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Huntsville, AL

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Datatek USA

5.0 (3 reviews)
Open • 8:00 am - 6:00 pm

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Electronic Express - Home theater demo wall featuring receivers, bookshelf speakers, tower speakers, and subwoofers

Electronic Express

(18 reviews)

I'm raising awareness to report a television I purchased 22 NOV 24 at the Jones Valley Store. I…read morewent in to purchase a Black Friday special that was on the showroom floor (but was given a box from the back storage area). This television was already physically damaged when opened. The box had already been repackaged and not in a new condition. I immediately informed the store about the situation, and they asked that I provide photos of the damage. The television has not even powered on to display the picture. Again, I asked I be allowed to return this defective device for a full refund. I sent photos showing the Electronics Express box and a unit I purchased from Costco. The Smaller Costco box is in Brand new condition and works perfectly. Electronics Express store has simply given me a previously returned item, so they are not responsible for the loss of sale. They also made me sign a waiver since they weren't going to install the TV at $250, to deter any liability. Never do that, open the box in the store to inspect what you're buying! I'm going through corporate channels to get my refund and return their garbage TV!

Staff was friendly and quick but I had an issue with the men sending out a young, female employee…read moreto help load up a heavy appliance. Not sure of the reasoning behind that. I'm also a small, female so as we are struggling a man pokes his head out to see if we needed help. No dude...a little late at this point. Thanks for the new appliance and a sore wrist. Chivalry is dead apparently. Off to ice my wrist. Sheesh. Thank you to the young lady for her assistance.

Datatek USA - advertising - Updated October 2026

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