Review for David's Bridal - Dress Shopping with My Daughter We recently visited David's Bridal to help my daughter search for her wedding dress. We worked with Haley, who was very friendly, kind, and attentive. She made sure we had what we needed and was proactive in bringing out dresses for my daughter to try on. While Haley was pleasant to work with, we did feel the experience could have benefited from more consultative guidance. As this was our first time shopping for a wedding dress, we would have appreciated more expert input--such as suggestions tailored to my daughter's style preferences or advice to help narrow down the choices. Although we didn't find "the one" during our visit, it wasn't a bad experience. The staff was courteous, and the store had a decent selection. With a bit more personalized guidance, it could have been even better. read more

I don't know where to start, MEME who was an incredible lady who helped me get a beautiful dress, cape, veil, shoes, jewelry, and perfume for my special day all in one 2 hour session. They have hundreds of dresses all prettier than the next. Guess how my I paid ?? $ 513.00 !!!!!!!!!!!!!!!!! sale 10% off and 30% off and she made me feel special and relaxed. So don"t shop anywhere else and if you do they won't be able to beat the prices, for such beautiful items. Kathy read more

Shay and Frida were angels! Very kind and not push, helped me find dresses i liked and even some i hated but they took my comments and found better ones! I did find my dress here same day, for a great freaking price too. 10/10 recommend esp if youre looking last minute like i was! read more

Made an appointment for my daughter and her maid of honor to try on dresses. Arrived on time but David's Bridal said they had no record of my appointment. After about 15 minutes they found someone to help us who was clearly annoyed by our presence. The grouchy clerk found my daughter a room to try two wedding dresses on that she had found during our 15 minute wait. The clerk never smiled and never talked with us. We never even looked at bridesmaid dresses and we had planned to do. Left after trying the two wedding dresses on and have since bought my daughter's wedding dress at Vera's instead. read more

Last minute wedding eloping led me to walking into David's Bridal with just a few days to walk out with my dress. Faith was absolutely amazing. I was discouraged my dress wasn't there. But Faith was so patient and never got frustrated with me. She ended up finding "the one". But it was too big. (Insert sad face). She didn't give up. She contacted another David's Bridal location, found my size and put it on hold for me. Thank you Faith. I had a beautiful wedding on the beach and truly felt beautiful. read more

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Whitney was hands down the best part of my recent David's Bridal visit. Due to COVID, they are stressing appointments (60 min) but also allow walk-ins. It looked like they added people to a wait list or something though if they came in without an appointment. They were accommodating when I asked for a secluded space but it was also a Saturday. It's going to be busy. I only brought 1 guest which helped, too. They promote social distancing and require masks. They had a big store filled with dresses and a robust clearance section. They can also order colors and sizes for the dresses, if available, online. Back to Whitney. I had no idea what my style was and was intimidated for my first wedding dress shopping experience. Whitney figured out my style in about 5 minutes by asking questions, showing me dresses and accessories. She gave me plenty of dresses to try on within my budget (and a few outside that fit my profile more). She was helpful, informative and personable. A seamstress also accompanied us to give advice and offer recommendations. If you go, ask for Whitney. Very impressed. read more

Making the appointment online was very easy. Setting up the account to save my favorites wasn't as smooth but calling the location to get my questions answered went well the customer service was professional and encouraging. I was nervous I wouldn't find a dress and she assured me that the staff will provide the help needed to ensure I left with a dress. I arrived 45 mins earlier than my appointment the place was packed with brides and bridal crews looking for the perfect dress. However, helpful staff took time to lead me in the right direction for my search and even checked in on me afterwards. Bobbette, my bridal stylist, was an amazing! She grabbed me at least 30 mins before my appointment I just pf had about 20 dresses set aside she got them carried them over asked me a few questions about the look informed of considerations around dress sizes, alteration timing as well as gave me options for dresses. She helped me locate shoes, belt and veil perfectly matched to my taste. She was courteous to me and my girlfriends that were there to support me. She never kissed a beat helping me get in and out of each dress, switching out dresses and locating other options she thought matched my taste. Ultimately I tried on about 7 dresses and had my final picks before my friends arrived at the correct appointment time. She patiently helped me retry them on to show. Then she talked to the seamstress to squeeze me in for alterations and Vicki was just as professional knowledgeable and efficient as Bobbette. I highly recommend this store and location!! I'm excited to see my whole look come together next week!!! read more

