A leak in our master bathroom sink required a call to Celey's (pronounced See-Lee's) as they were…read morethe sub-contractor who did the plumbing in our neighborhood. Contacting them and getting an appointment was easy. I liked how they used text messaging to confirm the appointment, give me a heads up when the plumber was on the way, and even a link that shows the name of the plumber (Everett) with vehicle tracking so you know where they are and their estimated time of arrival. Everett was able to find the issue - a broken o-ring - and fix it right away. The service cost $150, which is probably tough for some of y'all to swallow based on the issue. However, I've long ago accepted that I will never be a handy person and that my lack of knowledge isn't a bad thing. Rather, it supports local businesses and respectable tradespeople in the process. Many thanks to Everett and the team at Celey's for your prompt and friendly service!

Misleading. when I scheduled the appointment I was not told how much the visit would cost for the…read moreplumber to simply come out. I was not home, i had a family member there during the visit. Plumber calls me after the fact to simply say he fixed the leaky valve and they would send me the bill. The part replaced was about $35, weeks already knew it was an issue, and the plumber was at my house for MAYBE 20 minutes. $246????????? are you out of your mind? Your plumber drove up, already knew the issue and took 5 minutes to replace the part. $246?!?!? I will NOT be recommending Celeys to anyone. what an absolute rip off.

NCWaterHeaters are the only ones I'll call. From their stellar work on recent renovation which…read moreincluded all new plumbing for a bathroom and kitchen to the prompt customer service, honesty and warmth of Cyndi & Dave as you're talking things through, the whole experience is top-notch. Also, take advantage of their home remodeling expertise while you're at it. Just good people doing good work. Highly recommend!

We hired the remodeling portion of their company to redo two bathrooms. We had high hopes for the…read moreprojects, but unfortunately, we did not have the best experience working with this company. One of the issues we had was with their contractors for tile installation. The tiler initially installed a cracked tile. When we asked for it to be replaced, the tiler installed the tile from the wrong bathroom, so one tile looked different from the rest. When I pointed it out, he then pulled my husband aside and asked if we could just live with it. In the second bathroom, the tiler put the smallest tile cuts in the most visible places. When we asked the Project Manager to look into it, he said that the installer confessed he did not measure before beginning the project. Fortunately, the company fixed both situations, and while the outcome was sufficient, we were still concerned about the quality of their contractors. We had a good experience with the carpenters and electricians (although we found it was cheaper to hire our own electrician for some of the "extras" we wanted). The plumber was also friendly. However, on the first night the plumber installed the toilet, water came through our kitchen ceiling due to improper installation. Since it was late on Labor Day and we needed to stop the water promptly, we called an after-hours plumber to mitigate the damage rather than try to reach our Project Manager. We were disappointed when the company did not reimburse us the full amount for the after-hours plumber because we did not call the company's emergency line first. We were not aware the company offered an after-hours line. It was unfortunate that we were not given this information in advance. We recognize they were not obligated to reimburse us, and we do appreciate them paying for some of the fee, but it still left us with an out-of-pocket bill to remediate work done by their plumber, which was not ideal. Hopefully, the company is now letting new clients know about this number in advance before beginning remodels to avoid our issue. Ultimately, NC Water Heaters and Remodelling was on the more expensive end of the companies that we interviewed, so we were hoping for a less frustrating experience. We did, however, have a good experience working with our Project manager, the carpenters, and the electrician. The cabinet and granite company they contracted with also did superior work, so that was nice.

