Sudden unprofessional behavior and poor communication from provider Christian Luafau…read more I've seen provider Christian Luafau at Precision Rheumatology twice before without any problems, which is why my most recent visit shocked me. This time, the interaction was extremely unprofessional. I was never informed that my lab orders were sent electronically. Previously, I was given paper forms and told I could take them to any Quest. No one called, emailed, or communicated that the process had changed. When I tried to explain this, Christian Luafau repeatedly cut me off and labeled me "hostile," even though I was just trying to understand what happened. Instead of helping resolve the miscommunication, he abruptly switched me to another provider with a much longer wait time and said, "Now you'll have to wait longer." I left the appointment with no refill plan, no guidance, and the feeling that I was being punished rather than supported as a patient. Patients with chronic conditions deserve respect, patience, and clear communication. The way this situation was handled caused unnecessary stress and left me without timely care. I hope the clinic reviews how this encounter was handled to prevent this from happening to others.

It was my first time seeing Christian and he was great!! I asked a lot of questions. Had me do…read moreblood for a ton of tests.. Looking to see if I my diagnosis of Fibromyalgia is all that's going on. He's also checking to see if there is anything else I may have. I've seen a lot of rheumatologists and he is the very first one who has listened to me and taken action!!

On Friday night, January 30, 2026, during an incredibly stressful situation involving my father's…read moreskilled nursing facility, the ER team at UCLA Medical Center in Orange stepped up in a way I will never forget. It was a busy Friday night, yet the staff treated my father with urgency, dignity, and genuine compassion. What could have been a chaotic and impersonal experience instead felt human and attentive. After we arrived, the ER team worked tirelessly -- not just medically, but administratively -- coordinating with insurance, social workers, and case management. When my father became stuck in the ER due to complications with his prior facility refusing readmission, the UCLA team did not give up on him. They continued advocating, communicating, and ultimately helped secure placement in a better facility after nearly a week in limbo. That level of follow-through meant everything to our family. I especially want to recognize Nurse Claire in the ER. Her kindness and humanity were extraordinary. She gave my father blankets, made sure he was comfortable, and even offered me blankets, food, and water during a long and emotional night. She cleaned my father up with such care and dignity. After 10 hours of uncertainty, she brought calm, reassurance, and genuine bedside compassion that I will never forget. I also want to thank Dr. Carson Dangberg for advocating for my father during a very unfortunate situation. His professionalism and willingness to step in made a real difference. In one of the hardest moments for our family, this ER team reminded us that healthcare can still be compassionate and patient-centered. We are deeply grateful.

High-Risk Pregnancy Care Felt Unsafe, Rushed, and Poorly Managed:…read more I am writing this review because my family's experience with UCI Labor & Delivery was extremely disappointing and scary, especially because my sister was considered a high-risk pregnancy due to her age, diabetes, and other medical concerns. My sister was originally supposed to be induced at 5:00 AM on Sunday, 4/26, but there were no beds available. Later that day, around 6:00 PM, the hospital called and told her to come in around 9:00 PM. When she arrived Sunday night around 9:00 PM, she was brought in, but instead of starting the induction process and properly monitoring her as a high-risk patient, she was discharged around 1:00 AM because they needed the beds. This was extremely upsetting and concerning. A high-risk pregnant patient should not be sent home in the middle of the night because of bed availability. By around 8:00 AM the next morning, she started bleeding and had to rush back to the hospital. A nurse apologized and said they were sorry, which only made the situation feel even more concerning because it seemed like they knew the situation should not have been handled that way. Once she was back at the hospital, the experience continued to feel chaotic and poorly managed. The hospital appeared to be short-staffed, and communication was not reassuring. Her epidural was delayed because the doctor kept getting pulled away. She was in significant pain, and for a high-risk patient, the delay in pain management felt unacceptable. By Monday, 4/27 at 12:49 PM, she was around 4-5 cm dilated and waiting for medication to help her dilate more. Around 3:51 PM, contractions were getting stronger, and she was waiting for the epidural. Then around 6:25 PM, we were told she needed an emergency C-section. This was terrifying for our family, especially after everything that had already happened: the delayed induction, being sent home due to lack of beds, having to rush back because of bleeding, short staffing, delayed epidural, and poor communication. Thankfully, the baby was born Monday evening and is okay, and we are extremely grateful for that. However, the process leading up to the delivery was stressful, scary, and poorly handled. I understand hospitals get busy, but bed shortages should never come before the safety of a high-risk pregnant patient. My sister should not have been discharged at 1:00 AM, only to have to rush back by 8:00 AM bleeding. This experience left our family feeling like patient safety, communication, and high-risk pregnancy care were not prioritized the way they should have been.

