Had a problem and reached out to Bauer Automotive. Got a quick response and brought my vehicle in,…read morethey gave me a proper diagnosis and fixed my baby up fast. Great crew, will definitely be going back. If you have any problem with your vehicles, Bauer is the place to go.

STAY FAR AWAY!!! AVOID AT ALL COSTS!! Heavily padded bills,…read moreattempted to double charge me for parts already purchased, excessive 50% markup on parts, attempted to charge me for expensive repairs that were not needed, attempted to charge me for parts that were not used. After written estimate, deposit, and completion of work Mike Bauer added $800 in labor to my final invoice w/o approval nor a valid reason. Ultimately tried to explain the $800 charge as for 'extra test drives' to check for issues with the same $2,800 repair I declined because it was not needed. Bauer was extremely rude, demeaning, and angry bc he was called out for these multiple attempts at padding my invoice. He got away with the bulk of it by refusing to allow me to pay what was agreed and wouldn't return my vehicle though i'd driven 4 hours to pick it up on Christmas Eve. YOU are much better off taking your equipment to the dealer for repairs.

This is a great, small local garage. The owner is the actual Tommy, and he dealt with me over the…read morephone, from New Hampshire, while taking care of my daughter's car. She is a college student in Madison, and he was wonderful with her, explaining the problems, and even sent me pictures of the parts that need replacing from his phone, so I would know exactly why he needed to do the work. What he charged me for parts and labor was absolutely reasonable, and he was kind and considerate. I can relax knowing that my daughter has a trustworthy mechanic in New Jersey, and that is beyond measure. Thank you, Tommy!

You will never meet a more trusted person in your life. We have used Tommy for over 20 years to…read morekeep our cars running. The only reason my car is still running beautifully at 270,000 miles is Tommy's expertise as a mechanic. I could list many examples - but one that comes to mind is one day I couldn't get my emergency break off. Tommy got in his car and came to help me. He takes pride in his work and is always in high demand. Best kept secret in the area!

I have been going to Madison Tires for over 15 years John, Art and crew are outstanding…read moreprofessionals They are always curious, honest and straight forward with this 77 year old lady. John goes the extra mile and if he can't fix your car, he is the first to point you in the right direction as to who can He is not money hungry-pricing very fair He treats his customers and employees with respect and his positive reputation in the community is well deserved!!! Kathy S