I have nothing but great things to say about Tim Leonard and Household 360. I hired Tim to replace…read moremy plumbing in my house. It was Polybutylene and failing. Tim sat down with us, listened to what we wanted, brought in his crew and went to work. They started the day they said and worked continuously, meticulously replacing every piece. Tim even replaced PEX that was in the garage because he wanted it all to be done. He also added a shut off valve that wasn't there before. I was so impressed that I had him remodel 2 full baths and replace a tub surround in my upstairs bath. All of it looks awesome. He uses quality components (Delta and Kohler). Both remodeled baths were a complete tear out, I removed the tub in one and converted it to a shower only with a seat. The master bath, Tim suggested we could actually increase the shower size by tearing out the surround, removing a small wall, and putting a custom shower with a seat as well (for my wife). He also tore out the useless garden tub and replaced it with a regular tub with a low step over. Everything came out awesome! He didn't quit, worked to ensure I'd be satisfied and listened to what I wanted, delivered it! I never once had to chase him down to get work done, it just happens, even came in under budget! He also has a really good list of quality contractors for the things he doesn't do himself. I went with ceramic tile and all of it looks so good. The drywall repair also done very well, repaired, painted and finished. I hired that crew for additional work (popcorn ceiling and wall paper removal) beyond what Tim had them doing. I couldn't be happier! I am an avid DIY'er and a fanatic about doing it exactly right. This was the first time I hired someone for this kind of work. I will hire him again and again when I need something. I highly recommend Tim Leonard and Household 360. Thank you Tim.

Tim and Team came out the same day I called about a leaking water heater and replaced the heater…read morethe next business day. Tim and his team of expert professionals did the work and the additional work I asked of them. I am super happy and no longer have to worry about my water heater leaking. I now have more room in my laundry room and can program and control my water heater from anywhere in the world through WiFi which will save me a significant amount of money on my electric bills. Highly recommended!

I called Polar Bear when the HVAC went out on one of our rental properties. The bad thing was, it…read morewas late Friday morning on the first hot day of the year, and I had called two other HVAC companies who come couldn't come until the next week. But when I called Polar Bear they did everything they could to get over here -- and they did a few hours later. They diagnosed the problem right away. Unfortunately they couldn't get a needed part until Saturday. But they picked up the part the following day, and came by on Saturday, installed it, and got us back running. I was very pleased with the service I got. Super nice guys, would highly recommend them to anyone looking for an HVAC company in the area.

Unprofessional. I don't recommend the services. The techs are great but the front office staff is…read moreabout unfriendly as you can get making the process difficult.

Rooter & Sons Plumbing Team,…read more I wanted to send along a note to share my feedback on the recent service provided by Blake. He was sent out to install a water heater drain line through the exterior wall of my crawlspace for a crawlspace encapsulation requirement. Setting up the appointment was seamless, and I appreciated being given a reasonable time window. Once Blake arrived, he thoroughly reviewed the situation and discussed his plan with me. He quickly retrieved a few necessary items he didn't have on his truck and completed the work efficiently in about two hours. Afterwards, he walked me through the completed project and answered all of my questions. Blake showcased true professionalism, providing great peace of mind. I have used Rooter & Sons Plumbing in the past and will certainly continue to recommend your services. Best regards, DCM

They came out within a few hours of calling. Got the clog addressed and was overall very nice to…read moretalk to and discuss possible future work to be done down the road.

Toilet needed flapper replaced. Flowmaxx did that but left the old flapper inside the tank. After a…read morecouple days the old flapper prevented the new flapper from closing, causing the toilet to leak again. I suspect this was done deliberately so they would have to come back out and charge me for a second repair.

My water heater tank gave up the ghost on Father's Day 2023. (my luck). Everyone else sent me to…read morevoicemail, but Tim picked up second ring. He was on site the next day, and by 5 PM I had a new one. Nice guy, worked quick, and delivered the results I wanted. Thanks!

Have you ever called a handyman to fix a water leak and your AC goes our while he's there & he…read morefixes that too???? Well, that just happened and Michael couldn't have been any nicer, efficient & professional. He literally fixed both in about an hour and we're having him come back for AC maintenance. We are fans & I can't say enough wonderful things about him & his work.

Huge thanks to Joco plumbing for helping us out with a major water leak this week. Julie was so…read moreprompt and friendly, setting us up with service asap and Allen and Darren were amazing when they came out to the house to fix our issue. Extremely kind, prompt and thorough and fun to chat with after completion! Very affordable! My husband and I were so impressed and very happy we chose this company. Highly recommend!