My daughter bought her wedding dress at a little boutique that did not provide alterations. I told her she should go to an actual bridal shop to have them done. She choose David's Bridal in Brookfield. What a mistake!!! Do not go there for alterations or at least have someone other than Serena do them. She was so incredible rude and took offense when my daughter needed a few thing fixed after her 1st fitting. Serena attempted to fix them but only made them worse and told my daughter that is just how the dress fits. She suggested she buy tape and tape the top of her dress to her chest. WHAT?? She attempted to fix the dress 1 more time. When we went in to try it on again, Serena was disgusted that my daughter wanted to try it on again. The dress was not fixed at all. Serena made her feel so uncomfortable that my daughter was in tears and took the dress home. She found a women in Appleton, WI that was able to get her in and within 2 minutes pointed out 5 things that were wrong with the dress. Lace was not attached, Cups were sewn in wrong, the side alterations left her hips boxy, and the straps in the back were so unevenly cut she had to cut 2 of them off. Needless to say she spent about 700.00 at Davids Bridal and then had to go elsewhere and spend more money to fix it. NOT ACCEPTABLE!! Davids Bridal has lost our future business and all business from our friends and family as long as Serena is doing alterations. read more

Christine was so helpful and patient. I had the best experience & said yes to the dress!!

I had a lovely experience from start to finish! I purchased my dress from David's bridal and scheduled alterations there. I'm probably not the easiest bride to work with! I'm extremely sarcastic, sassy and silly so when I was going in for alterations i was a bit nervous. I ended up having Nicole help me and I couldn't have been happier! She completely rolled with my shenanigans and was an absolute joy to work with! It was very clear she loves her job and wanted to do what she could to make sure my dress was perfect for my big day! read more

Went for a our first bridal dress shopping today and it was an excellent experience all the way around. Maddie was excited for the bride, knowledgeable about options and provided excellent service. Heading back on Friday so Maddie can help us with bridesmaid dresses! read more

I went into David's bridal yesterday with the intent to just browse. I left with a gown and growing excitement for the big day. The woman who greeted and took my information was very friendly and my consultant, Dallas, was great. My mom and grandmother can be very opinionated and she kept her cool and explaining things to them throughout the appointment- sometimes (most times) more than once. My MOH got caught in traffic and ended up arriving as our appointment ended and we were still able to browse at bridesmaids gowns for another half an hour, even putting my preferred gowns into my account so my out of town girls could check them out. I'm sure it's standard policy but I also appreciate her double checking to ensure we got every discount that was currently available. Overall great experience and I can't believe I already chose my gown!! read more

Horrible. Very bad place. They practically stole money from me. I am so upset, they are arguing with me when I am trying to return my dress! I do not at all recommend David's bridal read more

What good things can I say about this place? The dress arrived when they said it would. What else? Nothing. Absolutely nothing. From start to finish, working with David's was horrible. I went there with a group of girls and a future bride to pick out her bridesmaid dresses. It's been a bit of time, and it still bothers me the way they treated me. They also got marks all over my dress and refused to clean it without me paying for it. Thankfully, there are many other options out there for dresses, so please please please choose a different company to work with to make sure your special event isn't stained by the way David's treats you. read more

