this dr. did not make it clear about my new lens for the cattaract procudure…read more I was near-sighted before, Now I need reading glasses. He was not clear about what the results would be. After the procedure he went through a few excuses before telling me what he had done.

The visit to Dr Mark Hornfeld's office was everything a doctor's visit should be. Polite,…read moreprofessional, very short wait, state of the art technology, kind and efficient at the same time. Dr. Hornfeld or his staff explained each procedure and Dr. Hornfeld reviewed all the results with me personally. I will be returning annually for eye exams with Dr. Hornfeld.

Refreshing to see a doctor that is warm and friendly and professional …read more I was accustomed to a crowded waiting room , 30-60 minute wait in waiting room , and then being moved from one room to another with different technicians before eventually seeing the doctor for 5 -10 minutes . My Saturday visit was a pleasure .

Outstandingly thorough, and very professional. Dr. Miller is knowledgeable and friendly. If there…read moreis a service for eyes that she no longer does, she recommends. She has done my eye care for almost 10 years. Her office is a reflextion of herself in being both professional, friendly and helpful. Office is neat and clean and usually many clients/patients. Because exams require eyedrops as well as use of professional equipment, she can maximize her times, and all of us who come to see her as well. Don't forget to bring all prescripton glasses as well as dark glasses (for use after drops!). Highly recommend.

Condescending, Minimizes patient's concerns. I am amazed…read moreat how I was treated after reading the other reviews. This is NOT the person that showed up for me. He did not care about what I was feeling or what I had to say about my eyesight. He didn't care that I told him I was scared, confused and didn't know what to do.

I have been "seeing" Dr. Engel for a number of years now. He is a superb eye doctor and retinal…read moresurgeon. I mostly go for annual checkups but over the years I have had two torn retinas. He fixed them both with precision. He may not be the most personable eye doctor out there but his work is fabulous and he doesn't waste your time.

Expensive Cataract Surgery . The waiting room needs be…read morerefreshed with new furniture . I miss my old Eye Doctor that only worked there for a while !

I've been a patient here for years. Things have changed…read more 1. The receptionist desk is completely inadequate. Expect to be put on hold permanently until you hang up. An a subsequent call, the receptionist said she'd call me right back, and didn't call back at all. When I left my comprehensive appointment, I was given either someone else's prescription, or an incorrect one. 2. I don't know the name of the doctor I saw (neither of the Dr. Nightingales, for the first time). He seemed competent enough, and I had no complaints at all - except that I left the practice with the wrong prescription - a single one for a progressive pair of glasses (which I haven't worn in years), and not for the two pairs I HAVE worn for years which I came to update. Since the receptionist is incompetent and doesn't answer or return phone calls, I don't know if the doctor or the desk was at fault for the wrong prescriptions. When I finally had a call answered, the receptionist sounded confused by the problem, but said she would email the correct prescriptions "in an hour." Shocker: she didn't. A subsequent call, and the receptionist said she'd call me right back. Shocker: she didn't. On my fourth or fifth call, I spoke to someone different, who took charge and finally sent what I THINK are the correct prescriptions. All of this delayed the new glasses by at least 5 days and counting (partly because of the weekend.) I'm now expecting to shift either to the excellent Dr. Hornbeck around the corner, whom I've seen before, or downgrade to simple optician in-house eye-testing for routine glasses/contacts prescriptions.

This is not a review of the doctor, but the office is certainly not helpful, when you are trying to…read moresettle a bill from some other state. My daughter had visited the office to get several eye examinations. The Office sent us a bill for each of the service performed mentions the "same description of the examinations" performed in the invoice. But each time the deductible charged by the insurance was different. So confused, we contacted the insurance and they mentioned that each time a different CPT code was used. I called the doctors office they were not helpful or did not want to provide the details of the service and asked me to check with insurance. Confused, so just landed up paying without knowing why they were using different CPT codes for each of the service and why it was different. I think patients owe an explanation of the services performed in the invoice.

