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    Darith Khay, MD

    3.4 (14 reviews)
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    Viet-Hong D Bui - 2023 Waiting area 2

    Viet-Hong D Bui

    4.5(23 reviews)
    1.9 miDowntown

    I have been a patient of Dr. Viet Hong Bui for many years, and I couldn't be more pleased with how…read morepersonable and accommodating they are. As a working professional and mother of two small children with a very demanding schedule, finding time for medical appointments is often a challenge, but this office makes the process so much easier. The heart of the front office is undoubtedly Trinh. She has been there as long as I can remember, and she is truly a blessing to the practice. Trinh is incredibly hardworking, cheerful, relatable and caring. She goes above and beyond to be accommodating with my scheduling needs, which I appreciate more than words can say. Dr. Bui is very lucky to have such a dedicated and sweet person representing the office. The Services and Convenience is One of the major highlights of this practice. Having the ability to get a Pap smear done right in the office is a huge plus for me, as it saves the hassle of scheduling separate appointments at different clinics. Overall, this office is professional and warm environment!

    Dr. Viet-Hong Bui has been my PCP for about 25 years, about a year after I left Kaiser. I love…read moreher. I am a 90 year old woman and she often anticipates some of my gathering problems, but often sees through my fear and insecurity and helps me accept and appreciate the pretty good health I have at this age. She always has time for that "one more thing," which often turns out to be the main thing that I finally got around to mentioning. I love her AND her office staff.

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    2023 Waiting room

    Viet-Hong D Bui - Reception/Waiting Room

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    Viet-Hong D Bui

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    Joanabel Sta. Maria Cepe, MD

    Joanabel Sta. Maria Cepe, MD

    2.2(30 reviews)
    0.0 miNorth Valley

    I saw Dr. Santa Maria for the 2nd time in November 2025. She referred me to a specialist with some…read moreurgency. I saw her hand the paperwork to staff, and heard her say I needed the auth. For weeks I called staff re: authorization, & each time staff knew nothing. Finally reached the individual responsible for auths & she took care of it. There is extremely poor communication in this office. I phoned to make appointment early Feb 2026 to get urgent referral to opthomologist for acute eye problem. Staff looked me up in computer after asking several questions only to find out " She isn't here anymore ". They did not refer me another doctor & would not tell me if Dr. Santa Maria was practicing elsewhere. I changed PCP same day. I still haven't received notification that she isn't practicing. Staff were zero help!

    ABSOLUTE WORST PATIENT EXPERIENCE EVER!!! OR LACK THERE OF!!! I assist my 76 year old Mother with…read moreall of her medical needs as she is no longer capable of addressing them on her own. My Mother had an in-person appointment today, at 2:15pm, which was set MONTHS ago to establish a new primary care physician. Setting up appointments has been extremely difficult due to insurance coverage and limited availability of physicians who are accepting new patients. We were happy and excited to finally have landed one! ..Or so we thought.. We received a phone call from Dr. Joanabel Sta Maria's clinic clerk today at 10:41am, the morning of the appointment, informing us that the doctor was not going to be in clinic today for undisclosed reason(s). We were offered to either reschedule or keep the appointment; however, if we keep the appointment, it will be via telephone call instead of in-person. Okay, so we opted to keep the telephone call appointment. Also, the clerk mentioned if we were to reschedule, my Mother would need to get lab work done prior. (Why they asked of this the day of, I do not know!) Fortunately, I told the clerk my Mother recently had lab work done in February this year. But, unfortunately, the clinic did not have access to them. The clerk then asked for me to contact the other organization and have the lab results faxed over. Okay. So I called the other organization on my Mother's behalf only to be informed that processing and sending medical records takes time and may not be done the day of. As a medical organization, Dr. Joanabel Sta Maria's staff should already have been aware of that process! Luckily, I was able to access my Mother's medical records online, print them and PERSONALLY drive and drop them off to the clinic so the staff can conveniently scan them into their system for Dr. Joanabel Sta Maria to review remotely. So, I get to my Mother's house, and we waited for Dr. Joanabel Sta Maria to call. After an hour and 10min had lapsed, we still hadn't heard from Dr. Joanabel Sta Maria. I called the office to inquire if and when we were going to get a call. The clerk said, "Yes, she will still call. It just takes time because she is very behind. You know, some people take longer to talk." So we waited..and waited and waited some more. After 4 hours of no call, no show from Dr. Joanabel Sta Maria, we finally gave up. This horrendous experience has left me with disappointment and distrust in Dr. Joanabel Sta Maria. She is unprofessional and uncaring. I made the mistake of not reading up on her MULTIPLE reviews, of which speak similar content as to what my Mother had experienced today: that Dr. Joanabel Sta Maria is a flake and unreliable due to multiple last minute appointment cancellations. I loathe people who waste other people's precious time! Today was an entire day wasted waiting on a so-called medical professional who could not care less. Such an inconvenience. DO NOT, I REPEAT A MILLION TIMES, DO NOT SEEK CARE FROM THIS SO-CALLED DOCTOR! I would rate her a zero if I could!

    Darith Khay, MD - familydr - Updated May 2026

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