Everything was perfect. The staff was super attentive, the food was delicious, and the island…read moreitself is perfection.

I wouldn't recommend this place to a loved one suffering any mental health problems. This place may…read morehelp those with addiction or ones that may cause harm to others or themselves but for those suffering with mental health problems such as depression, anxiety or insomnia this place is a nightmare. This place is worse than jail. They take everything away and lock it up including all your clothes. They have the cold AC blasting on you all day and make you sit in a room all day with nothing but short sleeved scrubs and don't provide any kind of jacket or let you have a blanket to keep warm. I couldn't keep my jacket I had on because it had pockets and they wouldn't provide any reason I couldn't have my bra or my socks when other people could. Make sure you have shoes because they do not provide them and there were several people that had to walk around barefoot. During the admin process after a 4 hour drive from the hospital they would not let me use the bathroom and made me pee myself. I was scared the whole time I was here to ask for anything because all of the staff will yell at you and get angry for everything including simply having to go to the bathroom. They have to check on you every 15 mins so you will have the nurse shine a flashlight in your eye to wake you up every 15 mins making it impossible to sleep here. I was here a week and talked to a doctor/therapist maybe once for mostly paperwork and the group therapy you go to with the other patients everyday is always run by the one patient that talks to much and doesn't let anyone else say anything. If the therapist actually let the other patients talk it would have maybe helped me and a lot of other people that are too shy or scared to say anything. I was fed 3 times a day though with ok food so that was the only good part I got from this place.

If you need to reschedule or cancel, MAKE SURE YOU TALK TO AN ACTUAL PERSON! DO NOT JUST LEAVE A…read moreVOICEMAIL! Why? Because if they don't get to your voicemail in time, they WILL charge you $50 for a missed appointment, EVEN if you left a voicemail prior to the appointment time/date. The doctor is great, but there are way too many doctors at this clinic and too few staff (and phone lines). Because of that, it is VERY difficult to call and get ahold of a live person.