Horrible place, even worse people. Firstly I was lied to…read moreabout what type of insurance they accepted there , only to be charged out of pocket once visit was complete. This dentist started work on my daughter which she refused to complete and suggested no other alternative. The treatment was horrible and the people there are scammers and crooks.

Customer service is a 10. Dr D'Souza always answers all my concerns. They really care about me as a…read morepatient and always give a personal friendly touch to there service. Pain free a great experience.

I went in for a dental procedure and was given lidocaine. The lidocaine made me shake pretty…read moreseverely. I informed my hygienist (I believe it was Debbie) who paused the procedure gently and attended to me. She provided me with expert trauma informed care and such profound gentleness, patiently explaining what she was going to do while listening and attending to my needs compassionately. I was able to complete the procedure. The next session, I was given a different local anesthetic for my comfort without asking. I really appreciate this dental office. As an adult who avoided going to the dentist for a while out of fear, this office is a breath of fresh air. They never fail to make me feel safe and as comfortable as they reasonably can when it comes to dental work. I'm so glad to have found them.

Staff is so nice. They take their time to answer questions and really try to make the visit as…read morecomfortable as possible. Wife has a cavity and she was able to get it taken care of quickly.

When my wife and I arrived in Schenectady from NYC in 2005 we found a dentist we thought would be…read moreadequate for our family of four. Dr. Sossner is not adequate. He and his staff are exceptional. Every aspect of this practice is directed toward the well-being of the patient. This is simply the best dental care I've ever received. Here you will find a highly skilled and extremely well rounded practice, without the high-cost frills and window dressing. This is a place to heal, maintain health and wellbeing. My wife and I trust Dr. Sossner. He is consistently empathetic, and so are those that work along side him. Both my wife and I have standard issue teeth - some problems , mostly older cavities, some root canals needed. Our care has been top-notch. There is never an instance where we feel the procedures are unnecessary or excessive. In one case when we needed specialized work done, we were promptly referred to a specialist, one with both high quality expertise, as well as being reflective of the kind of service we had come to expect from anyone associated with Dr. Sossner. Both of our boys have been with Dr. Sossner since they were 5 and 9. Now that they are undergrad and graduate students, they make it a priority to visit Dr. Sossner when they come home for their dental needs. My 91 year old mother now lives with us, and her dentist recently retired. Once the pandemic eases up, Dr. Sossner will have yet another member of our family as a patient. I am proud and honored to give Dr. Sossner's practice this 5-star rating. ... Note: There are three other prior reviews here. One is a 2-star. At best, I'm assuming this is a case of mistaken identity. At worst, it is, from what I can tell, illegitimate and designed to malign a good doctor, and should be removed from Yelp. I doubt the authenticity, and so should anyone perusing these pages.

Hal has been caring for my teeth for a dozen years. I live in Albany, but make the drive to…read moreSchenectady twice a year for cleanings. So that makes 24 visits! I couldn't be happier. He cares deeply about his profession and patients and has a great "chair side" manner. Hal's staff is fully pro, too. An interesting (to me) aside. I moved here from Omaha, where we lived for a dozen years. Had a dentist there who said I had really great teeth and gums and as a result, recommended cleanings only once a year. Moved here and tried a dentist in Delmar who, upon his first look, said I needed gum work. Something with a laser. I don't recall the details. That felt wrong based on my prior dentist's opinion. Before I had any more work done by the Delmar fellow, I met Hal at a social gathering. Shortly after, I had an appointment with Hal who confirmed that I have great teeth and gums and need no gum work. Twelve years later, while looking up his number on Yelp, I see he has one bad review, so I'm happy to give him his second glowing review in an effort to encourage you to give him a try.

