Had an employee come out to do an estimate. Person did not enter attic to ascertain total scope of…read morerepair needed. The estimator claimed fear of heights as well as wearing a long skirt. Was told I would be sent an estimate the following week instead of having one put together while at my location. Two weeks later and still no estimate or contact. Time to find a company to actually look at the repair and give me a quote. This is not the company for that.

We received excellent service from the first remodeling planning meeting to the last day of the…read moreproject. The management and technical teams are all topnotch professionals, all highly skilled and personable. Our 1960s bathroom needed and received a great overhaul. The grandchildren (and us) love the large bathtub.

The sales rep didn't show to our appointment today. If they don't show up to appointments and don't…read morecall ahead stating they will be late, and don't apologize for doing so- I need to move on. Go somewhere else unless you want to manage someone else's company. I personally don't have time for that.

KITCHENS BY DESIGN (Kettering, OH) has just completed the remodel of our kitchen and we couldn't be…read morehappier. From our first contact with Jason (sales) to the final inspection with Erik (Production Manager) the entire project and finished product is EXCELLENT. Jason LISTENED to everything we desired for our new kitchen and submitted a design and proposal that, after a few minor tweeks, met our requirements and budget. Jason and Erik visited our home, reviewed the drawings, made some suggestions, and set an approximate start date. When working with a contractor communication is a primary requirement. We were constantly updated on start dates, daily and weekly planning, daily progress, and any minor delays. Any questions we had were responded to with specific answers, not generalities. Prior to the project commencing, Erik introduced us to David (project manager) who informed us of the procedures and the temporary inconveniences we would be experiencing. The renovation began on schedule. David coordinated the entire project with his team, John and Dan (plumbers), Vern (electrician), Fred (painters), and Max (delivery and cleanup), all who did everything to make this process as unimposing as possible. As each day concluded, the area was cleared and cleaned. We now have a beautiful new kitchen. Kitchens By Design's staff and attention to detail are a hallmark for other companies to emulate.

Just had our new countertops installed and couldn't be happier. They look absolutely amazing…read more Everyone we dealt with was great -- from looking at their inventory to the installation team. Will definitely be working with them again on the master bath overhaul.

Went to several places looking for countertops for our new home. This place was significantly…read morecheaper for Quartz I wanted then most places bc your not paying for a fancy store or designer. It's just a little shop in an industrial area but they have the exact same brands of ( Quartz at leastthat's what I was looking for), as all the other places. Friendly and very fast got my quote within a day. Thanks guys great service!

Kelly was great when we placed out order. Very professional and organized. Thank you Kelly.read more

Tom and crew were outstanding from start to finish! No complaints only praise. We couldn't be…read morehappier.

I hired CM kitchen and Baths to refresh my 15 year old kitchen. The finished product is exactly…read morewhat I had imagined. It's still my kitchen but a more grownup version. I especially liked the large, matte white, subway tile he suggested for the backsplash, and the decorative tile that was chosen for behind the sink really added a nice touch to the finished product. Chad did great work, and meticulously cleaned up his project space when he was done each day. I wouldn't hesitate to contact him again for any additional projects.

From the owner: Fast and friendly quotes, clean job site, respectful and kind professionals. read more

I hate to leave a bad review but wanted others to be aware of our experience. King Stone's prices…read moreare unbeatable and Ali was courteous to interact with, selecting and ordering our countertop piece was great. However, our selected piece broke in the warehouse a few weeks prior to installation and King Stone installed a different piece (of the same pattern) for our countertop without asking/telling us. It wasn't until we noticed the difference that we found out about our piece breaking. We would have been understanding about the accident and happy to come back in to select another piece, but the way the situation was handled was very frustrating. Ali has not returned our messages, apologized, or addressed our concerns. Moreover, communication about scheduling the measuring/installation was less than ideal, we went a week without a response then had a 20 minute notice when they showed up for installation. The workers (who were very friendly and did a great job) had the completely wrong customer information as well (thought I was an 80 year old woman who "was always home"). The countertop is a custom fit and looks great in our bathroom, but the fact that it was not the piece we chose and this whole experience left a bad taste in our mouth. Overall it was a very unprofessional experience and unfortunately we would not do business with them again for our future projects.

Kevin and Jameson came in today to install some granite counter tops for our basement bar and did…read morean AMAZING JOB! They took their time and were very professional and knowledgeable! We will be contacting them again to do our kitchen! I recommend 10/10 and

Love the staff, love the selection. It's a cute little place with unique gifts and weck jars!…read moreAlways a win.

Owner is super friendly, chatted quite a bit. Super cool items in the store, especially if you are…read moreenvironmentally aware.