They took the time to properly diagnose my PC issues instead of just guessing or trying to sell…read moreunnecessary parts. After testing the system, they were able to narrow the problem down to the graphics card and RAM, explaining clearly how each component could be contributing to the instability I was seeing. What really stood out was how well-equipped they are--proper diagnostic tools, test hardware, and the knowledge to use it all correctly. They checked the GPU under load, verified memory compatibility and performance, and gave me a clear picture of what was failing and what my options were moving forward.

John at Human Computer is the best! He has helped me countless times. He's been serving us 10 +…read moreyears with excellent customer service and very reasonable prices. Human Computer is the place to go to for all your computer needs and services, would definitely recommend.

Wayne, Words cannot…read morebegin to describe the process from start to finish. I had a 512GB sd card that went bad a few days ago and I was frantically searching for places to assist in this recovery. I sent out a yelp project request and Wayne was one of the few people that was willing to take on the request. Mind you I asked on a weekend and Wayne said to bring it on in for an evaluation. WITHIN MINUTES, saw it was recoverable and so the rest is history. Wayne and his team made sure I knew what was going on through reports and multiple phone calls. I paid additional for rush but STILL ALL WORTH EVERY CENT. Exceeded the standards for sure. Best part is not only the level of service and hospitality, but my data has been saved. So thank you very much Wayne and your team! It may sound as if I'm overexaggerating but honestly come to Wayne and his team and you'll understand where I'm coming from. I will return for future recoveries! -John

I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at Data Recovery Man (aka Alandata.com). He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

Highly recommended. Crashed an internal hard drive that had significant data on it that I had,…read moreirresponsibly, not backed up to any other sources. The damage I did to the drive required Five Star's clean-room service, and they quoted a flat rate to me in advance. The effort of recovering the data ended up being very challenging and took longer than any of us expected, but at the end Five Star was able to recover over 99% of the files--and I'm happy to say, the 1% of files were not important to me, so the 99% they recovered covered everything I needed. Despite that significant extra work, they invoiced me only for the original quoted amount. I'm happy with the results but also the professionalism. When I first reached out to Five Star, they got back to me at the start of the next business day and, after answering a few follow-up questions, I had a quote and scheduled to drop off my drive the same day. Vahan and Elen were particularly helpful and professional the entire way through. It was really a pleasure to work with them and I can't recommend Five Star enough!

I definitely recommend Five Star Data Recovery. They are knowledgeable and capable of recovering…read morecomplete local file storage on the ssd. If the repairing the laptop device to power up and boot fails, Five Star is facilitated to remove the ssd chip from system board, and mounted on test fixture to read access and transfer the data set to an external drive. Five Star is committed and methodical, and were successful in recovering entire 100 gB from my laptop soldered ssd.

I came to Alan data for 2 hard drives that no longer started up. Initial intake was quick and…read moreimmediately you were given a text and email confirmation. After, I was updated with the progress. After it was completed, I could not get it to read on my Mac. Wayne was able to confirm there was a bug within the os . He without hesitation, took back the hard drive and re formatted it. He also spent almost an hour over the phone to try and diagnose the problem. Customer service was above and beyond. Another note to add is that though I belong to the newer generation, my tech experience is very little . He was never condescending. Overall, I would definitely come back should I have another problems with my data!!

I needed to recover important data from a flash drive that had stopped functioning. When I…read morestarted calling around for help, I was floored by the cost estimates I was getting. Then I talked to Wayne at AlanData. He quoted me a very reasonable price and told me to bring the flash drive down to his Santa Ana shop for an evaluation. I took the device down to Wayne, and barely a couple of hours later I was back in my office WITH MY RECOVERED DATA. To say I am a happy and satisfied customer would be a monumental understatement. Great Service for a very reasonable cost. Thanks, Wayne!

