I don't care what any of the other reviews say -- Dr. Tu Thuc genuinely changed my life. I'd been dealing with back issues that slowly built up over six months, and my previous primary care doctor wasn't helping at all. I felt like I was screaming and no one could hear me. I finally gave up and switched to Dr. Tu Thuc, and it was the best decision I could've made. He actually sat with me, listened to what I was saying, and helped me figure out what I needed. After months of getting nowhere, he guided me to the right tests and the right care. Because of him, I finally got answers, started physical therapy, and I'm now getting better. Without him, I would still be stuck in pain with no direction. I'm on the road to recovery because he took the time to care. He's a doctor who truly listens, and I can't thank him enough. read more

He's very precise and takes walk-ins. He is very helpful in my condition and goes far and beyond with communication.

Dr. Thuc Ba Tu and his exceptional team went above and beyond to ensure I received the care I needed. I highly recommend Dr. Tu to anyone in search of a primary care doctor. read more

Dr. Tu is professional and very caring doctor, he's good at what he does! Friendly staff, thank you!

Dr. Tu Ba Thuc is very dedicated to his patients; he listens patiently and is especially attentive to those who are seriously ill. In 2020, when I was severely ill with COVID-19, he frequently called to check on me and guided my family on how to care for me, even in the early hours of the morning (1 or 2 AM). I am truly grateful to God and Buddha for allowing me to meet such a wonderful doctor here in the United States. read more

Dr Thuc Tu is nice. He is not 100% knowledgeable for newly-discovered conditions and method of treatment, he's kind of old school. But he will listen to all your concerns and promptly give referrals and request you have. That, I really really appreciate. The front office always picks up and sends out referrals and prescriptions very promptly, so I stick to this office. read more

4-5 hours waiting even you have an appointment. Patients are sick enough even worse when you have to wait that long. The doctor should try to wait for 4-5 hours sitting in a small room with a lot of sick people coughing on your face. The Doctor should stop accept new patients even with existing patients you can't handle. read more

Dr Tu has been my primary doctor for more than a decade and never has always gone far beyond excellence in his attention to my health and well being read more

He is a nice person and well adviser about patent kidney or heart because he is a specialist about kidney, helps anyone prevents sugar blooding. Thank you..........if you have a medicare part a and d or any health insurance company is perfect ....... read more

Thuc Ba Tu, MD - A NICE PHYSICAL FOR EVER. THANK - Internal Medicine Near Me - Huntington Beach, California

I went in for my first visit and felt like I stepped back in time. The place is outdated but the professionals know what they're doing. They do have an old school method going on, but "don't fix what ain't broke." I would suggest making an appointment as opposed to walk ins because this is a small office and can get backed up quickly. Also, bring cash or a check book because they do not accept cards. I however, walked in because I left a message (before they opened) to schedule an appointment for the same day. A few hours later i received a call from Dr. Tu himself, telling me just to come in. I was lucky enough that they took me in. Didn't have to wait too long to be seen (20 min. Which is average since you have to fill out paper work). I was greeted by the medical assistant, Melinda. She was very friendly with a huge smile. Did a few initial assessments and let me know it would be a few more minutes for me to be seen. Although I didn't see the actual doctor, I was seen by Tiffany the NP. very charismatic and spunky little woman. We had a good chat as she did my initial check up. (I was there to get a referral for an X-ray since my insurance sucks). They unfortunately do not do X-rays in house and would need to send an authorization which can take up to a week, or weeks depending on what kind of health plan you have. I will continue coming here just because of the amazing staff. read more

An absolute angel, he is my grandma's savior. Dr. Tu is a wonderful doctor. He is always caring, considerate, and always there for my grandma. He is very well aware of her current conditions and very proactive to help her. Dr. Tu, we cannot thank you You deserve more 5 Stars. We love you! read more

The staff is straight up incompetent in their jobs. Doesn't acknowledge their mistakes and takes forever to to send referrals. Even when they give you a referral it generally for the wrong place and reason. The staff is terrible and always answers with a "I don't know". They rarely pick up the phone. They are rude and untrustworthy. They will typically lie stating that your prescription is ready to pick up, but the pharmacist states it was never sent. No need for appointment because it will still take an hour for the doctor to see you regardless of your appointment time. They are irresponsible and are unable to provide proper care or basic care. We requested to see the doctor multiple time for emergency meeting, but front office always refuse. This is not a doctor office, this is a circus. By the way, we are still waiting for the "RIGHT" referral to see a specialist and it has been over 3 months. read more

