This office is unprofessional and rude. I tried to make an appointment as a new patient and they…read moreclaimed I had an appointment that I didn't show up for at a different location with another doctor in 2023 (which is a lie), and they refused to accept me as a patient based on that. The woman was condescending and was scolding me. Totally unjustified. I will be reporting them to the medical board.

The best gastric doctor. Spent time, explanation of everything I needed to know. Simplified so I…read morecould understand.

I'm not gonna necessarily rate them badly because I never did get to see him. This is more of an…read moreissue with the medical system in general. I need an appointment one doctor told me they only do procedures one day a month and every other month. April is already full. So you mean, I have to wait until June? Dr. Melman's office told me they're not accepting any patients right now. WTF, what's wrong with our medical system. Everybody says the medical system in the United States is the best but if this is the best we can do then we're in deep trouble.

I have not had great luck with GI Dr's. They are so busy with procedures that (in my experience)…read morethey forget to actually HEAR the patient. All of this changed for me on my first appointment with Dr. Mellman. He heard me, he listened and solved a huge issue I was having. I'm elated!! The office staff has been on point! It's so nice to actually be heard and to finally get results I had almost given up on ever getting! I am beyond appreciative!!

Finding a doctor you click with is difficult. I was lucky enough to have had a wonderful primary Dr…read morefor eighteen years. My employer changed insurance carriers and my Dr did not accept my new insurance. So the search began for a new Dr & being extremely picky and somewhat of a hypochondriac who has a need to Google everything, I needed to find someone who understood me. I bounced around a bit & I was never happy, that is until I met Dr. Alexandra Santini, M.D., FAAFM who is with the Personal Physician Care group. Not only does she accept my insurance but I feel she understood me; without thinking I needed to be baker acted with my obsession with Googling every symptom I have & then of course thinking I had some rare medical condition. The state of the art facility features in-house lab work, digital x-rays, EKG and echocardiograms. I had an EKG and it was so nice having it done right there in the office. I'm going back for lab work & the lab is just one door over. I love the convenience of having everything in one office. I didn't indulge, but there is a Keurig coffee maker in the waiting room & I overheard someone saying they have tea k-cups too. I found Dr Santini to be kind, caring and warm. Dr Santini also has a great personality and she made me feel very comfortable. It feels so good to have a new primary who I feel comfortable with. Checkout their website: www.ppcare.net. You can make appointments, take a virtual tour and read each provider's bio. There is also a patient portal where you can set up an account and access your records online. The office is on the south side of Linton Blvd just a few feet east from the intersection of Linton and Military Trail. Poppy's is next door if your looking to grab a bite after your appointment. The receptionist was very helpful with my insurance, the nurse taking my vitals was friendly & making an appointment was easy because they actually answer the phone. The patient checkout person was relaxed and very friendly. She was juggling a few things at once yet she remained calm and always had a smile on her face. A real smile, not a fake one and I can tell. The beautiful thing about this office are the people who run it. Every person I encountered was warm and caring.

I am a 58 year old that has been a patient of Dr.Roy Cohen from Dr Santinis Group for 15 years. Dr…read moreCohen retired last year, and I started to see Dr. Santini i am disabled, and house ridden. I have several major disabilities. I am an extremely respectful person, and Im not a complainer, but I will voice my opinion if I'm wrongfully disrespectEd. I caught Covid at the end of December. I had a fever for a couple of weeks (among some other symptom). The second day after I got the virus, I was in line for two hours at MD Now (Urgent Care) getting tested. After a week of having a fever I called Dr Santinis office and left a message with the Pa. After three days, ( on a Friday) the PA called me back to tell me that Dr Santini hasn't replied to my message yet. So I made a virtual doctors appointment. At the time of the appointment she telephoned me which in the past she made it a big deal to use virtual FaceTime through a physicians network. I explained to her what I had and testing positive and a controlled pain medication I've been on for many years not really keeping my fever at bay. She then blew up, and demanded to know who gave me that medication. She got very hostile. Then she said "Oh, I see your very heavy." (I am what I am, it's hard to lose weight when you can't move around very much, besides what does that even have to do with anything)? Then she said, if you feel you need an xray or anything else go to MD Now and get it, don't come here. And besides, it seems like your on the mend. She was making insults and she didn't even read my chart to see who I was, and why I take a lot of medications. I've been to her seven times, and each time I ask for a refill on my medication, it's like pulling teeth. Needless to say, I am switching to a different group of Doctors. Even if she was having a bad day, shouldn't you look into a patients chart before making accusations? I see the PPC business office reads these, but they seem to only reply to the positive reviews. Ive been with you for 15 years. Would be nice to get a response!!!

