They were amazing. They have so many dresses and styles to choose from and I was so happy with the people working there. Getting dress fittings was a whole experience and I couldn't recommend them more! read more

The worker was so helpful and an absolute queen, she searched for different sizes and dresses and gave me so much of her time. The only con is that they didn't have the best selection in what I was looking for due to popular demand. read more

They were very sweet and also very patient while I went through their man dresses they have and chose the ones I liked. As well as stayed with and helped me try the dresses on. 10/10 recommend read more

Service was Horrible. Pretty much left my Grandaughter to shop and try dresses on alone, clerk Abigail was very distracted appearance like she had a Rough night . Never helped try dresses on or help do any suggestions of options never took her to the try on section on platform with mirrors & no suggestions on a veil. Her mom was there and helped try on dresses. As her grandmother having came with another grandaughter few months ago with Excellent 5 Star service is why I recommend this time. This Was A VERY DISAPPOINTING EXPERIENCE FOR A NEW BRIDE :( This is Not A Good Work environment for * Abigail * (Associate). Not A People Person .. Especially this Environment.. And Beware of Appointment Times .. read more

I drove to Oklahoma City from Austin Texas to buy a mother of the groom dress and my first stop was David's Bridal. Ivy, Twila, and Christine were absolute rock stars!! They were helpful, courteous, creative with ideas and I just could not have asked for more. Thank you very much for everything. I bought two beautiful dresses!! read more

Me and my family had a wonderful experience!! I never wear dresses and was super nervous to branch out but Abby, our stylist, was super helpful in finding dresses that I would feel confident in. Thank you so much Abby you were wonderful!! read more

HORRENDOUS... First appointment I found my dream dress. Yay! However, this store ordered the wrong size TWICE even after taking measurements. Then the veil came without the dress without the ability to return once checked out of the store. There goes $275. Then alterations... good lord. The alternations department needs some SERIOUS help. I arrived to my appointment, they didn't have me down for an appointment even though the day/time was on the tag on the dress, and they weren't even half done!! They did not complete the alterations in 4 weeks. Safety pins still in the back of the dress where things should have been done for a wrist loop / bustle. The entire exchange was unprofessional. Manager of alterations was not helpful and employees did not speak English. Fearful of a major miscommunication that might ruin the dress, I took the dress home. I have yet to receive a refund for the alterations that were not done. Alterations were $320.... On top of an $1100 dress. Would NOT RECOMMEND. read more

I had finally found a dress for a wedding this past August and unfortunately my size was sold out online and in my local area. I had been hoping to just pick it up in store during my own wedding dress fitting. I was directed to several stores out of state, and I connected with the team at the David's Bridal in Oklahoma City. They were patient with my concerns, checked inventory and took my order over the phone and promised to ship the dress out to me in California. It made it in record time and really helped me out! I cannot thank them enough for their wonderful customer service and I am so grateful for all their help. read more

im giving zero star my mother went in there to look for a purple e Weddimg dress which you would in the prom dress area she went to try on the most gorgeous purple dress and it didnt fit perfectly but yhe manager there had say something which was "maybe if you lost a few pounds it would look better" that made me mad. your a manager instead of shaming help find the size that fits better or help them with other suggestions we will not be coming back to the store because that was completely uncalled for. read more

I would give 1 1/2 star Because we found what we thought was perfect dress. Second people to enter store this morning. And waited for 18 mins for someone to help us. We finally started picking some dresses ourselfAlteration lady was reluctantly called to help us . After every dress we had to wait for help. Had to ask the employee to pin up back and front . We had to fluff out train on almost every dress. Dress was beautiful. But customer service is so bad I wouldn't trust that they would have it altered and ready on time. For a wedding that's 7 months away We will buy somewhere else. They lost a $3,000.00 sale for wedding dress and mother of groom and mother of the bride read more

I felt so unwelcome, unimportant and my business felt unappreciated. Came in at 3:30 for an alteration appointment and was waiting for 5 mins while 5 employees sat at the desk. I was shoved an iPad to sign off on my dress. When inquiring about trying my gown on to see if I needed any alterations done it was almost like I was being a burden. I ended up trying the gown on and leaving. Gown needed alterations and I'll go else where. Please treat your customers with a little more respect and kindness. read more