I don't give negative reviews based on emotion, so I've waited a week before posting this, in hopes for their sake that my impressions have tempered a bit. I was in this location along with my soon to be daughter-in-law, her mother, and two friends. She was shopping, for the very first time for her wedding dress and was excited to go thru the process. Unfortunately, the day was a disappointing experience for her, leaving her disillusioned, and all of us feeling sad for her, and upset with the store. Most of the problem lay with the lack of experience with the sales girl. She simply moved dresses from the racks to the dressing room hanger and back. She didn't make any effort to help the bride into or out of the dresses. She grabbed sizes that the bride couldn't even get on (how embarrassing). She made no attempt to ask the bride what she did or didn't like about each dress, or give her ideas as to how to alter a look (removing some under-layers, or adding a belt). After the first few futile attempts she handed us a book and asked us to pick more dresses for her to shuffle around. After that, mom, bride, & I headed to the racks ourselves looking for possibilities. When the bride scheduled her appointment the gal on the phone encouraged her to Pin the styles that she liked to aide the "consultant" in finding her style on the racks. We'll, once we got to the store, the rude awakening was that they actually had a VERY limited selection, and all but one of her choices they didn't even stock. After two hours we left. The group, which and been almost giddy with excitement on the way in, was completely deflated on the way out, trying to keep the brides spirits lifted. I was so sad that her first experience was such a bad one. As for the store itself.... very limited selection, horrible "dressing area" (Kohls department stores have a better dressing room experience). You step out of a dressing room right into the area where ALL the other families are sitting. Absolutely no privacy to allow for adjusting of an ill-fitting dress. Apparently no policy regarding children as they were running roughshod thru the store. Crying babies aren't exactly what you were hoping for. The dresses themselves are low end pricing, but you get what you pay for. Don't go in expecting boutique quality gowns are department store prices. I wish we could do it all over again. read more

So this is a Husband's prospective on this national formal and wedding dress retailer. Over the years I have been to several David's Bridal locations and the "3" I'm giving pretty much covers all of them. Here is my 2 cents...They expect all men to stay home. They don't want you there and in no way do they appreciate the man who wants to help his wife pick out a dress for a formal event or a wedding. When you walk in as a man they all look at you like you made a wrong turn and should have made that left at Albuquerque (insert mental picture of bugs bunny). You can also tell that they want the big scheduled parties to pick out the costly wedding dressed. Understand that if you walk in off the street be ready to find your own dresses as well as someone to let you in a dressing room. If David's Bridal was a men's clothier I would have given them a 1-star but I'm trying to push the "male prospective" out of this review. Prices are all over the place but I will say that my wife has had great success in finding (on her own) gowns for Gala Events that we have attended at pretty reasonable prices (under $150). Just understand that alterations will get another $50 out of you and if you need it within a couple of weeks then make that tab $75. My latest encounter was bringing my wife to have a dress altered. The lady looked at me and said "I'm sorry but you can't go back into the alterations area so you need to come back in 30 min or so." Yeah I had to leave because they don't have any where for a man to sit unless he is going to sit in front of the mirror and watch all the brides come out with is way too uncomfortable for all concerned. My suggestion to David's Bridal is: 1. Have a little sitting area for people who don't want to be by the mirrors 2. Have someone who isn't slinging wedding dresses on standby to handle walk-ins with the service that everyone else gets. So to the Metro-Husband/Boyfriend/Friend/Brother I suggest that you put on your flannel shirt, crack open a beer, pull the lever on the La-z-Boy and let David's Bridal be a girls trip. I love my wife so I'll continue to fight the windmill of generally average retail service for all of us. Women...Don't let your Male "significant other" go with you unless he has read this review. read more

David's Bridal - Successful trip to David's Bridal. Gala Dress...Check! - Bridal Near Me - Brookfield, Wisconsin

We made our appointment online and showed up and they were ready and friendly. Bobette was excellent and we bought our dress. Very professional. My daughter felt very positive about the visit--tried on several dresses in her size 24. read more

