I didn't get to see the physician. Called to make an appointment and the receptionist was very…read moreshort. I was going to continue making the appointment until short became rude. This did not make me feel very or comfortable. First impression of the practice wasn't ideal so I chose not to make an appointment So I decided to call back and got a different receptionist. She was great. The visit was great. Dr and nurses made me feel very comfortable. Will continue going.

I do not go to the doctor on a whim. In fact, given the choice between a crawl through a mile of…read morehot coals and visiting a medical facility, well, break out the BBQ sauce. Still, sick happens, so when I was finally fed up with years of sinus infections, I ended up at Carolina Ear Nose & Throat. I found the examination (if you'd like to call it that) brief, and the doctor really didn't seem to want to listen to what I'd been going through. He simply decided I HAD to have a cat scan (which my insurance would not cover), and then we'd "talk options." I felt rushed through and not "heard." And when I found out my insurance wouldn't cover the cat scan, I decided to chalk it up to experience and move on... then, I got their bill. It was, excessive. For taking a "brief" medical history and looking up my nose for 10 seconds, excessive to the extreme. I contacted them, asking if this was my out of pocket after insurance, and I was assured it was, however they would be happy to accept payments. Fine. I made the first payment last month, and was about to make the second one this month, when I saw they had marked me "past due" and were mentioning collection! I immediately paid them off and hope this is the end of it. In the end I feel like they were more interested in spending my money on tests and less about helping me get better. At least for me, this was not a place to find solutions to my sinus issues.

This was my first time here. Unfortunately, my health insurance company is fighting with my normal…read moremedical group. So, I had to quickly find another provider. When making the appointment, the scheduler initially told me there were no appointments until after January 2026. She heard the desperation in my voice and found me an appointment with Dr. Michael Armstrong for a few days later. I went to my appt & his nurse, Angela, was so sweet. She was empathetic and understanding. I was able to get what I needed & didn't have to spend much time there. I liked Dr. Armstrong. He was a gentle & very friendly. I don't usually see male gynecologists, but I'm thinking of seeing him from now on just because of this experience. I didn't give them a 5-star because the waiting room wasn't clean and tidy, and my appt was early in the morning. I also had to wait for the young lady to get off of social media to check-out. I literally had to knock on the glass. That's unacceptable. Outside of that, all went well.

Warning: If you are coming to this location to discuss symptoms or treatment of TMJ…read more(Temporomandibular Joint Disorder), your visit will NOT be covered if you have a Cigna health insurance plan. I had to pay $256 for a brief visit with a physician assistant (not the doctor, who was on vacation) about my TMJ symptoms (my jaw locking up and not opening more than a 1/2 inch). There was a brief inspection of my mouth and jaw, along with a short discussion about my options (trying a prescription to help with jaw relaxation and purchasing an over-the-counter mouthguard to help with teeth grinding). Since the visit was coded with TMJ, my health insurance plan refused to cover it, as it was not surgical. And yes, I appealed 3 times, submitting documentation, and discussing this issue for hours with both WakeMed's billing offices and Cigna customer service. I am SO disappointed with how this whole process unfolded with WakeMed that I will never be going to this location again.

12/7/20: Went to visit Dr. Dorfman for the first time. The receptionist was very nice & the office…read morewas set up to accommodate social distancing. It was clean & I got called back immediately after being checked in. I had my 5 min consultation for a $60 copay (UGH!!!) & now I have to figure out if I want to go forward with this provider. He wasn't bubbly or super friendly. Maybe it was too early & he hadn't fully woken up from the weekend when he saw me this morning. I wasn't wowed by him, so my decision will be harder. Overall, my visit wasn't bad. It just wasn't worth 5 stars.

went to see Dr Pugh for help with breathing issues day and night. She was able to determine the…read morecause and set an action plan in place. She's extremely knowledgeable and her bedside manner cannot be beaten. She explained things so that I understood them and followed up quickly with any emailed questions. She is by far the best physician I've ever come in contact with.

