This place is true to its name they are honest, friendly and did a great job fixing my car at a…read morereasonable price. Ask for Rudy he'll take care of you.

I found Honest -1 Auto is amazing. I had an extremely high quote from a gas station in Arlington…read more The quote was very unreasonable. I have AAA so fortunately I was able to tow the vehicle closer to my residence. I decided to have my Truck delivered to Honest-1. Rudy was my point of contact at Honest-1. He or someone that works there, not only fixed my issues, but was way better on the price. Honest-1 really lives up to their name! Definitely, HIGHLY recommended.

The business messaged me with a seemingly genuine desire to make things right, but the "damage was…read moredone" and I don't know how they could gain my trust again, if ever. Back in Cali, I started working on my own cars because a) I'd end up coming back to the shop because work not done properly, or b) once I have something repaired, another problem would come up as if the shop did something malicious so I could go back to them. If I had more money, I'd probably go to a more expensive place where there'd be a higher likelihood that it'll get done right the first time. But I was broke and would resort to searching for highly rated places, and choosing the most reasonable quote. Fast forward to now, and having to replace a rack and pinion was beyond what I was willing to invest in time and tools, so I went to a shop thinking that I'd find an honest place with someone whom I can call "my mechanic." But I was duped yet again. My message for any business that wants good reviews and repeat customers is: Just do it...right...the first time...and be honest. If you're going to quote a price, make sure it's a price you're comfortable doing outstanding work for and not bait the customer only to do a half baked job, or charge them extra in the end. (Technically, there's supposed to be a signed work order with an estimated price...and they'd have to contact the customer with any changes before work can be completed) Rosie and the rest of the staff seemed like really nice people, and I would have totally gone back....but niceness doesn't overshadow the fact that I wasn't satisfied with the work. Hopefully this serves as a wake up call for them, and as a reminder for other business owners to just do it...right...the first time...honestly, and with pride in your work - knowing that your reward isn't just financial, but that there's satisfaction in knowing that your customer is happy. For now, I'm going to have to go back to fixing/maintaining my own cars , and saving up for any major repairs so I can send my car to a reputable shop with a high number of positive reviews. That, and/or replace my car with a more reliable one with fewer major issues.

Great job! East to schedule and did what was estimated! Replaced the brakes and rotors for me! A…read morelot cheaper than the stealership wanted!!

I wrote this review in the Yelp app but for some reason it does not show up online. "AC recharge…read moreand oil change. Found this shop through Yelp request. He provided an estimate on the phone and said he could do the work the next day. I arrived around 8:30 and he finished both services in less than two hours. He also diagnosed a check engine light, told me the problem and suggested a repair without being asked. He is located on at the south end of the shopping center around the corner on the side. There is no sign. He is the last two bays towards the west. His prices were reasonable. I will be going back when needed." For some reason my review is not posted and I don't understand why. It is real, not fake. I have the receipt to show I paid for the services. Why is Yelp excluding my review. On the app I also saw several that are not showing when I open Yelp on my desktop.

Hamz auto was located in another auto shop. I found this out because I went to him to get a tune up…read moreon my 2012 Crysler 300. As soon as I saw that I guess he worked in a actual shop I was relieved and really found someone that can do a great job. He was very professional, even put the white paper down not to track dirt inside my car. Nice touch...

I recently brought my car in for a leak repair and was impressed by the exceptional…read moreservice-especially C.Maddox, who I believe is a manager.When another issue arose the next day, he went above and beyond to get it resolved last-minute, so I could pick up my kids. The entire team was professional, courteous, and truly caring.Highly recommend Jiffy Lube on Richmond Highway in Alexandria 22309 A+++ experience!

*edited update and review* After seeing my review, we were contacted by the Area Manager for Jiffy…read moreLube... we were well taken care of and compensated for this issue. If it were not for the great response and upper management here, we would be taking our business elsewhere, but they did an amazing job and we have chosen to stay with this shop. I know the team will do better in the long term! My husband has been coming here for over 2 years and hasn't had an issue really. But sometimes ya just can't. We waited nearly an hour to get the oil changed... sitting almost complete with our oil change the employee next to us doing another car somehow ended up squirting oil all over the side of my suburban, on my husbands arm and a drop inside the truck since the front windows were down. We had coupons and my husband is a veteran we usually use our coupon and his Va discount... today the "manage" gives $25 for our "inconvenience" but will not give a VA discount or let us use our coupon with it. Lost our business because we still have to go back through a car wash to hopefully get the oil off the side of the truck.

