We had Stinnett come out to look into an issue with a potential leak at the interior unit. They…read morewere supposed to call me to let me know what was going on since we are the party responsible for fixing the unit and we are not local, but nobody ever called. I had to follow up several times with emails and phone calls over several days to find out what happened, only to find out they did some work without authorization, and never contacted me. They said they cleaned the coils and it fixed the leak. With the issue continuing, and with how things were handled the first time with Stinnett, I did not feel comfortable having them return and sent out a second company. The second company visited the property and found the evaporator coil stopped up. They said it was brushed by another company but the coil is impacted internally, requiring it to be pulled and cleaned outside with coil cleaner. The leak caused discoloration on the front panel which needs to be addressed, and they found an extremely dirty air filter. Neither of the issues were noted by Stinnett. How can one company provide such little information when doing the same assessment as another company, is what I'm struggling to understand. We have now paid for the service call and cleaning of the unit to Stinnett, and the service call to another company to find out what is actually going on. I'm extremely disappointed in the service Stinnett provided.

Nelson was the service man that came out yesterday. He was courteous, knowledgeable, professional,…read moreand showed genuine care. We called the office to acknowledge their employee and the company. Highly recommend!!

My purpose of sharing my review is to spread awareness of what type of work you will get. So if you…read morefind this company, you may want to rethink your options after reading. Josh, the owner wouldn't return my calls after I shared my concerns the first time with him. He has dishonest people working for him and he doesn't care about the mess his company left me with. On a positive note, his receptionist Amy was the only person that listened to me and I basically had to go through her to leave these messages with Josh because he didn't want to take responsibility. I contracted Lighthouse for 4 small projects. -Small drywall repair -Small Baseboard replacement -Fill a small dirt hole w/ cement inside my wall $350 -Paint my child's room $440 The employee responsible for doing the actual work didn't show me where he filled in the dirt hole with cement before closing up the wall. After reviewing my door cameras, I saw that he never even entered my home with cement repair material. I became suspicious that he didn't do the work Lighthouse invoiced me for. The baseboard work doesn't line up. There are gaps where they are supposed to join flush and the baseboards are not level. The paint job as you can see has thick clumps, dried drips and streaks all over. The whole room is like this and pictures don't do justice as in person. I can see through the thin coats of paint to the color that was there before. The only decent work was the drywall replacement but my husband had to cut it back open because they tried billing us $350 for cement was not applied and dirt hole was left untouched. When I was able to talk to Josh before he started to ignore my messages, I told him about the terrible paint job and the hole not being filled he got very defensive. He told me his worker wouldn't lie about the work being done and told me they have a receipt for the cement they purchased. I told him just because you have a receipt for cement being purchased doesn't mean anything. My video footage doesn't lie. He also tried to send the same guy back to me to fix the paint job, but after seeing his work and him lying to me, I expressed I didn't want him back in my home. It would make for a very awkward situation. I requested for another worker to come out, but Josh refused to send anyone else. Josh will not take responsibility for the damages on my walls. He will not address the issues. I had beg to get a call back which he never did. I told the receptionist to just let me get on with my life and request a refund of my deposits. They did that. It's sad because my homeowners insurance was willing to pay them however much for the work. I honestly think I only reason I got my money back is because I told them USAA take these matters seriously. Because it's hard to find handymen in the area at the moment, now I'm left with doing all this work on my own. It's going to take a long time for me to sand the textures and drips off the wall, fix the baseboard, drywall, etc. So my advice to anyone reading this, the photos speak for itself. My opinion is that Lighthouse is not a company to trust as I've been lied to and almost taken advantage of. I wouldn't trust them with any of the offerings they have on their website.

very professional, responsive and affordable. they show up when they say they will and do what they…read morepromise. Love having them as a resource! Angie

I have used this company twice and found them to be professional and reliable. Today Robert and Ben…read morecame out. I received a fair prize before the work started. The work was done well. These two guys were polite, had a good sense of humor and seemed to enjoy their job. I will use them again and recommend to my friends

$700.00 to get septic service done. Only half my tank was pumped, they sent the same service tech…read moreout to claim noting wss done wrong, lied straight to my face his name was steven, then "JUST DONALD" Called and wanted me to call on of his buddies to confirm the whole job wasnt completed

Wow!! What a great experience. Super easy to schedule and very affordable carpet cleaning services…read more The staff was friendly and I definitely be using this company again! My carpets turned out great!

Great company! Honest and hardworking employees. They offer everything from carpet,tile/grout,rugs,…read moreand upholstery cleaning. You will not find a more reasonably priced company in all of Dothan!

Above and beyond awesome! I had previously hired someone else to come in and clean our new home for…read moreus before we started moving in but they called and had to cancel. I found Courtney's number on here and gave her a call, she answered all my questions and assured me I was in good hands. 10/10 would recommend to anyone her and her team were fast and thorough! I would 100% recommend.

Repeatedly rescheduled but once work was done was excellent job once started job they were…read morediligent in showing up daily , worked hard and cleaned up after completing. DJ was very professional and kept me informed

Snellgrove Caylor Heating and Cooling are fantastic. Best customer service in the Wiregrass area…read more Highly highly recommend. From the office management to the installers and repair folks, they are down to earth, customer first, and always have the customers best interest in mind. Their service after the sale is tremendous. Service technicians are prompt, courteous and professional. This is who to call if you need new service or repairs to existing equipment. I cannot say enough about this business. Rob Zalanka

Our HVAC SYSTEM was running rough and they came quickly and fixed the problem with no issues.read more

Gage us an excellent technician and very customer oriented. Answers questions confidently and gets…read morethe answers he doesn't know right off. Very professional young man.

Very responsive and friendly. We have a home appliance warranty. When the contracted company fell…read moreshort, we had our warranty company call Long. They did a quality job and we have since called them back for additional services.