wizard, so I really appreciated his ability to explain things in a way that made sense to me. I feel empowered and ready to tackle 2013.

transparency, honest and has a moral compass. a great listener and truly a advocate for the rights…read moreof his clients .

I've been coming here for years. It's your looking for a reliable tax office this is the place to…read morego. I've never had any problem with the IRS and the staff are super friendly. You will spend a few hours at the office but it's not a big deal knowing they have the trust of the entire community.

I should give 0 Star. Arriving by 8:30 and getting out by 3:02 pm. Some one told my husband this…read more place will give him a better return but same as our older tax office. Deberia dar cero d puntaje . Llegamos a las 8:30 y salimos a las 3:02pm . Is ignorancia venir a un lugar asi habiendo tantos contadores en el esta region.