Mike is a straightforward and professional individual. When I called him to repair my leaky faucet,…read morehe provided me with an up-front quote. He kept me informed of his arrival. It turned out that replacing our bathroom faucet was not an easy task. As a result of his efficiency and expertise, he was able to diagnose the problem and take the necessary steps to resolve it. I received clear communication throughout the process, and he answered any questions I had. P.S. He's not only a kind and humble person, but after a stressful job, his funny side truly shines. He made my husband and me laugh so hard! Thank you, Mike. All the best wishes for your new life/family adventures.

Mike is nice, honest and reliable - a straight shooter. Very easy to talk to. I called him on…read moreWednesday and he was here Thursday to replace a kitchen faucet, fix a leaky toilet, and do three other tasks I could do myself but kept putting off. He asked me to name a price, and he was happy with what I chose. The next day something else went wrong with the same toilet. Different problem, so I offered him more, and he wouldn't take it. Everything's running beautifully. Why did I wait so long to call him?

Nick was great at installing a new garbage disposal when our's went out. He was helpful and quick…read more I would absolutely work with them again.

We had a broken toilet - running all the time and not flushing properly. After two visits and $900,…read morestill was not working. We were able to fix it ourselves eventually. The nice thing is that S&J refunded our money for the two visits since the issue was misdiagnosed. So while the toilet wasn't repaired, they did make it right.

Used SBJ a second time and still highly recommend. Brad gave me a very reasonable price to install…read morea new sump pump and back up. He even suggested a place for me to purchase it on my own. Showed up the next day and had it installed. Honest, easy to deal with, and great communication. Thanks Brad

I asked SBJ Plumbing to install a vanity sink, drain and water connections. Brad did the install,…read moreand charged $1100 which I thought was high but I paid him right before he left. An hour or so after he left, I ran the water in the vanity sink and there was a noticeable leak. He said he would come back a few days later to take a look. He returned and tightened the connections. I again ran the water after he left, and again there was dripping under the drain so I asked him back again. He came back again and did some more tightening and said it should be ok now. I again ran the water after he left and there was still a drip. I then texted him saying that I would like a refund of $350 of the $1100 he charged because the pipes were still leaking and he had already claimed twice that the problem was fixed when it wasn't. He refused and then tried to gaslight me saying actually there was no leaking. So if you want a plumber who doesn't stand by his work, then this is the guy for you (My response to his comments): For the record, here is the text exchange between Brad and Me (and yes I did say "please consider giving me a refund because I don't want to give you bad reviews"--and that is a reasonable response on my part given that I received service that is below what the average person would expect [i.e. 3 visits by the plumber and the sink trap is still dripping]. (From Craig): Brad, The vanity is still leaking and I can't devote any more time to this project, therefore I am requesting a partial refund of the money you charged me. I think a $350 refund would be reasonable. Craig (From Brad): I disagree, the last 2 times I came over there wasn't even a leak. I have gone beyond being reasonable and in reality I should be paid for 2 service calls. (From Craig): Many would ask for a larger if not full refund under these circumstances. Obviously there was a very noticeable leak after the first visit and a much smaller but still noticeable leak after the next 2 visits. Please reconsider because I don't want to give you bad reviews

Stas did a great job replacing my sump pump and garbage disposal. Very happy with his work…read more Max is exceptional at communicating promptly and clearly and the prices are very fair. I will be a repeat customer.

Stas came over to remove an instant hot faucet and installed a reverse osmosis faucet. Booked them…read morein the morning, everything was finished the same day. Amazing service and no nonsense. Will use Max and Stas again for future work.

I had a pretty bad tub backup a couple months back. Gave CJ Plumbing & Heating a call, and they…read morewere out the same day to have a quick inspection. Reviewing the plumbing in my house, they noticed I had a drum trap and recommended that I replace it with a P-trap to help prevent the tub from backing up. Lenny was great, he was informative and explained the pros of replacing the drum trap. As the inspection call was late, Lenny came back the next day to replace the drum trap with a P-trap. He did a great job and verified everything worked before leaving. Running all the water in the bathroom and triple checking his work. High quality work done for a reasonable price! Thanks CJ Plumbing & Heating!

As always, phenomenal work from CJ Plumbing and heating!…read more Lenny fixed the toilet, and the bathroom sink...in under 30 minutes. Highly recommend!

He was very communicative, quick and very reasonably priced. Will definitely use him again!read more