I wanted to wait a few days so I didn't jinx my filling. Had a perfect experience. The office is…read morevery clean. Front end staff are very kind, knowledgeable of insurance, and friendly. My cleaning was great. As comfortable as one can be. Felt fantastic after. Did a great job. X-rays went well. A week later I had a filling. The dentist is fantastic. Numbed me perfectly. Just in the area he would be working on. No crazy stroke smile after haha. The filling was very fast. Explained very well. Unlike other fillings at other offices no pain at all after. Like not even sore. And my cavity was deep! Very impressed. Literally ate on that side that night because I forgot I had work done. Almost as soon as I left the numbing started to wear off. In past experiences with another office I walked around looking like a stroke victim all day. Not at this office with this dentist. You wouldn't know I had work done. Really a perfect experience I would highly recommend this office. Gentle but very efficient. Really know what they are doing. I felt safe. And was happy with the work. Actually looking forward to my cleaning in a few months!

Dr. Gillenwaters listens to your needs and his staff has been really good with scheduling…read moreappointments getting insurance approvals and so much more. They do great work and are very happy people! Professionalism is key and the facility is equipped with everything for your needs.

I have a history of HORRIBLE experiences with dentists due to my resistance to anesthesia and the…read moredentists' unwillingness to listen when I tell them that. Dr. Oyangen not only listened, he clearly explained why he thought what he would do would work...and it DID work! NO PAIN! The extractions, 12 stitches, and it all went as had been explained. I heartily recommend Dr. Oyangen and his courteous and professional staff without reserve.

Need a dentist? Dr. Merten is amazing! I've been going to him for decades, and he and his staff…read moremake it a pleasant experience. Do yourself a favor; make an appt. you'll never regret it...you may even look forward to going to the dentist!

I've been going here for at least 15+ years and I wouldn't change. I'm am very afraid of the…read moredentist and dental work. My very first dental issue was a root canal and cap. Dr King understood my fears and explained the procedure his dental assistant stayed in the room the whole time and kept checking on me to ensure I was doing OK. He also recommended "gas" which I gladly accepted. Since then I have had a few dental procedures with no issues. I have my teeth cleaned regularly and I find his dental hygienist professional and courteous. The office staff is very knowledgeable and helpful with the variety of dental plans that they deal with to ensure that everything is covered or if needed assist with the paperwork for financing. I have recommended Dr King to my family and friends and I highly recommend this office.

The best dentist in the area! My family and I have been coming here for years. The care is…read moreexcellent, the hygienist is always so gentle and the staff is friendly! They never keep you waiting for long when you arrive for your appointment. I would highly recommend Dr. King and his staff.

The Cadillac (or is that Tesla?) of area orthodontics practices. We checked with a lot of local…read moreparents before coming here, as it had the reputation for being just a tad more expensive than competing practices, but both the results and the professionalism have made it well worth it thus far. The business side is flawless: check ins and initial intake are handled very well, and we got good help when the very partial dental insurance reimbursement for one kid's choppers went to the wrong place. Appointment times are kept very close, and are offered at school-friendly times for routine visits (although more extensive things may have to be scheduled earlier in the day). Throw in amenities: parent coffee and tea (the good stuff), mostly-working video game consoles (keeps the younger kids occupied) and a cheery if occasionally a bit crowded waiting area. Dr. DeLuke's extremely friendly with both parents and kids and explains things well without being condescending, and the medical assistant staff are also chipper and efficient without making it seem like you're rushed. So it has that happy medium of being pretty quick but if you need more time to have things explained, not a problem. One extra touch: one of my kids has a hearing problem for which he sees an ENT; Dr DeLuke took the time to get us a CD of the full scans he did for the orthodonture intake to show all the relevant parts of the head that we could take to the ENT at his next visit, who appreciated them. I take this as a sign he's a medical professional first, as it were, and an orthodontist second, and that's what you want in a specialty practitioner.

I have had many family members and friends taken care of by Dr. Deluke. His office has state of…read morethe art equipment he is nothing short of amazing. He will go above and beyond to make sure that your teeth are as perfect as they can possibly be. The office is beyond professional and he has always been available for emergencies. The cost may not always be the lowest if your shopping around but I can tell you he is worth the upcharge.