Honestly, I would leave less than one star if I could. I was Bridal Dress Shopping and everything that could've gone wrong probably did. Immediately from when I walked in, they greeted my friend (who was standing behind me and I was wearing a mask that said Bride on it). When I stated that I was here for a bridal dress appointment they quickly pushed me to the side to go look at the dresses. When the stylist finally came to help, she was so uninterested. She asked basic questions and didn't seem interested in hearing the answer unless she was able to make a snarky remark about it. She even made a comment about my weight and asked me if I was 100% sure if he was the one. On top of my stylist, there was another stylist who I am assuming was helping someone else, STARING at me. Literally the whole time. But not like a "Oh that's the dress" Stare vibes but the judgmental one. She was staring to the point where my family and Maid of Honor even noticed. It made for a completely uncomfortable environment. The dresses are another topic. I have seen dresses (for bridesmaids and proms) from here before and they were cute. But the wedding dresses (in specific for plus size models) were really limited to one style and if they were out of that style they were see through. It couldn't help that I couldn't even see the dress I was trying on, because they didn't keep mirrors in the dressing rooms and the mirrors were on the doors outside but with how many people where there and dressing racks and etc. You really couldn't see what you were trying on. 10/10 would NOT recommend coming here if you are looking for a Wedding Dress, you would honestly have a better time making your dress or spending the extra cash at a boutique. ANYTHING but coming here. Wedding Dress shopping should be one of the most exciting things that you do while planning your wedding and unless you want to leave the place crying, I would strongly advise not going here. read more

Went to shop for a casual wedding dress for my ceremony, and Faith helped me find the perfect dress! She was so sweet, professional, and helpful. I didn't have an appointment but she was happy to help me anyways and did a wonderful job. If I return to this David's Bridal in the future, I will be sure to make my appointment with Faith. read more

Been here a few times. Shout out to Gretchen who by far was the best to help me! Gretchen definitely gets 5 stars. Appreciate her. Overall 3 stars given my non-Gretchen experiences. read more

Great selection, amazing, helpful staff and experts right in the store for any alterations you need! What more could a girls ask for?

So this is my second time this year shopping here- First time around was great- had Lydia for alterations ( which are expensive) but she was great and made my daughter very comfortable- Second time was prom and the dress part was great- however last night when I got there for our alteration appt which was the first available they could get us in they informed me I now have a 25.00 rush fee since we are within 4 weeks of prom- They didn't disclose this when we bought the dress and made the appt so that was disappointing specially since we drive an hour to get there- I could have had my local person do it and saved on the gas and the cost as they are expensive to begin with! I guess if it was my fault I would have accepted it better but if you are that booked that your only choice is within 4 weeks you should eat the fee in my opinion! Our alteration lady was super sweet though and was great when she saw my daughter crying cause she felt so bad that I had 185.00 in alterations on a prom dress I already paid 379.00 for! read more

Poor quality dresses, limited selection, horrible customer service. I took my daughter there to try on some wedding dresses and the salesperson could cared less about any of the details my daughter was looking for a dress. Then she put her in a dressing room alone to manage to put these dresses on by herself. I asked her about the type lace on the dress and she said she didn't know, isn't that something rather important to know when you're selling a wedding dresses ? read more

I purchased my dress from the Brookfield location, when trying it on I asked if I could exchange if I lost weight. They let me know that would be fine.. Sales girl should have explained policy better, and I should have asked lot more questions. It's 5 months later and I have lost weight so wanted to come back and look at a different dress I saw on line. (The new one is more expensive however I wanted to try on to see how it looks) so I called to set appointment to find out that they only will exchange for size not different style. I find this strange and to be bad customer service. I explained that I would be spending more money then what my first dress was. She let me know that I would have to buy a whole new dress they would not exchange.. Sad and disappointed... will have no problem telling people to shop where the customer comes first.. Denise B read more

Do yourself a favor and go to the David's on the south side... or Madison...or better yet a boutique. Pros: I found my wedding dress for $400 My bridesmaids all agreed on a dress (I had 7...so that's quite a gaggle, and their dresses were $120. Cons: They ordered my dress a size too small, then refused to admit it. The alterations were going to cost me the amount of my dress, until we exchanged some (not so nice) words. Alterations made my dress too short, so I couldn't wear the Tom's wedges I had bought for my wedding (in fact, I couldn't wear ANY shoes with the dress...good thing it was on a beach). The customer service is horrible, the employees are burnt out and stretched in a hundred different directions. Many of the colors do not match the Men's Warehouse (I had to match the bridesmaid dresses to ties that I ended up finding and special ordering in Macy's) Do yourself a favor, pay a little bit more for a quality wedding dress at a boutique. They will appreciate you and make your experience much more pleasant...trust me. read more

