Update: 5/5 A+ is all I can say. From the ma, to the pa, and to the ultrasound tech....everyone was…read moresuper courteous and thorough. Eric, the PA, took his time to educate me about the circulatory system, why veins need to be treated, and the repercussions of not treating them long term. The ultrasound tech was a pleasure to talk to, and the ma was very friendly as well. Speaking to them made me realize how much info was missing from the previous practice I went to. This should be the standard for all medical practices. I live in buckeye and made the drive out here, and it was worth it. Excited to continue my treatments here Initial call over the phone went well so far. The instructions that the scheduler gave me for what to do before the initial consultation was more thorough than the other vascular surgeon's place I went to in peoria. I asked if previous medical records from there need to be faxed over but they said no. Crossing my fingers that everything goes well!

Best Botox experience I've ever had. The PA Nicole and her medical assistant, Abbie; were amazing…read more The injections were so gentle, and Abbie was icing my face prior and immediately after each poke. I felt incredibly pampered and relaxed throughout the many units my face required. Thank you so much, I'll absolutely be returning when I need more Botox.

Everyone at this clinic knows their job very well. The procedure is no big deal. Good doctors…read more The real hero's of this office are the two ladies that check in three surgeons patients for the entire day and can multitask the paperwork I was to have done upon arrival. All in all a well ran hospital.

EXTREMELY RUDE STAFF!! Spoke with Tori who was extremely rude the first thing she asked was who is…read moremy insurance no hello no what's your name nothing. Then spoke with Irma (office manager) who was also no help & all I wanted to do was schedule an appt. I will be taking my business elsewhere. 0 stars

I am in need of a surgery. The first time I came here was at…read more8:10am a couple days ago. I figured I would just walk in and make an appointment since it's literally right across the street from my neighborhood. There was a lady outside who I asked what time they opened and she said 8:00. So I came in and the lady from outside was now behind the counter. I believe her name was Cece. I asked if I could make an appointment for a surgery evaluation, and she said, "oh we don't make appointments in person, you have to call" I feel like she was either having a bad morning and I thought she was kinda rude so I just left. I went and got in my car and contemplated calling for an appointment or just finding a different spot because of the treatment I received. But all of a sudden, there she was standing at my passenger door telling me she could get me an appointment. Her entire attitude had changed and she became much more pleasant. She said the person that normally sets appointments was not there yet but she wanted to get me taken care of anyway. I don't know if the correct person wasn't there or if Cece WAS the correct person, and quite honestly, I didn't and I don't care. The fact that she did a course correction and changed up her entire demeanor to be very nice and friendly was amazing in my opinion and I appreciated it. She took what could have been a bad day and turned it into a great one. So far this has been my interaction here but I have my appointment today (why I checked in, lol) so I will let you know how it goes from here.

After 17 calls staff unable to book colonoscopy. Staff doesn't return calls. MD has stated…read moreseriousness of needed surgery but staff ignores calls to schedule tests. If my condition becomes serious will they bother than to help? It's best to have reliable communication. We will go elsewhere for help, as MD cannot assure us help when needed.

Wow! Dr. Casano and staff are just amazing! Everyone made you feel as though you were the only…read morepatient, and they were there to look out for your needs. The empathy the staff shows before, hopefully during, and after your procedure makes you feel relaxed and confident that your well-being is in good hands. The facility was clean and with ample parking.

The plastic surgeon coordinator / scheduler is extremely rude and condescending! Today, at 3:30, I…read morecalled in asking to speak with a certain person (after leaving a voicemail twice in three days). The coordinator proceeded to tell me I was calling the wrong area and that every time I leave a message she has to forward my call (huffing and puffing). I proceeded to TRY and ask her what number I should be dialing on the IVR - before I could, instead, she just ignored me and transferred my call. I was unsuccessful in reaching my person I needed, so I called her back to let her know that if she tells patients they are directing their calls to the wrong, area she should also provide them with a solution ex: tell them where to dial and that she was extremely rude. She then said, "your agent is ready do you want me to transfer you now?" I said "I'd like you to not be rude and then transfer me nicely!" She then said "oh, sweetie, I hope you have an amazing day!" In a condescending tone, transferred me with no apology, and my agent I needed was not available. "Great staff?" Not the plastic surgeon coordinator!