Dr. Joshua is a godsend. He saved me in a bad case of allergies and flare up. The office staff is…read moresoft spoken and courteous. They gave me a appointment on the same day when I really was in a emergency. Dr. Joshua is professional and polite with a smile to greet you. He is a fine young doctor with many years of experience and did a thorough exam without having to dilate my sensitive 72yr old eyes. I have cataracts and had surgery and laser after surgery but, I suffer from dry eyes, pain, allergies and red eye. He came through and prescribe a gentle non steroid anaesthesia eye drops that really restored and relieved my symptoms. I was impressed how time efficient his office at West End Ave is that I wanted to share this wonderful Ophthalmologist MD to all who have vision problems like me. I have Aetna PPO and he accepts many more insurances. You can find more info at: https://www.nydoctorprofile.com/dispatch Just input his last name Beer and first name Joshua and you can see he is a practicing NY doctor with no mal practice his education and his licence. He is fairly new so some items might not be updated. Just make sure your insurance covers your doctor and you will be ok. Also there is a moderate $50 copay out of pocket fee for a prescription for glasses. For this you can go to your local glasses store like Cohen's or Lens Crafters and see a Optometrist that can give you a free eye exam or cheaper. Some insurances give you eye exam 1 per year which is covered and can be filled by Optometrist. If you need advanced corrective diagnosis then you probably better getting the prescription done at the Ophthalmologist MD.

Dr. Steinberg was lovely and thorough. Her front office person, as noted by others, is a nightmare…read more She demanded to keep my credit card on file and since I refused made me pay much more than the fee allowed by my insurance. It took over two months to get the difference refunded and she was surly and obnoxious. This practice is not worth the trouble.

Made an appt. Got an email confirm. A few days before, I needed to cancel, got tied up, and didn't…read moredo so. Also didn't receive an appt reminder, but still, not cancelling is on me. I did, however, hear from them when they charged me $110 for the missed appointment. $110. Nowhere in email or on website does it cite that fee. Wow. Just wow. I now (too late!) have read other 1* reviews which also mention this doctor's billing practices. Guess that's one way to make money in a competitive market! I'll be going elsewhere.

Amazing with children and knowledgeable. The wait is not long and the front staff is very…read moreprofessional.

I've been to all three office. All a nicely decorated and clean. The staff are professional and…read morepolite. I like that Dr. Lustig is friendly, professional and personable. He's also very thorough with double checking information during the eye exam and measuring my eyes, preparing for eye muscle surgery. After my surgery, Dr. Lustig was kind to speak to me days after my surgery while he was at the airport going on vacation, after being informed that I had some concerns and was crying, freaking out about my post surgery symptoms. He assured me that what I was experiencing was normal. He explained that everyone heals differently and at different speeds. I was so grateful and appreciative of his kindness. Dr. Lustig is great!

This doctor make me wait over 3 hours and I didn't get out of there until 4 hours after I came. I…read morefound him amazingly rude. The office is filthy. Paper clips all over. Big ruts in the floor. What a mess. The line he and the nice nurses say "Well in the end he answers every question." So do my other doctors.

Dr Schottenstein is a excellent Ophthalmologist. The wait is extremly long and the charges and…read morecopay are always over paid. There is not suppose to be a copay for well care yearly, with is office you are going to be charged

I have been going to Dr. Plotycia and my children for years. I never had any issues.read more

Can't really say much except for...he did my cataract surgery. All went very well…read more As for his staff....not sure who answered his phone today but ...wow...you talk about unprofessional. When I asked to speak with a certain other front desk person, her response was simply 'she's left for the day...' Nothing further. Not 'is there anything I can help you with?' ...not prefaced with 'I'm sorry but she's left for the day'. Simply, 'she's left for the day'. I was so appalled that I said something like 'um....O...K....' and then she finally started asking me some questions. Yet, even then, as she asked for my DOB, etc., she could not have sounded any more UNenthused. In fact, she almost sounded like she was slurring her words (maybe took too long of a 'lunch hour' if you know what I mean?) Unbelievable.

I love Dr. Wong and have been his patient for over ten years. He knows his stuff, and I appreciate…read morehis no-nonsense style. My eyes have gone through many changes these last few years (and thru Covid) between an old retina tear and cataracts, and get I glasses for different purposes/distances: computer, orchestra music, reading, tv and driving. The below comments do not reflect my experience whatsoever.

i just received an abrasive call at 9:52pm from dr wong's office, who admonished me for "casually…read morebooking an appointment" then subsequently cancelling less than 10 minutes after i had booked on zocdoc, after reading these reviews. he told me the doctor gets charged $30 for these casual cancellations, then abruptly hung up on me. i think that's your own problem for choosing to pay for an online booking service and not my fault for using zocdoc the way it was intended. i also am in healthcare and have formerly worked for an ophthalmologist, for whom i helped set up zocdoc and we would never call patients to harass them for cancelling an appointment they can't make in advance. i'm glad i made the right call.