$35,000 DISASTER FROM A SIMPLE CLOGGED TOILET!!!…read more We called "Emergency Plumbing" with a clogged toilet in August 2024. After their plumber visited us, we ended up with THREE ROOMS DESTROYED BY WATER AND SEWAGE, costing $35,000 IN REPAIRS that took SEVERAL MONTHS, and then later getting dropped by our brand new homeowners insurance due to the claim! "Emergency Plumbing" happily took my several hundred dollars in payment for "clearing the clogged toilet". They have offered no recompense for causing our massive loss. But, to their credit, they did say "sorry" a couple times. THE FULL, DISGUSTING, DANGEROUS, SAD STORY: In August 2024 I called about a clogged toilet I couldn't plunge clear. They were able to schedule a plumber for early in the morning. The plumber arrived, and first wanted to see my septic tank. He started to hand dig a bit towards the tank. A minute of digging got nowhere, so he decided to come inside and look at the toilet. He tried an auger to clear the clog, to no avail. So, he asked to see the sewer cleanout. We went to the basement, where things were about to go DANGEROUSLY BAD. We located it above a ceiling tile in the finished basement. He held a up small garbage bag and opened up the cleanout... A FIRE HOSE RIVER OF SEWAGE immediately began to spray out onto him and our finished basement. He panicked and asked for garbage cans / bags to catch the sewage river. My wife brought down some large utility garbage bags. The plumber and I held up and filled about 3-4 large bags of sewage over our heads during the next several minutes before the flow finally stopped and he could cap off the cleanout. He reassured me by saying, "sometimes stuff like this happens". We were both drenched in sewage from head to toe. Some had splashed in my eyes and mouth. He started to hand mop up the large sewage puddle with some paper towels. I told him "don't bother, this all will need a mitigation company". He replied, "all you really need is some soap and water". Ummm no. We dried off, shedded clothes and went back upstairs. The toilet still wouldn't drain, so he said he'd drive back to get the larger auger. He asked if I had any toilets upstairs, and I replied yes. He said "OK, you can use your upstairs toilet and shower, just don't use the clogged one down here". He left and I started to shower. After showering I came back down to the main floor to discover that SHOWER WATER WAS GUSHING OUT OF THE TOILET INTO OUR BATHROOM AND HALLWAY!!! More fun! In the second panic of the day, I tried my best to dam up the NEW RIVER OF WATER now FLOODING my main level hardwood floors. I ran downstairs to see even more water now soaking many ceiling tiles and raining onto the sauna and floor. I called the plumber and the head plumber agreed to come join the fun. He arrived, I explain the scene, and he said "Oh no, he should never have told you to use the fixtures upstairs". Oh no! The first plumber later returned with the larger auger. They managed to clear the clog with it. They did some hand mopping up of the now destroyed first floor powder room, hallway, hall closet, and living room. They asked for a check for several hundred dollars, said sorry for the problems, took my check and left. The next day we opted for a water & sewage mitigation company, rather than the plumber's recommendation of "soap and water". Over the next couple days, my wife and kids truly enjoyed watching the hardwood floors, powder room, drywall, and finished basement get ripped out of the house we had purchased just months before. Then we had four days of loud industrial fans and dehumidifiers to hopefully prevent any mold. Then a few weeks enjoying a half ripped apart house, no working first floor bathroom, rough hardwood cuts, nails, etc. Lots of fun for kids and wives alike. The insurance claim process and reconstruction took place over the next couple months. We had to cancel our Thanksgiving party, as we were still wrapping up the rebuild by then.In the weeks after the plumbing adventure, I texted and called the plumber, hoping to get some recompense for this disaster, maybe cover my insurance deductible, maybe even my money back? We talked on the phone once and I made my case. He didn't offer anything at all. Haven't heard from them since. I would love to avoid going to court and just have them do the right thing, make this right for a family of four whose second half of 2024 was ruined by their work. Does anyone stand by their work anymore? 0 STARS - CANNOT RECOMMEND FOR ANY PLUMBING WORK. Maybe the head plumber is good? But whatever junior plumber they sent to unclog my toilet basically destroyed much of my new house. They were arrived on time and were friendly to talk to, though, tiny bonus points for that. ONE QUARTER OF A STAR

Quick to respond and come out to install battery backup for the sump pump! Very communicative and…read morefair price. Will keep in mind for future projects.

Terrible. Owner sends techs without the proper parts / equipment just so they can go out and bill…read moreT&M and waste time for something they should have in their truck. Go somewhere else.

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!

Purchased water heater from this company about 5 years ago. They told me that the water heater I…read morehad before was too fancy and I should go with Bradford White model. Fast forward to today, water heater stopped heating and needed a new control valve which should be under warranty. They initially quoted me $455 with the part included and then modified it to all labor when I complained. It took technician 1 hour to install. How is $455? Disappointed on the original purchase and by the response for repair. Will not be using them again.

I have been using First Chicago Plumbing for years for both my personal property and my rentals in…read morethe city. I cannot recommend them enough. It's always easy to get an estimate and schedule work. I never have to worry about the quality plus they offer labor warranty. Their prices are very reasonable, they quoted me about $1000 cheaper for the last work done at my house to install a trench drain and I'm super happy with the result. I would give more stars if I could .

Noticed a leak under an old toilet during the chaos of Thanksgiving and knew I was in trouble. I…read morecalled First Chicago Plumbing and that Friday they answered the call and came to my assistance. I appreciate how comfortable they made me feel, explaining the issue and getting to a solution I could trust. Before I knew it, my bathroom had a brand new toilet and I had instant peace of mind. Will for sure be calling them again!

Professionals came to prepare estimate, review possible remediation after flooding and repair…read more Each visit was preceded with a time estimate by phone or text. Estimate included replacing sump pump, water heater based on age and wax ring on toilet in one visit. Follow up service was offered for a fee with a discount on the immediate work. Alternatives were offered and considered. Features were explained. Test procedure for sump pump with alarm was demonstrated. Clayton completed the work the completed the same evening in one trip.

Avery and Julian did a great job during the maintenance visit they were very knowledgeable and…read morethorough and even flushed my water heater while they were here! thank you J Blanton and thank you Avery and Julian