Went here cause the ratings were good and it was close by. I can see why the reviews are great!…read moreGregory is very nice and amicable! Treatments are consistent and work well! He definitely has the knowledge to do treatment too and won't just keep trying to milk you for more money. After a few weeks he let me go and I felt great. No more pain! Would recommend

Dr. Yun seriously saved my vacation! I've had back problems since my 20s, and he's the only one…read morewho's been able to fix them -- plus he teaches you how to keep your back healthy. I recently hurt my back again and the pain went down my leg. I was so worried I'd have to cancel my overseas trip, but after just one session with Dr. Yun, the pain was gone! I even squeezed in one more visit before my flight, and he gave me tips on how to take care of my back while traveling. Highly recommend him to anyone dealing with back pain -- he really knows what he's doing!

the staff and Dr. Dao are the best! they are so attentive and always listen to each & every concern…read moreI have. my kids used to be scared when it came to doctor visits, but since I started bringing them here that has definitely changed :) thank you everyone!

I truly appreciate the care that is given to my daughter. Dr. Dao is very thorough. She shows…read morecompassion and makes sure everything is up to date such as vaccines. She explains what she is doing as she assesses and if there are any concerns, education is provided. Thank you Dr. Dao!

This is my main office that whenever I need to see a doctor. The appointment as I was on time and…read morethe location is easiest for parking and the office is clean.

My husband and I have been going here for years with Dr. Clark who was amazing. Now that we've been…read moreseeing Dr. Nguyen I have found the entire system and staff to be very unaccommodating to say the least. Everything is extremely slow and requires an appointment for a simple response on test results etc. but it's fine we followed the process. Now that I am disabled and unable to walk, I found it to be beyond upsetting that they would not provide me with a virtual appointment to discuss my test results where I was physically in office to provide the sample the previous day. The results were emailed to me by the lab the previous night, and the medical assistant told me that I wouldn't need to come in again just to hear my results from the doctor. She made a mistake and scheduled an in-office visit instead, and when I didn't receive a phone call, I called in. They said that I would need to schedule another appointment for another day to hear from a doctor. They wasted my time when I should've just gone to urgent care. I expressed my hardships and pain I was experiencing, but there was no sense of empathy or flexibility. They already know about my recent knee surgery, yet they were unwilling to accommodate. I find that to be extremely sad that we would call this healthcare.

Exceptional service. Dr Lee listens to your needs and with actions. Cost effective pricing.read more

I have been coming here for 3 weeks and each time I'm so amazed by the service and care that is…read moreprovided. Dr. Lee is dedicated to making his patients feel better. I am so grateful to have found this place because of how kind, respectful and helpful they are. Dr. Lees assistant Casey is also such a pleasure each time we visit. It is safe to say going to see Dr. Lee is our favorite day of the week. Thank you so much!

I love Dr Llorente! She sits down and listens and makes you feel like she truly cares. She thinks…read moreoutside of the box and doesn't just prescribe a prescription but gives you wholistic suggestions. Highly recommend her!

Dr Llorente is the real deal. She gets to the root of the problem. She genuinely cares and spends…read moretime with her patients.

