1. Darla Michelle Hair Studio

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Gilbert, AZ

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Darla Michelle Hair Studio

5.0 (1 review)
Closed • 10:00 am - 5:00 pm

By appointment only

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Response quality

Excellent

Response time

40 minutes

Services - Darla Michelle Hair Studio

Hair extension coloring

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6 months ago

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Darla G.

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9/9/26-absolutely love my hair and the entire experience. June works magic and is so fun to talk…read moreto!! Definitely listed her as my go to. Check in/out was so easy. Lots of fun items to purchase to recreate the dry bar at home!Thank you all, excited to get ready for my birthday dinner tonight!! #43

I've been going to Drybar since around 2010, originally at the Scottsdale location, and have always…read moreloved the company and appreciated the care they put into styling my hair. That's why my experience at the Gilbert location has been so disappointing. My concern isn't just one appointment. On multiple visits, the manager with long black hair has come across as cold, short, and condescending toward me. While in her chair, there has been very little conversation or warmth, and I've repeatedly left feeling uncomfortable and unwelcome--as though I'm an inconvenience rather than a valued customer. As a woman of color with textured hair, this treatment has also left me wondering whether my race or hair texture plays a role. I can't speak to anyone's intentions, but I can speak to how these interactions have made me feel. I previously raised concerns about my experience, and I still don't feel they were handled adequately. I haven't returned since around July because I no longer feel comfortable there. There are things I appreciate about this location, and this isn't a criticism of every stylist. But it's unfortunate that the Drybar closest to my home is one I avoid because of how I've been treated. I hope management takes this feedback seriously and works toward making every customer feel welcome, respected, and comfortable.

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I frequent this salon. Every stylist is so nice, they do an awesome job and they have great monthly…read morepackages if you want to have regular blow outs.

I recently had an appointment, Friday, March 27th at 4:00. A…read morefew days prior to booking, I called to confirm whether your salon could accommodate a specific request. I explained that I have pink extension hair pieces attached to a hair tie and wanted to know if they could be braided into my hair for an upcoming event. I was told this would not be a problem and was instructed to book a braid service online and add an extension. I was also quoted a price of $48. When I arrived for my appointment, the stylist informed me that she had never worked with this type of extension before and that they typically only use clip-in extensions. While I truly appreciated her willingness to try and her kindness throughout the process, it was clear there had been a miscommunication with the call center. I would have preferred to be told ahead of time that this was not something the salon was familiar with, rather than proceeding with uncertainty during the appointment. Additionally, I was ultimately charged $65 for the service. At no point during the appointment was I informed that the price would differ from what I had originally been quoted. Being charged a higher amount without prior notice was frustrating, especially given the circumstances. Again, the stylists were very kind and did their best, and I appreciate their effort. However, the experience overall was not what I expected due to the miscommunication and lack of pricing transparency. I've written to your business when I was texted to review my experience and I've yet to receive any kind of response or reconciliation of the issue.

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I wanted a simple voluminous blowout with curled ends and got exactly what I wanted

Darla Michelle Hair Studio - hair_extensions - Updated October 2026

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