Nobody answers the phone or puts you on hold until I have to hang up. It's so hard to schedule an…read moreappointment.

Amazing customer service but in the 2 years I have been there all my doctors leave (3) and I get…read morestuck with another that then leaves. The new doctors I get seem fine but it's hard to connect and have stable care when they get switched out so much.

I went to see Amandeep Mann at Kent Family Practice in 2022. I was supposed to get my annual…read moreMedicare physical. I was given a physical, but I did NOT receive a Medicare physical - and I only know this only because when I returned in 2023, the Medicare physical I received was entirely different than the one the year before. Before I went in for the physical in 2023, I asked how long it would take and the receptionist said 30 minutes. This is important to me, as I am a teacher and need to let the school know about coverage. While at the appointment, they told me they needed a urine sample. If I'd known I would not have gone to the bathroom before I left for the appointment. When the Nurse Practitioner Mann came into the room (30 minutes later) and asked about the urine sample - when I explained - she gave me a bottle of water. Why didn't her staff do that? They just kept pointing me to the bathroom and telling me to try. Also - when it was time to be weighed, I walked toward the scale - a medical looking scale - and was told, "No not that one" and they brought out a bathroom scale that was dirty and broken on one side. Whaaaaat? That appointment took an hour and 30 minutes. An hour more than what I was told!! After that hour and a half appt, I received the results of the blood work and needed a follow up appt, but - I also needed another appointment for a follow up on cat bite I'd had treated at Urgent Care. I called to make an appointment and to see if the appointments could be combined. The receptionist said she wasn't sure, but would check. I then asked how long she thought it would take if..... and before I could finish my sentence she said "30 minutes". Ugh. I was really upset and told her to let me talk to someone who knew the answers. Amandeep Mann got on the phone and I told her how I had been misinformed about the approximate length of my last appointment, and that her staff didn't seem to know answers. She said, "We are doing our best here!" And I said, "Well it's not good enough!" and she said, "Well then you can go and find another doctor!" I said, "I will!" - and that was then end of them. If a medical office does not have a staff that makes patients feel cared for, and it cannot provide what it's supposed to during an appointment, and it's a little dirty - I don't want to be there. I have a doctor at UW Valley Med now, and I feel very cared for. I do not recommend Kent Family Practice at all!!!

Been going here for a bit amazing staff and doctor ! Not like your usual office where you feel…read morerushed or not heard. I love that I feel comfortable here. I get treated with respect and greeted with a smile everytime I come in. I always leave feeling that my health concerns have been properly addressed.

I've been coming to this location for primary care for the past 2 years. I found comfort with Dr…read more Ajmani who is attentive, comforting, and passionate with her patients. She is real sweet with many years of experience under her belt. They accept all major insurance and use MyChart to communicate with patients. Also, any billing concerns or for payment, can be made on there. The team up front to check you in are very professional and friendly. Even when they're busy, they will acknowledge you as you walk through the door. They will kindly offer you a mask if you don't have one. Sanitizer is around for your convenience, along with a water cooler for your thirst. I usually have to get my blood drawn before coming to my appointment. I try to come a few days prior at least. The last time I went, it was difficult as I have deep rolling veins. I normally request for them to draw from my fist. They were out of the type of butterfly component to draw blood from the fist. The phlebotomists there are also friendly. The last gal I did dealt with was not as patient in my opinion, and suggested that I go elsewhere to get my blood drawn or come back another time. I surely did not want to go elsewhere as I should be able to get it done here. Plus, I waited for her to come back from lunch before I had to go to work. I would think there would be more than one person. But, I cannot fault them if they're under staff. Overall, I have a good experience here and feel as my health is being taken care.

I have been seeing Dr. Marcia Jordan for several years now. Not being blessed with great health, I…read morehave seen a lot of doctors, but never one more willing to listen, to explain in a manner I can understand and provide much more then appropriate care. Sometimes I don't know what I would do without her. Please don't hesitate to trust Dr. Jordan. You won't be sorry you did.

she was the best doctor in king county! i miss her so much i wish more doctors would care about…read morepatients more than insurance.

