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    David Rosen

    2.0 (4 reviews)
    Closed 8:00 am - 5:00 pm
    Updated a few days ago

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    3 years ago

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    7 years ago

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    5 years ago

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    8 years ago

    If you're a business owner avoid this place. The accounting department is very aggressive and will freeze your business accounts.

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    Restaurant Depot

    Restaurant Depot

    (22 reviews)

    $$

    Sunnyside, Woodside

    Came today 5/26/24 at 10.36am to bought a case of Tyson Cornish chicken.. after paying, when we…read moreproceed to exit at the receipt checking area, we was stop and bring to another area.. the manager "OSCAR" accuse we took extra chicken from another case to our case( which is totally an unopen case).. we said we didn't took it.. he weight the case, it is 40lb... I said, I don't know how many pound it is.. but I can open and you can count there is 24pcs.. he said, how you know there is 24pcs.. I said the case itself wrote 24 single head and I bought it for many years already...he said miss,in English 24 single head doesn't mean 24pcs.. can anyone explain to me what 24 single head mean... And we said, if you want you can get a new case if you doesn't trust us... and guest what he say.. YOU HAVE TO GET IT YOURSELF...IM NOT HELPING YOU... great customer service... we go and get a new case, end up, it is 40lb... guest what he said, he say who told you we sell by case... I said I went to a lot of restaurant depot, it all sell by case... AND THE PROFESSIONAL MANAGER SAID, OTHER RESTAURANT DEPOT SELL BY CASE BECAUSE THEY ARE IDIOT...Great explanation given... The point is, you can scan the item by case but you are telling me you are not selling it by case... I asked the manager OSCAR, the only explanation given is we are not selling by case... great job..! Now the case is, as you can see at the picture, the chicken is label 1.5lb each.so, 1.5lb multiply by 24 single head equals to 36lb.... You can see my receipt, it is tysn Cornish 36lb.. I don't know it's because of the fluid on the frozen chicken, the box and so on, that's why 40lb.The amount in our case is 24pcs of Cornish chicken... so there's nothing wrong with it...a close look to the packaging, it wrote it contain less than 4% retained water... I believe here is why it is 40lb.. Even your own website, do sell by case and the price is $107... we need an explanation.. We end up making a refund, since they are not letting us bring the whole case back... NO REFUND RECEIPT IS ISSUED...Didn't ask my card or whatever... when I ask the manager for refund receipt, he just said, we did already... bye...YOU BETTER GIVE ME A REFUND, IF I DIDNT, IM GONNA MESS AROUND WITH YOU... I will never be back to this store. I never seen a manager to be so unprofessional... even used the word idiot to describe your own franchise... no customer service at all... no knowledge on the item sell at their own store... I hope, the owner could do something with this... who knows in the future, we bought a case of shrimp that is full of iced, and being accused as stealing extra shrimp from other packing... we will all be the victim easily with this no knowledge manager... restaurant depot should be more professional in training their staff especially when it come to manager... Manager is the most important person to deal with the customer.. with this manager attitude and knowledge, your business will definitely go downhill.. no doubt..

    Employees, disrespectful bad service always make mistake and when you complain to their manager,…read moredon't Same care about their customers always pick the employee side before they know what the problem is.

    Chef Restaurant Supply - Residential kitchen project

    Chef Restaurant Supply

    (35 reviews)

    NoHo

    Was looking for a doughnut cutter. Tried looking for it by calling NY Cake, Sur La Table, and…read moreWillams and Sonoma, but none of them had it in stock. Knew that there were lots of kitchen supply stores in and around LES. So wandered around seeing if stores had the doughnut cutter. Got referred to this place by another store. It was busy and I was able to find the doughnut cutter easily in their well organized shelves. Easy fast transaction with the friendly staff and will definitely be back instead of buying something on Amazon!

    This isn't going to be one of the more comfortable experiences you'll have shopping for kitchen…read moresupplies. The aisles are really narrow and everywhere you look, you'll see merchandise from the floor to the ceiling. In some spots you'll need to suck in that gut to get through,.. this isn't a Williams and Sonoma at all. LOL There also aren't signs pointing out where things are and yes, there may not be prices on anything,.. LOL. Honestly they don't cater to the small time customers like me, but nonetheless their prices will definitely be better than at the previously mentioned merchant. For my visit, I knew what I wanted for my foray into making pizza dough, I needed a container to store my rising dough. I also needed a bunch of squeeze bottles so knew exactly what to ask for. I didn't need much interaction with staff, but I was able to find one staff member who was very helpful pointing me in the right direction for what I needed and finding the cover to the container I was going to buy. I was in and out quickly on a Saturday afternoon so I'd say if you know what you want and are ok with a little less than 5 star service for the price,.. you should be ok.

    David Rosen - suppliesrestaurant - Updated May 2026

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