I used this Firestone for a couple of years and was very disappointed with my latest visit. I left…read morewith more car problems than when I arrived. Went in for a wheel alignment. They told me my car battery (12v) died while it was being worked on. What? I came in for an alignment. I had to buy a new battery because they fucked up my old battery somehow. When they were done, my car, which is an EV, now has a "Service EV System" warning light on the dashboard that I've never seen before. This was not there before they hooked the car up to the battery tester. When I drove away my car still shakes and pulls to the left. I took it back and they tell me this happens because I need new tires. The constant upsell was too much. This shop has lost my trust. Now I have to go to the dealership to have everything cleaned up.

Appointment at 8:00 am for oil change, it's 10:03 am and still not completed. They are still doing…read morea "follow up". Avoid this rip off place at all costs.

My 2000 RAV4 blew its radiator, and I hobbled into Steven's, under the advice of a local, and it…read morewas the closest place at the time. Steve was more than honest, showing me videos of my car's problems. And I appreciated his sense of humor. If it was closer to home, that would be my go-to auto repair.

Have been taking my car here for years. Steve is very honest and helpful…read more Wish there was more room in case you wanted to sit down.

If I could give zero stars, I would…read more I went in for a flat tire expecting a simple replacement, but they insisted on changing two tires, saying it was necessary. As soon as I drove out, I heard a noise as if I still had a flat. I returned and asked the front desk employee to check, but he brushed it off, saying it might feel off because I refused to replace all four tires. I reminded him that I came for the front tires, not the back, and he assured me everything was fine. For a week, I kept hearing the same noise and called multiple times asking if I could bring the car back. When I finally went in, there was no mechanic available he just looked at it himself and said a "knob" had broken off and quoted me for additional repairs I couldn't afford. I got a second opinion, and the new mechanic discovered the bolts had never been tightened. When he lifted my car, the tires literally wobbled off. I had been driving for weeks with four loose tires on the highway. The "broken" part they mentioned wasn't broken at all; it was missing. When I called the manager, he said there was nothing he could do because he didn't know which mechanic worked on my car. By then, I had already paid another shop to fix their mistake. As a single mom, I cannot afford this kind of negligence. It's terrifying to think what could have happened if a tire had come off. I contacted their district office as well, but they refused to help or refund me. This entire experience was frustrating, careless, and unsafe.

A nail got stuck in my tire near the edge so that the tire had to be replaced. I went to NTB on…read moreSouth Gate drive on Beacon Mall and received excellent service from Val! Since it was a Friday he said that he thought he could order the Michelin CrossClimate2 and it would be there on Saturday morning! It happened and I got the tires rotated all by Saturday afternoon.

Don't go to Huntington car care. Needed inner tie rod replaced, but they replaced outer tie rod…read more How could a qualified mechanic miss that?

12 Years -- and two cars -- later, I'm still a regular customer at Huntington. Don still runs the…read moretightest ship in the business, his techs are still doing a great job, and his efficiency and communications are still top-notch.

Great customer service, from the initial phone call to the friendly greeting at the door…read more Omar manages the facility. He's fantastic as is his chief tech, Chris. Intelligent, empathetic, professional. My experience at this Meineke, where I used a coupon for an oil change/tire rotation, was vastly different from an expetience earlier in the day at another Meineke, this one in Sterling, Va. I was also trying to take advantage of a coupon, but was rebuffed by the counter guy who informed me that, since my car needs synthetic oil, he wouldn't honor the coupon. My bad for not calling ahead, but his bad for making me feel like a dope. And, Sterling Va is so remote, might as well be in West Virginia. I recommend Meineke on Richmond Highway.

Jackie is the best! They take great care of you and care about their customers in turn. Fair…read morepricing and had my door completely fixed in an hour.

I should've known better than to go back to this location. I needed a quick and simple oil change…read more When I left I noticed something red peeking out under the hood of my car (I could see it from the windshield). It was my battery cover!! Completely unattached. Beware that they do complimentary inspections on your car without telling you. They removed my battery cover and tested my battery as part of some complimentary work up, when I came in for an oil change! They never bothered putting the battery cover back on. Luckily I grabbed it before I flew off. For a service I never asked for...

I've had multiple bad experiences at the Pep Boys on Richmond Highway. Every time I come in for my…read morelifetime alignment (which I purchased at this location), they refuse to take me in without asking for the original receipt -- even though it should already be in their system. The staff doesn't seem willing to help or even try to look it up. It's always a hassle here. When I go to the Pep Boys in Woodbridge, they take care of me quickly with no issues at all. The difference in service between locations is disappointing.