The people that work here are amazing and friendly. I live in the city and have a house in the…read morecatskills where I keep my car housed all year long. Every August I bring the car into B and D for an inspection and any needed repairs. One year a family of squirrels moved into the car and B and D even took care of the huge smelly mess. I would come here for any service.

They did me a solid recently when I drove over a nail and got a flat tire. I didn't want to deal…read morewith changing to the spare and I needed the tire repaired. It was a Friday afternoon; nobody would be open over the weekend and my schedule was packed beginning Monday. Even though they were in the midst of a ton of work and I didn't have an appointment, B&D made room for my job. They had me out within 90 minutes. Thanks a million, B&D.

When I booked an appointment to have my car's front wheels aligned, I specifically asked if they…read morecould do this for my type of car. They said yes. I showed up at 8am to have it done, and after being kept waiting for half an hour, found out they could not do it. They had not checked beforehand and more or less made fun of the fact that their equipment could not service my car.

repaired my tire valve, no charge, with the best of service…read more Thank you for the great things you do

I have purchased all my vehicles from Bill Rapp of Subaru (formerly Benedict's) and have been happy…read morewith each one. The excellent Service Department managed by Constance Miller is a big reason why I buy my vehicles there. It is nice to have a place to take my car for maintenance and every service need knowing that I will receive superb care. It is nice to be able to work with Connie who makes sure everything that needs attention gets it.

Got my car in as soon as possible to update and fix any bugs that might've been in the system…read more Always pleasant. They check to make sure everything's all right the following day which is conscientious. And one of the greatest things is they always clean the car and wash the car before you pick it up. This is a much appreciated and great service they provide their customers. When a dealership does that you know they care a great deal about you and your business. We have and have had many Subarus and it is our car of choice in our family.

Do not ever go here. I called just to have a few recalls done, and they said they would call back…read morein a couple days for me to drop my car off. They called back two weeks later and said it will be two days of work. They gave me a rental car, which was nice. After FOUR days (not including the weekend), I return and they complain that the gas tank wasn't full. They also wrote a lot of things they said were wrong with my car. Some of it is true, which I'll take care of. Others, no way. They said I have lights out and my steering wheel acts strange, which I haven't seen at all. I had to cancel appointments with other mechanics because of Rapp Subaru's promises they failed to keep. I'm running on a tight schedule, so it matters if I have to cancel other appointments to fix up my car. I will never do business here again.

I had an appointment for an inspection, oil change, alignment check and tire rotation done…read moreyesterday. They did a great job, got in right on time, and washed my car free as well. Waiting room is comfy...coffee, tea and water while you wait. Great customer service.

there always good to me , take good care of customers ... look forward to future experiences with…read morethem. Highly recommend getting work done here. Thanks again!!

Could not ask for better people with true commitment to getting the customer the best all around…read moredeal. Was failed by another local dealed and McCredy came through!! Thank you

Great shop. Clear and transparent about issues and options for repairs. Handled repairs,…read moremaintenance, tires and inspections for my Audi. Competent and nice people.

Super helpful and professional. They diagnosed an issue with my car better than the dealer did…read more Book early because they're always busy.

My car broke down while I was camping with my little kid. We were a long way from home and without…read morecell service. The folks at Wayman's stayed late in order to get me and my daughter back on the road in a safe vehicle. They were so gracious and generous, and even helped me troubleshoot storage and transportation when we thought the problem might take a few weeks to solve. Turns out it was a simple alternator problem and they had me up and running by the end of the day. Thank you Wayman's for helping a city dweller stranded in the country!

They will smile in your face and take your money . I bought a car here and it arrived with mudd…read moreall over the seat . They botched the instalation of my hitch cut out so bad ,it looked like they used scissors to cut through plastic. When I informed Stephen Murphy I was un happy he avoided the issue for a whole year and then kept on avoiding the issue . The owner personally insulted me calling me a cry baby also telling me I wasn't a man . The owner also demanded to know what I did for a living and when I told him it was none of his buisness he also called me rude. I will never buy a subaru ever again due to the way I was treated by these people . With subaru five star service stops at the buck and I would recommend buying any other car. Subaru will treat you like dirt!!!!

After buying two vehicles and taking three cars here for service over the course of over 15years I…read morecan say that they mean what they say when they say they have HEART. Every time I'm there I am reminded of why I continue to take my cars there. Everyone there asks me if I need anything, have I been helped, how can I be helped. They never recommend services that I don't need, and if I have questions they take the time to show me the answers respectfully. Also I really appreciate their new service acknowledgement system. I can agree by text or call if I have questions. Super easy, convenient & technologically impressive.