I came in to find a dress for an event. I got to work with Erin Gatlin. She was so helpful and nice! She was quick thinking and helped me pick the perfect dress!! Definitely suggest her for all your dress needs!! read more

Visited David's Bridal in search of a prom dress for my daughter. Schedule an appointment online in the middle of the week. We arrived a little early and that didn't seem to be an issue. The set us up with a stylist and a dressing room and turned us loose to browse. The store was clean and somewhat organized. The selection was good. My daughter chose several dresses to try on and the stylist asked lots of questions regarding each dress- likes and dislikes to try an aid us in finding the perfect dress. It didn't take too long to find the one. Overall I was very pleased with our shopping experience and the staff. If you sign up for their loyalty program, you get a discount!! We returned over the weekend to shop for shoes and had a really good 2nd visit. We will definitely return to David's Bridal for future event dress needs. read more

Had my dress altered here, tried it on, and it didn't fit. Asked them to fix it, and when I tried it back on I couldn't even look in the mirror due to it being so busy. Paid $200 in alterations for my wedding dress that didn't even up fitting me, and the straps weren't even! Terrible experience. read more

Went to purchase a special occasion dress And used their " stylist service". Needed the dress within the next 30 days. Unimpressed! I had an appointment and the "stylist" did not have any dresses ready for me to try on. She did not help Me with ideas or other options. I picked out 2 dresses and tried them on while she sat there. It was clear the one dress I tried on was too large and she said it looked " fine". I told her it was too large and looked bulky on me by the pocket area and she said they could order one. We ordered one and when it came in 6 days later they called me to have it tried on and hemmed. I received their next available alterations appointment which was 4 days later. Upon arriving for alterations, it was obvious the dress still didn't fit properly. I told them I wanted a refund in the dress and would need to buy one off the rack elsewhere. They told me I was stuck with the dress because it was over 10 days since I purchased the dress. I explained to the manager, Twyla, that it was their company who made me wait 10 day and the " stylist" never said it was a non return purchase after 10 days but she would not budge. I escalated it and she gave me a fake customer service number . It's been almost another 2 weeks and no one has called me back. Stay clear from this shop!!! read more

David's Bridal I hope thousands of people see this! I am absolutely disgusted with the way I have been treated by both David's Bridal in Kennesaw, GA & Oklahoma City. Here's my experience: First I want to preface this by saying my family and I have been loyal customers of David's Bridal as long as I can remember. We have always given David's Bridal our business for all of our events we have attended over the years. I went to shop for a wedding gown at their Kennesaw, GA location last August and had a very poor experience. The stylists were rushing me out of the fitting room, treating me as if I was not going to buy anything, and acting like I was a waste of their time. On my way out of the store after being rushed, I saw a dress on a mannequin that I wanted to try on. I had to basically beg them to let me try it on. I ended up LOVING the dress, but unfortunately I did not get to stand on the pedestal, no one helped me clamp it, no one "jacked me up" with a veil until I hunted them down and only then they reluctantly put a veil on me. I didn't get my moment. I didn't get to ring the bell, I didn't get to stand on the pedestal and have my "this is the dress" moment, but I really wanted the dress. I bought the dress despite it being the wrong size. It was way too big and I asked if they had another in my size but they told me it was discontinued and there would never be another one. I took it anyway and decided I would have it altered since I loved it so much and they told me there wasn't another one anywhere in the world. I could tell they were surprised that I was buying something. The stylist gave me a discount, which I believe was his way of apologizing for not treating me like a bride. Fast forward to now. I moved to Oklahoma City recently and was in a David's Bridal store shopping for yet ANOTHER bridesmaids dress and I saw my dress, (yes, the one they assured me was discontinued) hanging up close to the doors. So I asked if it was available in my size. They told me it was, but they will not do an exchange for me. Despite multiple attempts to reason with them, they are refusing to exchange the dress for the correct size. They are saying it's because it has surpassed their 60-day return policy. However, I believe an exception should be made since I paid $2000 for a dress that doesn't fit me because they told me it was the only one. Not only do they refuse to make this right, price match the discount & process the exchange, they won't even allow me to pay the difference. They would not lose a single DIME by doing this swap for me. The dress I have has not been opened or even touched since I got it. They have not offered to discount alterations or ANYTHING. NOTHING has been done to make this situation right. I am so hurt and disgusted that this is how they are choosing to treat a bride & loyal customer. It is very disappointing. One of the many excuses I heard was that during the time I originally bought my dress, they were going bankrupt. I think my experience speaks as to why they were going to go out of business. If this is how they treat their brides and loyal customers, I hope they do!!!! read more

