I've been a tenant with 101 Property Mgmt for several years now, and I've had nothing but positive…read moreexperiences. Their customer service is top-notch--they're always responsive, professional, and genuinely helpful whenever I have questions or need assistance. Maintenance requests are handled promptly, and the staff always treats residents with respect and kindness. What I appreciate most is that they make living here a positive experience. They care about their tenants and work hard to keep the property well-managed and comfortable. It's one of the reasons I've chosen to stay for so long. I would definitely recommend 101 Property Mgmt to anyone looking for a property management company that values its residents.

Absolutely a joke company , all they do us collect rent…read more They never check or upkeep their properties. They also never fix reported issues. Stay away unless you are a slumlord, then you are suited well.

Skyline Property Management: Six Stars - They Deliver!…read more Several years ago, as neophytes to being 'landlords', we took the recommendation of a real estate agent/friend and hired Skyline. Robert & Christy walked us through what we needed to do to prepare our rental, advised us on pricing, advertised and screened applicants for us, negotiated the rental contract and then managed the property once tenants were 'in'. They were professional, thorough and made the entire process EASY! Recently we have also seen Skyline in action from the renter's perspective when our son contacted them about an apartment they were managing. Again, Skyline's Robert & Christy were the consummate professionals. They put my son at ease and were straightforward about the process, the documents they needed, and their expectations once my son qualified for the rental. They have been quick to respond to needed repairs and are always available to answer questions. They are compassionate people who really enjoy their work! I recommend Skyline Property Management to landlords and renters. They are the real deal!

I am so thankful for Robert and Christy selecting me to be a tenant. I lived in one of the rentals…read morefor nearly 2 years while finishing up my degree at UCSB. In the few occasions I had a problem with something in the home, they were quick to respond to the situation. Renting from Skyline Property Management was simple, professional, and smooth. Thank you Robert and Christy.

I highly recommend West Property Management. Richard was incredibly responsive, professional, and…read morefriendly throughout the entire process. Although my situation unexpectedly changed and I no longer needed property management services, he was very understanding and even agreed to terminate the contract despite it already being signed for a few days. That level of honesty and customer care really stood out to me. If I ever need a property manager in the future, Richard will absolutely be my first call.

I highly recommend West Property Management. They truly deserve five stars! Richard is absolutely…read moregreat--professional, responsive, and makes dealing with any issue completely stress-free. Excellent service overall.

We rented in Santa Barbara "Beach Bliss" - it was amazingly clean and well appointed with…read moreeverything you need. Also - loads of water toys, surf and boogie boards, 2 bikes and tons of board games (wish we had time to use all this, but were there for graduation!). And the beds were beyond comfy!! Would use them again if we are down there!

This rental company is a complete ripoff. The " all- inclusive price" was 50% of the ultimate…read morecontract price. They add an administrative fee, a concierge fee, a service fee, a cleaning fee, a pet cleaning fee, a pet fee in addition to the pet cleaning fee, a damage fee, and who knows what else. the actual rental fee is less than half of the total. Avoid them like the plague.

Blue Horizon is the BEST MANAGEMENT COMPANY EVER! Rob Zermeño helped me through the process of…read moresigning the lease and moving in, which was seamless and easy. The house is awesome and they allowed me to bring my 2 dogs, which was ideal. When I arrived to move in, the house was spick and span as the cleaning ladies were just leaving. There have been little to no issues in the 6 months I've lived here. When a minor issue comes up, Jessica Lombardo is immediately responsive and so friendly. They send a repair man over same day and take care of everything. The landscapers come bi-weekly and are friendly and efficient. I am so grateful for Blue Horizon, Rob, Jessica, and the landscapers and repair men. They even left me a care package upon move-in with popcorn, games, and a $15 gift card to a nearby restaurant! They also have 3D tours of their properties that include dimensions, which helps the moving and nesting process immensely. Highly recommend as they are the BEST!

