Bernice "Casey" is the best there is! I was selling my first home and buying my second home and I…read morewas already working with a mortgage lender. However, their rates and closing costs were outrageous and I just knew I wasn't getting the best offer. My realtor referred me to Casey, and boy I wished I had met her sooner! She got me qualified in 2 days! And got me the best interest rate AND lowered my closing costs that I had extra funds left over. Casey walked me through step by step, she was always available to speak if I had any doubts or questions. She truly is the best in the business!

Was referred to Bernice by our realtor. As a first time home buyer, starting the home-buying…read moreprocess was overwhelming and intimidating! With all these stories of how stressful buying a home would be, I was honestly expecting the worst. To my surprise, it was actually a very smooth and straight forward process. Thanks to Bernice, who slowly walked us through the process, explained the things we did not understand, and provided guidance about everything. After our loan was approved, she even managed to get us a lower interest rate. It didn't even disrupt our timeline to close. To anyone searching for a mortgage broker, trust Bernice. She's surely experienced, transparent about everything related to the process, and will try to continuously work to get you the best outcome. Thank you, Bernice!

Thank you to Catalina and her team my loan closed quickly and smoothly…read moreThank you so much!! For everything

Catalina and her team have done an incredible job, helping my husband and me acquiring our first…read morehome. They are an excellent team and they use every resource and toolsto be able to help. They go above and beyond their capacity to obtain results. I definitely recommend for those who are looking to get a home.

if I could give more than five stars, I would in a heartbeat. You would be making a big mistake to…read moreuse anyone other than Brenda for a home loan. Brenda and her team are absolutely amazing. This is the fifth house I've purchased in my life and this was the first time I didn't panic during our loan underwriting. Outside of this experience, closing on time always felt like it was at risk. This time, we had 3 week close and actually closed a few days early. Brenda was extremely proactive, communicative, and responsive. We could not believe the seller went with us despite not come in with the highest offer. We were told through their agent one of the reasons they accepted our offer was because of Brenda's reputation. You can't ask for more than that

This team was super efficient. They walked me though all the details, answered all my new buyer…read morequestions. Everyone was highly responsive as we moved all the paperwork, and closed really fast. (Friends are still commenting how fast I closed on the house). Thank you to everyone at the team that got this done in record time.

Bana was most helpful in setting up a new account. Very personable with impeccable customer service.read more

I've had the good fortune to be assisted several times by Bana Kidane on my banking needs there…read more Once to go over my accounts and to diversify my finances, and two other times when I invested in CDs and later, after the required time period, decided what to do next. Bana is very knowledgeable, an attentive listener, professional, yet personable. Based on her welcoming spirit and her penchant for doing the best for her customers, she is quite popular. That said, although she acknowledges customers who wave through her office window, she never loses track of the business at hand...with her customer at the moment. She has made my experiences, whether complex or simple, both pleasant and enjoyable. I'm sure that with her attention to detail, her commitment to excellence, and her winning demeanor, she will go far in her career and be in a leadership position. A position where she can create an environment that reflects her upbeat, professional, and successful Standard Operating Procedure (SOP). Solari Jenkins

First home buyer here! Jay has been absolutely helpful in our journey in home ownership, not just…read morethe securing mortgage part. He was my go to person for all things financial related to home ownership and he knew i could count on his honest advice. He always delivered the honest feedback regardless whether or not we'll end up with his services or not. He also did fair price and rates comparison with other providers and was always available to answer any questions or take those lengthy calls if needed. But not just that, he also offered the best rates in the town which always helps financially. 10/10 from us. I'd highly recommend working with him and his team!

Great job with our initial loan and refinances. Clear, proactive, professional, and helped educate…read moreus along the way.

Working with Alexandra was an excellent experience from start to finish. She was incredibly…read moreknowledgeable about the entire rental process and truly understood all the details involved. Her expertise made a big difference in ensuring everything was handled correctly and efficiently. What stood out most was how smooth and stress-free she made the whole process feel. She was organized, proactive, and always one step ahead, making sure everything was in place and nothing was overlooked. Communication was clear and timely, which gave me a lot of confidence throughout. I'm very grateful for her support and professionalism, and I would highly recommend her to anyone looking for a reliable and skilled realtor.