I think David's gets a bad reputation for being cheap (which i think of more as affordable!) and not as good as other small boutique stores. The Brookfield store turned me into a David's fan! We went to David's to just browse at first, and Wendy was my consultant. She was phenomenal. I was very stressed out at the beginning, and she was very patient with me and made me feel so comfortable. She ended up putting me in a dress that was absolutely perfect for me. She suggested adding a corset to my dress, as well as a belt, and it is the perfect dress for me. You can tell that she truly loves this job. I had another appointment at a different store the next day, but ended up going back to David's, and purchasing my dress. Taylor helped us that night, and give me a different belt to try, which is what I ultimately went with. She checked my measurements and the dress down payment in the system, and noticed that the size from my previous appointment was listed as a 12. The dress I ultimately bought was a size 6 (because we were adding a corset, which widens the dress! I'm so glad Taylor checked it, because otherwise I would have ended up with a dress that was WAY too big and a massive alterations bill! I will update this review if my opinion changes after my dress comes in and my alterations appointment, but I am very pleased with my purchase and with the customer service I received! I thought about giving a 4-star review, because of the incorrect dress size in the system, but because the other consultant made sure to triple check everything, I am just very happy with my experience. My only advice for others would be to make sure that when you buy, check the size you're paying for! read more

This was my 2nd attempt at finding my wedding dress and my first time at a David's Bridal. My appointment was at 1:30 but I arrived early, and was happy to see they were willing to start my paperwork, and then let me loose until the the time of my appointment. As things stood, they were able to start my whole appointment early after all, so that was nice. Star gave me great service. She pulled a dress or two she thought I'd like, but mostly let me (and entourage) pull ourselves. She got me in and out of dresses at lightning speed. She was a little quick to "jack me up" with a veil; there were some dresses I wasn't sure of and putting a veil on didn't get me to cross the line, but she was personable and very helpful. They had a lot of plus-size dresses though I didn't notice anything said about what I had saved in my online profile. I did try on a dress I had in my profile but nothing had been pulled for me or mentioned. And no one asked me anything about my budget. The dress I liked the most was on sale, but I didn't know that until I left and was thumbing through the catalog - the tag on the dress didn't show anything but the full price. So, the place isn't perfect, but the atmosphere was still more what I expected from a bridal shop in terms of service, layout, lighting, selection, etc. And it wasn't as stuffy as I had feared. Also, this is the only bridal store where they put you in a bra (long line) and slip so that you're not standing around in your underwear. I'm not local to this location, but if I were, I'd go back. read more

I arrived for my appointment 10 minutes early, in order to make sure that I was not only on time, but so that I could be checked in and ready for when my appointment time started. When I arrived, I was "greeted" by an extremely rude woman named Jasmine who informed me that "I was early and the 1:00 appointments had just started." It was 1:20. She told me to look around and wait until closer to my time to check in, then proceeded to take a personal call while others were waiting at the desk. My sister then approached another associate to inquire about the location of the women's sizes, so that we could look for dresses that I might want to try on. This associate then went to the reception desk in which Jasmine then rushed to get me checked in. However, she failed to not only read the form that she had me fill out, but also did not pull my online file so that my favorites were pulled for me to try on - the whole point of having an online profile and to make an appointment. She then called for the associate who would be helping me, Jenny. When Jenny arrived at the desk, she inquired about my wait, and Jasmine piped in rudely with "She was early." At the point that I actually was starting to try on dresses it was 1:53 pm, 23 minutes AFTER my scheduled appointment. Jenny, was wonderful, considerate, and helpful. However, Jasmine left me with such a horrid perception of the store that I did not have my all into finding something there. I would definitely suggest going anywhere but there to find the dress of your dreams. If the person who greets you is rude, rash, and inconsiderate is the face of their company, I can only imagine how working with them through the process of buying, altering, and wearing a wedding dress would be. read more