Run, don't walk from this property MIS-management company. Negative stars for negligent level…read morenon-responsiveness. Blue Horizon's abject and complete failure to return a simple email or phone call caused my property to fall out of escrow costing me tens of thousands of dollars. This company is a joke....and so fitting that they changed the name to Virtual HOA, because there is never anyone there to help or respond to community needs. I'm sure Kevin Lehman will chime in here right away, denying and accusing. If only he did his actual job and responded when it matters, maybe there would be fewer 1-star reviews.

Kyle and Mike recently helped us find and buy our perfect family home. They were knowledgeable,…read moreresponsive, and wonderful to work with throughout the entire process. We are so grateful for their expertise, guidance, and support. We have worked with The Richardsons in a variety of ways over the past five years. They have managed a rental property for us, helped us find a wonderful rental home that they also managed, and most recently, helped us purchase our ideal family home. The Richardsons are truly excellent to work with, and we recommend them with 100% confidence. Thank you so much, Kyle and Mike!

I have dealt with several managing agents in the past. Richardson are on top of things. If there is…read morea problem, they take care of it. Michelle, our agent is very caring and attentive. She very caring, gives personal attention to our needs and follows up in a timely manner.

I had the great misfortune to come across an apartment for rent advertised by the Laurel Company…read more After corresponding with Laura via email, I arrived at the open house where I met with my parents as well as approximately six to seven additional "prospective tenants." We (everyone, presumably) all liked the unit very much, and as we were informed the applications would be reviewed on a "first come, first served" basis, my parents followed me to the rental office where we hastily (but thoroughly!) completed the paperwork in the parking lot and went in to submit it. The office staff were extremely polite and friendly, but expressed surprise to receive an application so quickly as the agent (Laura) had not yet returned herself. My mother and I went into a conference room with Nancy, the accountant, where she ensured I had filled everything out. (I apologize for the length and slow pace of this review - my reason for being so thorough will become evident.) As I regrettably became disabled in 2007 I now have a Section 8 voucher in order to continue living close to my familly, in Santa Barbara. I explained this to Nancy and she asked me a number of questions about the program as the Laurel Company does not have any tenants - past or present - in possession of this assistance. As soon as I paid the $40 credit check/application fee I raced down to the SB Housing Authority in order to find out how quickly they would be able to do the inspection that is necessary prior to moving in to an apartment. They are closed on alternating Fridays - which just so happened to be this week - so I called a friend and asked him to go into my apartment and search through my hundreds of business cards until he found the one I knew I had belonging to a HUD inspector. He found it. I called, and in spite of the gentleman's voicemail stating he was on vacation and therefore "do NOT leave a message," I did so anyway as it is a holiday weekend and I had been informed the owner wanted the unit filled ASAP. I had only been working (volunteering) for approximately 45 minutes when I received a call from Laura with the news that - in spite of the three people in her office saying otherwise - someone else had turned their application in ahead of me. Evidently I present as having some manner of mental disability, as this appallingly blatant lie is an insult to my admittedly unimpressive - but adequate- intelligence. Having a Section 8 voucher....SUCKS. It is humiliating and demeaning to have a disability. Exponentially more so when one is looking for a new apartment, as the stigma (ignorance) that comes attached to the wretched HUD voucher is almost intolerable. In 2020 California passed a law prohibiting owners, property management companies, etc. from continuing to discriminate against individuals receiving federal aid for their rent. Personally I think the law is absurd as it merely means I waste countless hours and hundreds of dollars looking at and applying for apartments even though my applications are automatically and immediately passed over. As apartment rental companies do not want to be too overt in their discriminatory policies they are unwilling to save me the expense, time, and energy by simply stating there's no way in hell they will rent to me. Regardless, it IS illegal to be acting thusly, and while I am not judging anyone working for this company - as likely they are just acting on the owners' orders - they are still making the choice to break the law, discriminate against the disabled, and treat me as though I am an imbecile with a single digit I.Q. I did not confront anyone at the Laurel Company with the obvious absurdity of their claims as they have already wasted too much of my time. I have been incapable of looking for an apartment the past three days - and counting - as though it was not the first time I've experienced prejudice the past month it hadn't been to this degree. My rating of the Laurel Company can be summed up neatly in one word: base. (Please see below for definition if needed.) 1.morally low; without estimable personal qualities; dishonorable; meanspirited; selfish; cowardly2.of little or no value; worthless: 3.debased or counterfeit: 4.characteristic of or befitting an inferior person or thing. 5.of illegitimate birth. 6.not classical or refined:

I thought the Laurel Company was the terrible. I had a simple dispute over payment for plumbing…read moreservices, but rather than explain the charge to me they immediately wanted to take me to small claims court. Co-Director Darren Peterson envisions himself as being a lawyer, but he is anything but. For peace of mind, stay clear of this company.

