After I sat for two hours and watched 4 people leave, I Got up to ask what was taking so long…read more Because I had asked more than once They felt that this was harassment? The lazy and rude "office manager" told me that she was the owner of the facility, and that she was the only person I could talk to about the current incident. She then told me that I have a choice to be removed via ambulance if I was that sick or police car under arrest. I had only button upset because the waiting room is finally empty, a couple walked in, they were seen five minutes later. And I was still waiting for two hours. I don't know any person who enjoys having their time disrespected in such a manner. I had to have one star. Honestly it's -20 these people are the opposite of anything you would ever want your medical care professional to be. Also they wouldn't even give me the office manager's name or card and wouldn't let me take my own personal medical information with me. So now they know everything about me, and I know nothing about any of them.

I like Dr Hundt I think she has a very good bedside manner…read more I was recently diagnosed with cancer and of course need her valuable experience but her office nurse and staff needs to improve. They are NOT very diligent about making sure you have needed testing ordered or relaying the results of cancer testing to you. Her staff nurse even yells and reprimands the patient, good luck Dr H time to find a Doctor that hires better staff.

I am new to the area and looking for a new Doctor. I got Dr. Hundt number from research about the…read morearea and looking up ratings on the internet . When I called I explained the above and the women asked for my insurance. I was then asked numerous questions about my health and medications and why I was taking them. I thought wow, this is different and even commented to the person on the phone. She then said she would talk the doctor and call me back. The following say I hadn't heard from them, so I called. After being put on hold, I was then told the doctor will not take me on as a patient. I was so dumbfounded and shocked that I didn't know what to say. Being judged without even meeting the doctor and her making a decision based on a phone call is just appalling. I feel violated as I was asked personal medical questions without being told why!, HIPPA violation if you ask me. I wouldn't send my dog to this MD. More to come

I have been seeing the nurse practitioner in his office, Camille Cabrol and she is wonderful. She…read moretook her time at every office visit and addressed any concern that I might have had. She is very compassionate and listens to you. I would highly recommend her.

We had to leave the practice because we couldn't get ahold of anyone when we need to. It doesn't…read morematter if it is an appointment, nurse or billing. We have excellent insurance and have never had a denial. We received a $200 bill for a Telehealth follow up after hospital stay. I have called billing, in Tennessee 7 times. I left a message once and asked them to check the diagnosis code the Doctor used. The additional 6 times I held for 18-22 minutes and just when you think you are going to be transferred to a person, clink, the end. Of course, we tried to get into dr before hospital visit, visited an unrelated walk in twice, over two days for treatment and then the hospital stay. The office was called over three days, with no response until the 2nd voicemail the 3rd day. Dr Luis Casonava is a caring, knowledgeable doctor, who takes the time to listen to his patients. His nurse is great. His office staff while in the office are all pleasant. The problem seems to be not enough office staff to answer phones, check in patients, make appointments and check patients out. I was told this by office staff. The problem seems to be a billing department in Tennessee, where you can't get ahold of anyone. Bayfront Health Medical Group owns the practice now.

The absolute worst general practitioner I've ever been to. Once they didn't cancel and I showed up…read moreat 8:30 and they weren't there. I was throwing up for years and the nurse kept playing doctor instead of referring me to a GI doctor. I had to go to a different doctor to get a referral to the Mayo Clinic, for which my symptoms were serious enough for a 3 week admission. Now they abruptly cut off refilling one of my prescriptions with no warning and didn't call it in temporarily despite the fact that I had made an appointment. I will be finding a new GP.

Nice staff, clean office, had a great experience would recommend to anyone looking for a primary…read morecare doctor or as a walk in for a sick visit.

Friendly, professional, highly trained and skilled physician. Took my Mom on as a new patient when…read morewe were desperate to switched from a previous physician. The office staff is wonderful, kind and wants to assist you with your medical needs. They worked my Mom in as a new patient in two days from my call to request an appointment for A-fib. I have only praise for this physician and his staff!!