My name is Michelle Adams and I live in New Albany Ohio. I own a marketing agency, PRISM…read moreMarketing. I only include this information, so you know who I am. After a botched repair from basal cell from a dermatologist I went to see Dr. Scott Smith. From the beginning the experience has been unbelievable. He is highly competent, compassionate and truly cares. In my opinion and unusual combination of skills. I have learned that repair of the nose is very complex, and it will never be perfect. Dr. Smith has worked tirelessly with me to improve things to the most optimal outcome. I just finished my seventh surgery today and have had numerous laser procedures. I would travel across the globe to work with the Dr. Smith and the entire team at Smith Facial Plastics.

I've had pretty intense surgeries from both drs. I can highly recommend both of them!read more

I have been to Stephanie at the Skin Center several times. She is absolutely the Best!!!…read moreListens!!! Advises!!! She is gentle and caring and I have been pleased with the results every time with Botox and fillers. Highly recommend!!! Diana S

I was super nervous going in and came out looking and feeling great! Thank you Stephanie!!read more

Went in to see Dr. Drankwalter after years of sinus issues. In 2017, an ENT did my first nasal…read moresurgery to try and open my passageways. In 2020, another procedure was done by a separate ENT in Florida. Having moved to Ohio in 2023 and once again experiencing repeated sinus infections, I reached out to Dr. Drankwalter's office. At the first visit he could tell this was going to be an all hands on deck approach. The first surgeon never addressed my deviated septum. So Dr. Drankwalter sent me to Premier Allergy to confirm and or rule out allergens while simultaneously having me complete a CT scan. The CT scan confirmed a very bad deviated septum. The allergist confirmed an allergy to mold and pet dander. The surgery was set at Central Ohio Surgical Center and off I went. Dr. Drankwalter explained everything up front and let me know that we were finally going to fix what should have been done nine years ago in Florida. My surgery was on Wednesday, March 18, 2026 and by Monday, March 23, 2026 my splints were out. I only had one breathing concern post-op and Dr. Drankwalter stepped up ordering an Xray to rule out anything concerning. His staff had been wonderful at both locations. I couldn't ask for better treatment!

5 stars for the front office staff, they have always been friendly and welcoming however the same…read morecan't be said for Dr. Drankwater, he seems very knowledgeable but lukewarm when it comes to his bedside manner he isn't very personable, thats something I look for in a healthcare provider. I've never felt welcome as a patient by him - I do not plan on returning.

I was referred to this doctor via my functional medicine doctor. If I could give this review Zero…read morestars I would. The website states that they are taking new patients. It states on the website that before you can book an appointment you must: 1. Make an online patient portal account 2. gather all of your bloodwork etc. 3. fill out all of the new patient paperwork and questionnaires. 4. make a list of your supplements /medication I did all of this and left 4 messages over an 8 day period. No return call. The link on the website does not let you actually request an appointment. The office does not have a listed email. Someone finally answers the phone to rudely tell me they are no longer taking new patients. What a total waste of my time. She said I could call back in January of 2025 and see if they can take new patients then. But she certainly can't book me for January. What! I told her they have wasted my time filling out all of this paperwork, gathering my data, and I now have an account on their online patient portal. The front desk person was pretty dismissive. At the very least they need to update their website to not waste any else's time. since I can't send an email, and they don't seem to care - I am leaving my review right here.

I have been a patient of Dr. Kurpita's since before the pandemic. I have had in-office blood…read moredraws, seen the nurse practitioner and have had contact with MA's, billing, scheduling staff over the years - they all have been and continue to be nothing short of amazing. I called to reschedule an already scheduled appointment because I had tested positive for COVID - and just by the sound of my voice, the staff member (Mila) made sure I saw someone right away because of how concerned she was just by how I sounded over the phone! I had a televisit with the nurse practitioner within maybe 20 minutes of that initial call. They are on top of things for sure and I couldn't be more happy with any of the team or care that I get from this practice. This is an integrative medicine practice - so that means they are not a pill pusher, let's just cover symptoms with a Band-Aid type of care. They treat the whole person and, yes, that is with vitamins, supplements and, if/when needed, medical prescriptions. If you just want a pill to mask your ailments, stick with western medicine and trust your insurance company to decide what care is needed. I'm glad to be with a practice that doesn't go for a pill as the first line of treatment. Am I disappointed that they don't accept my insurance carrier any longer, of course - but insurance companies are a pain (and if you've worked for one, like I have) you know that many claims get denied for care that is needed or you have to jump so many hoops in order to "prove" you need certain treatments. I'd rather trust my doctor and her team and gladly self pay to ensure I get the right treatment when and how I need it. You can always use an HSA or just budget for appointments. There are times when I call the office and I go to voicemail, but I've always gotten a return call so it's a small price to pay to know I'll be properly taken care of. We are still in a pandemic and healthcare workers are overwhelmed right now in all settings. A little patience and understanding during these trying times goes a long way. I will also add that a few years ago is when my husband and I switched to this practice and he was having a few issues with leg pains and could barely walk in the evenings after working all day. Our niece, who was going to specialist after specialist, had a lot of the same issues and was already using a walker at 15. After reviewing his bloodwork, Dr. Kurpita was able to hone in on the issue, which ended up being genetic. Now my husband has fully recovered and is very active again and even cycles and mountain bikes again. We shared what we learned and my niece got tested and had the same gene - well, she had a full recovery following the same treatment! No more walker for her!! So nobody will ever be able to tell me that having the right vitamins or supplements doesn't work or is ineffective treatment, especially after seeing the changes in my husband and niece - you have to allow them enough time to work. I highly recommend this practice.

