Absolutely a joke company , all they do us collect rent…read more They never check or upkeep their properties. They also never fix reported issues. Stay away unless you are a slumlord, then you are suited well.

We just moved into one of their properties!! The place is super nice, professionally cleaned and…read morepainted. They were extremely helpful during our application, leasing, and moving in process! I'd highly recommend renting through this company :) we've never had an easier transition moving!

Skyline Property Management: Six Stars - They Deliver!…read more Several years ago, as neophytes to being 'landlords', we took the recommendation of a real estate agent/friend and hired Skyline. Robert & Christy walked us through what we needed to do to prepare our rental, advised us on pricing, advertised and screened applicants for us, negotiated the rental contract and then managed the property once tenants were 'in'. They were professional, thorough and made the entire process EASY! Recently we have also seen Skyline in action from the renter's perspective when our son contacted them about an apartment they were managing. Again, Skyline's Robert & Christy were the consummate professionals. They put my son at ease and were straightforward about the process, the documents they needed, and their expectations once my son qualified for the rental. They have been quick to respond to needed repairs and are always available to answer questions. They are compassionate people who really enjoy their work! I recommend Skyline Property Management to landlords and renters. They are the real deal!

I am so thankful for Robert and Christy selecting me to be a tenant. I lived in one of the rentals…read morefor nearly 2 years while finishing up my degree at UCSB. In the few occasions I had a problem with something in the home, they were quick to respond to the situation. Renting from Skyline Property Management was simple, professional, and smooth. Thank you Robert and Christy.

I had an outstanding experience with West Property Management property management. From my initial…read moreinteractions with their team, their professionalism and responsiveness were immediately apparent.

I highly recommend West Property Management. They truly deserve five stars! Richard is absolutely…read moregreat--professional, responsive, and makes dealing with any issue completely stress-free. Excellent service overall.

We returned once again to Bella Vista and hope to return again in 2027. The staff is great, the…read moreproperty is beyond beautiful and we plan to increase our stay. It started as a 2 day trip, now 3 and hopefully 4 nights for next year. It's beautifully maintained, especially the gorgeous gardens. Bella Vista can't be beat.

There were 5 of us long time friends (we are all seniors so perhaps a bit "picky") who stayed for 4…read morenights. Casa Azul was comfortable, clean, set in a quiet neighborhood (with friendly neighbors) on a beautifully landscaped property. Highly recommend.

Jessica at Blue Horizon Property Management has been so helpful. Our home has needed to have…read moreminor maintenance. Jessica makes sure that the contractors get in touch with us right away, that the work is done well, and everything is taken care of. Jessica is always positive, friendly, and funny on the phone. I really appreciate how hard Jessica works to make sure that our home is as nice as it can be.

Run, don't walk from this property MIS-management company. Negative stars for negligent level…read morenon-responsiveness. Blue Horizon's abject and complete failure to return a simple email or phone call caused my property to fall out of escrow costing me tens of thousands of dollars. This company is a joke....and so fitting that they changed the name to Virtual HOA, because there is never anyone there to help or respond to community needs. I'm sure Kevin Lehman will chime in here right away, denying and accusing. If only he did his actual job and responded when it matters, maybe there would be fewer 1-star reviews.

As the owner of a local home inspection company with over 20 years serving the Santa Barbara…read morecommunity, I've had the opportunity to work with Kyle Richardson and The Richardson Team on hundreds of real estate transactions over the years, and they are among the most knowledgeable and professional real estate teams in Santa Barbara. One of the things that stands out most is the generational depth of experience behind their work. Their understanding of the Santa Barbara market comes from decades of professional stewardship serving local real estate clients, and that depth of knowledge shows in the high-caliber guidance and strategy they bring to each transaction. I've been involved in many of their transactions over the years and have seen firsthand how much they prioritize transparency and truly advocate for their clients. They take the time to ensure buyers and sellers fully understand the condition of a property and the decisions they are making along the way, always advocating for their clients' best interests at every step. The Richardson Team represents the very best of professionalism in our local real estate community. I'm always glad when we have the opportunity to work together and would confidently recommend them to anyone buying or selling a home in Santa Barbara. -- Shelby Hendrix HouseMaster Home Inspections

The Team at Richardson Real Estate have been excellent, trusted partners in the management of our…read morefamily's property. I have the utmost respect, confidence and trust in the entire team and especially appreciate the hard , thorough and professional work from Dina Richardson.

