I have been waiting to be call n the lobby for over 1 hour. Inefficient staff. They should change…read morethe way they are giving the appointments , then the patients won't have to wait so long. Time is valuable!

STAY A WAY!!! If I could give them a negative I would. They charge you twice and refuse service if…read moreyou don't pay right then. We turned them in to The Department of Agriculture and Consumer Services for forcing us to pay a bill that was over 7 years old and was paid, but my husband didnt know that when they were refusing to see him. They do not care about anyone, just the money. Very bad people.

Brandy is an excellent radiologic technologist. I've been getting mammograms for years and Brandy…read morewas special. She got me in...did the procedure...and got me out! Kudos to Brandy!

Love my dr and pa!! Dr Ruano and staff are about as good as it gets in Port Charlotte!!read more

Highly recommend....the ladies at the front desk were not sure whether or not they would/could…read moreaccept my health insurance (from Wisconsin)....THEY made the necessary phone calls to find out that yes they did accept my policy:) Even with the insurance questions I was treated by PA Ruland (who was also very pleasant and professional) and out of there...with a prescription...within 90 minutes. Again I highly recommend and will definitely go there again..if necessary.

Been a patient here for several years. I had a scheduled appointment with a specific PA, I made it…read more2 months ago. I showed up on time. Sat in the lobby for almost an hour past my appointment time while they helped at least a half dozen people who had walked in after me. At about 10:15 AM, I got an email telling me my appointment was cancelled and that I'd need to reschedule, WHILE I SAT IN THE WAITING ROOM. I am going to skip the details, other than to say I never saw my PA, she was AWOL from the practice, one person telling me she was scheduled off, the other telling me she didn't work there and never had. Dr. was not available - out of the office until October. Office manager was not available - hadn't come to work yet, at 10AM. If there was a way to give negative stars, I'd be doing that right now. Already found a new practice to see, they're finding time to fit me in Monday.

Best doc in town. She will get you on the right path. Weather you want to or not....lolread more

I really really like this doctor. She is so down to earth, friendly and easy to talk too. I have…read morebeen going to her for my Graves' disease and she has really helped me in a small amount of time feel and look so much better. She pushes you to actually keep up with your treatment and doesn't just forget about her patients. I would highly recommend her. Best dr I have gone too yet for any issue

Terrible. Worst treatment i have ever received as a patient. Stay away is my recommendation. If you…read moresuffer from migraines do yourself a favor and look for an office that treats their patients with care and dignity. This doctor should fire her staff or at the very least find out why they are so unprofessional and abusive. They will drive all her patients away.

I saw Dr Mellor for a Telehealth visit for several severe neurological symptoms while I was…read morebatlling a long bout of covid. She didn't look at the screen or make eye contact, and said almost nothing. She appeared to be busy doing data entry or some other work while I spoke. She offered no diagnosis, no advice, and showed as much empathy as a rock. When I got her session notes the following week, there was ONE WORD she had left. "Headaches". That's it! No diagnosis, no treatment offered, nothing It is amazing to me that she even has a license to practice medicine! Absolutely the worst Dr I have ever seen.

The absolute worst general practitioner I've ever been to. Once they didn't cancel and I showed up…read moreat 8:30 and they weren't there. I was throwing up for years and the nurse kept playing doctor instead of referring me to a GI doctor. I had to go to a different doctor to get a referral to the Mayo Clinic, for which my symptoms were serious enough for a 3 week admission. Now they abruptly cut off refilling one of my prescriptions with no warning and didn't call it in temporarily despite the fact that I had made an appointment. I will be finding a new GP.

Nice staff, clean office, had a great experience would recommend to anyone looking for a primary…read morecare doctor or as a walk in for a sick visit.

I recently visited Dr. Fernandez's office and was appalled by the behavior of the office manager…read more She was incredibly nasty and disrespectful to the patients with a shocking lack of professionalism. Her rude demeanor and condescending attitude created an unwelcoming and hostile environment. It's disappointing that such a negative individual is in a position that requires kindness and empathy. I hope Dr. Fernandez addresses this issue promptly to ensure a better experience for everyone. Anna Fernandez find a different profession. Preferably in food service. I hear McDonalds is hiring.

I knew to the area and have been here for three years. I contacted Dr. Fernandez's office to have a…read moreprimary care in the area that was close by. I'm very happy with him and his office. He's very nice and knowledgeable and will continue the services.