I brought my laptop to Mark with a broken hinge. He repaired the hinge very well after two weeks,…read morebut it wouldn't charge anymore. When I asked if he could fix it the charging port, he kept sending texts about how it couldn't have been his fault. Very unprofessional. I will never allow him to work on anything I own again. Also, he charged me $21 for one screw. Seriously?

Completely satisfied! Mark is knowledgeable, his price is reasonable and he quickly replaced the…read moreport charger on my macbook.

Wow, thanks Jim and Travis! I had decimated my HP laptop and Jim explained in a very knowledgeable…read moreway how much parts and labor would be to repair. I decided to say good bye to a substandard PC and purchase a refurbished one from Jim. He made it convenient and the pricing was awesome. I took the Dell laptop home and was was wowed right away, I spent years working with a very slow PC. But, didn't realize it. The one Jim sold me is a thousand times faster! Jim transferred stuff from my old PC to the "new" one and without me having to remind him he put my wireless mouse attachment from the old lap top. Great work. I am very grateful. You guys are never allowed to retire. Don Lofgren Jr.

These guys are great. They have plenty of time to explain what I'm interested in instead of…read morereading amazon reviews all night. Whenever I need an accessory they have the good stuff instead of the cheap flimsy stuff from Walmart. When my wife's laptop got hacked (our fault) we had them do the re-install to save me the hassle. Definitely trust their advice.

Loyality now manages our work computer system. Our computer systems has about 40 users…read more We are a small manufacturing company producing paper products for very large food, health care, and consumer products companies. Loyality is professional, capable, courteous, and cost effective. Our company has been greatly helped by the professionals at Loyality.

I had an old PC that the video struggled to come on. Dan…read morefixed it, cleaned it up and It's still plugging along. Super guy, reasonable $$ I'd definitely recommend him.

I gave Dan my computer for one problem to fix. He said it needed cleaning as well so I figured as…read morelong as he has it, ok. However, the problem was never fixed and although my computer was cleaned up (I think), the reason I went to him was not resolved. He was not a good communicator as far as listening to what I was describing and trying to say. $200 later, I still have the problem with the computer. To charge me that much and not fixing the original problem bothered me. Edit * After reading this review, he threatened to take away my warranty and to reply unless this was taken down. Sorry to say this, but I would not recommend his services.

I called Fingerprint Computer Services to mount a tv above our fireplace. They showed up on time,…read morecompleted the task in an hour, cleaned up after themselves, and charged the quoted price. Very satisfied.

I have needed the services of Fingerprint Computer Services twice in two weeks. The first time, I…read morecalled on a Sunday, thinking that the best I could do was to arrange for a home visit in a day or two. Totally surprised when the IT told me that he could be at my house in two hours. He fixed my "crashed" laptop in an hour. Runs perfectly. Second call, two weeks later, was for connecting a device by way of downloaded app and much manipulation. Oh, he came the same day that I called for help. I strongly recommend Fingerprint for all your computer needs. Doug Flaherty, Appleton WI

I would recommend this establishment…read more The tech support guy Dan provided great technical support and offered valuable advice. It's always timely and efficient. The price was criminally cheap, and I think I'll go back to him the next time my computer screams at me.

I contacted Dan to assist me with my mom's home computer. Even though his primary focus is…read morebusiness-to-business service, he treated us like a priority from the start. Dan was responsive, professional, and willing to help. He made sure everything was taken care of thoroughly. Highly recommended!

I have purchased my past 2 work computers through Cyber Works. I was able to get all the…read morecustomized features I needed, the machines ran very well, and when I need a repair from my use as the machines aged, the repairs were top notch. I also have been well satisfied with their protection program. I will be going to them for my next purchase as well.

If I could rate it zero I would. Customer service is not something they provide. My computer…read moreneeded a hinge. I brought it in and was told $80 and a few days. It went up to $183 in addition to the $32 I paid to look at it. They "fixed it" but fried my motherboard in the process. They did replace it. No apology and no compensation for taking 3-1/2 weeks for it to get fixed. A simple hinge and a few days to numerous phone calls and visits and weeks to fix something they broke, I guess I my expectation of at the very least an apology was just too much.

I've been having issues with my laptop, taking forever to start up and loading websites extremely…read moreslow. I contacted Reboot and Dalton fixed it quickly and it cost less than I expected. Thank Dalton for getting my laptop back to "better than new!" Now I can get back to doing business and keep in contact with my customers!

From the owner: Reboot Tech Support has the solution for all of your IT and Computer Service needs! Call for a free…read morequote today!

We went to Total Computing Solutions because we were having screen problems with our Apple Macbook…read morePro. The staff quickly diagnosed the problem and fixed our computer for a reasonable price. We will definitely be visiting Total Computing Solutions for our future computer needs. Very friendly and knowledgeable staff!

Never fixed the issue with my 3ds and was going to charge me $50 for a priority fee and a extra $20…read morejust to rub Isuprobe alcohol on a button with a q tip. This place is a joke.

Update: As promised, editing my review from one star to two, to say that someone named 'Kegan',…read morefixed the following issue, by giving us back our $60, here was the original review: "Calling these guys again today to see if they make this right. I paid $60 for a diagnostic that didn't result in my daughter's desktop working again. Had to take it back and they said the CPU needed replaced and that it would be $150. We asked if they'd take the $60 off of that and they said "yes", I wasn't there when she picked it up and they didn't take the $60 off. Calling them to get the $60, they claim that the CPU and install was actually $250 and they took $100 off. BS. That processor is $90 retail, and they say their install is about $60. I hate people getting taken advantage of. They need to do what's right or I'm turning them into the BBB. They take care of us, I'll come back and revise my review. Dealt with both 'Kyle', and 'Michael'." In summary, I won't go back, but I appreciate that they did the right thing. Eventually.

I brought my computer in to this facility to be checked and was told my computer would be finished…read morein 1-3 business days. It took two weeks for them to perform the basic diagnostic. I called 3 times to check in and ask for an update within this time frame, and each time I was given an excuse (i.e,. we don't have the proper tools to run the diagnostic, we are short staffed, we are slammed) as to why they've neglected my services, but they kept telling me "You will get a call from us by the end of the day," to which I never did. On one call, the boy told me that it was a motherboard issue and they didn't have the materials to run the diagnostic for it. Finally, I called one last time to check in and a nice guy spoke with me and was very honest in saying that there should not be any excuse for this to not be done, and he was kind enough to put it in the front of the queue (which made me wonder where my computer was in the queue, or if it was even in the queue) and it was a very simple fix (not a motherboard issue, as I was originally told). Cherry on top of it all, I was told since they had me waiting for so long, they would waive the diagnostic fee. This was not the case when I came to pick it up, I was charged full price for the diagnostic after being fed a line of excuses for the last two weeks about my computer. Will most definitely NOT be returning, and WILL be sharing my experience with UBreakIFix to anyone who seeks electronic assistance. Note: If you provide a 1-3 day timeframe, ADHERE TO IT. A 1-3 day timeframe turned to almost 14 days, be transparent.