Dr. Agrawal is a meticulous, detail oriented, compassionate surgeon. His team is very impressive…read moreas well and you can feel their confidence in Dr. Agrawal's leadership and his surgery skills. I had a lengthy cancer surgery to my right jaw area and never developed an infection. I especially appreciated the minimal scarring to my face, in that Dr. Agrawal used plastic surgery when closing my incisions. Follow-up care is efficient and informative as all questions are answered. Dr. Agrawal's staff make themselves available to answer any questions you may have post surgery. Five stars and a big thank you for Dr. A. and his entire team.

I was diagnosed with Covid on February 13th. On February 15th I woke up with extreme pressure in my…read moreleft ear and no hearing. My right ear had slight pressure and muffled hearing My primary doctor referred me to Ohio ENT. I saw Dr Lowery today, March 14th and he was so kind and compassionate and explained everything in detail to me so I understood what he was going to do. He did a myringotomy and it was painful but it also was instant relief. The pressure is just about gone and I have regained most of my hearing. I actually cried in my car on my way home I was so happy I highly recommend Ohio ENT and Dr Lowery!

I was a patient of Michael Martyn, MD, and my experience with his care was extremely disappointing…read moreand concerning. My first visit was in December 2025. When Dr. Martyn entered the room, his appearance and demeanor immediately raised concerns about professionalism. I explained in detail that my ears retain moisture, which causes frequent wax buildup and infections. I also explained that my father and I share this condition and that his ENT successfully prescribed Sulfacetamide Otic capsules, which had also worked for me in the past. I specifically requested this medication. Instead, Dr. Martyn prescribed an antibiotic containing amoxicillin, despite my medical chart clearly stating that I am allergic to penicillin. Because of this error, it took two weeks for a replacement prescription to be sent. I took the antibiotic for 28 days, during which there was no improvement in my infection, and the left side of my face became swollen. When I contacted the office again to request the Sulfacetamide Otic capsules, I was told Dr. Martyn wanted me to come back in for another visit. My second appointment was in early January 2026. During this visit, it became clear that Dr. Martyn had not reviewed my chart thoroughly and was unaware of previous communications I had with his medical assistant, Chelsea Lenegar, despite her confirming she documented my medication request in my file. Dr. Martyn then recommended a compound pharmacy (Crosby) and stated he would send the prescription. My appointment was on a Monday, yet I received no confirmation the following day. I called multiple times throughout the week and could not reach anyone. After leaving several messages, Chelsea eventually informed me that Dr. Martyn was in surgery and had not yet signed off on my prescription, assuring me I would hear back by Friday. I did not. By the following Monday, I still had no update. At this point, my condition had worsened, my face was visibly swollen, and there was no sense of urgency from the office. I was forced to escalate the issue to Jessica Kondy, a supervisor above both Chelsea Lenegar and Dr. Martyn. Only two weeks later, I was informed that Dr. Martyn had finally reviewed my file and stated he would need either a photo of the medication bottle or a prior prescription and that he "probably" could prescribe it. After weeks of waiting, worsening symptoms, and repeated follow-ups, being told he might be able to help was unacceptable. This experience made me feel that my care was consistently deprioritized. As an African American patient, I could not help but feel dismissed and unheard throughout this process. Regardless of intent, the lack of responsiveness, organization, and urgency reflects very poorly on patient care and safety. I would not recommend Dr. Michael Martyn to others, especially those needing attentive, timely, and compassionate care. He is racist towards African American and will not care about your needs

Recently I had a pretty intense surgery on my sinuses and was referred to Dr. Kim for the surgery…read moreitself. I am so pleased with her bedside manner and knowledge of her field of medicine. Angela, her secretary, was also very personable and helpful. If you are looking for a doctor that knows her noses (HA!) go see Dr. Kim! She also rocks some pretty bad ass shoes while in the office too! Thank you, Dr. Kim, for helping to restore my sinuses and smell again!!

