I've had Brazilian waxes in the past but Erica really made this one stand out from the rest. She is…read morenot only gentle, communicative and great at relaxing her clients. She takes time to go over possible skin routines that might help with any problem areas you may be struggling with. I will definitely be making Wax Haven my permanent go-to spot for all waxes!

Super happy with my Brazilian. Erica made my experience comfortable and almost pain free!!…read moreAffordable and thorough!

DO NOT GO TO THIS NAIL SALON! I got a huge FUNGAL INFECTION on my thumb from infected tools that…read morethey used on me at this salon. Not only was the service terrible, but the unsanitary conditions left me with a fungal infection so painful that I had to seek medical care because of the pain and their negligence. I would give zero stars if I could. This salon is a complete nightmare! Please do not go here, it's unsafe and disgusting. I would never recommend this salon to anyone, and I strongly advise others to be cautious.

I've been a loyal customer for almost three years, always requesting Angie because I like the way…read moreshe does my nails and toes. Recently, I called to fix a broken toenail and was told I didn't need an appointment because it was a quick fix and that Angie would be available. When I arrived, staff acted confused to my call , and Angie was busy and told me that it'll take her 1hr 30 min to complete and that I can wait or come back. I mentioned that i tried to handle this matter the proper way by booking and appointment but was told that she will be availabl. I called and scheduled for the next morning with Angie, She confirmed the appointment, and I even received a confirmation text. When I arrived at the scheduled time, Angie was "off," and staff claimed I never confirmed. This wasted my time twice and felt very unprofessional. On top of that, despite being a paying, loyal client who tips regularly, I booked Angie for my wedding nails and on arrival I was told she wasn't available so I had to search for someone else at the last minute! Angie consistently gives me a cold and unwelcoming attitude, acting as if she doesn't want to do my nails. All fingers was pointed at me when I did my best to book the proper way! Because of this experience, I, along with my sister and mom, have decided to take our business elsewhere. It's disappointing to lose a loyal client over poor communication and unprofessional behavior, but this experience has made it clear.

Very friendly atmosphere. Tony was my stylist, he made me feel comfortable, listened to what I…read morewanted and delivered! I highly recommend this salon. I was a walk in and was seated quickly.

Yovanna fue muy paciente, hizo lo que pedimos y el resultado fue maravilloso. El vibe demasiado…read moretranquilo y ella es muy inteligente te informa de todo el procedimiento y el porque, creando confianza. Me encanto y a mi hija muchísimo más, quedó super feliz.

Honestly, the guy that did my partner's hair ruined it. She came home crying. My partner showed him…read morechest length haircut with layers and he BUTCHERED it, cut it UNEVENLY like an amateur at shoulder length. Unacceptable!

Great cut! However, they increased from $15-$17 to $34.99 for a simple hair cut, nothing else! Over…read moredouble in just 6 months! THAT'S CRAZY! My income hasn't increased! I think doubling is totally extreme! Sorry!

I LOVE this place! I've been going here for a few months, and I do the monthly membership. I think…read morethe membership is a great price for either a massage or a facial. I've done both. The ladies at the front desk are always super sweet and helpful, and one time I purchased an expensive serum from there that leaked so bad and they were able to let me exchange the serum for a new one. If you need a massage I cannot recommend Susie enough. She is absolutely amazing and gives the best deep tissue massages I've ever had. I use Caroline for my facials and she is knowledgeable and sweet too. This may be the jewel of Lake Nona for me!

This spa is fantastic!…read more Having recently moved to St. Cloud after being with the same lash artist for three years, I was truly worried about finding someone to fill her shoes. Pristine Spa lash artist, Sarah, was the answer to my prayers. She took the time to understand how I wanted my lashes to look and made sure I was satisfied. Sarah is a pleasure to work with and her lash skills are sublime. I always leave feeling amazing because thanks to Sarah, my lashes are perfect. If that wasn't enough, Ashley and Alessia at the front desk are simply delightful, and I look forward to seeing them each time I come in for lashes. I'm truly grateful to have found such a wonderful place!

I was pleasantly surprised by the service here. Didn't have an appointment and waited only 5-10…read moreminutes to be taken for my pedicure. I asked for the delux special gel pedicure and it was amazing. The scrub was amazing and the message Í had was great, Í asked for the same color as my nra icier and they found the color that closest matched. The cleaned up my cutícula and painted my nails perfectly. I honestly have no complaints Í am really happy and will be coming back again.

