I love our doctor, Francisco Rivera! He is so kind, knowledgeable and really takes his time with…read moreour boys! He answers all of our questions too (which are many!) and explains things so well. He talks to the kids directly which is good because then they'll "listen" to the doctor instead of us. We never feel rushed and we also like the office. Spacious and clean. Parking is right next door which is super convenient.

Update: 3x 1-Star reviews within a 2 week period for the same issue. Think twice before choosing…read morethis office - service used to be good but it's clearly gone downhill. To the other parents who are having issues - FILE A COMPLAINT with your insurance provider and with the medical board for lack of access to care. Today (Thurs 1/8 - normal business day) was the 4th time within the last year that I was unable to make an appointment for my sick 2 year old because no one would pick up the phone, all day. I sent an email and waited on hold 9 different times for a total of 35 minutes, and no one ever picked up or called me back. No indication the office was closed. This is inexcusable when they're in the business of caring for sick infants and children (if you're closed, let us know so we can find other care?). You can see in my photo, the previous time a month ago I was on hold for 15 minutes before they hung up on me. Once or twice, I give them the benefit of the doubt but 4 time in a year! Business is too good that they don't need your business or care to answer phones anymore. We've changed doctors as of 3 hours ago.

After going through the list of pediatricians associated with Methodist Hospital, I decided to go…read morewith Dr. Hu. While he wasn't readily available because my daughter was born on the weekend, he was able to meet us Monday morning for a checkup. Dr. Hu is very knowledgeable and kind. As first time parents, there's always a lot of anxiety whether we are doing things correctly and what not. He is always able to reassure us that we're doing great. His schedule is pretty full so I recommend making appointments months in advance if possible.

This doctor is highly sought after. He's wonderful. However, the wait time to see him is…read morediscouraging. Dr. Hu is passionate and genuinely cares for his patients. Very knowledgeable, personable with children, and easy to talk to.

COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All…read morepatients are expected to wear a mask too. The staff also wear gloves. There are some hand sanitizers available for patients to use. This place is opened with limited capacity. They are also sanitizing in between patients. They are only taking patients by appointment only. No walk ins. They also do not allow pets in their establishment. Parking: Lots of parking here in the back of this establishment. Just an FYI, Dr. Lam's office is located inside a massive medical plaza. Prepandemic, the parking lot would always be full and you would have to constantly circle the lot for a parking spot. The parking spots are decent. Not too big or too small. Staff: I loved coming here as a child. Dr. Lam was my pediatrician for 18 years. Now, I take my neighbor's children to see him because he is the best. He is very kind, patient, dedicated, passionate, loving, friendly, funny, knowledgeable, and compassionate. He has like over 40+ years of experience. He could retire because he is well over 65 years old, but he chose not to because he loves his job. Now that's dedication. Anyways, I would trust him with my future kids life. His receptionist, Angela, has been working there for more than 20+ years. She is kind, friendly, and laidback. I believe she used to be a nurse before working for Dr. Lam as his receptionist. Dr. Lam can speak English, Mandarin, and Cantonese.

I have never had such a terrible experience at a clinic before. I took my 5-year-old for an annual…read morecheck-up, and this was the most impatient pediatrician I have ever encountered. What's even worse, my child needed two vaccine shots, and instead of administering them properly, the doctor held two syringes in one hand and injected both at the same time into the same arm. My child was crying uncontrollably--it was heartbreaking. I'm not sure if this violates medical guidelines, but I don't believe this is how a pediatrician should treat a young patient. I strongly urge others to think twice before coming to this clinic!!!

The texts are super helpful to remind. However, we waited 45 minutes at the pediatric office . That…read moredoesn't look good for the first impression. The doctor is masked on and it doesn't look friendly at the first sight.

The MDs are good quality doctors. However I do have problem with their practices of not writing any…read morerefills when there are last minute scheduling changes. For example if you have an emergency and can't make it to your appointment, and you are running out of meds, they will not even write a short refills so that you can be covered until your next appointment. They would rather you fall off the wagon with all of your medications. Even if the doctor cancels on you because they are out sick, no one in the clinic will write you a refill until the doctor can see you again, even though it is not your fault. So if you need a clinic to be more flexible to your needs then seek care elsewhere.

