great staff I was in pain with sciatica got in within 3 days clean office and amazing staff Dr has…read morethe best bedside manner recently moved from San Clemente Ca needed to find a new Dr I just love how kind and welcoming everyone was I highly recommend Dr Yap

I worked as a nurse practitioner student here with nurse practitioner Robert Yap and this clinic…read moreprovides excellent care, personable and focuses on preventative health, department of transportation exams, mental health care, and so much more! Robert Yap is a very experienced clinician and really cares for his patients and advocates for them. Very easy to make appointments and follow up care! Great place to establish a family doctor. They are also providing covid vaccinations anytime! No appts required!

Back about a month or two ago, Aetna & UW Medicine were having prolonged contract negotiations that…read moreseemingly wouldn't have any settlement in a timely manner. During that time I had to look for medical care elsewhere and discovered Pacific Medical. My initial contact was with a receptionist (name ?) who was the most pleasant receptionist I believe I've ever met. She was so helpful and arranged an appointment for me to meet a new PCP (Primary Care Physician). She transferred all my medical records from UW Medicine making the process painless. Did I mention the receptionist was so very pleasant? After my initial meeting with my new PCP, I was thoroughly impressed with the staff at Pacific Medical. The medical facility is really close by my apartment, so traveling back and forth is not a problem. Lots of parking, with about half dozen Handicap parking stalls directly out from the front door of the clinic. Perhaps the time spent with negotiations between Aetna & UW Medicine was my good luck.

I can't say enough positive things about my visit this past friday. The front office staff was very…read morefriendly. They were prompt to call me back. I saw Dr. McLaughlin. I was extremely nervous, but once we started talking, he was such a kind and caring man, that my nerves just faded. I felt like he listened to me and we worked out the best possible scenario for my needs. One thing I really appreciate about him is that he sat down and talked with me without typing. Every doctor I have been to in the past types their notes as they talk to me and I don't really feel heard. I am very grateful that I found him and I also want to say how appreciative I am of his nurse, Caroline, for reaching out to me personally the week prior to see how I was doing. I can't remember any prior doctor's office staff reaching out to me like that and she spent a considerable amount of time talking to me. I felt so much better after our chat! I definitely believe Dr. McLaughlin when he says Pac Med puts their patients first.

DR.MANN is amazing! So compassionate and filled with knowledge, my first appointment made me want…read moreto stay. I did not feel rush nor unheard. She makes you feel like you are truly important and your health is a long term concern. I have not seen this kind of care since 3019. I am staying with Dr Mann and her team. They all are invested in you. Get in before there is no more appointments.

From the owner: We provide high quality and affordable care to our customers. Services provided include annual…read moreexam, Medicare wellness exam, acute and chronic conditions management, mental health evaluation and treatment, women health, men's health and more

I've been coming to this location for primary care for the past 2 years. I found comfort with Dr…read more Ajmani who is attentive, comforting, and passionate with her patients. She is real sweet with many years of experience under her belt. They accept all major insurance and use MyChart to communicate with patients. Also, any billing concerns or for payment, can be made on there. The team up front to check you in are very professional and friendly. Even when they're busy, they will acknowledge you as you walk through the door. They will kindly offer you a mask if you don't have one. Sanitizer is around for your convenience, along with a water cooler for your thirst. I usually have to get my blood drawn before coming to my appointment. I try to come a few days prior at least. The last time I went, it was difficult as I have deep rolling veins. I normally request for them to draw from my fist. They were out of the type of butterfly component to draw blood from the fist. The phlebotomists there are also friendly. The last gal I did dealt with was not as patient in my opinion, and suggested that I go elsewhere to get my blood drawn or come back another time. I surely did not want to go elsewhere as I should be able to get it done here. Plus, I waited for her to come back from lunch before I had to go to work. I would think there would be more than one person. But, I cannot fault them if they're under staff. Overall, I have a good experience here and feel as my health is being taken care.

Everything you do not want in a doctor: awful staff, long wait times and inattentive Doctor who…read morewill bounce between multiple patients DURING your visit. I will no longer return to this office due to the shoddy service received here. The doctor clearly overwhelms his schedule to the point patients wait 45-60 minutes past their scheduled time. When you do see him, the entire visit lasts less than 10 minutes. On top of that, he offers no advice, personalized care, or any real conversation. He clearly wants people in and out as fast as possible. They will bill you through the roof, though, for the 10 minutes they see you. Office staff is also inexperienced, apathetic, and some of the billing managers are rude.

I've now been with Dr. Kim for well over 8 years. I wrote a very positive review back then. I just…read morewanted to let you know, he's still the very best physician I've ever known. He is absolutely awesome!!!

they very helpful and empathetic. also they actually listen. I am in chronic pain and have to be…read moreseen every 3 months they are always happy to see me. we I arrive for my appointment it's a breeze. I am in fast and out fast to finish my day. thanks UW federal way I will forver be grateful for your service

I receive excellent care here, and the people are all very nice and it never takes long to be seen…read more I always feel like I am in good hands here, they are great!

