Got a referral to this place and spent weeks just trying to get someone on the phone. The answering service is broken and either rings infinitely or goes to an answering service which is received by unprofessional individuals who never give a call back. When I finally got a human being on the line, which took 15 consecutive calls out of frustrastion that no other reasonable method was working, the woman on the phone never asked my name, wouldn't check to see if a referral ever existed, was exceptionally patronizing, unprofessional, pretended, like a bratty child, that any form of displeasure with her performance was "yelling" at her, which is offensive and a lie, and ultimately hung up the phone, because I expected her to actually do something, as her profession, were she actually a professional, would require, and in literally all other instances does. She told me I needed to drive there(40 minutes away) to pick up new patient paperwork, without actually establishing me as a new patient, and that I MAY require a referral (again, I would never have wasted this much of my life on this garbage if I hadn't thought it was my only choice because this is where I was referred to). She wouldn't take my name. She wouldn't check if a referral existed. She wouldn't give me an idea about an estimated time frame to get an appointment, should I be able to schedule one. She absolutely did nothing her job requires. I can't fathom what anybody is paying her for. I've never been so disgusted with a doctor's office staff in my life. I have stage 4 cancer and was referred to this place for anxiety. This certainly didn't help. What a waste of time. read more