Literally the worst customer service I've ever experienced. I'm soooo glad I was just getting a bridesmaids dress here cause if I had gotten my wedding dress here and had been treated so poorly I would have been devastated. read more

I don't have the time nor the will to relive everything that happened, so let me just quickly summarize our experience. I also want to preface this review by saying we are VERY laid back people. Stressed out brides have a bad reputation, and we saw that during our time here with other bridal groups so we went out of our way to be kind and patient. - Nobody was very friendly or offered an apology during our entire experience. We were treated like an inconvenience, like they were having to stop something important to assist us. - Reserved our time months in advance and asked for a specific type of room. Upon arrival, we had to wait 30 minutes before finally being tucked into the corner stall like an after thought with a girl who clearly hated her job. - Bridesmaid dresses were ordered and paid for only to be called back a few days later and told they were unavailable and we would have to find a substitute. - Alterations were delayed and then were AWFUL! We had to go back several times and kept pointing out very obvious errors and mistakes. These were mostly 5 foot away errors including that the belt was sewn on upside down the first time and then was sewn on at a 20 degree angle the second time. Although customer service should be great at a bridal shop no matter your budget, for the thousands of dollars we spent here, we should have had a much better experience. We weren't expecting a Disney level magical experience, but this felt as special as trying on slacks at Kmart. By the time we finally got the dresses, we felt just defeated and had ALL of the excitement sucked out of us. Not the feeling you want for something that is supposed to be memorable. I now know why this company went bankrupt. read more

Review part 2- The dress that I don't want finally came in. I received two very rude voicemails and when I went to pick the dress up the sales girls couldn't even be bothered to ask me if I had any questions. I asked the girl at the front if I needed to try the dress on and she shrugged her shoulders and said "I guess if you want but we are busy" . Obviously I wasn't going to get helped and I was tired so I went home and the dress is too SMALL! It took three months to get in and God only knows if a replacement will be in on time for my sons wedding. I am happy I have a back up just in case but now I am stuck with a dress that I will NEVER wear and the last thing I need is a store credit. Beware of the return policy- seven days from purchase NOT receipt of the product. Pathetic read more

Jordan B has helped me now twice and both times I had an AMAZING experience!!! He gives his honest opinion and makes you feel so good about yourself! I don't know if they get commission when selling a dress but if you go definitely ask for Jordan!! read more

148 days away . We went to SO many bridal stores, boutiques, independently owned places, etc.. and while all of their dresses were BEAUTIFUL everywhere, the customer service at David's bridal was truly unbeatable and as if our individual dress stylist didn't already have me sold on the store it's self , the prices for dresses were unreal! I was told at one store, "paying $6000 for a dress is not uncommon and you're likely not going to find what you're looking for without expanding your budget (FOR A DRESS THATS WORN ONCE). Talk about feeling discouraged and a little sick to even entertain the thought. I feel guilty for not giving this place a chance sooner and couldn't have asked for a better dress experience. I really found the dress I've been looking for, *for almost a year might I add*. Jessie, but she went by JJ, was such a joy to be around and really went above and beyond. She wasn't pushy about anything, listened to what I wanted, was upfront and honest about everything and really helped a ton. I really can not say enough good things about her and I wish I could tag her in this, so if you see this JJ, THANK YOU SO MUCH!! We will definitely be contacting the shop soon to set up another appointment with you for the rest of our bridal party! You and the rest of the employees really made me feel like you all loved what you're doing and I'm sure I walked out of that building with a little bit of a bigger head with all of your compliments, everyone was SO sweet!!! If you're hesitant about going to David's bridal since it is a well known name (this was my hesitation, I felt as though they wouldn't have a good selection of different dresses), give it a chance! Like any dress store, they had a few common dresses and a ton of ones I've never seen! I'll definitely be having my bridesmaids purchasing their gowns from here and if I ever need future wedding guest attire or have friends looking for dresses for their big day I will always recommend this store and specific consultant, although they are all great! Y'all will always have my business. THANKS GUYS!!! read more