Parking is easy. Park in the safe auto lot. Bring ticket with you to validate before you leave…read more Just makes it easier. Take elevator in garage to level 2 there is a pedestrian bridge to Ross. Tip: You can access Rhodes from Ross but its quicker to get off at level one and walk outside. I was going to Rhodes. Check in is easy. Turn right at the info booth and you will see the registration room. They will log you in and then walk you to your next floor or department for your procedure. You kind of feel like you have your own tour guide. Waiting rooms were clean. They had reclining seats in some of them. The secretary at endoscopy was not at her station for five minutes and people who came in after me then got checked in before me Found that irritating. Plus they just left my stickers on her desk... for all to see. pretty sure that is a HIPPA violation. I didnt like my stickers abandoned on an empty desk. The person scheduled in front of me was late so I got a room 45 min early! Yay me. Tip: always get to these appt times promptly or early.... That person is going to be sad they were late. Staff was great. I need filtered IVs due to a heart condition and that was available and checked on by both anesthesia and my surgeon/doctor. Felt my heart safety was very well cared for. Procedure was explained thoroughly. Dr Hooper was personable, and answered any questions I had thoroughly without rushing or making me feel silly for having questions. Procedure went smoothly. Seems cancer free, thats a good thing. Now just waiting on stomach biopsies. If you ever need a thorough, competent and kind doctor to determine if you have ulcers/stomach cancer... I highly recommend Alexander Hooper at OSU.

Before I going to say how deeply angry I'm about this OSU Urology Dept I have to give thanks to…read morethose employees who cared & tried to help my son with his kidney stone. Doctor Creagh Boulger at OUS East treated my son with vigilance when my son came in bleeding dark red blood & in tremendous pain. He restored the Opioids for the pain which is rated worst than childbirth. Included was a Cat Scan to make sure his kidney wasn't totally blocked & treated my son with Autism with dignity. Garin from the Patient Response Team listened to my concerns & it seemed to me that he was going to try hard to get better treatment for my son. It is possible that he had an influence as instead of waiting until May 21 for Mike's treatment they removed it on May 12th. Doctor Matthew Lee was the kind Doctor who stepped up to the plate. The practice of waiting so long to treat something as painful as a stone is unconscionable. Mike suffered so much during this ordeal from his pain, his Autism and because he couldn't work his full time job. I don't understand what caused this whether it was the industry which causes people to often declare bankruptcy in order to obtain health care. We have the most expensive health by far than the rest of the Industrialized world such as Germany for example which provides Universal health care, out lives us & those who have job pay about 1/2 what wee pay here. Every time I myself suffered from kidney stones the Medical team would give the patient 4 to 5 days to pass it and it it wasn't passed in that time they would go in and remove it. Mike will avoid OSU if he is ever to get the stones again. And in most cases such as mine he will eventually have another attacks.

Dr. Blaize O'Brien is one of the best Dr's that I have ever been to and at 77, I have seen plenty…read more I lost my " singing " voice and he has preceded to get it back for me so I can sing at my Granddaughter's Wedding. He is very gentle, forthright, quickly answers any questions you have. I have tried for years to get my "singing " voice back and slowly, he is returning it to me. I highly recommend this doctor. His office staff is very professional and puts you right at ease. Finally, I have hope! Thank you, Dr. O'Brien!

From start to recovery.. all went well. Have residual scarring but not physical symptoms to reduce…read moreuse of my hand.

Ohio State's Eye and Ear Institute offers a variety of health care services at this location,…read moreincluding eye care, hand and upper extremity, urology, plastic surgery, dermatology, and ENT. The institute is part of the larger Ohio State University System - Wexner Medical Centers. I visited for an ENT appointment, specifically for hearing issues. I received great care for tinnitus, had a hearing test, and counseled by a specialist. Dr. Brad DeSilva (Otolaryngology) and Meghan Hiss, AuD, were my care team and had two back to back appointments this day (hearing test first) and both Dr. DeSilva and Megan Hiss were excellent. I highly recommend them. Regarding the facility, I was disappointed that the coffee machine was down and there were no cups for the water. However, there was plenty of parking. I just wish I had brought my own coffee.

I was new to the area when I first came to CAPS, and I instantly felt right at home. Kiersten was…read moreincredibly helpful and so patient while navigating some insurance headaches--I truly appreciated her support. Dr. Wakelin and his staff, especially his nurse Christina, were so welcoming and kind. They answered all of my questions and made what could have been a very nerve-wracking experience feel comfortable and easy every step of the way. I'm so grateful I found this practice, my surgery was the best thing I could have asked for, and I would absolutely recommend them to anyone considering surgery!

I cannot recommend Dr. Sbrocchi and his incredible staff enough! From my very first consultation, I…read morefelt completely heard and supported. Dr. Sbrocchi is a true artist--he took the time to understand the look I wanted and delivered breast augmentation results that far exceeded my expectations. ​His entire team is professional, kind, and made the process from scheduling to post-op care incredibly smooth and stress-free. My results are EXACTLY what I envisioned; my confidence has never been higher! If you are looking for a surgeon who combines technical expertise with a wonderful bedside manner, look no further. I am so happy with my decision to choose this practice!