This guy practices medicine the way it used it to be practiced: personal, focused on you, with no…read moreb.s. in between. He's as good as it gets, and, given that he's been at it for almost 4 decades, I hope he lives a very long life indeed!

I went to see Amandeep Mann at Kent Family Practice in 2022. I was supposed to get my annual…read moreMedicare physical. I was given a physical, but I did NOT receive a Medicare physical - and I only know this only because when I returned in 2023, the Medicare physical I received was entirely different than the one the year before. Before I went in for the physical in 2023, I asked how long it would take and the receptionist said 30 minutes. This is important to me, as I am a teacher and need to let the school know about coverage. While at the appointment, they told me they needed a urine sample. If I'd known I would not have gone to the bathroom before I left for the appointment. When the Nurse Practitioner Mann came into the room (30 minutes later) and asked about the urine sample - when I explained - she gave me a bottle of water. Why didn't her staff do that? They just kept pointing me to the bathroom and telling me to try. Also - when it was time to be weighed, I walked toward the scale - a medical looking scale - and was told, "No not that one" and they brought out a bathroom scale that was dirty and broken on one side. Whaaaaat? That appointment took an hour and 30 minutes. An hour more than what I was told!! After that hour and a half appt, I received the results of the blood work and needed a follow up appt, but - I also needed another appointment for a follow up on cat bite I'd had treated at Urgent Care. I called to make an appointment and to see if the appointments could be combined. The receptionist said she wasn't sure, but would check. I then asked how long she thought it would take if..... and before I could finish my sentence she said "30 minutes". Ugh. I was really upset and told her to let me talk to someone who knew the answers. Amandeep Mann got on the phone and I told her how I had been misinformed about the approximate length of my last appointment, and that her staff didn't seem to know answers. She said, "We are doing our best here!" And I said, "Well it's not good enough!" and she said, "Well then you can go and find another doctor!" I said, "I will!" - and that was then end of them. If a medical office does not have a staff that makes patients feel cared for, and it cannot provide what it's supposed to during an appointment, and it's a little dirty - I don't want to be there. I have a doctor at UW Valley Med now, and I feel very cared for. I do not recommend Kent Family Practice at all!!!

Been going here for a bit amazing staff and doctor ! Not like your usual office where you feel…read morerushed or not heard. I love that I feel comfortable here. I get treated with respect and greeted with a smile everytime I come in. I always leave feeling that my health concerns have been properly addressed.

I called yesterday to schedule an appointment to get a stye removed. The staff was very friendly. I…read moremade it very clear to the staff that we needed to get the stye removed and it had been there for two months. We got a an appointment for the very next day. We went in and paid. The doctor was running about 45 minutes late. Then we were sent to an eye specialist. I was never told in my initial conversations with their staff that we would be getting sent somewhere else. We paid for the doctor to tell us to go somewhere else. When I called their office to ask for a refund they told me that we had to pay because the doctor thought it was in our best interest to go see a specialist. Ridiculous! I would not refer his office to anyone! That is very bad business practice!

For 20+ years now I've been going to doctors all over for help with pain. They all ran their…read morestandard tests and when I didn't fit into those categories by testing positive for any of those conditions, they'd tell me it was all in my head, they told me I was depressed no matter how much I said I wasn't and finally a diagnosis for Fibromyalgia so they could quickly write me off. I finally gave up and lived with it as best I could until this last year when the pain became debilitating. My boyfriend suggested Dr. Sanchez saying that he was a good doctor who will sit and talk to you, which we all know is very rare these days. My appointment lasted over an hour with an examination and a lot of talking. He said that he didn't agree with with my past doctors and sent me in for an MRI. Turns out that had any of the other doctors really stopped and talked to me, put down their checklist of insurance preferred conditions, and treated me like the pain wasn't all in my head, they'd have discovered that I have a serious spine condition which has caused a lengthy list of secondary issues (the issues that the previous doctors couldn't make sense of). So I HIGHLY recommend Dr. Sanchez to anyone who needs a good doctor. Sometimes you have to wait a long time which I know is frustrating, but then I think about how much he really does for you in those appointments and I understand why it's taking a while longer for him to get to me.

Dr. Troncales is a geriatrician who is caring, thorough and knowledgeable. She is my mom's PCP. My…read moremom is hard of hearing and Dr. Troncales has been extremely patient with her. She frequently makes sure that she was able to address my mom's questions and concerns. My mom is a retired physician and although quiet during appointments, she usually tells me a lot after every appt. She has been nothing but satisfied with Dr. Troncales. She appreciates that she does not feel rushed. She is grateful that she has gotten established with a physician who is so passionate about helping the older population.