David's Bridal - Bridal Near Me - Oklahoma City, Oklahoma

What a great experience buying a mother of the bride dress. Walked in on a Sunday and they promptly got me with Tricia. Sweetest lady ever, we instantly hit it off. She suggested a few dresses but I already had in mind which dresses I was interested in, none of mine worked and the dress she picked for me from the start was perfect. She has been with the store for over 15 years and obviously has an eye for which styles look good on which body types. Ask for this lady, she has a great positive attitude, loves her job and has a great eye for which dress will look good on you. read more

I don't want to repeat all of the comments in past reviews, but they are all accurate. David's Bridal is the fast-food or assembly line way to get a wedding dress. It's a great place to go to try on dresses in order to get an idea of what you want, but I would not buy a dress here. A few easy company changes would make the process much better. First, the company should make sure the website aligns with what actually happens. (For example, website says you get a 1.5 hour appt, but you only get 1 hour truly) Second, the website makes you fill out a lot of info regarding the appt, but they do not give the info to the consultant. So the first 15 minutes was filled with answering questions and looking at bridal magazines. If the website makes you give that much info, the employees should read it and try to pull dresses in advance. Although many of the dresses that were listed online were not available to try on in the store. Finally, in order to avoid a factory line approach, the store should book less appts in one day and give more time for the appt. The whole affair was rushed and hectic instead of fun and meaningful. read more

Oof. Y'all... this place is rouuuugh. We went on a busy day (prom season), to look at bridesmaids dresses and bridal gowns. The bridesmaids dresses were pretty trashed. I know these get tried on a lot, but it was nasty, and some of them were falling apart. The bridal dresses had visible dirt on them. I just wish that things were cleaner. The carpet was dirty, everything was dusty, especially the tops of the dressing room. I wish that I could remember our consultant's name, because she was lovely. She wore two masks, which made us feel a lot more comfortable, because a lot of people in the store were wearing masks way pulled down. David's Bridal gets a lot of foot traffic, so I get it, but this location is pretty run down and not well kept. read more

Stopped in here one recent weekday..early afternoon...hoping to see what dresses were available at this location. The wedding was under four months away so finding the perfect dress quickly was important. There wasn't a single customer in the store and still we were told that it was okay to browse but we would need to make a appointment to come back another day. Have you ever browsed at a wedding boutique? All of the lace and satin stuffed inside plastic bags. It's impossible. When asked if there was still plenty of time to order a dress on the day our appointment was set for, we were told that it would be fine to purchase from the rack. David's lost the sale of a wedding dress that day..the perfect dress was purchased at a nearby boutique where the attendant was knowledgeable, extremely helpful, friendly, and excited as she worked with our bride. Why did I give two stars? Only because the maid of honor was able to keep the bride-intended appointment and found the bridesmaids' dresses. As the sales clerk leaned against the wall outside the dressing room and the bride scrambled to the racks to find a dress that pleased the girls, hunted down different styles, located different sizes, I sat in awe hoping these clerks didn't work on commission. Behind me was a bride and her momma trying on dresses with not much more help from their own sales clerk. I was NOT impressed. David's got two stars because the order for the bridesmaids dresses was placed and the dresses have begun to arrive in the store. Well head back to the City soon to pick them up. If they are way off in size, I'll lower my star rating. read more

Ruined my fiancee's wedding gown. Terrible. I have to buy a new gown. People working in alterations should be fired. Performed alterations we did not request on two occasions, gave back non-original fabric, then tried to refund us half. Made my fiancé broke down in tears three times because they were so mind numbingly incompetent. Hillbillies out here smh.... Never again. read more

