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Darnell Dan

4.0 (4 reviews)
Closed 8:00 am - 5:00 pm

Services - Darnell Dan

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

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Aspen Dental - Cullman, AL

Aspen Dental - Cullman, AL

(24 reviews)

I want to preface this review by stating that I'm writing this on behalf of my girlfriend, who…read morescheduled an emergency dental appointment at this business on a Monday for a bad tooth ache. We are based out of Tuscaloosa, so we drove an hour and a half one way to ensure we got her dental care for the problem on an emergency basis. We arrived at the dental office to find a note taped to their door stating that the dentist was out of office for the day for a family emergency. The receptionist, who was subtly rude and very curt, scheduled an appointment for the next day. We found later that they had texted us 5 minutes before the appointment date to let us know it needed to be rescheduled. While I can certainly sympathize with family emergencies, the unapologetic attitude of the receptionist was unappreciated. The next day we came to our appointment. Same attitude problem from the receptionist, but she finally got to see a dentist. She waited for probably 45 minutes after being called back, then finally had her teeth examined. Their prognosis was incredible. They claimed that her wisdom teeth had yet to come in yet, despite 2 of them having already broken through the gums. They doubled down and denied it despite her telling them they're there. They told her she would need multiple root canals and numerous cavities that needed to be done as soon as possible. They also said that they would likely need to pull multiple of her molars, as they probably weren't savable with root canals. "There was no saving them." They also pushed and pushed that she needs their own brand of Invisalign braces, which were an exorbitant amount of money. They also pushed gum treatments. The culmination of this Invisalign discussion was verbatim, "if you don't start these treatments, in the next five years you will need to have a full set of dentures," all but saying she will lose all her teeth. We, after receiving two exorbitant quotes of over $10k for services, naturally went and got a second opinion from a local dentist where we found that: 1. Her wisdom teeth are (shockingly) coming in, one needs to be pulled asap. 2. She has a couple cavities that need to be filled. 3. She needs a single root canal. The difference between the two dental exams is shocking and, frankly, speaks clearly to both the disgusting corporate greed this "corporate dentistry" has and the unabashed ignorance of the dentists and dental assistants employed at Aspen Dental in Cullman. This is a clear case of professional misconduct, and, frankly, strikes me as almost insurance fraud, especially if we had went through with their "treatment program." The pressure to upsell small treatments to a full program without justification is patient deception. This dentistry is, to put it plainly, a sham full of inept, fear-mongering, bad-faith employees that predate on the people of Alabama. Needless to say, do not go to this dentistry.

Everything... the front desk lady was rude to me and the person that came in behind me. The office…read moremanager was extremely rude. Slow and it was me and 2 behind me. Will find a real dental office not a doctor in a box.

Darnell Dan - generaldentistry - Updated May 2026

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