UPDATE: Voss came about 9:30 this AM. Could not fix it, coming back. Even with gas off, windows…read moreopen - gas smell is too strong to stay downstairs in the main part of the house. The owner felt our review was unfair, and even though they offer 24/7 and emergency service, and we have a service/maintenance contract with them - this didn't fall on their shoulders. We called FS, they advised us to call who manages our 2 HVAC systems (Voss) so that is what we did. Previous Review from last night; Darrell is not managing the Emergency line and we have a gas leak!!! (Update, he apologized, said he was "passed out," and called about 45 min + later, but did not come here.) We've done all we know to do, but FS Propane said to contact our HVAC maintainers...which is Voss, and we have a Service Plan with them. Two calls to Darrell, a Text to Neal, email to general email address, and here we sit! Windows open, hot and sticky with the smell of gas in the air... awesome customer service.

Terry H. was professional, helpful and knowledgeable. ....a super-nice guy! It was our first time…read morewith Voss HVAC, and it's looking like a great start. We will definitely call them again for future work on our geo-thermal unit.

I cannot say enough good things about Burns builders and Burns heat and air. They installed a 2 ton…read moresplit unit (outdoor/indoor unit) with duct work in the newly remodeled section of my home. In addition to this installation, they upgraded my electric panel. Other HVAC installers estimated that I would need a 1.5 ton unit. But Burns insisted that a 2 ton would be perfect for the space and not overwork the unit. They were 100% right. The unit is utilized for a renovated attic space. So it does get extremely hot in the summer. If I had gone with the 1.5 ton unit then it would have been overworking itself. I have to say they did all of this work with incredible integrity and for a fraction of the cost that I was quoted from other HVAC businesses.

From the owner: We are a full service Heating and Air company. We sell and service all models.read more

This is a follow up and a HUGE thank you to Dustin, Robert and Brody for the amazing install of my…read moreNEW GENERAC unit. Of course, since this post I've been putting together more things I wanted done...which were handled with professionalism and courtesy. No question was too stupid and they took the time to explain this process. Reed Electric is a solid 5 out of 5! Casie manages scheduling like a boss and it's apparent that Tom treats his team with respect - very rare these days. Thanks to all of you!

From the owner: Specializing in electric, heating and air conditioning services in western Kentucky and southern…read moreIllinois.

They are professional, found the problem in minutes. Fixed everything I needed done. They made…read moretime for me in between joins. Excellent service!!!

So thankful for them and their commitment to people! They caught our severely damaged electrical…read morebox before we had a tragedy! They identified the problem and stayed working on it until it was all replaced! They are fast, thorough and professional and I will always recommend them! They are a throw back to when customer service and satisfaction were key....if you want something done right, give them a call!

Country Comfort Solutions exceeded my expectations. From start to finish, the owner and staff were…read moreprofessional, courteous, and very knowledgeable. They explained everything clearly, completed the furnace installation with great attention to detail, and made sure I was comfortable with how everything worked before they left. The quality of their service and workmanship truly stands out. I highly recommend them to anyone in the Jackson County area.

From the owner: At Country Comfort Solutions, our goal is to provide solutions to our customers' needs. If our…read morecustomer needs an existing system serviced, in Murphysboro and surrounding areas, we can do that, no matter what brand or model (Boilers, Geothermal, Furnaces, Air Conditioners, or Heat Pumps). If our customer needs a new heating or cooling system, we can also do that. We want to provide solutions that will keep our customers comfortable year round. We stay up-to-date on the latest equipment so that we can offer you the most energy-efficient systems available - this saves you money. In Southern Illinois, one of the most efficient systems is a heat pump. A heat pump helps keep heating and cooling costs low - that's year round savings! If you are an allergy sufferer, we can offer you the latest "Captures and Kills" technology in an air purifier. An air purifier can be added to an existing system or put in with a new system. We want to find the solutions to all your heating and cooling needs. We also want to keep things affordable. We stay up-to-date on any credits or rebates available to you, whether that is through Federal Tax Credits, through your local energy service provider (Ameren CIPS or Egyptian), or through manufacturer's rebates. At Country Comfort Solutions, we value your opinion. We want to do the best work possible for you, so that when we are finished you will want to tell all your friends.