Mr. Davis Bailey is very professional and courteous. My mother inquired and purchased car…read moreinsurance through this agency and we all had a great customer experience.

I've had the pleasure of working with Rebekah for several years. She has always been incredibly…read moreattentive, patient, and genuinely caring when it comes to helping my family with our insurance needs. I know I can reach out to her with questions or concerns, and she always takes the time to help and make sure we're getting the best coverage at the best price. I highly recommend Rebekah to anyone looking for an insurance agent who is knowledgeable, dependable, and genuinely cares about her clients! Thank you for your ongoing help! :)

State farm insures a driver who plowed into the back of a car at a red light. That car hit another…read morecar that hit my car and caused thousands and thousands of dollars worth of damage. State farm, while accepting liability for the car that plowed into the car behind me, says they are not liable for that car then hitting another car that ended up hitting my car. So they won't cover the damages to my car. No wonder insurance companies are so beloved here in America. Terrible company with policies being created a bunch of swindlers.

Jeff's team is by far the best customer service team I've ever had the privilege to work with. They…read morewalked me through each process and answered my questions thoroughly! I adore his team and wish I would have switched to them years ago! Tricia Britton is very detailed with her customer service and joy to speak to!

had big problems with this company and owner said give him a call. Have tried several times but he…read moreis never in. The problem I had was with his staff not contacting me and owner says call him. I'm 71 years old and have been a business manager my whole life Mr.Cochran you are a sorry owner and have no clue on management.

Avery Insurance gave me the best price for my business insurance and my car insurance. Ricky and…read moreMatthew were both a pleasure to work with!

They were very helpful and informative, I recommend anyone looking for insurance to check them out.read more

As someone who was clueless when it came to life insurance, Aimee was the ideal combination of…read morepatient and informative. She explained everything thoroughly, giving me multiple options with straightforward pros and cons of the various policies. I would recommend her to anyone exploring their life insurance needs!

They are very new at what they do. They do not understand handling difficult clients. Their…read morepreferred method is to send a letter telling client to never contact them again and never gain their business again. Just sad

After being a loyal customer for more than 3 years, I met Melissa (the self-proclaimed manager). I…read moreasked a few questions about my renewal and my options for adding on another car. She kept telling me that she couldn't tell me how much it was going to cost. She could not even give me a rough estimate. This seemed odd because every other time Blair assisted me pleasantly and provided all of the information and quotes when I asked. How can someone make a decision between liability and full coverage if they don't know the difference in price? Melissa was not trying to help me. She was combative, arrogant and unprofessional. She did not work to solve my problems, instead she just flat out kept saying, "we can't do that. - no, we can't do that." Usually managers offer solutions and try to help the customer. Melissa did not. She is not management material. Now, Blair did help me.. she answered my questions and came up with a solution. (Funny how the manager is supposed to be the one to help, not the employee.) One thing though... when I asked if someone from there could call me the next day to provide me with another quote. I was advised that I should call them. If they want my business, how hard is it to schedule my name and number on their planner and reach out the following day? It's as if I need to bow down to them to give them my money because they are too busy with all of the other customers. I guess three years being a loyal customer doesn't mean you are going to have any extras - even if that extra is just a courtesy call with a quote (ultimately leading to more money for the Insurance Doctor.) huh... makes you think. Do they really want my business?

Melissa always goes above and beyond with helping me. She is professional and very down to earth…read more I will recommend my friends and family

I've worked with Terron and his team for awhile now and they are fantastic. If you need life, auto,…read moreand home insurance. I highly recommend calling or visiting this office.

Very poor customer service! Many phone calls and emails left unanswered! Requests to delete and add…read morevehicles never processed. Canceled policy due to the poor customer service received by this agency. Canceled my policy way before the payment due date only to find out a new add vehicle was not processed until 3 months later resulting in an excessive payment change/deduction and was not eligible for the entire refund due to the agent not processing the addition in a timely manner!