I'm starting out on the bridal adventure as an a-typical bride. I'm excited for the big day, but I am not the type of gal who has been envisioning their dress from day one, so I probably need some guidance in the dress department. I want to look beautiful, stay in my budget, and love my dress, but I could go a lot of different directions, and I was hoping that a trip to David's Bridal would give me a good starting point. Anyways, I set an appointment with their Brookfield store, bringing only my trusty camera for round one and a list of possible dresses scoured from their website. While my bridal consultant was nice, I could tell she wasn't super in to the appointment, just because I was up front with the fact that I would need to consult with my mother before committing to a sale. I don't expect it to be a scene from "Say Yes to the Dress", but I feel like if I worked there I could at least feign some interest. The dresses I had selected turned out to not be the most flattering on me, but my consultant didn't have much more advice than to keep checking their website for different styles to try. Anyhow, the quest continues.. read more

My sister's wedding is in three months, and the four of us in her party are in three different states, so organizing the dresses has been a little bit of a challenge. But this David's Bridal has made the process as painless as can be. First, my sister doesn't live near a location, so I tried to be her eyes by checking on colors and styles in person to see how they matched up against the website. One cool thing they offer is color swatches, and it was super helpful to be able to send her actual fabric of the colors rather than having to rely only on the website. During that first visit, Katie was super helpful in answering my questions. So we picked out a color and then it was time to go back and find a dress. Again, Katie was so accommodating, even though I forgot to schedule an appointment (d'oh!). They have a lot of styles that can look nice on everyone. Once I found the style I wanted, placing the order for the right color was a breeze. A personal concern I have is if this dress will even fit when it arrives or if it will be too big by then. Katie explained the options of altering and size replacements, and I feel a lot more comfortable about everything now, where before I was really worried about getting everything taken care of in time. Yes, it's a big box store. Yes, it's more expensive than it needs to be. Yes, it'll be full of brides-to-be and their entourages. But at the end of the day, I'm happy with our decision to get our dresses here. One thing though? The fitting rooms don't have mirrors! Nothing like having to check yourself out in the mirrors on the outside of the doors for everyone to see. In reality, I know everyone was preoccupied with their own purchases and paying zero attention to me, but it still felt totally awkward. read more

AWESOME customer service! The women that helped me find my wedding dress listen to what I wanted, helped me in so many ways- trying on, suggestions, clips when needed, alteration ideas, etc... She worked her butt off fitting me in when they messed up on my appointment, but you'd never tell by the great service I received. I also came here too buy my bridesmaid dresses and Mother of the bride dresses and all were beautiful and great prices! The only reason I did not give give stars is their selection. They seem to have a lot of bigger sizes, but not many smaller like sizes between 0-8. Very limited section in small sizes, which made the ability to buy off rack very low. read more

Jenny and Liz were so very helpful in finding "the one"! Both ladies were so attentive and thoughtful. The dress I ended up choosing was not one that I found on my own. I was down to try on any and all dresses I liked and dresses chosen for me, but when I saw this one on the hanger I only felt so-so about it. I put it on and then the tears came. These ladies know their stuff! When the dress arrived and I went to pick it up last night, there was a tear in the seam. Bummer! The ladies I worked with on this provided great customer service and immediately agreed that this was unacceptable and an order was placed for a new dress. Although I have to wait another couple of weeks to pick the new dress up, I was pleased with how this was handled. I would highly recommend this David's locations to others. read more

I went to a David's in Burbank, CA the day after I git engaged to appease my mother whom my Fiancé flew in for the occasion. Up to that point, I had planned to have my dress custom made and kind of made fun of Davids as being a cheap and mass-produced sea of sameness. Then I put on the dress. Oh my god, it was the one. Unlike anything I'd ever really seen, and fit me like a glove. I usually wear a size 16-18 so i figured they'd only have the "fat girl" dresses in my size, but i was wrong. I left without the dress as I had set a date for 1 1/2 years in the future ( money). I just moved back to the midwest with my fiancee, and could not get the dress out of my mind. So, i went to the Blue mound location with my mom, aunt, dad and maid of honor. Our consultant, Liz, was great! I tried on 6 or 7 dresses just to be sure, but I, of course, knew which one I wanted. And.... I bought it! I had heard about the "bell" thing ( they have you ring a bell when you find your dress), and love being the center of attention, so I was all for that, but could see how it would suck if you don't like attention. I also got my dress on sale and my mom found a dress too. Can't ask for more than that! read more