STAY FAR AWAY! I have never been treated so poorly and rudely! NIGHTMARE! HORRENDOUS! DISGUSTING…read moreexperience which ended in owner John forceful, arrogant, rude and disrespectfully speaking to me and in front of his employees. Sad I have to even give 1 star for this service & professionalism is a ZERO!!!! Extremely unprofessional! I paid $701 for 3 "new" tires. Over the phone I was quoted $630 "with service". Invoice gets text to me stating $701. Upon arriving the driveway where you pull up is filled with nuts, bolts, screws, nails. I'll need 4 more "new" tires just from pulling in and out of the driveway. First bad taste was when I made my appointment over the phone John was swearing while speaking to a fellow employee. More swearing when I picked up my vehicle where John was on a private phone call yelling "I need to pay $800 or I am going to be kicked off my insurance." I paid the bill, I went to my vehicle where I instantly noticed the tires were VERY dirty, filthy and scuffed, filled with rocks. My old tire looked newer than the 3 "brand new". I went back inside to ask John why the "new" tires looked so dirty and he blamed the rocks in the parking lot where the vehicle sat for 1 minute. Not buying that but ok. I politely asked, "How do I know the tires are new?" He said rudely, "They are new." "How do I know? Do you have a tag or receipt on them?" "They are new!" Bad taste. Bad feeling. As I drove away I heard a noise coming from tire and noticed the tire pressure light was on. I called Madison Tires back to mention the tire pressure light and "Patrick" instructed me to drive around for 20 minutes to see if the light with recalibrate. Ok. I did just that, ran an errand and when I returned to my vehicle my tire was flat. My "new" tire was flat. As I drove back to Madison Tire I called where I was told to come back and they will take care of it. As I pull back up and exit my vehicle John walks towards me saying UNACCEPTABLE! UNACCEPTABLE! Make yourself comfortable inside SWEETIE! I am female but don't talk to me like that. At the time I thought he had sympathy for the inconvenience of leaving with a flat, "brand new" tire. When I noticed they completed I walked into the office where John was surrounded by employees, he tossed the keys at me and said, "ALL SET." I asked why the tire was flat, he replied forcefully, "BAD day and BAD service". He explained the cap was not put on directly. Unacceptable is right John! To purchase new tires and leave with them flat is WRONG! I am leaving for a road trip in the morning. To feel unsafe! To pay for 3 "new" tires and not know if they are used or new. They don't look new! Hearing this and being concerned how dirty and scuffed I explained how unhappy with this experience and I would like some sort of confirmation these are 3 new tires. I ask for him to provide me a receipt or tag for the new tires. John said, "You get nothing!" That's when this interaction turned south. My old tire was cleaner the new I said I'm going to need a car wash these "new" tires are so filthy, he rudely said, "Good, go do that." I said, "I paid $700 for these tires" he cut me off and sarcastically told me "That's nothing!" That is nothing?! Who do you think you are John!? To be so unprofessional and speak to your paying customer that way. And in front of your employees. I again asked for proof these tires were new and he refused to, wouldn't and couldn't do that. It's because they are not. They wouldn't look SO WORN/DIRTY/FILTHY/SCUFFED if they were new. I asked for a second copy of my invoice and a man with an awful curtly hair mullet (not sorry) said "I already gave it to you." SO DISAPPOINTING! SO LIVID to receive such incompetent service, take no responsibility, be treated so poorly and to be short and rude and blame me! John said, "I don't like your attitude." You are way out of line John! I don't like to be SCAMMED JOHN! I asked why the tire was flat and asked for proof of a receipt or sticker tag that these 3 tires I paid $701 for were new. He refused and couldn't show any such thing. This business is called Madison Tires and you give me dirty filthy flat tires, and don't even know how to properly and safely install them! Mind you, I had been so understanding, polite, patient and kind with "John" this entire process, I was completely taken aback and extremely insulted. I was trying to support local instead of going to the dealer but a HUGE mistake on my part. Now I have to go back to my dealer to confirm these dirty, disgusting tires are even NEW! So if you are looking for a reputable place that handles your car with close detail and knows how to speak to people, this is NOT the place for you. DO NOT TRUST THIS PLACE !! and John LEARN HOW TO TREAT PAYING CUSTOMERS and then hire staff that knows how to do their job. If my dealership confirms these tires are used I will see you again soon John!

$540 for a 2 mile tow & battery. Yes i got ripped off like the other review for the $500 battery…read morereplacement. It was a warning but didn' believe it could happen again. I was a sucker & taken advantage of.

Dear T & J, I called you in a pinch on a Friday afternoon when my mom had a flat tire on Route 78…read more You said you would be there in 15 minutes and you were. My mom is 71 years old and couldn't manage a flat tire on her own. You showed up promptly, as you said you would, and helped her in a bad situation. John, you are a man of your word and we truly appreciate your concern and fantastic service. I can't recommend your service any more highly than I already do!!! Thank you, thank you, thank you. Call T & J whenever you need great reliable service. We know we can count on you for our service needs. Jennifer P.

I took my car for an oil change here for the first time. I arrived about five minutes before my…read moreappointment and checked in. The staff was pretty friendly and welcoming. I checked in pretty fast and they got my car from out front to put in the garage within like 10 minutes. Maybe it was a slow day, but I literally was out there within a half hour. They didn't try to upsell me anything for this appointment I would return.

The staff is friendly, and this place is fine for oil changes and minor issues. However, I would…read morenot recommend it for major car problems. I was towed twice in one week after paying the full amount. They guaranteed that everything was fixed and safe to drive, but my car broke down again right as I was about to get on the highway, which was very scary. I then returned, and they confirmed that I needed to take the car to the dealership.

Carl recently repaired the toggle switches which control the front electric windows in my 2011…read moreAcura TSX sport wagon. Both toggles snapped off due to 'plastic fatigue'. Dealership wanted almost $800 to do the repair and no promise on when the parts would arrive from Japan. Carl was able to get the part from a used/non-functional Acura within 2 days. The unit was replaced and functioning within half a day of receiving the part.......all for under $400. Need I say More??