Probably the worst doctor i have ever been too Like why have me come at a certain time when im just going end up waiting 2 and half hours for the doctor like wow unbelievable and then when I went to go get my seizure medication which SHE SAID SHE WOULD CALL IN and told me i wouldn't have to do anything else and just go to the cvs pharmacy well I went and the guy tells me at the CVS that nothing was ever called in and I even gave the doctor the right address for the cvs pharmacy which is right around the corner from them like wow im just never coming here again read more

Thuc Ba Tu, MD - Wow this place is UNSAFE they had the Biohazard container just left open - Internal Medicine Near Me - Huntington Beach, California

Dr Tu is my family Doctor. Great service, friendly nurses. Dr. Tu is great. I recommend you to come here. read more

Very nice kind and knowledgeable, very attentive to patient's needs. Number one doctor in Orange County. My whole family chose Dr Tu as our primary doctor read more

Horrible horrible care! So unsanitary and they are very rude. I had a The most under qualified receptionist mess up repeatedly with prescription refills for an inhaler it was inconsiderate and dangerous in my opinion. They lie and blame things on pharmacies it's so disappointing to know that there's medical care out there like this. read more

Rude receptionist who speak in vietnamese thinking that you dont understand there language as there insulting you under there breath, unprofessional, most people iv talked to say dr tu is amazing but he need to fire his rude receptionist asap because they make anyone like me who has and anxiety issue 10xs worse. Litterally have never been treated soo fucking rude....the staff jad been the same horrible staff for over 4 years now...all I needed this time was a signature from doctor tuu and they had me wait over an hour to get a fucking signature.....horrible service would give no starts if I could... read more

This is the worst doctors office I have ever been to in my entire life! The staff is rude and the wait time is outrageous! I've waited at least two hours each time I've been here! It's very hard to get a hold of the doctor and the only thing I want is a medication for my anxiety! I've made a appointment, came in as a walk-in and called numerous of times and still nothing! I even got CVS on the phone and had them call cause the office complains about the wait time at cvs and still nothing! I came here for help and still trying to get it for over a month! Don't waste your time here please!! read more

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Very good MD! The most down to earth Dr. I have ever met. He took care of me and I am so thankful.

I had to wait about an hour to see Dr. Tu, but it was worth it. He took the time to listen to my health issues and prescribed me the right medications. He also scheduled a follow up in two weeks. The staff is also friendly and professional. The office is a bit of a hole in the wall, but Dr. Tu is awesome. read more

Dr. Tu is wonderful! Everytime I come in, he's always been very attentive & communicative. He asks questions to make sure he understands whatever your health issues are & seems to be very concerned & caring about his patients. The times I haven't been able to make an appointment or needed a refill on my prescription, he's been understanding & helpful. Great doctor & even though his specialty is internal medicine & not necessarily neurology (I have a seizure disorder), he seems to be right up there with knowing the right questions to ask. I also like that he doesn't try to act like he knows more about my condition than I do- a lot of neurologists or Dr's in general will do that & it's very annoying. read more

Been seeing Dr Tu for about 4 years now. My insurance has changed over the years but I always find a way to see Dr Tu because he is the best. His staff is friendly and attentive. Dr Tu always takes the time necessary to review with me exactly what's going on. I have Gastroparesis and had to go to the ER often . The ER Dr's never knew how to help me. Always hit and miss agony. Dr Tu prescribed me something that helped right away. He has been a great Dr to my entire family . I highly recommend him read more

Visited this doctor's office for the first time today. I had a 9:30 appointment and was finished by 10:15. Susan, the nurse, and Hannah, the RN were thorough and efficient. I can't speak to their general reservation / appointment practices but my (albeit minimal) experience was nothing but positive. read more

