I had a flat tire...same one as just three weeks ago!!…read more Called my Chevy dealer and they said they didn't have the tire (even though just three weeks before they gave me the tire) and thankfully my friends said to call BP Vernal's since they assured me he'd help. Sure enough, he towed my car in, ordered the tire and called me when it was ready. Now that's service!!

the most honest and trusting place I have brought my car. I have never been scammed. They have told…read moreme multiple times that things that I thought were wrong were totally fine and they have also helped me with tiny things like air in my tires for a low cost. Definitely worth bringing your car too!

If you need gas.....this isn't a bad place to visit. Fairly well lit and pumps are easily…read moreaccessible.

Never go to Shell in Noroton. Bad car wash and WORST customer service experience I have had in a…read morelong time. I go and get my car washed there and the attendant was rude during checkout. Then I get my car wash and my car gets white specs all over it from the soap. It looks worse than it did when I brought it there. I call and let the station know and they tell me to come back to get it washed again. After no apologies and the two attendance scoffing at my complaint, they gave me another ticket to get it washed again. Then the car wash did not work at all. Didn't even start. No apologies and again, the attendant was laughing in my face. I asked for my money back and they reluctantly gave it back to me cash and refused to refund it back on my credit card. I do not want cash because of Covid. And they refused to give it back to me on my credit card. So I left the gas station with dirty cash in my hand, my car looking worse than it did when I got there, 45 minutes of my day wasted, and no apology from anybody at the station.

I was quoted $70 for an oil change and was ultimately charge over $200 without being contacted. I…read morereceived the bill and was immediately upset and spoke to the receptionist who responded with "you should have spoken to me when you called". I was extremely uncomfortable and unhappy with this experience and will not be returning for services here.

Worst experience of my life. If I could give "no stars" I would. I came in to put air in my tires…read morethis morning. The valve came out of one of the tires and it went completely flat. James, the attendant, was unhelpful and rude to me. Said he couldn't do anything. And then, when I started to get my spare out so I could change the tire myself, he told me I could not do that on the property. He made me back my car out of the service station into the street. I was stunned. I have never been treated so rudely. This is a "service station" for goodness sake. And I stop here regularly to fill up since I live in Rowayton. Never buying anything at Tokenkeke Service again and will tell all my friends to do the same. Thankfully, I was able to change the tire myself and am now at Town Fair Tire (great place) where they are taking care of me.

Yesterday I had a frightening experience and I'm still quite shaken up with a man literally inches…read moreaway from my face physically threatening and instigating a fight that I had to call Darien Police Department and three police cars showed up. A self proclaimed

I bought gas there one evening, wanted to add another 10 dollars. paid in the store and evening…read moreclerks (two young Hispanics) never activated the pump for the additional 10. never came out to see the pump, just told me I had pumped and the display showed the first gas I pumped not the additional 10. Never stopped there for anything!

Well maintained station, however the gas pricing is beyond robbery. I'd only use this station if I…read morewas absolutely out of gas.

I have been taking cars here for 25 years: Jaguars, Range Rovers, BMWs, Porsches. Bob does…read moreexcellent work and is always responsive. True, as one below noted, he is not bubbly and effusive and coming from behind the counter to join you for coffee, but if you're taking your car anywhere for that... Bob's has always been honest about the issues with my cars and either fixed them (always reasonable in pricing) or advising I'll need an advanced specialist or that he sees no solution (I'm talking about you, Jaguar). But in nearly all cases, the car is fixed and ready to go.

Like others, I came here for an emissions test. I was immediately treated like an outsider and a…read morenuisance. This guy clearly does not want to be doing emissions tests, and will make you wonder what the heck is going on because there is no communication or instructions provided... except maybe via a grumble or something. If any of his pals come along they will get right in before you. This 5-minute test easily took over an hour to complete, and all the while I was made to feel like a huge inconvenience. Just terrible.