A while back, I had Gemini laser resurfacing done at Universal. I found Dr. Skandamis and his team…read moreto be very friendly, thorough and professional. For years, I have employed acupressure facial exercises to stimulate blood flow and strengthen countenance muscular tissue. The lasers are a more dramatic form of this same technique and the procedure proved beneficial. Highly recommend the office.

I have not made to the doctor. They have requested that I sign the consent to charge the credit…read morecard 60 days after getting a bill. I objected and offered the payment only if there was no dispute over the billing codes to the insurance. Otherwise, I could get into a mess between them, insurance, and my payments. They refused and I left. Please note that we are not discussing an cosmetic procedure, but an insurance-covered medical issue. PS I appreciate your reply. Your receptionist described your policy just like you have. But it is not what you asked me to sign. Your form is stating "60 days after insurance payment".

I purchased a laser treatment package in December 2025 and had to wait until late February for my…read morefirst session without any prior notice. That kind of delay, with zero communication, is completely unacceptable. After the first treatment, there was no follow-up whatsoever. It's clear this business does not prioritize its customers once they've paid. It only gets worse. My second treatment was scheduled for March 26, and again, no one bothered to inform me of any issues. I had to call myself to confirm, only to find out that Tisha had resigned and my appointment couldn't happen. No call, no email, no effort to notify me. Since then, I have made multiple attempts to contact the clinic, and not once has anyone returned my calls. Instead of fixing the problem or honoring the service I already paid for, staff keep trying to upsell me on other services. That is completely inappropriate and unprofessional. I paid in full for laser treatments--not for excuses or sales pitches. This is extremely poor management and unacceptable customer service. If you cannot deliver the services you advertise and take full payment for, you should not be operating this way. Management needs to take accountability immediately. It literally feels like you have to beg them to provide the service you already paid for. Seriously!

I've been trying to get in contact with management since Wednesday, and no one has reached out. As…read morea paying customer, this is extremely frustrating and disappointing. I was already hesitant to put down a deposit due to past questionable business practices, but I decided to move forward because I specifically wanted to see Tish, who is known for her expertise in tattoo removal and laser services. Unfortunately, Tish has since resigned, and no one from the company communicated this. Not only was my appointment canceled because the new provider doesn't even work on the day I was originally scheduled, but I was also reassigned to a completely different provider--one who does not have a strong or reputable track record. I had hoped things would improve under the new ownership with Patrick and Mark, but that hasn't been my experience. The lack of communication, transparency, and customer care is concerning. Do your research and trust your gut before booking here. I would not recommend scheduling with Jiva Medspa. ‼* update as of 4/10/26 I do not appreciate the public reply suggesting communication or resolution efforts, as I have not received any outreach from management since March 25. It is disheartening to see a response that presents an attempt to resolve the situation when, in reality, I have been available via email, text, phone call, and social media, and there has not been a single direct attempt to contact me or rectify the issue. Additionally, I was originally sold a package for the Pico laser; however, the Hollywood Spectra laser was used during my treatment. This is not the service I agreed to or paid for. As a result, not only have I not received the treatment I was promised in terms of the specific technology, but the overall treatment plan and expected timeline have also been altered.

Dr. Grosshandler handled my situation perfectly. Very personable and caring. I highly recommend him…read moreand his staff.

Westerville dermatology is great. I'm surprised to see bad reviews, doctor G is super nice, staff…read moreis kind. Scheduling is tough, you need to be ready to wait to get in, but I find that's the same with any specialist. I've had a few minor surgeries here and all went well, healed great, and I felt safe in their care. If you need a dermatologist, this place is worth the drive from where you are.

I had my first BBL treatment today the staff and the doctor made it fun it did not hurt and I am…read moreanxious to see what the results will be each month that I have it done

She literally just didn't help me & refused to. I asked for a certain treatment that kinda worked,…read morethat she had done before, but she just refused to for some reason & over all did not finish the job. She instead gave me some cream & said "come see me in 6 weeks" for like a year. It did not work. She refused to acknowledge that the useless cream did not work. She was just like "you're cured! You don't need to come back :) :) :)" very smugly & rudely. Her assistant had to constantly be reminded to put gloves on. She loved to be in my ear telling me repeatedly to breathe & ask me if I'm ok. It was so annoying & a weird thing to do, very unprofessional. I'd also like to add that one of the front desk ladies was extremely rude. I was looking at a picture of a certain treatment I was curious about & she said "do you want something ? You can go" like yeah I know I can go I have a question? Her response was snarky & sarcastic, & was very unnecessary.