I had a great experience at this repair shop. My PC suddenly had an issue where one of the fans…read morestopped working, and I was worried it might be something serious. The staff was very professional and quickly diagnosed the problem. They explained everything clearly and didn't try to upsell unnecessary parts, which I really appreciated. The repair was fast, affordable, and my computer is now running perfectly again. Overall, honest service, fair pricing, and great communication. I would definitely come back again and highly recommend this place to anyone needing computer repair.

The boss is kind and precessional, fast repair and reasonable price. Excellent experience!read more

This is the absolute best place to go for help with a damaged drive, lost data, and majorly…read moreimportant help when you have a serious data recovery issue. I was hesitant at first because you want to make sure you are going to the best place and getting the best value. I found it here and then some. Data Retrieval in Temecula was able to save all of our files, photos, etc., we are talking years and years of work and memories that we had lost due to serious hard drive damage. It was literally a catastrophe until we found Tim and he saved the day! He is honest. Fair. and extremely talented and knowledgeable. Before this experience, I was very concerned that all was lost and I might lose more money on top of the data I had lost. It turned out that this was the best deal imaginable - the value he has restored to us is incredible and the price reasonable and fair. We were so happy with his service that we left him a huge tip on top of the fee for his work. He is 100% our first choice if I ever have another difficulty with my data storage.

Beware and run away from this fraud!…read more I called Tim and spoke to him about my hard drive issue. I had installed a backup software and it supposedly ran my hard drive so hard that it caused a malfunction. I told him that I took my drive to another local technician and that guy thought it was it a connection issue where it plugs in. But a day later, that guy said it was not and something that he couldn't work on. That's why I contacted Tim because he had better technology to work on newer drives. When I brought the drive in, he looked at and didn't see any visible issues with the physical aspects of the drive. He bragged and boasted about how he's gotten 99% of his customers data back. He talked about how he works with 2 types of people- those who want their data back and those who go through all lengths to make sure their data is lost. At the time of drop off, Tim said he was waiting for a new board to be delivered, that was OUT FOR DELIVERY at that specific time. He would know by the end of the day if he could get my data back, and to stop panicking... everything will be fine. A week went by without any communication so I called him for an update. He hadn't even started my job yet. He blamed it on slow delivery and "the war in Russia..." I called another week later and the new board finally arrived and that he would need a few days and my drive would be ready. Another week later and he said he had to send my drive to the FBI in West Virginia because his new board was not working. I didn't realize the FBI was 'for hire' on data retrieval. Funny, right? It was Friday and he said the drive would returned on Monday. And yet, still no update until another week later. My hard drive is all of sudden broken and none of their tools can help retrieve data. Tim says a "microscopic " scratch and break is why my data cannot be read. He sends me pictures of the broken piece. I can see it in the photo and he would have seen it when I dropped it off. So now he blames the original technician. My drive was NOT broken when I dropped it off but it was returned broken to me. Tim is full of fancy stories...retrieving data that has been smashed by hammers and run over on purpose by cars, thrown in lakes and dropped down 15 stories! He works for the "FBI" and can get any info. Yet...this tiny little scratch is preventing him from getting my data. I think his stories are fake! I don't think he even attempted to get my data. Tim kept saying to me "it's gonna cost some money..." I make tons of money and was willing to invest whatever I needed to get my 2 years worth of data back. Maybe Tim thought I couldn't afford it or maybe he just likes to tell stories. He made matters worse. He is not a professional. He just a guy that copies data and actually lives inside his office with his mattress and curtains. Thursday, March 31- First attempt to pick up my drive and he's not there. I call and he answers in a perky tone, then when I say my name, he's all of sudden changed his tone and he's sick. But he'll be in tomorrow Friday. Wednesday, April 6- second attempt to pick up my hard drive. I call and ask if he will be there and he promptly says YES! Then asks "who is this?" And soon as I told him who I was, he said "I won't be in until much later. I'm still fighting a cold. Like 330pm." I guess that's when the cold is scheduled to end. He said he's going to send me the drive with a tracking number. But given his history of poor communication, I didn't trust him. So we drove over anyways and I had my husband go knock on his door. And guess who's there? Yep, that's right...Tim answered the door for my husband and my hard drive was sitting on the desk. I should have listened to the other reviews. Let's face it...not everyone has great reviews when it comes to data retrieval. I took the one with less risk and as it turns out, these issues with Tim are way more common. I messaged other people who got the same service from Tim and they all said the same thing...delivery, wars, FBI, and a little scratch all got in the way.

