I completed all required paperwork online ahead of time and provided my insurance information as…read morerequested. However, when I arrived for my appointment, the staff acted as if none of my information was on file and asked for my insurance card again. After checking me in and placing me in an exam room, I waited about 10 minutes before a staff member returned and told me I was out of network. Another staff member then came in asking for my insurance card again, even though it had already been provided and reviewed. I was then told the doctor would not be able to see me because I was out of network. No option was offered to pay out of pocket or proceed with the visit. What makes this especially frustrating is that the office had my insurance information in advance from my online submission and never contacted me beforehand to notify me about the network issue. Additionally, they asked me to arrive an hour early (1:00 PM instead of my scheduled 2:00 PM appointment) because the doctor needed to leave early. This resulted in a complete waste of my time. Overall, this experience reflected poor organization, lack of communication, and disappointing customer service. Don't go!

Very bad office experience. The staff didnt send the report to the primary doctor . When called…read morenext week to inquire about it, office staff kept passing the call to multiple folks, passing the responsibility to the next or to the PCP and no clarity on the required action from their doctor. Zero customer service and no sense of responsibility. Will not recommend and also will inform insurance of this experience so they can follow-up officially

After my first visit to see Dr. Laver, I received a letter in the mail. It was a letter thanking me…read morefor being a patient, and I wished I had saved it, because it was so thoughtful and caring. I have never received a letter like that from a doctor, and I believe it shows a deep and true care for his patients and their health. I have been seeing Dr. Laver for the past 8 months for toe nail fungus that I have had for over 20 years, and after so many other different types of treatments, he has been able to help me get rid of them, and I cannot thank him enough. Overall, he is a kind, respectful, and professional doctor, and I cannot recommend him enough!

I have been seeing Dr. Laver for 8+ years and might I say he is a great podiatrist. I was born with…read moreclub feet and I was referred to Dr. Laver through my pediatrician. He started me on orthotics that have helped me immensely and I simply couldn't live without them. Through his care, I have never needed surgery for my issues. Not only has Dr. Laver been helpful with my club feet but he has helped me deal with ingrown toenails and toenail fungus. Dr. Laver was open and honest with me about my options and gave good recommendations; both issues have since been resolved! He is easy to talk to, and I would highly recommend him as an excellent podiatrist.

Very knowledgeable and caring Dr for your best care. Treatment plans were given thought and he's a…read moregood listener for helping with diagnosis and taking next steps.

Dr Vab Gompel has excellent bedside manner and he is a keen listener. I saw him many years ago for…read morea foot wort he not only answered all my questions but was realistic about the treatment and cure. He cured me and I am very thankful to him.

So I went back for a check-up for my foot. The entire process took about an hour including x-rays…read more Even though the facility is very busy they are very quick to attend to patients. Experience with dr. K was really nice that he explained everything that was going to happen and what I needed to do to get my foot back on track. Especially about the information on shoes. I didn't realize that some shoe manufacturers make quite flimsy shoes where there is no arch support. A good shoe must include good heel and arch support with only the bending of the toe section. He suggested a couple of Brands as well as has a store close by so I'll be getting a pier and investing on good quality shoes. You'll be my podiatrist from now on

I came to this idiot for Achilles pain. He gave me the wrong diagnosis. Because of him now I have…read moreto have surgery. Worthless i Update. I called their customer care service a week ago. Left a message and nobody responded to me. Please I urge you all not to visit Sutter health and specifically this person Update 2. They did a 90 day investigation and found that he was right. Makes you suspicious of the whole medical group. AVOID THIS HOSPITAL AT ALL COSTS. SUTTER IS TERRIBLE AND INCOMPETENT

Brought my daughter for a foot injury, the Doctor and staff were very nice. The treatment helped…read morereduce her swelling.

I've been going to Dr. Singh since beginning of Jan 2026. All the staffs are friendly and…read moreknowledgeable. Dr. Singh herself, is an expert. She is patient and helpful to my condition. She worked fast to send referrals to MIR and specialist so my condition can be fixed ASAP. The plus side is they all (receptionist, assistants, and Dr. Singh) can speak fluent Spanish. Not that I need it, but I think its a plus since we live in Bay Area with diverse ethnicity. This place is hands down recommended by me for any injuries (through automotive accident or self injured). They know what they are doing.

Dr. Motamed performed a shoulder surgery on me in December 2025. He is a gifted surgeon with an…read moreequally impressive team. The exemplary quality of care I have received both before and after my surgery have been nothing short of stellar. Impeccable healthcare in today's climate is hard to find. Dr. Motamed and his team clearly provide the highest caliber of care and they do it consistently. I feel VERY lucky to be one of his patients! I only have ONE regret, that I cannot give him more than five stars!

