I'm very conflicted to leave 2 stars, I would have gone lower but I do like the things I bought. My issue is the ethics of this store. I went there today and bought a pair of shoes and a sweater. The guy Joseph told me that the shoes were Italian - they were very nice pair of cork wedges, unfortunately they were quite pricey ($90) but I thought, ok they're Italian and they're comfortable and they do look nice. So I bought them and when I got home, I put the box away and saw the bottom of the shoe box with a label that said, "Made in China". I went online and looked up the brand and saw that the designer is not Italian but in fact Argentinian and lives in the US. BAD BIZ ETHICS LYING!!
That made me look at the sweater I bought. It was reduced from $289 to $89. I remembered asking Joseph while at the store if it was brand new as the wool had some minor "balling" going on - looks like it's been gently used. He said "yes, it's brand new" and when I pointed out the balling, he said nothing.
Upon returning home, I noticed it was "Made in China" and a label that said that the collar is detachable and should be removed before cleaning. Perplexed, I took a close look to find 3 small buttoms around the top part of the collar. I couldn't figure it out until it dawned on me that this sweater must have had either a fur or other material attachment and it was lost and therefore the markdown? Or someone has this piece on consignment and it's missing a component.
The more I think about this, the more miffed I am, but when I looked at my receipt, it says, "No returns or refunds".
Like I said, I would have no problems buying these things if I was not fed some BS that "everything in our store is France, Italy, and Spain" - I guess China is now part of France, Italy, and Spain?
2 stars for the fact that the sandals are pretty and comfy, the sweater is nice but I've accepted the fact that I bought a second hand sweater (overpriced). BUT I DID BUSINESS UNDER THE IMPRESSION THAT I WAS BUYING EUROPEAN GOODS, OK?
Which makes me wonder and I bet I'm correct, he has a "Valentio" wallet marked down from $159 to $99. I have a feeling, that's "Made in China" too. After all, I did not see the Certificate of Authenticity. And I know all real Italian leather wallers (ladies) start around $500.
I will not be returning to this boutique again due to its dishonest fashion of doing business. And...No returns and refunds...maybe because they know what kind of business they run - their customers have no way out of the things they realized they bought on a lie. read more