Whatever you do, if you buy from this place, MAKE SURE you will never, ever, need a refund. Because it will NOT be given. They had to order one of our bridesmaids dresses because THEY didn't have her size in stock. Is that any fault of ours? NO. 12 days later we called to cancel this order and get a refund issued. NOPE. They refuse. Now we are stuck paying for a dress that we HAVEN'T EVEN RECEIVED. They consider this a "special order" but that's ridiculous. They had to order bc THEY didn't have it in stock. It's not monogramed or anything, that would make it unsellable. It's just their excuse for keeping our money. RUN FROM THIS PLACE. THEY ARE JUST AFTER YOUR MONEY!!!! There's many other places to give your business to, than these sharks!!!! By the way, online their policy states: "you may initiate a return for up to 7 days after YOU RECEIVE YOUR MERCHANDISE FOR A REFUND IN THE FORM OF YOUR ORIGINAL PAYMENT." (See photo) But no. That may be written but it's not followed. They make you pay up front when THEY have to order a dress in, so you're out of luck trying to get the charge refunded because they count the days beginning when ordered, not from when you receive it. (I am located in Oklahoma, not CA) read more

David's Bridal - Refund Refused Despite Written Policy Stating Otherwise! - Bridal Near Me - Oklahoma City, Oklahoma

I ordered shoes from here on October 31st. It's been 4 months. I have my order # and my bank statement showing I placed the order and paid for the shoes yet I haven't received them. I've called every store and corporate trying to either get my shoes or get refunded and no one can help me. They either say they can't find the order or they hang up on me which is highly unprofessional. As you can imagine I'm very frustrated. I want to be refunded or have my shoes but the phone tag for 4 months is unacceptable read more

This David bridal is very racist and they do not give the time a day to people of color. The first time I went in I was not giving undivided attention by my sales rep because she was worried about a bridal sale. The second time I went in to David's bridal at this location they literally talked about me in front of my face and did not help me so I walked out read more

David's Bridal's return service is within 7 days of purchase, but takes longer than 7 days to ship... meaning your item is then ineligible for return even if it is unworn. Manager didn't offer any additional help. Brand new shoes going into our garage sale. Won't be shopping with this company again. read more

Well we scheduled an appointment at 11:00 for a flower girl dress and a bridesmaid dress. They texted and called so many times to confirm, which I thought was nice so we didn't forget. Got there at 11:00, gave the front lady our name and she pointed us in the flower girl dress section and informed us someone will be with us very shortly. We didn't wait but a minute or so and someone greeted us right away. She asked us what we were looking for and we told her that we need to find stuff that will be in before March 30th, since we are going to destination wedding. She started with my oldest and we found some dresses she liked so she tried them on. She found one she really liked and the lady looked it up on the iPad and informed us we could get it in the color we needed and size we needed before March 30th. So my daughter was so happy (she doesn't like wearing dresses and to find one she liked was amazing). We didn't have any luck on the flower girl dress, which was okay. I knew it would be harder to find exactly what she was wanting. So the lady walked me to the front and gave my info to a check out lady. By now it is 11:40 and I looked at the long line so I sent my mom with my daughters to the car since it was so crowded. I finally got up to check out and by now it is 12:20. Here is where the bad review comes into play. I got up there and the lady had all my info and the dress I needed. She then told me that it would be shipped to my house by June 3rd. I informed her that there must be a mistake. The lady that helped us told us she had the website up on the iPad and it would ship sooner than that. So the lady at the front then said "I have been here for 15 years and I don't go off the iPads, I'm not sure why they are in the back" She called the lady that helped us and she said she found it and it could ship by the date I needed it but apparently she didn't read it correctly. The lady at the front pulled up some similar dresses and asked if those would work.....how would I know if she didn't try them on and I sure wasn't gonna go get her. So now we have no dress ordered after being there for 1.5 hours and had to go tell my daughter we will have to go somewhere else. Horrible experience for my daughter and horrible communication with staff and what can and can't be in by the date needed. read more

Update: if you post a bad review and the manager replies saying to email them so they can look into it, they will never reply to your email. I've emailed them twice so far and it's been weeks since emailing them and no one has reached out to me to discuss my major problem with them. It's a waste of time to deal email them at all. Overall David's bridal is horrible and don't care about their customers at all. read more