OK...it's hard to say "woohoo" over something like this. I mean, c'mon. It's not fun. But it is…read moreimportant, and one needs a competent professional to provide proper care. Dr Venkatesh (the elder) is such a person. I have had three different primary care doctors over about 20 years, and all three have recommended Dr Venkatesh as the best specialist for all things gastrointestinal. There are other doctors in his office as well, and I assume they are also competent or he wouldn't have them around. But he's the Big Dog. He's always moving fast, but as long as you have questions for him he stays and answers them. I don't know how much longer he will practice, but as long as he does he's my gastroenterologist.

He is an excellent doctor but he is not a gastroenteritis, he handles colo rectal surgeries. A…read morefamily member was extremely happy with him in that arena. I am searching for gastro docs and he came up here on yelp under that classification. Just wanted to save someone time on making a call to them. I did in hopes he was but alas it is not so.

SEVG has always been courteous, professional, efficient and they have excellent communication as…read morewell. I went in for a procedure and was treated with dignity by the entire staff, including the follow up call the following day.

I never thought I would write this- but I couldn't have had a better experience during a…read morecolonoscopy and endoscopy! Weird but true! I hadn't had an endoscopy before and was very anxious prior to my Monday appointment. I was advised that it was beneficial to have it done at the same time as my colonoscopy screening. At the surgery center, they flowed seamlessly. Organized and timely. Dr. Anita Spiess and her team were outstanding! The front desk lady, my pre RN Jeff, Intra op RN MJ, anesthesiologist, Jody, IV specialist Joanne and post op nurses Cedar and Colleen were all kind and professional. They answered every question with good bedside manners. I'm still waiting to hear from billing, but if I ever need these procedures again (hopefully not for a while!), I wouldn't hesitate to come back. I highly recommend this team!

This was a great experience…read more Colonscopy can be scary, but everyone from nurses to anesthesiologist to the doctor (Dr. Seetharam: highly recommend!) was amazing and well-qualified. I am a doctor myself so I know what good accurate compassionate care is. A+

I just wanted update my review, I added 1 stars as I spoke with Shayna Epstein their Business…read moreOffice Coordinator who was fantastic. She helped inform me of the various bills I could expect and helped me move the charges to cash pay and setup a payment plan. I don't know if my expectations are reasonable but an initial bill of $14k for about an hour of service(there was also lab work) seems outrageous to me but maybe this is just the norm? Also, the bill came down considerably when they negotiated with the insurance company and then moving to cash pay(thanks to Shayna) brought it down more. I guess I expected when I provided my insurance information weeks ahead of time they would have let me know what to expect, that is I would be responsible for 100% of the charges and to share the bill I could expect...

On this first visit to consult with the on duty doctor, I was impressed by how friendly welcoming…read moreand professional the staff was. Waiting time could be improved but the waiting room was very clean with an available bathroom. The office is very easy to find and is on the second floor reachable by both stairs or elevators Dr. Masur was very thorough with his explanations on how the upcoming surgery would proceed. Michael his medical assistant was absolutely delightful and so was Chrissa the scheduler.

Dr. Masur and Dr. Calcote are exceptional surgeons. The support staff is THE WORST!!! I was injured…read morein the office after my first follow up exam. The exam table collapsed and sliced up the inside of both thighs. The assistant was 90 minutes late for my post op exam and made me feel like it was somehow my fault I did not get post op notes. She barely even glanced at my wound. And to top it all off, I got hassled about billing because I mailed a check that included a letter of dissatisfaction. I thought I would keep my comments private to avoid a scene but now, the gloves are off. The doctors are fantastic but their office staff is doing them a major disservice. I am a patient with a long family history at HonorHealth and this was my experience.

Best gI doc in valley Whole office runs like a well oiled…read moremachine which is so helpful Emergency calls answered Super nice caring guy

Dr Michael Mills is an AMAZING gastroenterologist. I highly recommend him. He spends his time with…read moreyou and very clearly explains things in lay terms so you can understand. He is kind and does not come across as arrogant even though he has the commendations to be that kind of doctor. type. He has worked with the world famous doctor of Crohn's Disease, Dr. Singleton. DO go see Dr. Mills. I believe he is the best gastro I have ever seen, honestly. I have had problems for more than 27 years and it's the first time I have felt like we are on the path to find the answers. The office staff are very efficient, also. Kudos to this whole practice!