Dr has a great bedside manner, he truly cares about your wellbeing and listens to your ailments. I…read morehave gone thru numerous ENT throughout the Triangle area and Dr Holmes fixed my ear problem with ease. I highly recommend him to everyone. He has the best disposition to be a doctor and he highly cares for his patients. The office and nurses are on point and always greet you with a smile and always go above and beyond. I love this doc.

Outstanding experience from beginning to end. Dr. Gupta and his staff got me an appointment within…read more2 days of my initial call. He recommended a procedure that was scheduled within 2 weeks of my initial appointment. His entire staff was easy to reach for questions, and communication could not have been better before and after the procedure. Thank you to Dr. Gupta and his staff for helping resolve an issue I was having for 4 years, within 2 appointments (one for an evaluation and one for a procedure)! I highly recommend Dr. Gupta and his practice to anyone needing ENT services.

I would not recommend that anyone see Dr. Gupta. To be frank it's disheartening that someone such…read moreas him is practicing medicine as he has absolutely ZERO tableside manners. I had a bad experience from the second I walk in the door. To start the receptionist was very rude, the waiting room was overcrowded with barely enough room to sit and then I had to wait 40min after my scheduled appointment time to be seen. From there the first lady that brought me back to the room was kind and understood my frustration and explained they were nearly double booked for every appointment that day which is understandable. Once I saw the doctor he walked in the room and did not even introduce himself, he immediately just started reading my referral. From there he grabbed his otoscope and checked my ears, then sat in front of me without saying a word and stuck a nasal speculum in my nose, propped it open and blew gas in my nose with ZERO warning or explanation of what he was doing. He didn't greet me, didn't explain he was about to begin the inspection, didn't walk me through what he was doing and explain that it may be uncomfortable and smell/taste odd, he didn't say a word and immediately went into it. Secondly, when it came time to scope my nasal cavity he did the same exact thing, grabbed his tools and didn't explain a thing to me. He asked me for consent for the scope using the medical terms (I'm assuming for billing purposes) but never explained what he was about to do. I knew so little that I was opening my mouth because I thought he was going to scope my throat, it wasn't until he was 1 inch from my nose that he goes "oh no its going in your nose" then 1 second later started snaking the scope up my nasal cavity. I was so ill-informed I thought he was going in my mouth.. Then as I was wincing from being uncomfortable, rather than comforting me he proceeded to tell me that "it isn't that bad." The entirety of my consultation I couldn't get a single word in as he over talked me every time I tried to engage with him. Tried to explain my sinuses, over talked me then later asked if I have sinus issues. Kept giving blanket statements like "tell me more" with no elaboration as to what he'd wanted me to expand on, seemed more like it was self validation to feel that he was trying to let me talk but was ingenuine and had no direction. The icing on the cake, after I left the office I received a notification that they had filled a prescription for me for an ear infection - I later found out this was an error. This seems to follow suit with their quality of care. Having family in the healthcare system and being engaged to a doctor I understand some things happen but this was exceptionally poor service. I've sat through white coat ceremonies and he took a pledge that he is not upholding as this is far from the best care he can provide. He was rude, arrogant and clearly had no desire to hear my story and understand what I was experiencing. He just wanted to read my referral and rip through it. I'm sorry but this is a private practice specialty, not the ER. If he is overwhelmed it is by his own doing. He clearly has a god complex and thinks everyone is beneath him. People like this SHOULD NOT be practicing medicine. I will not be moving forward with care here and will be canceling my CAT scan appointment. I would highly recommend another practice, a good friend of mine just referred me to Raleigh Capitol Ear Nose and Throat. I would recommend you take your business there as he has nothing but great things to say after having a successful surgery.

I saw the doctor quickly and she gave me sound and expert care. I feel like I am in good hands with…read moreDr. Patel.

My husband and I are both patients of Dr. Singh. He is the most incredibly skilled physiatrist I…read morehave ever been treated by. His bedside manner is off the charts. The entire staff is friendly and caring. We actually look forward to getting our cortisone shots, knowing there is only mild discomfort. This man is an amazing individual, who truly strives to find the correct treatment plan for his patients. We can't recommend Dr. Singh highly enough!