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    7 years ago

    Dr Ly was so kind and patient working with my son who was scared of the dentist. The staff is wonderful!

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    7 years ago

    Always grateful and pleased with the service. Thank you for providing a clean, easy going environment. Totally love you guy's!!!

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    Ask the Community - David T Ly, DDS

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    Rose Dental Group

    Rose Dental Group

    3.6(61 reviews)
    0.8 mi

    The dentist/doctor that does Dentures is really the best. She takes denture work to the highest…read morequality and it is a really hard specialty I am aware. I just got my lower full dentures today and she spent some 1.25 hours on me. and, by the way, the Comfort Dog, "Bisquit" is a joy though she is in training. Greatest fun is to throw her toy. It's been a long road, but I feel we will get there. Of course with first fitting of the REAL lower dentures is tough. Really tough. What patience she has. And consultation is the best to avoid a horrific "loose" or "floating" denture. Good communication. I have an extreme work schedule with demanding military customers, and this office staff and this dentist honors that. They get me in and get me out. I recommend this office for denture work in particular. Diane Bundy

    I spent FOUR months trying to get treatment done here. I have a front tooth break, that needs root…read morecanal. In December when I visited, they confirmed I had insurance but required me to obtain a print out of my benefits. I provided it same day only to wait two months for a denial. When I asked why it was denied they couldn't provide a reason. Then the tooth became infected and my face swelled up. I had to go to the emergency room and was prescribed antibiotics. Last week I got a text from Rose Dental saying the root canal was finally approved. I took a Friday off, the only day Dr. Hoss is available. My blood pressure was too high. The technicians didn't have my arm supported or elevated. They gave me a number to get my blood pressure down to and instructed me to see my primary. I did that and the first reading was under the number they gave me because they elevated and supported my arm. I was prescribed blood pressure medication and informed Rose Dental I had a print out with my blood pressure under the limit they told me. When I spoke to Marie and told her that I completed all this she checked with the doctor and instructed me to come back at 1pm. I did and then they told me the doctor didn't have time to see me. Dr Hoss doesn't have anymore time today because the last patient confirmed. I'm in pain and I finally thought I was going to get treatment but they ran me around and then turned me away. They are saying it's because my blood pressure isn't stabilized but they are afraid I will have a heart attack. But you willing to put me through all this today. Dr. Hoss should come back Monday for all the negligence of the staff.

    Photos
    Rose Dental Group - The day of the dentist left super swollen

    The day of the dentist left super swollen

    Rose Dental Group - As you see a bad burn mark on my lip !!!!

    As you see a bad burn mark on my lip !!!!

    Rose Dental Group - Halloween 2021

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    Halloween 2021

    Western Dental & Orthodontics

    Western Dental & Orthodontics

    2.2(230 reviews)
    0.6 mi

    My first time coming here. I made my appointment with ease with no problem. I came in today…read morethinking it was getting a regular cleaning . Ahh nooope ;) I have another cavity I need to take care of. I also started my journey to a smile that I could be happy with all within 1 day. Thank you to the office manger very sweet kind!! The staff that took care of me while I was there I appreciate ALL YOU!!!

    The first time I came to this dentist, everything was okay overall, but there were definitely some…read morethings that concerned me. The treatment rooms didn't seem very well maintained. Nothing hanging on the walls was straight, there were several gnats flying around, and the cabinets had holes in them. It didn't leave the best first impression. During my first visit, they took X-rays and photos. I had previously been to another dentist, but I couldn't afford the out-of-pocket cost, so I switched to Western Dental because they accepted my insurance. The dentist told me I actually had more cavities than the previous dentist had found. I had been told I needed four fillings, but they said I had even more. I also explained that I'm six months postpartum and that my family has a long history of poor teeth, especially on my grandpa's side. I've struggled with cavities my whole life, even though I brush my teeth almost three times a day. When the dentist asked if I had any sensitivity, I explained that my teeth have always been very sensitive, even after previous fillings, especially to cold. Her response was, "Well, no wonder your teeth are sensitive--you have more cavities." The way it was said made me feel judged. I already know I have dental issues, and despite taking good care of my teeth, genetics have always worked against me. My filling appointment was originally scheduled for 3:00 PM. Earlier that day, the office called asking if I could come in at noon because the doctor wanted to leave early. I explained that the earliest I could come was 2:00 PM because I have a six-month-old baby and already had childcare arranged around my mom's doctor's appointment. They agreed to 2:00. I arrived around 1:40 PM but wasn't brought back until about 2:20 PM. I have a lot of anxiety about dental procedures, especially the numbing injections, so I had been mentally preparing myself all day. Waiting only made my anxiety worse. Around 2:50 PM, they finally came in and numbed me. I was relieved because the part I fear most was finally over. Then they decided they wanted additional photos after I was already numb. After that, everyone seemed to disappear. The dentist began working on another patient, stopped midway to work on someone else, finished that patient's procedure, then returned to the first patient while I continued sitting there numb and waiting. After another 30-45 minutes of being completely ignored, I finally got up, rescheduled my appointment, and left. It felt incredibly disrespectful of my time. I don't understand why they asked me to come in earlier if they weren't ready for me, or why they would numb me before they were actually prepared to start treatment. By the time they would have gotten to me, the numbing likely would have started wearing off. The receptionist even suggested I bring my baby to my appointment next time. I explained that she's six months old, doesn't just sleep through appointments anymore, and she has cystic fibrosis. I don't feel comfortable bringing her into a dental office where she's exposed to germs, especially since she gets sick easily. It also wouldn't be realistic to manage an active infant while undergoing dental work. We were only supposed to do three fillings. The appointment should have been finished by the time I ended up leaving. Instead, I spent nearly two hours sitting there, much of it with a numb mouth, while no one communicated with me. Dental procedures are already mentally exhausting for someone with severe anxiety. Sitting there waiting with no updates made the experience even more stressful. I understand that delays can happen, but communication and respect for a patient's time go a long way. Unfortunately, this experience left me very disappointed.

    Photos
    Western Dental & Orthodontics
    Western Dental & Orthodontics
    Western Dental & Orthodontics

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    David T Ly, DDS - pediatric_dentists - Updated July 2026

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