A friend recommended Dr. Ng to us years ago, but I never took the initiative to schedule an…read moreappointment until my husband insisted we give it a try. Now that we've seen Dr. Ng, I regret not coming here sooner! Dr. Ng is incredibly knowledgeable, patient, and thorough. He takes the time to truly listen and address all our concerns, making us feel confident and well-cared for. The office staff is friendly and efficient, creating a welcoming environment that puts both kids and parents at ease. We couldn't be happier with our experience and are so grateful to have found Dr. Ng. Highly recommend

Dr. Ray is a great pediatrician, he's been the pediatrician for my babies since they were born. So…read morehappy I have him as my children's doctor. He is attentive and very helpful. His office staff is also very kind and professional in person and over the phone, 5 stars! His office does not accept Medi-cal, just an FYI .

We setup primary care with this pediatrician before my child was delivered. She was supposed to…read morecome after she was born and she was late, the nurses also talked about how late she was. On the day of discharge she was late again, again the nurses mentioned how routinely late she is. This was our first time meeting Dr Mylinh Trinh and it was a terrible first impression. The follow ups at the office weren't any better.

Dr. Mylinh Trinh good pediatrician doctor. Very professional and kind. Takes her time to evaluate…read moreeach patient, shes very caring. Office staff, Kenia nurse very polite, professional, and caring. I will truly recommend this place.

I've been with Dr Yuli for almost three years, and she's been the best! Beyond a Pediatrician to…read moreme, and any parent is lucky to have her. Highly recommend her pediatric practice, everyone is family oriented, and comforting consistently love them sm! Recently had a late reaction to posting my baby online so had to update my review , but over the last few years you can't even imagine the amount of questions and things that arose, and still arise yet she's always a phone call away. Nothing can put a price on that, recommend her dearly . Office is super cute , clean, and she has podcast Run Mom Run! Everyone should listen! :) so fun and sweet thank you Yuli MD and everyone at the office !

Dr. Yuli & Maria were wonderful helping my daughter get her ears pieced. They were so patient and…read morekind and professional. The online booking portal was easy and convenient, and the appointment was seamless and efficient. Thank you for being a part of this memorable experience for our little girl!

I cannot rave enough about Dr. Celoni and her wonderful staff. You just don't find pediatricians…read morelike her anymore. Truly an amazing individual, so loving, caring and EXPERIENCED! I am beyond happy that we found her and decided to make that first appointment. Since day 1 she treated my son with the same attention and care that she would her own children. She really takes her time to get to know her patients, their parents and diagnose what the problem is. She tells you exactly what you need to do, and will go out of her way to make sure you understand. Besides Celoni, the office is a children's wonderland! It's full of toys and life, all different kinds, each individual room also has many toys and fun things to entertain the children. The office has so much character, just like Celoni! She knows exactly how to treat children and what environment makes them most comfortable, just skills you acquire through many years of experience.

The Doctor is great , and is very caring I give her 5 stars there. The downfall is the actual…read morefollow through of recommendations, and actually having referral processed. So many things are said, but isn't done. Biggest reason I put 2 stars is the Front end, you have to call multiple times before they pick up, they schedule you for a Saturday appointment & don't tell you they decided to close after all, they get frustrated from poor communication between them & the Dr then let it out on you with extremely rude attitude. I Have been in there multiple times, and it's not busy to the point where you can't quickly pick up a phone or idk actually submit a referral. Again Doctor is great, just needs staff that can bring organization to the practice, and maybe an assistant to come into appointment to take notes so there's more follow through.

Best pediatrician, Been coming here for 7 years and never disappoints. Always fits you in, if you…read moreneed to be seen . I recommend bringing your children here. Almost no waiting time. The nurses are very nice

We drive from the IE to specifically to see Dr. Kim. She's great not only with our kids but with us…read moreas well. She does a great job of keeping us abreast of our children's treatments, diagnosis etc. Kids are never really happy to go to the doctors office but somehow Dr. Kim makes it a better experience. Even though there is constant turnover in the staff they always seem to hire real friendly and courteous staff. On those rare occasions when we need a same day appointment Dr. Kim is accommodating us.

My experience there inside the office is of good quality. The care is always good for me and the…read morekids. My 5 year old is a better person bc of it. He been coming to see this Dr since a newborn.

They take great care of our little guy here…read more Office seems a little disorganized sometimes and we have had to occasionally remind them of our past/future appointment dates, But i think that's only because they are so busy. Still, we rarely have to wait more than 30mins for our appointments and have no complaints about their professional care.