The office is rundown and dingy, and doctor Twe always runs late…read more Here's why that gets five stars: She is the most caring, involved physician I've ever met, and she spends whatever amount of time is required to ensure that she covers all your questions and concerns. As a result, she doesn't see 80 patients a day for three minutes a hit. Because she doesn't churn and burn, she probably earns very little money, which means that her office isn't steel and glass and decorated by a fancy designer. And because she's spending as much time with the last patient as she will with you, you'll not see her at your scheduled appointment time. Also, if you're hurting, she'll cram you in, no matter how overbooked she is. Totally worth it. I bring a book, and get quality time with a great doc. Love her! Also: She does follow-up phone calls to ensure that you're feeling better after a visit. That's almost as rare as house calls. Which she'd probably also do if she could possibly figure out a way to make it happen.

Came here following Dr. Lewing from the Renton location. She is absolutely fantastic. She works at…read morethe Renton location, Covington, and Auburn. Nurse Jackie is awesome too; they both make me feel super comfortable and at ease. Easy place to find, kitty corner from Fred Meyer, near Petco. Large waiting area; they have magazines and a TV to watch while you wait. Friendly receptionists. They are very good about keeping in contact with scheduling changes and whatnot. Will definitley continue to come back here as long as Dr. Lewing is here.

Dr. Mohandeesi is great. Very efficient and friendly Goes over all blood test and medications…read more Always on time

Such a pleasant experience today at Kent Multicare. The location is convenient, facility is clean,…read moreand staff is friendly. I was here today to establish care for a PCP, and everything went smoothly. The front desk staff was welcoming, Maria the nurse made me so proud to be a Filipina! So sweet and kicks ass at her job. I felt comfortable and listened to. And Dr. Lu? Great doc. Comprehensive yet concise. Wait time was below average (at least for me), which was also a plus. My appt was at 12 pm. Paperwork took about 10 minutes. Initial check-in with Maria another 10 min. Doc saw me around 12:30 and I was done by 1 pm. I went downstairs to lab, which was where I got a little lost (hence 4/5 stars). Even after following the signs, it took me a bit. Found it eventually though! Waited a bit until I got called in about 1:20 pm. Overall I'm satisfied with my visit today. I'm looking forward to continuing my care here!

Our family has been going to Dr Sharif for years and have found him to be very smart, caring and…read morehelpful. He has helped us in many issues and don't know what we would have done without him. He is now opening up a skin clinic in the Queenanne area of the Seattle

My family and I have been relying on Dr. Sharif for 20 years. and the care has been nothing short…read moreof amazing! Not only is he extremely knowledgeable in his field but he is one of the most caring and compassionate medical professionals i have ever known. He has treated our family for issues that range from Autism to lupas to Auto-immune disorders with amazing success. The staff are just as interested in the wellbeing and care of each patient as Dr. Sharif.

Dr. McGoran is an exceptional physician. He has been an incredible resource for my family through…read moresome very challenging times. He brings a level of experience and empathy to his practice that truly sets him apart. It is rare to find a doctor who listens as intently as Dr. McGoran and dives deep to find the root cause and the most effective treatment.If you are looking for a physician with decades of experience who remains committed to the highest level of care, I cannot recommend him highly enough.

Dr. McGoran is prob. one of these BEST doctors in this area. Professional, caring and great bedside…read moremanner. I was nervous when I first had to pick a doctor-you never know what your going to get-but have had NO regrets with him since 2006! Never have I felt rushed out the door. He always takes the time to listen and you can tell it does not go in one ear and out the other. His staff is also very caring and wonderful. You will not go wrong picking Dr. McGoran as your family doctor.

Paul Wardrop saved my life. Best doctor I've ever had. I've suffered a nervous breakdown,…read morerheumatoid arthritis and cancer all in the last 3 years and today I'm happy, healthy and pain free. Best assistants too. Helpful, friendly and knowledgeable.

These people are idiots and should not be allowed to practice medicine!…read more They don't listen to patients, they just do what the computer tells them to do. They are incapable of independent thought and can't even diagnose the number one ailment on the planet, according to the WHO. Save your money, and maybe your life, go elsewhere.