ASAP came through in completely recovering my failed disc, including our precious family photos…read more Daniel was highly professional in walking me through the process and keeping me apprised of the status. I highly recommend ASAP for your recovery needs.

Daniel was extremely helpful in the data recovery process of my failing WDCloud drive. He went…read moreabove and beyond in helping me get my system back up and running again. I highly recommend ASAP to help with your drive issues.

Very knowledgeable, knew what hes doing and what hes talking about. Took his time to make sure it…read morewas right. Yeah a few small files didn't make it but all in all worth it.

An external hard drive stopped working. It contained lots of old family videos and other stuff that…read morewas really important to my family. Robert at LowCostRecovery was able to repair the drive and recover 100% of my files - it only took about a week. He asked for no money up front and would only charge me if I accepted his results. It ended up costing less than a third of what a big box store (that will remain unnamed) wanted to charge me. Those, uh, "geeks" wanted $1750 up front to attempt recovery. If they were "successful", which they defined as any number of files restored (even just one), I could accept it for the $1750, or decline it, in which case they would still keep $1300. So potentially just a few files for $1750, or nothing for $1300. I'm not a business, it's just family stuff and couldn't justify that cost. So happy I found Robert. My family thanks you for saving our precious memories.

I needed a very dirty desktop to be cleaned. I called around locally and was told minimum charge…read morewould be $65.00 to $85.00. This is something I could have done myself but I wasn't real comfortable rummaging around inside my beloved computer. Called PC House and they were happy to do this small job for $25.00! PC House has been in business for years and Human Computer gets parts from them and Best Buy uses these guys. PC House cares about their customer base. Everybody else just wants your cash. They are screwing the competition, gotta love that!

WILL TRY TO TAKE ADVANTAGE OF TOU. The experience was…read moreexhausting and frustrating I'm busy at the moment caring for my mom who just had surgery so... We call and explain the problem with the laptop to the owner, Gilbert. He meets us at the shop, takes the laptop but doesn't pop off the back off for a 10-sec look. He hands my son a form to fill out saying that it would be $65. Luckily we pressed him on what we got for $65. FOR $65 he turns the laptop over pulls the back off (screws already removed BTW) looks at the port. Which needs to be soldered back on. IF we decide to have him do solder it back on, that will be at least $160. It is not a complicated task. I know, I have done it before. We walked away

This business offers outstanding service -- provided you know when someone will be there to assist!…read more They are expert when it comes to phones, extremely responsive and caring, and rapid in arriving at solutions. I've been enormously impressed and grateful.

WARNING: DO NOT take your devices here!…read more I brought my iPhone 15 Pro Max in with minor water damage after a trip. I told them upfront about the issue and clearly said that if it couldn't be fixed, I'd just go through insurance. The staff promised they could repair it and quoted me around $300, so I trusted them and left my phone. After that, it was one delay after another--they kept saying my new screen was "on the way." When I finally got my phone back, it started flickering and shutting off within just a few days. I brought it back, thinking it was under warranty, only to be told that they wouldn't fix it and that the flicker "wasn't covered." The manager, Brennan, will say whatever you want to hear just to get you to leave your device. It's all talk until you've paid, and then suddenly the story changes. I feel completely taken advantage of. If you value your phone, your time, or your money--go somewhere else or use your insurance instead. This location is unreliable, misleading, and not worth the risk. Easily the worst repair experience I've ever had.