So disappointed that a major retailer such as David's Bridal will not make an effort to help out their customers during this trying time. I have a prom dress that "was purchased outside of their 14 day return window", therefore it cannot be returned. PROM WAS CANCELED DUE TO COVID-19. Take your customers personal situations into consideration. Not only did these kids lose prom, but they now are stuck with a (way overpriced) $300 dress because David's Bridal won't take a return. Follow the lead from the other major retailers, who are extending their return policy way past 14 days to accommodate their customers needs. Easy decision moving forward - shop the small businesses who care about their customers. DONT SHOP DAVIDS BRIDAL! read more

Molly was great to work with!! Came in today with family to look for my wedding dress and found it. I told her what I wanted and she pulled one just to see what I thought and we ended up loving it! Great experience. read more

The staff was rude to me from the start of my visit. Unfriendly and toxic atmosphere. The selection was boring and unlikable. Would rather drink spoiled milk than go back here, better off sticking to small businesses if you want an enjoyable wedding dress shopping experience. The staff here is sour. read more

I came here yesterday as a bridesmaid with a group of about 15 people. Amanda was an amazing wedding dress consultant as she was running around trying to accommodate to everyone's needs. She was so genuine and understanding of everyone's differences in desires and needs of the dress they wanted for the wedding and went above and beyond to satisfy us. I could not be more pleased with my time spent at David's Bridal yesterday with the help of Amanda. Highly recommend seeing her for all your weddings dress/special occasion dress needs! read more

I had to share the wonderful experience my Fiancé and I had at Davids Bridal in Brookfield on 1/17/18. From the time we walked through the door where we were greeted and checked in by Kristin to the dress consultant Gretchen it was an easy process. Gretchen was able to help my Fiancé narrow down to the type of dress that fit her style. She wasn't pushy or afraid to offer her professional opinion. When Gretchen was busy helping other clients Molly stepped to the plate just to make sure my Fiancé got what she needed. These young ladies work together like a well oiled machine. Although we didn't buy anything on this trip it gave my Fiancé perspective as to the style she wants to go with. We have another trip planned to shop there and hope to finalize a dress for our special day. I personally thank them for the laughs we had. They made this Male participant feel very welcome. Thanks again Kristin,Molly and Gretchen for a great experience. I would highly recommend this venue for your formal dress needs. See you soon. D.Bayne read more

The staff at this location is fantastic. From the moment we walked into the establishment we were welcomed warmly and had a really great personalized experience beginning to end. With their assistance and great picks my mom got a beautiful dress for my step sisters wedding picked out within a very short amount of time, and when she came back later on needing a different one because of the brides color scheme change they never once blinked an eye. They handled everything like the experts they are. Completely professional while also being upbeat and supportive throughout. Greatly appreciated and now I know where to go for my next event! read more

Went to the one in Brookfield. Marlene did a great job of fetching our desired try-ons, but with all the other employees standing around, I shouldn't have had to search for Marlene (she was helping 4 customers at a time). But, in general, we did not have a good experience. I'm a bigger girl and it was hard to find samples that fit me (size 18). The dress I wanted to try (found on their website) isn't in stock so I couldn't even try it on. I tried other dresses - they all look the same. Literally they all look the same with the exception of maybe lace instead of mesh. And they are ALL sleeveless or slit-skirt, which isn't flattering on every body type. Ultimately, I had to order mine online, pay $15 for s&h, and it's non-returnable/exchangeable. My sister found one she liked, but found out at the time of ordering that it's limited stock, available in only two sizes, neither of which worked for her. They needed to be more informative, the website needs to also be more informative. If we weren't asked to go to David's Bridal by the bride, we wouldn't have. THIS PLACE SUCKS. *Edited to add that I wasn't even acknowledged at the counter when my sister was trying to sort out her situation. No question as to if I found what I was looking for, etc. Only the "buyers" are talked to after the "experience". To the lady who pushed my sister to leave a 5-star review because social media is important, here's your one-star-because-0-stars-isn't-an-option review. read more