We highly recommend Dr. Soheil Motamed as the Very Best orthopedic surgeon. My husband first saw…read moreDr. Motamed for a work related torn ACL back in 2005. Larry's company sent him to Dr. Motamed. What a blessing it turned out to be as Larry returned later to have a torn meniscus repaired. I have also had 2 surgeries performed by Dr. Motamed for torn meniscus. Our recoveries were swift and complete. I didn't even use any pain meds with my most recent meniscus surgery this past April. Dr. Motamed is highly skilled and a gifted surgeon. He genuinely cares about his patients. He always takes time to explain procedures etc. in terms we understand. We have great respect and confidence in him. Dr. Motamed and his staff are the Very Best!! Many thanks Dr. Motamed for your care!

What happened? Poor follow up treatment in the Therapy Dept. with regards to providing the right…read morepatient information and their paper work. The Therapists are great like Kevin, Sophia, and Jamie including the Aids but of course they can only provide treatment as they are ordered and approved. Despite proving clerical with the paperwork, they are still confused and erroneously provided the wrong information (ie. being treated for right hand not left to my surprise). This is failure to include patient in on their their own care planning and treatment...mine! This feedback was escalated because the person at the front desk was unable to provide rationale and an explanation. Hope this changes.

You know how they say if you're a woman and if you're a woman of color especially you don't get…read moretaken seriously by a doctor? I didn't think that was true until my horrible experience with Dr. Gay. I came in, told him my shoulder was in pain, I wasn't sure why, but I was in so much pain it was interfering with everything in my life and I couldn't even sleep. We did an x-ray, he said he couldn't tell much from it and needed to do an MRI. I said okay, and he sent me to the front to get it scheduled AND THAT WAS IT. Come time for MRI, NO ONE HAD TOLD ME that it would entail needing to lie still on my back for nearly an hour. I'm young, I've never had an MRI, how the heck would I know that? Had they told me, I would have politely reminded them "remember the part where I said I can't sleep? I literally mean I CAN'T SLEEP." I tried to go through with the MRI, but I was in so much pain I was involuntarily crying from the pain (because they also have to put your arm in a position that further amplified my pain). The technician took me out after about 20 minutes of TORTURE and I met again with Dr. Gay who didn't even apologize to not taking me seriously. He said he would give me a cortisone shot, painkillers, and hopefully then I'd be more comfortable to come back and get the MRI. I asked him why he didn't give me this during my first visit and he said "I didn't think it was this serious." ...so when I said I was in pain....that wasn't serious? At this point, I've lost it. It was human of me, I hadn't slept in WEEKS, and I was in MASSIVE pain. I said I can't believe I'm being charged for this when the doctor has clearly messed up. They said they wouldn't charge me for 2 MRIs but I still have to pay ~$300 for a "doctor visit" that entailed a doctor not taking me seriously and doing nothing for me that he could have easily done had he just actually taken the time to BELIEVE MY PAIN? Man, and the look on his face when my MRI results came back. It turned out my muscle had torn, fluid had come in and formed a cyst that was pressing on a nerve and that's why, even on painkillers, I was in SO MUCH PAIN. It needed surgery to be fixed and you can bet I didn't get my surgery done by this sexist poor excuse of a doctor. I took my MRI results to another doctor, who looked at it and said this was an enormous cysts and extremely unusual to see in someone as young as me. He said I must be in a lot of pain and asked how it happened. He was a doctor I finally felt comfortable enough saying - "I think it started when my ex boyfriend shoved me. My shoulder started to hurt then, but not nearly the way it hurts now months later. I'd only made the connection after the MRI results because now I see how it started as a tiny muscle tear pain and evolved into a cyst pressing on a nerve pain..." Imagine if Dr. Gay had been any sort of real doctor competent in hearing patients and managed to listen to me, give me painkillers and the steroid shot my first visit, and had made me feel comfortable enough to share that? If you're a woman, do yourself and do not come see this doctor. He will not take you seriously and is the epitome of what's wrong with how women end up getting treated in American healthcare. I hope he reads this and seriously re-evaluates just how awful he treated me and what malarkey it is to have charged me for that first visit. Because of him, even though I came to him in early January 2019, after experience pain the last week of December of 2018, it wasn't until March that I got surgery and was finally not in pain anymore.

Great doctor! He is friendly and has a good reputation with patients. I only wish he had an SF…read moreoffice!

Excellent doctor, with answers for me, and superb diagnostic skills. I now have an excellent idea…read moreof what caused my foot problem and how to treat my foot so it will not happen again. I had a simple but painful heel problem. I couldn't give him a better review if I wanted to. Dr. Van Gompel is courteous, knowledgeable, a good communicator, easy to talk with and understand, and good at what he does. I highly recommend him.