Karl and his staff are honest, have fair pricing and get things done right! We bring all of our…read morecars to him!

Excellent and immediate service. Very fair prices, very customer oriented staff. Will definitely…read morecome here again.

I took my car to be inspected on Saturday April 25th. I spoke with Pam and she said she had to…read moreorder a cap for gas so it will pass inspection. I ordered it and asked when car would be ready. She told me to come Sunday after 8 am to Pick it up but I had to drive it so computer registers it and come back on Friday. When I went to pick my car up with all paperwork such as insurance and registration and proof of title it was not there. The nice kid working in Sunday am said I'm sorry but we gave your paperwork to someone else. I said huh, that has all my info on it. I said is someone bringing it back. I called Pam 10 times and never responded or text me back to help solve it. I had to take the other guys paperwork and call him to see if he had my info. Needless to say they had his wrong number so I then had to find it on my own. I called the guy who took my info and asked if I can get it. The service station and Pam never called me to try to help or solve thier error. I won't be going there again with how careless they were. Anyone could have taken my info and car title.

There is a new operator at this gas station and its name is BM Auto Repairs. I have a 2004 Ford…read moreThunderbird which is an older car that is prone to problems that not everyone is willing to work on. I had my front struts replaced my first repair with them and my AC system diagnosed and repaired by them. I feel they are extremely fair, and also very competent. I would like to add at this point, I have done Business with Damiano's Service Station, and they were both competent very reasonable as well. When they went out of business, I was a bit concerned because I felt I could trust them. I am thankful BM Auto Repair was able to take their place. Give them a try, you won't be disappointed!

Always the best, our go to garage in the Madison area, always great work at a fair price - thank…read moreyou guys!!

I have had my Honda Pilot Services here a couple of times a year for basic stuff many years ago…read morewhen Dave was the owner. The experience has been consistent up until last year. My guess is Dave is fishing somewhere in Florida. Oil changes, tires and batteries even a mouse that got clobbered in the AC fan (yeah that happened in Philly). Prices were always good and the customer service excellent up until my last service. I had a radiator replacement in 2018 and needed inspection and it was like bizzaro-world the last time. This is a mechanic business right? So a couple of basic things: 1. Commit to complete the job at a specific time and date and deliver on that commitment. 2. Don't explain how busy you are and not be able to figure out when the job will be done. 3. No matter what please do call the customer if you commit to complete the job the same day and cannot, for whatever reason. 4. Free oil change next time is rarely ever a remediation for whatever inconvenience customer has experienced. 5. When customer calls the next day expecting answers on when the car will be ready don't ask the customer when would they would like to get the car if you already missed agreed time and it's still not done. Clearly it's not about when the customer wants it. 6. When unhooking the battery please do connect backup battery to not lose driving data for emissions test and radio code. (Yes I have the radio code) Then tell me to come back tomorrow for the inspection after driving it for 100 miles. 7. Don't leave the backup battery in the back of clients vehicle. Yes the one you didn't use in 6 above. The two most positive things I can say is the job was done finally and the car is running fine. That and the price was competitive! If it wasn't for these two points it would be 2 stars.

I've been bringing my cars to Henry at Rose City Repair for 20-years. Great prices, great work,…read moreand even more important...very honest!!!

I walked in & the gentlemen greeting me was sitting at his desk smoking. And this was in an auto…read moregarage where canisters of oil are nearby. But the real reason I'm writing this that he tried to rip me off. I need new rear brake pads & rotors...a job I ultimately got done for $300. He offered me a grossly overpriced estimate of $500 which didn't even include new rotors rather he would re-finish the existing ones. Bottom line the proprietor lacks professionalism & possibly business ethics. My advice is stay away!

I've been using this place for my car's oil changes and repairs for about five years now. It's your…read moretypical suburban garage. I find prices to be reasonable and the people working there honest and trustworthy. I've never had issues with any of the services performed on my car. Can't ask for much more than that in a repair shop!