1. David Rosen

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maspeth ny, NY

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David Rosen

1.8 (5 reviews)
Closed • 8:00 am - 5:00 pm

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7 years ago

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16 hours ago

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4 years ago

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5 years ago

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9 years ago

If you're a business owner avoid this place. The accounting department is very aggressive and will freeze your business accounts.

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Restaurant Depot - Receipt showing the item is able to scan per case but manager Oscar refuse to sell it by case

Restaurant Depot

(22 reviews)

$$

Sunnyside, Woodside

Good things is 1. The price is good for restaurant business…read more 2. The workers inside is very nice and helpful when i want to ask about some information Beware!!!! Double charge ( keep your eyes on when you pay ) I got double charged 2 times already when I call the customer service is not that helpful. They will tell you to tell them what did you buy ( not in the recive) but in your car . Can you imagine when you go there how many stuff that you buy and you just knew when you arrive at the restaurant that you got double charge. They tell me to come back with all stuff that I just bought!!!! ( the lady name lulu say I am busy ) I can't believe how they sold out the problems like this Who will have time to go back again and bring all stuff back to the car. Lousing time , bad experience, bad customer service.

Came today 5/26/24 at 10.36am to bought a case of Tyson Cornish chicken.. after paying, when we…read moreproceed to exit at the receipt checking area, we was stop and bring to another area.. the manager "OSCAR" accuse we took extra chicken from another case to our case( which is totally an unopen case).. we said we didn't took it.. he weight the case, it is 40lb... I said, I don't know how many pound it is.. but I can open and you can count there is 24pcs.. he said, how you know there is 24pcs.. I said the case itself wrote 24 single head and I bought it for many years already...he said miss,in English 24 single head doesn't mean 24pcs.. can anyone explain to me what 24 single head mean... And we said, if you want you can get a new case if you doesn't trust us... and guest what he say.. YOU HAVE TO GET IT YOURSELF...IM NOT HELPING YOU... great customer service... we go and get a new case, end up, it is 40lb... guest what he said, he say who told you we sell by case... I said I went to a lot of restaurant depot, it all sell by case... AND THE PROFESSIONAL MANAGER SAID, OTHER RESTAURANT DEPOT SELL BY CASE BECAUSE THEY ARE IDIOT...Great explanation given... The point is, you can scan the item by case but you are telling me you are not selling it by case... I asked the manager OSCAR, the only explanation given is we are not selling by case... great job..! Now the case is, as you can see at the picture, the chicken is label 1.5lb each.so, 1.5lb multiply by 24 single head equals to 36lb.... You can see my receipt, it is tysn Cornish 36lb.. I don't know it's because of the fluid on the frozen chicken, the box and so on, that's why 40lb.The amount in our case is 24pcs of Cornish chicken... so there's nothing wrong with it...a close look to the packaging, it wrote it contain less than 4% retained water... I believe here is why it is 40lb.. Even your own website, do sell by case and the price is $107... we need an explanation.. We end up making a refund, since they are not letting us bring the whole case back... NO REFUND RECEIPT IS ISSUED...Didn't ask my card or whatever... when I ask the manager for refund receipt, he just said, we did already... bye...YOU BETTER GIVE ME A REFUND, IF I DIDNT, IM GONNA MESS AROUND WITH YOU... I will never be back to this store. I never seen a manager to be so unprofessional... even used the word idiot to describe your own franchise... no customer service at all... no knowledge on the item sell at their own store... I hope, the owner could do something with this... who knows in the future, we bought a case of shrimp that is full of iced, and being accused as stealing extra shrimp from other packing... we will all be the victim easily with this no knowledge manager... restaurant depot should be more professional in training their staff especially when it come to manager... Manager is the most important person to deal with the customer.. with this manager attitude and knowledge, your business will definitely go downhill.. no doubt..

Chef Restaurant Supply - Residential kitchen project

Chef Restaurant Supply

(38 reviews)

NoHo

This is my new fav hidden gem in the area. As a serious home cook, I am always looking for little…read moreniche kitchen items and this place is full of every kitchen item you can think of!! Walking around, I found so many things I wanted that but I never knew I needed until I saw them! The store is chaotically packed to the brim, narrow aisles, no rhyme or rhythm to the organization of items but I think that's part of the charm. The prices were very reasonable. I ended up picking up new kitchen "tweezers", super light, thin, with narrow tips so I can plate delicate or small items for my dishes. Been on my kitchen wish list for a while. Got a big and small size - both stainless steel! The staff will be there for questions but don't expect them to approach you to ask if you need assistance. If you've just moved into a place, looking for a housewarming gift, or just a kitchen fanatic, this place has everything you could need.

I arrived at 5:10 PM for a single item--a balloon whisk. I said hello at the door, but instead of a…read morereply, a somewhat neurotic staffer barked at me: "We close in ten minutes." (The store's published closing time is 5:30 PM, not 5:20 PM.) I went to look at the whisks. Another staffer literally ran over to me and, from about three feet away, stared at me for a while, with a pained, impatient expression. After a while he said "What you want! We close in ten minutes." At this point I asked whether they really close at 5:21 PM. He said yes. I said the published closing time says 5:30 PM. He said "That's when we lock the store. Customers get out 15 minutes before then." I asked for a manager, but none was present. I asked the employee for his name: Benjamin. Apart from the hostile service, the inventory I saw was pretty terrible. The whisks looked more like dollar-store items than serious commercial utensils. Perhaps the rest of the store is better, but I'll never find out.

David Rosen - suppliesrestaurant - Updated November 2026

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