We're so happy Alexandra was the one who helped us through the process. The application and move-in…read morecouldn't have gone more smoothly. She was incredibly helpful, maintained great communication with us, and guided us every step of the way. Thank you, Alexandra, for helping us get into our new home! Shoutout to Joseph who was always available for us.

Stephen went above and beyond during mine and my boyfriend's first home purchase. He was super…read morecommunicative and even connected directly with my agent to ensure everything went smoothly. We recently had the opportunity to refinance and without hesitation, Stephen reached out directly to us as soon as he noticed rates were coming down. We did not need to chase him for it nor constantly inquire about it--he just felt like it was the right time and reached out! I'm very grateful for Stephen and his team and will definitely be referring him to our friends and family.

Based on his numerous good reviews, I messaged Stephen early last August about the possibility of…read moregetting a United Wholesale Mortgage (UWM) 15-year fixed home loan at 1.99%. This was a new program announced by press release, which I read about in a Yahoo! Finance article, through a link on Google News. Having worked previously in real estate and finance, I knew what the key points were to our situation, so I included those in the message to Stephen, asking whether he would be able to do the loan. Stephen responded abruptly by saying that he would have to talk with me by phone, to discuss "details." After I called him, he proceeded to try to browbeat me into accepting a different program at a higher interest rate. His approach was to use old-fashioned psychological pressure tactics, along the lines of: "Are you so naïve that you think you could actually get such a loan? That rate is just a teaser that you would never actually get." He was crude, demeaning and even insulting. I informed him, politely, that I had a background in real estate and finance, so I was not naïve about these things, offering him one last chance to do business with us, if he was so inclined. But he insisted that the loan would not be possible for us, so I thanked him and said goodbye. Shortly thereafter, I found a straightforward loan broker who in fact did the loan for us, on exactly the terms I had in mind: 1.99% 15-year fixed, with a reasonable fee. We closed in less than three weeks and none of the things that Stephen said were obstacles turned out to be an issue. I am pleased to report that my wife and I are now enjoying substantially lower monthly payments. BOTTOM LINE: If you want someone with an "old-school" approach to sales--involving psychological games, pressure tactics and absence of transparency (resulting in your not getting the best deal that you could)--Stephen Wong may be a good fit for you. Anyone interested in connecting with the straightforward broker we ultimately used is welcome to send me a private message, as I'm not allowed to include that information in my review.

We are closing on a house this week and had to share our fantastic experience working with Chris!…read moreFrom start to finish, he made the entire process feel easy and seamless. Chris was always responsive, communicative, and proactive about keeping us informed at every step. He answered all of our questions quickly and clearly, which gave us so much peace of mind during what can be a stressful process. Beyond that, he's just a genuinely personable and kind person, just an absolute pleasure to work with. We're so grateful for his expertise and support, and wouldn't hesitate to recommend him to anyone looking for a smooth, efficient home loan experience!

Chris is an extremely detail-oriented and professional. He carefully reviews every document you…read moreprovide to ensure it fully meets the requirements before submitting it to the underwriter. Because of his thoroughness, the underwriting process moves very efficiently, with little to no additional documentation requested. He explains each step of the loan process clearly and patiently, making sure you understand what is needed and why. His communication is transparent and organized, which makes the entire experience much less stressful. Thanks to his careful preparation and proactive approach, my loan was approved very quickly and smoothly. I truly appreciate his professionalism, efficiency, and dedication. I would highly recommend Chris to anyone looking for a knowledgeable and reliable loan officer.

Amazing support from Peter Barnes, Holly, and the entire team. They helped me secure my mortgage…read moreand remortgage very efficiently, always finding the best options tailored to my needs. I truly appreciate their expertise and responsiveness. Definitely my long-term partner for financing!

Peter, Holly, Gabby and the entire Cross Country Mortgage team are incredibly professional and we…read morecan't recommend them highly enough. They guided us through the entire process of securing the best products for two transactions recently, steering us through the roadblocks until we speedily closed. Most important, their approach is to educate and inform - every question was immediately and respectfully addressed - by phone and through email and their portal. Thank you, Peter and team!