Great office experience. Punctual and attentive to patients…read more Highly experienced and skilled eye surgeon.

I took my 80 year old Mother with severe glaucoma to see Dr. LaRoche for a surgical consult. The…read morestaff and his team were very attentive and professional. Dr. LaRoche was patient, took time to examine her and clearly explained options to my mother. His knowledge and caring nature was much appreciated.

I was just at Harlem Vision Center. I ment the whole new staff. Christina is the new Manager. She…read moreand her NEW staff are amazing! They answered all of your questions and then some. They are friendly. They were able to fix a problem I had with glasses that were made at another location. I can't wait to go back and see the finish product which is my new glasses.

I don't care what anyone says about this place, it gets my vote. Yes, it gets crowded and loud and…read moresome of the equipment may be a little outdated, but I've been seen here without judgement in some of the toughest times in life in which I didn't even have private health insurance. When I had difficulty finding a primary care doctor for an annual exam, I still knew I could book an appointment here and at least get my eyes checked and update my prescriptions. It offered me a shred of dignity. The doctors are all knowledgeable and friendly and the front desk staff is lovely and patient. I still returned here today even though I don't live in Harlem and also now have employer-sponsored health insurance. A front desk employee, Solange, patiently explained my benefits and the amount I would be responsible for paying, which was reasonable. She was simply amazing. I know I'll be back next year for my annual exam.

It's very sad that this place is mess now. The office got very busy. extra 15- 45min wait time, and…read moreno bathroom is available at all. Waiting room smells so bad they need to either open the windows a little bit or put something to remove the smells. The assistant didn't write what Dr said. :(

I got "squeezed into" a 9:30am appointment. i arrived 15 minutes early, waited an 1+ hours to be…read moreseen. it begs the question, what even is the point of an appointment? i am actively requesting a new referral to another ophthalmologist, with better luck... still waiting (it's 10:40am, at this point).

Received horrible treatment from the receptionist Janelle who kept telling me her only job is to be…read morea receptionist when clearly I needed assistance about my co pay.. isn't that what they are hired to do? To assist the patient in problem solving? Ridiculous .. Luckily Lourdes was the manager as I had to ask for her myself and I did receive treatment and resolved the issue. The worst past was Janelle still had audacity to talk back to her manager after her manager told her to calm down.. just wow This receptionist can benefit from therapy to process her behavior towards others . I feel so bad for the elders that come here as she probably mistreats them and they unfortunately are limited whether through Spanish spealing or also for lack of advocacy

I have been a clinician for more than 11 years. The most a patient has waited in my clinic is an…read morehour, and when this happens I apologize profusely. When a patient comes into my clinic (regards of distance), time is respected. Today after waiting for 3 hours, I left. This is just bad business. The staff stated that after 1 hour that the doctor is running late, they then said after 2 hours that he is coming soon . But at the 3rd hour (whether or not I took the time off from work ) this is just disrespectful. Here's a hint to the clinician: hire a partner or partners, save the integrity of your business. Another patient said that she was waiting for 4 hours, I can't. Not in 2025....

Couldn't be better. Extremely clean and well organized and well run and Dr. Elahi is a great…read morecommunicator and extremely caring.

Without a doubt I would recommend Fifth Avenue Eye Associates one hundred percent…read more The staff gives you a friendly and professional welcome and they stick to your appointment and schedule time. I have been a patient of Dr. Leona Chen for over 20 yrs and she is wonderful and I would recommend her to anyone who wants one of the best Ophthalmologist in New York City.I'll tell you how wonderful Dr. Chen is she came to my procedure not many doctor would do that for their patience I will never forget this. It's because of her recommendation that I was able to get to see Dr. Andrew Schwartz. Thank-you Dr. Andrew Schwartz, for my sight back I'm able to see out of my left eye again. I had a very difficult cataract and literally was blind in that eye. I was at ease knowing that Dr. Schwartz was going to do the procedure to remove my cataract .Ten days post op and I can see 20/40 out of an eye that had no sight in. He has hands of Gold, a Calming chair- side manner and I my opinion one of the best Surgical Ophthalmologist in the City of New York. It was such a great experience I am going back in December to get the other eye done. Thanks again Gale

I can't remove the review so I am writing an update. In retrospect I feel Doctor Konrad did her…read morebest. She didn't know how frightened I was. I think she was trying to respect my needs. This eye disease is terrible and I was in a bad place when I wrote this review. I wish I had been provided more information, but I believe the Doctor was trying to honor my wishes at the time. We should all have more grace and patience. Thank you.

