Hands-on Efficiency at its best
As I accompanied my wife during shopping for our weekly food items. I thought for a moment. How does it feel to be a mother who is faced with the responsibility of providing food and other necessities for her family in these days of our recent pandemic? A time when she has to be sure she will be able to continue to provide food and other nutrients for her loved ones in case of shortages.
Picture this! The line outside the supermarket is exceptionally long that day and she may wonder, "would there be anything left by the time I get inside? About twenty minutes passed before we were able to enter the Supermarket. As we entered, we observed rapid movement of No-Frills staff and workers moving around and restocking shelves as buyers increased the number of certain items that have rapidly disappeared. The atmosphere is tense while mothers hurry through the aisles hoping to pick up the special offers which usually disappear more rapidly. These are items, some of which are critical to a healthy diet for her family.
As I stood as an observer seeing, the movement of restocking lifts, I thought, "how do people manage when they are forced to include weekly shopping during an extended state of emergency such as our recent pandemic in the country", while observing the work of what seems like a well-trained working team. I noticed a tall gentleman dressed in No Frills uniform moving around guiding and directing the operation.
I immediately correctly assumed he is the Store Manager, a manager who appears to be familiar with effective systems of organization which includes a hands-on approach. It was clear to me that special planning and orchestration have played an integral part in their efforts. As I stood there and watched the effectiveness of their operation. I understood the reason for Daniels No Frills management's success in continuing to satisfy customer's needs during the Covid - 19 Pandemic.
I spoke to several customers who said that they were impressed and satisfied by the efficiency of Daniels No Frills services during the several months of the Covid - 19 pandemic.
Thanks"
Peter Hector
A satisfied Customer read more