I had the great misfortune to come across an apartment for rent advertised by the Laurel Company…read more After corresponding with Laura via email, I arrived at the open house where I met with my parents as well as approximately six to seven additional "prospective tenants." We (everyone, presumably) all liked the unit very much, and as we were informed the applications would be reviewed on a "first come, first served" basis, my parents followed me to the rental office where we hastily (but thoroughly!) completed the paperwork in the parking lot and went in to submit it. The office staff were extremely polite and friendly, but expressed surprise to receive an application so quickly as the agent (Laura) had not yet returned herself. My mother and I went into a conference room with Nancy, the accountant, where she ensured I had filled everything out. (I apologize for the length and slow pace of this review - my reason for being so thorough will become evident.) As I regrettably became disabled in 2007 I now have a Section 8 voucher in order to continue living close to my familly, in Santa Barbara. I explained this to Nancy and she asked me a number of questions about the program as the Laurel Company does not have any tenants - past or present - in possession of this assistance. As soon as I paid the $40 credit check/application fee I raced down to the SB Housing Authority in order to find out how quickly they would be able to do the inspection that is necessary prior to moving in to an apartment. They are closed on alternating Fridays - which just so happened to be this week - so I called a friend and asked him to go into my apartment and search through my hundreds of business cards until he found the one I knew I had belonging to a HUD inspector. He found it. I called, and in spite of the gentleman's voicemail stating he was on vacation and therefore "do NOT leave a message," I did so anyway as it is a holiday weekend and I had been informed the owner wanted the unit filled ASAP. I had only been working (volunteering) for approximately 45 minutes when I received a call from Laura with the news that - in spite of the three people in her office saying otherwise - someone else had turned their application in ahead of me. Evidently I present as having some manner of mental disability, as this appallingly blatant lie is an insult to my admittedly unimpressive - but adequate- intelligence. Having a Section 8 voucher....SUCKS. It is humiliating and demeaning to have a disability. Exponentially more so when one is looking for a new apartment, as the stigma (ignorance) that comes attached to the wretched HUD voucher is almost intolerable. In 2020 California passed a law prohibiting owners, property management companies, etc. from continuing to discriminate against individuals receiving federal aid for their rent. Personally I think the law is absurd as it merely means I waste countless hours and hundreds of dollars looking at and applying for apartments even though my applications are automatically and immediately passed over. As apartment rental companies do not want to be too overt in their discriminatory policies they are unwilling to save me the expense, time, and energy by simply stating there's no way in hell they will rent to me. Regardless, it IS illegal to be acting thusly, and while I am not judging anyone working for this company - as likely they are just acting on the owners' orders - they are still making the choice to break the law, discriminate against the disabled, and treat me as though I am an imbecile with a single digit I.Q. I did not confront anyone at the Laurel Company with the obvious absurdity of their claims as they have already wasted too much of my time. I have been incapable of looking for an apartment the past three days - and counting - as though it was not the first time I've experienced prejudice the past month it hadn't been to this degree. My rating of the Laurel Company can be summed up neatly in one word: base. (Please see below for definition if needed.) 1.morally low; without estimable personal qualities; dishonorable; meanspirited; selfish; cowardly2.of little or no value; worthless: 3.debased or counterfeit: 4.characteristic of or befitting an inferior person or thing. 5.of illegitimate birth. 6.not classical or refined:

I thought the Laurel Company was the terrible. I had a simple dispute over payment for plumbing…read moreservices, but rather than explain the charge to me they immediately wanted to take me to small claims court. Co-Director Darren Peterson envisions himself as being a lawyer, but he is anything but. For peace of mind, stay clear of this company.

I lived in one of their apartments for my last two years at UCSB. They were great to work with…read more Everything such as payments and maintenance requests were done online. They never took more than a day to respond. When the heater burned out, they switched it out the next day. The apartment was better than most places in IV, and the price was around the same because internet and cable was included in the rent. They also returned pretty much all of the security deposit. (They took a preset amount for cleaning fee, but it was mentioned beforehand and actually cheaper than many cleaners). I recommend Koto to all my friends living in IV now!

This company is rude and unprofessional. They don't answer the phone. They have been taken to court…read moreby previous tenants and paid settlement. They steal personal information and sell it

I had a consultation regarding placing a tenant for an ADU which had been in the market for over 2…read moremonths, and logistics questions about being a good landlord. Krystal Freedom was super helpful within the 30 minute appointment she gave me 3 very powerful actions to take, she saw the ADU posting and gave me feedback. Within 1 week I found a good tenant who we signed a contract with. I could not have done it without her guidance. I highly recommend working with her or team. I look forward to working with her again.

Hi! I am a SB local, born and raised, I've lived in SB off and on for the past 40+ years. I have…read moremoved away a couple of times, but SB is so magical I can't stay away for long. I meet Krystal through a very close group of friends who I feel are more like family, than friends. Krystal is an amazing friend and is extremely hardworking and professional. I have known Krystal for over a decade and have seen her dedication and perseverance, which have made her the outstanding woman that she is. When I moved back to SB Krystal was and still is, probably always will be, extremely supportive. Krystal has put in relentless time and energy helping me to relocate and find the perfect place to call home. Krystal is extremely patient and organized and has helped me to stay on track throughout this entire process of buying a house, which has been difficult, buying a house is never easy, especially in CA. Being a mom of two little kids and a full time hospice nurse, sometimes I find it hard to just get 5 minutes to myself, lol. Krystal is one of the most trustworthy and compassionate people I know and have had the privilege of working with. 2024 was probably one of the most challenging years of my life, which I don't think I would have been able to get through without the hardwork, dedication and support that Krystal has given me. As we move into the new year, I'm looking forward to finding the perfect house to call home. (Home is where the heart is, and I am flabbergasted that I will soon be able to once again call SB my home), Thank You Krystal, I don't think this would have been possible without you I would also like to let Rica know how grateful we are for her. Rica has been a wonderful asset to Krystals team. Rica has been extremely responsive and the quality of customer service she provides is top notch. Thank you!!! We truly appreciate your hard work and dedication.