DO NOT GO TO THIS DOCTOR! STAY AWAY!!! This place has got to be costing people their lives and making them more sick then they are!!!!! My senior mother has been though the ringer with these people. First off: THEY DONT USE COMPUTERS! Therefore, they never know what's going on. They never know when their appointments are, they never know when referrals have been approved, they didn't even know my mom had SURGERY TWO DAYS PRIOR and called her to have her go get ANOTHER X-ray that she ALREADY GOT for her surgery SHE ALREADY HAD. The receptionist has no clue what's she's doing. They have PILES of paperwork because the don't file anything. Secondly: They are straight RUDE. Whenever my mom calls to ask a question the lady is extremely rude and doesn't ever answer the questions. She has no customer service etiquette. When dealing with people who are living with or who possibly be living with life altering situations you need to have some sort of compassion. The lady literally yelled at my mom for asking when her referral was going to be ready cause she was having surgery in ONE DAY. DO NOT GO HERE. I'm warning everyone. Hopefully my mom will have a new doctor as of today cause this has been straight hell. They need to be shit down. The office is dirty and they are the worst. read more

This place is still open? Can't the dea check his past patients records and the cash only signs. I went in there told him what I needed and got. Even the target across the street wouldn't fill his scripts. I am an addict because of this doctor and his sh*t show business he's running here. This doctor owes me so many years of my life. If any lawyer wants to help me. read more

I come in here after making appoint ment my time is constantly wasted, I like doctor tu his practices are great, however his receptio is are the most rude vietnamese women I have ever met they give you false info, insult you in vietnamese witch o can understand btw......they are should loose there jobs with how rude they treat the patients here, honestly I would suggest only talking to doctor tu individually his practitioner nurse that he has currently is just as rude, I'm dealing with needing a anti seizure med and they laugh at me when I asked for them to call him, longest wait ever and to top it off they give you the constant run around read more

Dr. Tu has been pretty friendly each time I've seen him. However, like the other reviewers said, his staff are awful. I had a simple x-ray test done at another place a few weeks ago and the lab I got it done at said they faxed the results to Dr. Tu's office the very next day. I had to call his office 5+ times over the past few weeks, and one of the staff members who answered the phone each time (I'm pretty sure she's the chubby one with the thick accent) kept saying "oh yeahhh we'll call you later". She always came across as completely uninterested in helping out, never apologized, and was disrespectful. When I called again and they said they got my results, another nurse practitioner spoke to me and also didn't bother to apologize or care that I had waited a few weeks to hear about the results of a simple test that took 1 day to get the results I'll be seeing a new doctor from now on, and I can't recommend anyone dealing with his atrocious staff read more

The staffs at this office are so RUDE AND UNPROFESSIONAL. There was a lady (not sure if Dr Tu's wife) who treated me like Dr. Tu is the only Nephrologist in Orange County. They are old-fashioned and incompetent. Also, it is never easy to get refills even for vitamins at this office. They want you to visit back so they can charge on your insurance. I wish Yelp could allow me to rate 0 for this kind of doctor read more

I've been going to him ( Dr Tu) for five years now. He is a amazing doctor but his staff is not friendly, very un organize and not helpful when you call to get a refill or anything else. They hang up on you when you try to make an appointment they say to come in and then you wait there for 4 to 5 hours. Give one star because of his front office staff. read more

I've been going here for a while and I love it he's always been there for me like a doctor should and yeah people say hole in the wall but it's really not when it comes to care!!!!! I took the time to write a review for him cause the people who say bad things about him and how good of a doctor he truly is ..... You must be stuck up and if they want high end care for the look of the place then go to Laguna Beach or somewhere else more to your taste. They do clean it's just not up to date! He calls in your refills fast and he always answers his phone on his days off and if not he calls you right back! Five stars for him for his kindness and big heart for his patients! Thanks Dr. Thuc Tu read more

Worse experience in Dr care their receptionist is rude you wait 2 1/2 hours to see Dr so your stuck seeing a P.A. that doesn't under stand your concerns I had lab work done they called me to let me know of my A1C but forgot about my thyroid was very high months later I became ill and came to see dr but discuss with P.A she told me stop taking meds too high dose Dr will prescribe lower dose meanwhile I did another lab work and told me thyroid too low P.A tried to blame me for drop when I didn't get correct dose of meds in timely manner I called for referrals to specialist which expired and office doesn't want to give Kim msg 4th call they said they would 5th call Dr Tu was going to give her msg and forgot. Kim says they are very busy. Blaming my ins but lied abt it if they cannot take care of pts they need to stop accepting new pt or many of his pts may not have ins. they are jeopardizing my life. There is a language barrier they don't have an email address to get medical records to them. read more

