Worthless owners, horrible customer service and then no discount....wow, go to literally anywhere…read moreelse in Springfield or surrounding areas. Dropped off $350 worth of frame projects right after they re-opened from Covid lockdown (June 4th). We were told and it shows on our receipt slip that it might take a little longer than normal but should be done around July 4th. No update calls or texts, instead we had to reach out to them this week in order to get an update. All of a sudden the materials are now in and it will be finished up by Friday (Aug. 28th)...nearly 3 months later. When we went to pick them up, no discount, nothing, full price, we don't care, thanks for shopping local...this is the number one reason why people do not shop local anymore - customer service, get it right or close your doors!

Prairie House framed a diploma for me. They did a great job and helped me put together a nice…read morelayout for the matting and frame. It wasn't inexpensive, about $300, but worth it for me to show off all the hard work and money that went into getting the diploma in the first place. The store looks a little like a mad scientist's office. It could use a good cleaning and a little organizing, but they will do a nice job with whatever project you bring to them.

My daughter and I shop here regularly. It seems like most of the elderly women who work here do…read morenot want to be there. They are very unfriendly and not helpful. I am writing this review because we were there today and I spent $125.00 and the cashier (Kathy) was very rude. I am not going back anytime soon.

Excellent experience in the framing department. Leah has some great ideas and was awesome at fixing…read moremy frame. Very cost effective.

I recommend technicraft they do quality work keeps the customer updated. Any issue I have with my…read morevehicle Kevin Leon GM is great and he'll give you all the answers

They have done two pieces of art work for me. A 2x3 foot canvas print of an original photograph and…read morealso enlarged another original photo to 16x20 and matted and framed it. Excellent quality, fair price and work done quickly. Good people to work with!

When I moved to the Alton area from STL, I worried I wasn't going to find a frame shop like the one…read moreI used in the city. Those worries were wiped away after I meet, Quint and his staff. I've already had two pieces completed here and both were done beautifully. Over the years I've had a lot of sports memorabilia, vintage photos and original artwork framed, so I know it is not cheap. Especially, if you want it done right and most importantly to look good and showoff the piece you had framed. I found the pricing at Picture This & More, to be right on par with my favorite frame shop in STL. While selecting my frames, Quint pulled out a variety for me to choose from. Lucky for me, our taste were similar, so the selection process went smoothly and within my budget. The items I had framed were, a Bartenders Guide Tea Towel and a non-sports memorabilia item with an autograph of Albert Pujols. I prepped the towel for him. It was ironed, steamed and ironed again to make sure it was ready for a frame. The autograph item, I look a deep breath and trusted him to keep it safe until it was framed. The store I bought the tea towel from, has a picture of it framed on their website and I've been offered $1000 for the framed Albert autograph. So yes, I am very pleased with the framing I had done. I have a Chuck Jones that needs to be reframed and I know where I am taking it to be done.

The hours are a lie on yelp, google maps, and apple maps. Super helpful to have known before I…read moredrove out here to closed doors. Be warned!

I came back from my last trip to France carrying in my luggage an old painting by my great aunt,…read morewho was an artist back in the days. The old canvas had been in the family for many years: it was gorgeous but hadn't been framed or displayed as long as I'd known about it. It was time to do something about it. It was a rather delicate job to do: the canvas was old, the paint cracking up in some spots. I decided to take it to the Framer's Market. As soon as I walked in I could tell I was talking to professionals: they knew exactly what to do, had some good suggestions for frames. Fifteen minutes later I had made my selection, entrusted them with the canvas. I picked it up two weeks later and couldn't have been happier: they did a great job of mounting the canvas, and the custom frame looks great. It was not cheap (but custom framing is never cheap), but these were dollars well spent, as the painting will soon be hanging at a premium spot in my living room. I couldn't recommend this place enough. So much better than Michael's.

These people do quality work. They did a fabulous job on some old family memorabilia and photos -…read moreone was a vaudville poster from the 20's that was horribly creased and wrinkled and they made it look brand new. I cannot recommend them highly enough.

Outstanding service and creative insight into making my artwork really pop in my new home. Elegant…read moreand very cost effective! Especially allowing me to come in without an appointment and delivery to my home when he was finished with the work. I will definitely be using Elite again!

Brought in several STL cardinals giveaway items and tickets from 2011 WS to have a shadow box made…read morefor my dads 70th birthday gift. Ordering was seamless, Bijan was helpful and insightful. Paid in full and order was gonna take about 3-4 weeks. Got a phone call during a 2 weeks road trip stating the frame we chose was no longer being made. Big bummer to worry about this on the road where I can't do much. I was given a suggestion from them to make it using a different frame with an acrylic front- not a shadow box but was assured it would look great- I left it in their hands. Picked it up- and it was beautiful! Looks like a museum display piece! They really stepped up and did what was needed! Thank you!

From the owner: At Frames by 3, our professional designers and custom framers will help you create a design that…read morecomplements your decor, reflects your personal taste and captures the essence of your art. Bring us your new artwork or pieces you already have and we'll refurbish or redesign them for an update.