This doctor is rude, condescending, uncaring and ran 1 hour late. would not trust her to give care…read more Unhygienic office, also.

Dr. Barker is exceptionally helpful, patient and informative.read more

I'm always a bit nervous when I go to a medical appointment, but I was greeted so warmly by the…read morereceptionist - and seen by the dr. within 3 minutes of my arrival - so my anxiety was greatly diminished. Dr. Barker spent a lot of time reviewing my history, listening to my concerns, and advising me about future treatment. It was clear to me that she really cares about her patients. I would definitely recommend her.

Be very careful with billing transparency at this office. We scheduled a routine eye exam and…read moreprovided vision insurance. During the visit, retinal imaging was recommended and we were explicitly told that if it was done that day, it would be covered under the routine vision exam. After the exam was completed, we were informed that the visit was billed as a medical exam, resulting in unexpected out-of-pocket charges due to our medical deductible. Medical insurance was not discussed or verified until after the visit. Only after requesting further information did we receive the billing and diagnosis codes used to justify medical billing. None of the documented diagnoses were discussed with the patient during the exam, nor was it explained that a medical condition was being evaluated or that billing would change as a result. The issue is not the clinical care, but the lack of transparency and misleading communication around insurance coverage and diagnoses. Patients deserve clear, upfront explanations before testing is performed. Based on this experience, we would not return.

Be very clear up front what you will be charged for the appointment. I visited this location before…read morewith different insurance, and this time was surprised to be charged at two different points while there. The first charge made sense - it was for my co-pay which is clearly shown on my insurance card. As I was leaving I was told I needed to pay an additional amount for the "medical portion". The medical portion was apparently seeing the doctor for approximately 5 minutes; it was the shortest amount of time I have spent with an optometrist. This was after going thru a series of four brief tests with an assistant. I called my insurance company and the representative agreed it was not correct. The takeaway was not to go back again. Disappointing because the first time I was there the experience and care were terrific. Seems like they have new practitioners.

this dr. did not make it clear about my new lens for the cattaract procudure…read more I was near-sighted before, Now I need reading glasses. He was not clear about what the results would be. After the procedure he went through a few excuses before telling me what he had done.

The visit to Dr Mark Hornfeld's office was everything a doctor's visit should be. Polite,…read moreprofessional, very short wait, state of the art technology, kind and efficient at the same time. Dr. Hornfeld or his staff explained each procedure and Dr. Hornfeld reviewed all the results with me personally. I will be returning annually for eye exams with Dr. Hornfeld.

it's easy to find an entrance however, inside of the dr's office is hard to find. The door was…read moreclosed there's no sign. Outside of the elevator, no one greeted back after trying to ask questions. Finally found a place. This place needs to renovate to attract more patients. I also waited bloodwork more than 30min and at the front was about to leave... :( luckily, I've made another appointment. If you're coming here for appointment 1st time, try to be there at least 15-20min earlier to find out your office. if you're coming in afternoon; after 3pm, they're running quite late: like I mentioned that bloodwork. Make sure to make next appointment while you're waiting, everyone leave 5pm sharp. waiting room is available on the first floor Inc vending machine. But I highly recommend to bring your it own snack if you can. In the neighborhood, it's hard to find something to grab unless you can go to 95-93rd street.

What is happening with Mt Sinai?!! Been going here the past…read more5 years but the past 7 months it has been horrible! ! The call center has no idea what they are doing and book wrong appt on wrong dates. I come in for a mamo follow uo and the front desk badgers about insurance. After getting changed and ready to see the tech the tech says they scheduled you a month too early. We count from January and not December when your last appt was. Does not even make sense!! This happened to another persok as I was in the waiting room as well. Last week I had to wait over 1.5h to be seen for a pelvic ultrasound and their excuse oh the system had a glitch. You are seeing me wait!! Horrible and sich lack of service!! Oh front desk response to when I said I am changing hospital. Everyone is equally bad as Mt Sinai