When I say I had a Great experience with Sherry...I mean GREAT. I originally had a different nail…read moretech but she had an appointment, so Sherry came over and took very good care of my feet! We had good conversation and the foot massage had me pause scrolling I will definitely be call when I'm I. Florida!!

I'll start by saying EWC is usually the place I avoid for many reasons but when I couldn't find…read moreanywhere else, I decided to give this location a try. Walking in, everything felt different. The receptionist was SO unbelievably sweet and got me checked in quickly. Plus, the location looked very new and clean! My waxer, Chante, was amazing! It didn't feel like a rush job like most of these place do but instead she was clearly very detailed and knowledgeable. I really enjoyed how they recommended products but didn't shove them down my throat. I know they have a job to try to get us to buy all kinds of things but these ladies gave me info and let me make my own decision. Other EWC locations had me running out of the door because it was like they wouldn't take no thank you for an answer. I will say, because of how happy I was with the service and the people, I did end up buying a product and will likely be back to this location.

Annoyed, I purchased my boyfriend a 12 visit wax pass for men's Brazilian wax. We were able to…read moreschedule online no problem. Only a couple hours before the appt he receives a call that they only have one tech that does men and she wasn't in and to try and location 5x farther and would take 4x longer to drive to. I've never had an issue scheduling my own Brazilian wax, so it's annoying most of their safe won't wax men.

PLEASE PLEASE PLEASE AVOID THIS PLACE!!!! I was super…read moreduper excited to try this location. I schedule a reservation prior to and got a promotion with the reservation. Upon arrival I waked in and got meet with nothing . I walked up to the front desk and was meet with a rude lady. I'm not sure if she was having a bad day or if someone had just ticked her off but her tone was so unwelcoming and uncomfortable. I checked in and got asked for my ID. I've NEVER been asked for my ID at any waxer before, but didn't argue and went to grab it upon coming back she said the price is different because I'm not local so there will be an up charge and I don't get a discount. Upon hearing that I was shocked- an UP CHARGE- because I'm NOT LOCAL?!? I was super shocked and then recalled well I do have another email promotion I got sent as well and told her about it and I didn't even get to finish my sentence and she was like "You aren't local- you don't receive anything " at that point her whole attitude and way of delivering everything she told me sounded rude as if I was beneath her. It was so uncomfortable and unwelcoming. Would NEVER want anyone to be treated this way. She said she needed to take a photo to of me and never explained why, I refused so she said she was gonna take a picture of my ID. Asked to cancel the appointment as a whole and she said okay and she was clicking at her computer for maybe 5 minutes before I asked if I was free to go or had to sign anything and she looked at me with so much disdain and told me "yea - it's been cancelled" I was fuming, she saw me standing there and never once told me anything. I left and I promised I would share my experience so no one had to go through the experience I did, I called another shop that was 5 minutes from there and they were beyond WELCOMING, KIND, ATTENTIVE, and also never asked for my ID or a photo.

Friendly service, fast and clean. Jane made the whole experience feel comfortable as well and will…read morebe recommending her to people!

I found this place through an advertisement in the Polk County newspaper. I went to their website…read moreand found their services is reasonable. I've look at other place I just feel the prices are outrageous that I am paying for their rent. On top of they are always pushing their products. I am not of fan of is dermalogica, Rodin & field, or Image. Spa Haven is nothing like that. It's cute and quaint. Super clean & the staff is so welcoming. I've been here twice & each time have gotten a different service & they offer nail service & lash lift. I am tempted to try out their Lash service. My last appointment I got my nails done. Nothing fancy my cuticles were growing crazy. I got a hydrating facial. My acne is getting out of control. The owner is nice & she not that talkative. She gets down to business. Which is nice but I did have to ask what exactly did she do to my face. She kindly explained. The girl who did my nail was lovely. All in my experience was amazing. I got another appointment coming up! Which isn't my thing. I got to say I am excited to come back.

Meghan is the hidden gem of Winter Haven. If you haven't gotten a facial from her, you have no idea…read morewhat you are missing. So relaxing and soothing to not just my skin but my stress levels too. I am hooked!

Rocio was amazing! Such a great experience, she was quick and gentle and very detailed! Her pricing…read moreis really great as well! Definitely recommend!

Very professional and clean environment Rocio is one of the best. She takes time to listen to your…read moreconcerns and makes you feel welcomed. 10/10 recommend