Great experience! would recommend Toyota of Murray to anyone looking for their next vehicle. Paul…read morewas a pleasure to deal with.

I had wonderful experience buying my car back in December. I contacted them the day before saying…read moreI'd be interested in looking at a car they had listed on their website. I drove 2 hours to them after work and they accommodated me close to closing time. No hesitation! And no guarantee I would be buying the car. By the time I drove it, fell in love because it was even better than the photos, and finished the entire purchasing process it was over an hour past closing. Not once did anyone even mention it! Their customer service was outstanding and every single person was friendly. Jerry Maynard was my sales consultant and he did an amazing job but honestly I couldn't complain about anything there. I've not had a single issue since and still love my car. When looking for a new car, I wouldn't go anywhere but here first

I am more than happy with the service I received with Parker Ford in Murray Ky. I can't say enough…read moreof how well they treated my recall. Melissa in service was so proficient. They fixed the car in a day & even took it back in to rotate the tires that I had forgotten to ask them to do. I would highly recommend Parker Ford for servicing your vehicle. Thank you Parker Ford for being a great dealership!

Not your typical dealership. No high pressure, trip you if you try to leave. These guys are so…read morenice, helpful and honest

*BEWARE* Do not do business with these people. They don't…read morestand behind their vehicles they sell. The service department is piss poor. My son bought a 2022 GMC Sierra from them in Sept 2025 and 1 week later the problems started. Tailgate wouldn't open, the speaker in the tailgate wouldn't work and the back window leaked water. Took it to the dealership in my area and they fixed the speaker and tailgate but the back window I brought back to Murray. They kept the truck for a month yes you read that right. Claimed they took the truck to Williams Glass in Murray and also claimed they put a new back window in the truck and it's still leaking. They didn't take this truck anywhere and just kept his truck on the lot on the side in the back. The truck headliner has urethane all over it from there botched job. The truck should have went to professionals at the beginning but Mike Scott insisted we bring it back to him at Dwain Taylor. Which was a BIG mistake. The truck is now getting fixed but not at the incompetent dealership it was bought at. Lesson learned the hard way. The only reason i gave a 1 star is because I had to pick something.

Tried to buy a car that I seen on their lot and filled out paperwork only to find out that even tho…read moremy credit was excellent , no bank would loan as much $ as what they were asking for the car, which was 3 to 5 thousand over blue book, needed a hefty down payment to make the loan work, because they simply had it listed too high, felt discriminated against like they just didn't want to sell me a car or something, terrible service and terrible experience, will not be buying anything from them again.

Wish I could of given them a good review everything was going fine till my husband went to clean…read morethe carpets in our SUV and the color started coming up everywhere. Tried to contact the seller so we could just ask how to fix it and he ghosted us. So if it looks too good to be true it is.

I bought a vehicle from them 2 yrs ago. I was new to the area & desperately needed a vehicle. The…read moresalesman was very polite & knowledgeable. He was not pushy & he helped me to find exactly what I needed. I needed an older vehicle & most car dealers would not sell an older vehicle on credit. I ended up buying the vehicle on a credit card & quickly securing a low interest credit union loan to get the debt off my credit card. Their dealer took the time to help me figure out a plan when other dealers would not spend time with me.

Bought another car from Jerry West Used Cars last week. I've been buying cars from this family…read moresince 1991. As always I got a great product from Great people at a Great price. My son loves his Hyundai Sonota.

A very honest hard-working family man that takes pride in his shop and the work he puts into it …read more He was honest with me from day one and I really appreciate that I would recommend them to anybody

If I could give Jamie Slack's Body Shop six stars, I would. We hit a deer on I-24 while in route…read morefrom Florida to our home in Colorado. Our Rav 4 is 6 months old and damaged enough that we couldn't drive it. Toyota roadside assistance dispatched Jamie to tow us to the nearest dealer. While on our way to the dealer, I called the dealer and they told us no Toyota dealer in the area does body work. Jamie said he could do the job but didn't want us to feel "any pressure to do business with him." After being with him about 15 minutes, I had a lot more confidence in him than any car dealer I've ever dealt with--the guy is impossible not to like. He drove us to a car rental place in Murray, although his shop is in Hardin. He recommended restaurants in the area and offered to take care of the tomato plants I was hauling home. More importantly, he was specific about when he could get the parts and the job done. This was a Friday and I talked several times that day with my insurance company. My insurance company eventually told me they could not get an adjuster there until Monday but that the local adjuster knew Jamie and on that basis authorized him to start work immediately without them having to see the damage. When we went to get stuff out of the car Friday evening, he had already started work. He got the job done when promised and we finished the rest of our drive home this afternoon without a hitch. And I defy anyone to tell me the car was severely damaged 9 days ago. It looks and drives as good as new. We invited Jamie to visit us in Colorado and take him to a ball game. Can't say I've ever been so inclined with any other car dealer/repair shop.