To whom it may concern:…read more We arrived at the Doctors office 2min. before our appointment with all our paperwork filled out. After presenting 6 pages of paperwork we asked for a copy. The receptionist responded as if we had NO right to the information on the papers. For some strange reason she was under the impression that sharing the information with the patient would breach some confidentiality or at least that was her attitude. Later after we had left the office I was informed Papa's Care Giver had paid 20 cents a page for the documents we had provided the Office. We sat down and waited. 1 and 1/2 hours we waited. Then we were asked to go to the exam room. Again we waited, another 1/2 hour. 15min of this time the doctor sat with a Sales Lady who had brought salad for the Doctor's lunch. I do not know if the Sales Lady had an appointment, but I do know she did not wait. Food appears to be a priority with the Doctor. On the wall of the waiting room is a sign asking clients to be patient as the Doctor will provide the same attention to each client in turn. The Doctor finally entered the exam room, not reading any of the 6 pages we had submitted, she began asking questions of her brand new Spanish only speaking client. The Doctor does not speak Spanish. Her Nurse was called to translate. She asked where the pain was. I pointed out to her that her client was 87 years old and has many pains from his stroke some 3 years earlier, he has many doctors who treat his many pains, and she may want to explain the kind of Doctor she is so her client might have a better idea how to answer her question. (Quite frankly I was not sure what kind of pain a Rheumatologist would be looking for either. Apparently she wants to treat his joint pain.) After asking many of the questions provided in the paperwork she had not looked at, she asks her client to get into a gown. Once gowned and on the exam table the Doctor proceeds to bend and twist her clients joints with little consideration for him wincing in pain each time she pushes him beyond his limits. The Doctor decides he needs injections in his shoulder and ankle. After the injection the Doctor says he can get dressed and the Doctor leaves the room. A short while after leaving and while I'm helping my Father-in-law with his clothes I notice a lot of blood on his foot and the floor. A pool of about 3" x 6" has accumulated on the floor. I called for the Doctor and she starts to clean it and them calls for the Nurse to clean the rest. I wanted to tell the Doctor how incompetent I found her, but she left the room while I was distracted by a phone call from my wife. The Nurse had remained and so I told her of my disappointment in waiting and the lack of preparation and care taken with my 87 year old Father-in-law. She informed me that we were free to find another doctor. Given her response and the sign on the wall of the waiting room I concluded the Doctor had a chronic problem keeping a schedule. If your having joint pan and you like being ignored, please go and see the Doctor.

-------------- Update 3/3/10 ---------------------------------------------------------…read moreDr. Yu has gone back to China. I have not seen anyone else at this clinic. But based on Glenda's review, it's worth a try. -------------- Original Review ------------------------------------------------------- I am not sure who is harder to find; a good doctor, a good mechanic, or a good husband! I was lucky enough to have found an excellent doctor, Dr. Frank Yu! As for the husband........., we'll talk about that later! For now I am very lucky to have the most wonderful fiance in the world! I've been suffering from neck/shoulder pain and rotator cuff tendonitis for over a year. Gone to numerous doctors from Chiropractor, Orthopedic Surgeon, Internist, Family Physician, Rheumatologist, to Acupuncturist. I've had 2 X-Ray's and 1 MRI taken and was told there was nothing wrong with me structurally (duh!). Physical therapy was prescribed, cortisone shoots were given, and I am all doped up with muscle relaxer and NSAID pills, but still no relief in sight!!! Refusing to poison my body with more chemicals, I continue my quest for another Acupuncturist. Through my PPO directory, I called Well HealthCare One. After asking some questions, Rosie, the Front Office Manager, recommended Dr. Frank Yu (listed on the PPO directory as Feng Yu), so I made the 1st appointment for 10/26/07. Dr. Yu holds a Ph.D. degree from Nanjing University of Traditional Chinese Medicine and is a certified OMD (Oriental Medical Doctor). He is a professor at China International Acupuncture Training Center, Nanjing University of Traditional Chinese Medicine, and Deputy Chief Physician at the Nanjing Government Hospital, currently teaching as a visiting professor at South Baylo University. He is very well-known in his native Country, China, and other Asian countries; Japan, Taiwan, Hong Kong, just to name a few. His patients include many high government officials and high profile celebrities. Although well-accomplished and respected, Dr. Yu never comes across as arrogant or hastened. He is extremely patient in listening to your problems. After some careful diagnosis, he explains to you what your ailment is and then proceeds with acupuncture and heat therapy followed by Tuai Na (similar to acupressure massage therapy). He will also recommend herbal medicine to speed up the recovery if you're open to it. It's rare these days to find a doctor who is truly in it for the welfare of the patients instead of money. Dr. Yu is passionate about helping his patients and sharing his knowledge and experience with his students. I feel truly blessed to have met him!