The staff at the front desk was extremely rude. Was told the one dress I wanted to try on was not available, only for me to find 4 of them on the rack. Told my consultant I only wanted to try on dresses my size or bigger but was put into too tight, unflattering gowns and asked to imagine it in the right size. I left feeling awful about myself, the gowns and the whole dress buying process. Not a happy bride. Also was talked down to about having an appointment on spring break weekend since there were so many prom appointments. 1)My mother is a teacher from out of state so of course this is the weekend I needed to shop. 2) I can make an appointment when I want to and shouldn't have to defend my choices. read more

I wish I could give this place 1 stars. They have the worst customer service I have ever experienced and being in sales job this is not acceptable. Especially working with women who are looking for their dream wedding dress. They would not let my sister in law get her dress altered any earlier than 6 weeks before the wedding. They altered her dress completely wrong and the dress does not fit over her shoulders. Her wedding is in 2 weeks in CA. They expected her to drive 3 hours so they can "look" at her dress after she left the store and told them it did not fit her while she was there. They told her the day she picked it up there was nothing they could do to fix it. I spoke with a manager and the manager told her it is her fault the dress was altered wrong and she is wearing the dress incorrectly, if that is the case why didn't the girl tell her that when she tried it on to get it altered. Do not go here if you are looking for your dream wedding, The do not have a number to Corporate and try to offer you a text to chat number. read more

In keeping with yesterday's review of a chain, I'm going to review David's Bridal. I'm in a wedding in October, and we all went dress shopping. I've known the groom since my first day of high school, when he rescued me from the certain doom only a 13 year-old can know. We've stood by each other through it all, which has been quite a bit. I often wondered how he would find someone as lovely and fun as he, and when he found her (and find her, he did!), I was honored when they asked me to be... wait for it... a GROOMSMAID! What?! I would have happily stood for his pretty bride, but a chick on the dude's side, that is seriously cool. Anyway, can you tell I'm excited? So, we went on Sunday, and I struggled with what to give this, teetering between a 3 and a 4. But I went ahead with the 4, mainly because it was so painless. Our salesperson, Retonia, was just outstanding, the perfect combo of friendly and personable but efficient. She pulled dresses for us, we tried them on, we found what we wanted, and we were out within the hour. Now, part of this, for sure, was the fact that the bride is one of the coolest people I know. She chose the color and the fabric, and from there let us all pick the style of dress we wanted. Everyone found something that we will be able to breathe and sit and party in. So, that definitely made it easier, but I think the DB gets a bad rap because being a bridesmaid can, in some cases, be a big huge ol' drag. Not in this case. The $20 discount applied to the dress didn't hurt either - which we got because the bride got her dress there. Also, we did not go at 2P on a Saturday, which is probably a big part of the reason I never once felt the urge to open a vein in the middle of the bridal studio. Truthfully, Kat S's review makes me just cringe- if I had seen that, I would have given it a one star rating too, but that just sounds like someone was at the beginning of the slippery slope to a full-on breakdown (as I would be if I worked here). In truth, it would have been 5 stars, except that the woman who checked us out was clearly in the dress-kicking camp (maybe the same gal Kat S met?). She was rude, spaced out, disinterested, and clearly did not appreciate me double checking that 'marine' really meant 'navy'. I was all, hey does marine mean navy, and she was all, um marine IS navy. And I'm all like, a) I don't speak fluent David's Bridal, and b) last I checked marine and navy were two totally separate branches, not to get all militant on your bored ass. Okay, end checkout girl rant. I get that retail can suck, and I get that bridal retail on a Sunday when what you really want to do is watch TV and drink beers with your boyfriend sucks for sure. But you're a better actress than that, surely, gal who shall remain nameless. In short, Retonia is awesome and probably carries this entire store on her back. Just happy she was the one to help us. 4 stars because I feel like it. read more

"Hi. Here are a bunch of magazines / catalogs. If you want to make an appointment let me know. Feel free to browse but don't touch any dresses" ... then she walked away... I just had a question.... and then lol this other sales associate was KICKING, literally KICKING the dresses back into their positions against the wall. Way to respect your product. You can kick them, but I can't touch them? Weird. Maybe she too is always a bride's maid... I feel your pain babycakes, I feel your pain :P read more

