I am giving this facility a three only because the staff is professional for the most part…read more Exceptional psychiatrist and therapists nursing staff excellent. Admissions staff were horrendous. Completely untrained, . I am a retired LCSw. They need to be trained. They place people in this facility based on insurance. I spent over 36 hours here but luckily I was discharged . it needs a complete overhaul and ur needs a overhaul as does admissions. I did report this to the head of the hospital. Groups good but need more individual therapy and honest communication among therapist and patients. It was at times like a prison. Not therapeutic but the staffs hands were tied. I thank the staff as they are extremely hard working. The head of this large facility needs to be informed as it was just taken over. Get rid of the old staff in ur and admissions.UHS should know better. Use Summit oaks as a learning hospital . Thanks, Dr. Meadors and staff you are awesome . Admissions, shame on some of you. Ur. Stop taking advantage of patients and get a secretary that is professional. Vikki Pollock, Retired LCSw

Everything was perfect. The staff was super attentive, the food was delicious, and the island…read moreitself is perfection.

If you need to reschedule or cancel, MAKE SURE YOU TALK TO AN ACTUAL PERSON! DO NOT JUST LEAVE A…read moreVOICEMAIL! Why? Because if they don't get to your voicemail in time, they WILL charge you $50 for a missed appointment, EVEN if you left a voicemail prior to the appointment time/date. The doctor is great, but there are way too many doctors at this clinic and too few staff (and phone lines). Because of that, it is VERY difficult to call and get ahold of a live person.