This place looks nice, but did not do a thing for my lower back. The "doctor" gave me some basic…read moreadvice that I could've got from googling "lower back pain." I walked back out into the lobby and receptionist was already asking me if I would like to come back for another appointment. I felt ripped off, and not a bit better. Maybe it works for some people, not for me I guess.

Lucy - nhân viên văn phòng tuyệt vời tại phòng khám của bác sĩ Hiệp Đặng…read more Tôi muốn dành lời khen chân thành nhất đến Lucy, người ngồi ở bàn tiếp tân phía trước tại văn phòng bác sĩ Hiệp Đặng. Cô ấy thật sự là một nhân viên tuyệt vời và rất có tâm với công việc. Mỗi lần tôi đến phòng khám, Lucy luôn chào đón bằng một thái độ rất dễ thương, tận tình và chuyên nghiệp. Cô ấy luôn kiên nhẫn giải thích, hướng dẫn từng bước cho bệnh nhân -- từ giấy tờ, hẹn lịch, bảo hiểm, cho đến những câu hỏi nhỏ nhất. Không phải ai đến phòng khám cũng hiểu hết quy trình, và đôi khi bệnh nhân còn lo lắng hoặc bối rối. Nhưng với Lucy, mọi thứ trở nên dễ dàng và thoải mái hơn rất nhiều. Cô ấy luôn sẵn sàng giúp đỡ, không bao giờ tỏ ra khó chịu hay vội vàng. Bác sĩ Hiệp Đặng thật may mắn khi có một nhân viên như Lucy -- một người làm việc bằng cái tâm, bằng sự chu đáo và đạo đức nghề nghiệp. Tôi rất biết ơn sự giúp đỡ của cô, và chắc chắn rằng những bệnh nhân khác cũng có cảm nhận giống tôi. Cảm ơn Lucy vì luôn làm cho bệnh nhân cảm thấy được tôn trọng, được quan tâm và yên tâm khi đến phòng khám. Lucy - A Truly Outstanding Front Office Staff Member at Dr. Hiep Dang's Office I would like to express my sincere appreciation for Lucy, who works at the front desk at Dr. Hiep Dang's office. She is truly exceptional and a wonderful asset to the clinic. Every time I visit, Lucy always welcomes patients with kindness, professionalism and patience. She takes the time to explain everything clearly -- from paperwork and insurance to appointment scheduling and any other questions patients may have. Not every patient knows the process or feels comfortable when visiting a clinic, especially when they're worried or unsure. But Lucy makes everything easier, calmer and more comforting. She is always willing to help and never shows frustration or impatience. Dr. Hiep Dang is extremely fortunate to have someone like Lucy -- someone who works with care, dedication, and a genuine heart. I truly appreciate her help, and I'm sure many other patients feel the same way. Thank you, Lucy, for making patients feel respected, supported, and welcomed every time we walk into the office.

The doctor is awesome and very listen, care and take time to check on patient. I love how he take…read moretime to discuss any concern that I worry about my health and he always recommend that patient should do the test to make sure everything is okay