I feel like David's bridal is the Walmart of the wedding world. If you end up here, you know you will get mediocre service, a cheap (ish) dress, and there are going to be some problems. You get what you pay for. But when you are at the mercy of a bride who picks a dress that only David's bridal carries, that's where you end up. I didn't need a whole lot of input from my sales rep, since I knew what style and color I was instructed to purchase. However, when I tried on a dress I believed was too big for me, the lovely rep went on about how "that dress had been stretched from so many fittings" and "one of my bridesmaids ordered a dress too small for MY wedding and it didn't fit come wedding day! It was a nightmare and RUINED my wedding! ". Well good god, I may not appreciate my friends choice in bridesmaid dresses but I certainly don't want to ruin her wedding! Order a size up! I can always take it down! Just get me the F out of here! Between dress ordering and delivering there were other problems as well. Two of the bridesmaids had the same name (I was one of them) and that seemed to just blow up their system. I can understand that in this day and age... :/ Got the dress with a couple weeks until the wedding, and it fell off. It was a freaking tent. Took it to a tailor that was not affiliated with David's to get it fitted. That's a whole other story, but it ended with me stapling the fabric around the bones of the dress to get it to stay on. Looked about as good as a David's dress can look, and certainly didn't ruin anyone's day. I would never choose to purchase a dress from this establishment. You get what you pay for. read more

I had a pleasant experience here while trying on wedding dresses. I think it was mainly because the woman who helped me was a friend of my mom, who was there with me along with my sister. I had an appointment for 9 am on a Saturday, which is the earliest you can go. It was already packed! Made me wonder how many appointments they book at a time or if they at least give their appointments first priority. It did not seem like it. The staff other than Shelly who helped us didn't seem very friendly and had extremely judgemental looks on their faces at every potential bride who came in the door. I was starting to feel uncomfortable until my mom recognized her friend, so I'm very happy we had her help! I can see how other women might be intimidated or even turned off by the hustle and bustle of the check in stand. There was one male staff member who was helping the bride to be next to me who was very nice and complimented me on my dresses too. I'm sure it's part of his job to help boost opinions, but it made me feel good. Anyway, the selection is completely overwhelming. We let Shelly know our budget and she brought me different dresses to try on within that budget. I had a certain style I was looking for, but I was also open to having a fun experience and trying on things I wouldn't usually pick for myself. If it was solely based on my experience with Shelly, it'd be a solid 5 stars, but the other contributing factors just couldn't quite do it for me and I can see how others wouldn't have a good experience here. read more

This is the first place I have called since getting engaged. I called at 3:30 on a Tuesday afternoon and pushed the button to set an appointment. Someone picked up and asked if I would hold. I have now been on hold for eleven minutes and decided to write a review because this is not a good start to setting an appointment. I've had the opportunity to write a long, negative review and am still holding...... I will book elsewhere. Sorry. Poor customer service. No wonder your reviews are terrible! read more

Here's the deal: I am happily married, I had a lovely experience purchasing my wedding dress (from a local boutique), and I have nothing against the lovely brides of OKC. All of that said: I dread going to David's. It is hectic, loud, crowded, and I feel like I need to get in and out as fast as possible as to not get in anyone's way. Enter Jessica: the lovely, efficient, helpful, not-your-typical-consultant who scooped up my best friend and I to help us get our dresses. My friend and I are different sizes, but she quickly grabbed dresses in 2 sizes each for us to determine what we needed. She eyeballed the fit, told us what size to get and we were good to go. Bonus- she arranged for me to exchange my other bridesmaid's dress since I'm in another wedding this fall and that consultant for that trip to David's requested that I try on my dress with a corset (news flash: I'm not getting married, I'm not wearing a corset, give me some breathing/drinking room in that dress). Two birds, one stone, two dresses that will need little or no alteration. In short: Make an appointment, tell your consultant what you need, and don't be afraid to ask if there is something you need-- a great employee will make that happen for you. read more