I've lived at 617 De La Vina with The Koto Group for over five years, and Jenn and her team have…read morebeen outstanding.The property is beautifully maintained. Communication is fast, the AppFolio system is easy to use, and they actually follow through. Garden, painting, maintenance, they take care of the place like it matters. Jenn stands out. In a market full of mixed property-manager reviews, she and this team are the real thing. Professional, responsive, and consistent.Highly recommend The Koto Group if you want a well-run building and a property manager who does the job right!

If more people were keen on just how scandalous this managment is, Koto would not be in business…read more These people treat their tenants like trash, case in point below. Unless you're in a desperate situation where timeframes will not allow, avoid renting from Koto at all costs, I've read the other reviews and they align with mine. It appears that being a ruthless scammer is a required criterion for getting hired at Koto, if you're a person with a moral conscious you wouldn't work for Koto, but the people who work here are unable to place themselves in other people's shoes and empathize/imagine that if this happened to them they would likewise be infuriated justly so, and at this point I hope karma is served. Koto creates "karen" tenants by their own actions. I am an introverted person that minds my own business, I pay my dues on time never a missed payment, but if you walk all over me and dismiss my concerns then I will not be quiet and go away, my current situation. Koto will at first dismiss your valid concerns as if you're a mosquito in their ear, then, they will unlawfully try to bully and intimidate you into submission. DO YOUR RESEARCH, they try to pull many illegal tactics, do not trust what they say in any correspondence and DO trust they will try to retaliate. Their "legal team" either doesn't exist or is completely inept, otherwise their staff wouldn't be attempting to enact a 30-day notice change of terms on my fixed lease term. My wishes with anyone that has dealt with them or will, your own out-of-pockets costs are likely to ensue.

I had a consultation regarding placing a tenant for an ADU which had been in the market for over 2…read moremonths, and logistics questions about being a good landlord. Krystal Freedom was super helpful within the 30 minute appointment she gave me 3 very powerful actions to take, she saw the ADU posting and gave me feedback. Within 1 week I found a good tenant who we signed a contract with. I could not have done it without her guidance. I highly recommend working with her or team. I look forward to working with her again.

Hi! I am a SB local, born and raised, I've lived in SB off and on for the past 40+ years. I have…read moremoved away a couple of times, but SB is so magical I can't stay away for long. I meet Krystal through a very close group of friends who I feel are more like family, than friends. Krystal is an amazing friend and is extremely hardworking and professional. I have known Krystal for over a decade and have seen her dedication and perseverance, which have made her the outstanding woman that she is. When I moved back to SB Krystal was and still is, probably always will be, extremely supportive. Krystal has put in relentless time and energy helping me to relocate and find the perfect place to call home. Krystal is extremely patient and organized and has helped me to stay on track throughout this entire process of buying a house, which has been difficult, buying a house is never easy, especially in CA. Being a mom of two little kids and a full time hospice nurse, sometimes I find it hard to just get 5 minutes to myself, lol. Krystal is one of the most trustworthy and compassionate people I know and have had the privilege of working with. 2024 was probably one of the most challenging years of my life, which I don't think I would have been able to get through without the hardwork, dedication and support that Krystal has given me. As we move into the new year, I'm looking forward to finding the perfect house to call home. (Home is where the heart is, and I am flabbergasted that I will soon be able to once again call SB my home), Thank You Krystal, I don't think this would have been possible without you I would also like to let Rica know how grateful we are for her. Rica has been a wonderful asset to Krystals team. Rica has been extremely responsive and the quality of customer service she provides is top notch. Thank you!!! We truly appreciate your hard work and dedication.