Dr. Tu and his NP Hannah are fantastic! They have always listened and addressed every issue I have had over the past 5 years. They are caring and kind. Thank you all. Front office is great too. read more

I have had only good experiences with DR.TU and his staff. I have previously been assigned to about 10 different Doctors in orange county for a chronic problem. I am missing 3 organs and recently diagnosed with a livable form of lung disease. My previous doctors didn't know what to do with me and distanced themselves from me. Dr.TU and his staff have made my life manageable and continue to better my situation weekly. I have been to UCLA specialist as well as some of the top performers in OC, and I can say with confidence I would bring my sick child to first Dr.TU (unless an emergency go to ER) because of he will make it right and follow you through to the end. read more

Took my brother to his doctors appointment. It was scheduled for 1020am. At 1120 I asked what the problem was, was told just a few more minutes. Another ten minutes and nothing. One hour and 45 minutes later the doctor walked through the front door. Terrible terrible terrible read more

Dr Thuc was very helpful and calls back/ answers the phone almost every time. The front desk on the other hand doesn't communicate at all and tells you that you can walk in and then doesn't call you back when you get there even tho there's no one at the office. They just disappear in the back and say how there's other people coming in ahead of you but yet no one shows. read more

The ONLY thing good about this office is Dr. Tu. He listens to you and is proactive when managing your health care. The office itself is nasty looking and is dirty I didn't want to touch anything. If you are lucky, you will get in and out in an hour. Otherwise, you are looking at 1-2 hrs wait... RIDICULOUS! The ladies in the office are not fluent in English. They misunderstand me ALL the time and I can barely make out what they are saying. They are slow and they do everything half assed. I moved away recently and called to get my Medical records for my new Dr. I was told that "It was the Dr. policy to not release medical information to patients because they didn't know if it was really me requesting documents." I let them know they can ask me any identifying questions and it that was against regulations set forth by the Medical Board and they cannot deny me my medical records. THEY ARE MINE, NOT THEIRS! Stupid idiots probably didn't even know what I was saying. Oh and to top it off, she hung up on me and wouldn't answer the phone for 20 mins when all I needed was the fax number. Totally unprofessional and a waste of my time to even try and do business with them. Dr. Tu should fire all the incompetent workers who don't' have a sufficient working knowledge of the English language and Medical board procedures. read more

Dr. Tu is rather loose with his pad, if you catch my drift. After having my insurance switched on me rather randomly, Dr. Tu was so inept he wouldn't prescribe medication for me to prevent seizures and in severe cases Death. Thanks Dr. Tu, for your absolute negligence and the utterly unmanly position you took against someone with a debilitating condition who looked you in the eye and you scurried away like a pet dog. Expect 1:30hr-3:00hr waits regularly at this overbooked, poorly furnished joke of a pill mill. Walk In with money/medical $$$ Get your pharmaceuticals :) read more

worst experience ever, I called yesterday to make an appointment and he answered, I asked him (Dr tu) what time you will be in and is good time for me to come (last time I waited 2 hours) so he said what about 6 pm, who do 6 pm but anyways I said OK perfect, I came at 6 now it's 7:54 and I didn't go in yet, he just arrived 20 mins ago, this is unacceptable at all, staff is so annoying especially the women who keep saying "you know what" in every single sentence, I honestly don't know how this is a real experience I had in 2017, and then comes that women from the staff to tell me your Dr is not Dr tu anymore and he can't see you, really ....., I am about to lose my mind here, my phone is 8% and I am just keep in typing to reduce my anger smh read more

I went in for several problems. After calling they said I could come in immediately. There was no wait and Dr. Tu was very attentive and took time to discuss each of my issues and offer good solutions and scheduled a follow up in two weeks. The office isn't as nice as Kaiser but the consultation was much better. read more

Okay so this definitely isn't a review on Dr. Thuc as a medical doctor, but that's because I'm STILL WAITING to see him. Got here 425 for my 430 appointment that I booked last week, and the time is currently 620 (and counting). For all I know he is probably a great doctor, but come on now.. Almost 2 hours (probably more)? Look elsewhere if possible. read more