I had to come here as Social Security assigned him to me to do my Disability evaluation. From the…read moremoment I walked in the door the staff was hostile and rude and ableist openly making fun of me. Dr. Mark refused to wear a mask and actually slammed the door on my walker! He also had his receptionist slam the receptionist window in my face because I asked them to wear a respirator in an ongoing airborne pandemic. The receptionists also threatened to call the police on me because I asked for a letter saying he was refusing to do the examination for disability and refusing accessible accommodations. This is the only time I have ever reported a medical healthcare worker to the Florida Dept of Health as well as the AMA. This is not a doctor that should be allowed to practice and should never be assigned to vulnerable immune compromised patients from the social security disability office. I was thankfully assigned a different doctor for my evaluation who did mask with their staff and was the exact opposite of this office. I would say run away but if you are disabled then get out of there as soon as you are physically able to do so. Never ever go here. If I could give a negative review I would of below zero I would.

terrible don't waste your time with this dr. he told my wife…read morehumana requires you to get a mamagram and a colon rectal stool exam. my wife called and theynsaid she didn't.

I had an excellent experience and was truly impressed by the quality and level of service. The team…read morewas professional, attentive, and ensured everything went smoothly from start to finish. The attention to detail and commitment to excellence really stand out. I would highly recommend this to anyone looking for a reliable and high-quality experience. Crystal and Maya were stupendous. I have always bruised when getting blood drawn and for the first time ever, I did not bruise. I will be leaving Cleveland Clinic and coming here for my medical services. Amazing staff!!!!

I've gone to this practice since 2010. All my providers there have been nothing but amazing. I…read morewrote a previous yelp review and gave the practice five stars. However, they have been under new management for a couple of months. All the previous providers have left the practice. I was never notified that my provider left the practice. In fact, photographs of my former provider and others are still on the webpage, so how was I to know they left? I never received a phone call or a letter in the mail. I found out about this recently when my insurance request requested a prior authorization. I went to their new website, and my provider wasn't listed. So I called to ask about this. The first time I called and the phone rang forever with no one picking up the phone. When I was finally able to get through, a young lady answered the phone. I told her about my situation with the prior authorization and she told me that my provider was no longer there. I was told that I had to come in and see a new provider and when I asked why , I was told have a nice day and then hung up on. I wasn't rude; I just had questions, like who my new provider is and why they need me to come in, since I just had an exam two months earlier. And I don't know why, but they called me back 10 minutes later and said they suddenly had an appointment for me the next morning. So I came in to see what was going on. My new provider was very young and I'm not sure how much experience they had. While they were nice, she informed me of the new policies. For example, they began charging for blood draws in the office that had previously been free. It was $35, and now it's down to $15; otherwise, I have to go to another location to have my blood drawn. They put an order for me to have my blood work drawn, even though I just had it drawn 6 to 8 weeks. I asked for a prior authorization which I was told they would do, but after two weeks, I went to my pharmacy and they said they never received one. The front desk used to be helpful, but recently when I went in, everybody was sitting around in a circle talking to each other, pretty much ignoring that I was there. This used to be a very warm, friendly practice that put the patient's needs first. Now, it seems this new management is very business-oriented, looking for ways to make more money at the expense of providing good customer service and focusing on my healthcare needs. I am now leaving this practice, which makes me sad. I feel very sorry for older people who go there. They probably don't know who their provider is anymore and will have to start over with a new provider from the beginning. It's hard to find a good medical practice for your routine healthcare these days, especially in Boca Raton, where everybody is moving towards concierge service. I wouldn't be surprised if this place goes out of business in the next year.

I've been seeing Alexandra Jones, DNP for quite a few years now after previously seeing Dr. Santini…read morebefore her retirement. The transition was seamless, and I'm so grateful to have found such an excellent primary care provider. Although Alexandra Jones is not an MD, she is a Doctor of Nursing Practice (DNP), and I honestly wouldn't want anyone else as my primary care provider. I see specialists for basically everything, so having a primary who is compassionate, knowledgeable, easy to talk to, and truly attentive is what matters most to me. She never makes appointments feel rushed, takes the time to really listen, and always makes me feel comfortable and cared for. It's also very easy to get an appointment when needed, which I really appreciate.

Personal Physician Care of Delray e-mailed me a consent form for a procedure…read more I was not even a patient at that office, and I did not have a condition warranting any procedure. When I called them, they had no explanation for this MAJOR ERROR.

We began using Dr Nutovits as our primary care doctor 2 years ago when we moved to Delray from Boca…read moreRaton. He has been nothing short of terrific along with his staff! They are caring and professional for all our needs as two mid 70's patients. Our appointments are handled efficiently and we are provided with clear instructions and care. Referrals are provided as needed. I would highly recommend Dr Nutovits as a GP provider.

AVOID AT ALL COSTS!!!!!! Doctor and staff are completely unprofessional, give wrong information and…read moreare total insurance scammers! I am reporting to the Florida Department of Health (DOH) and getting a new doctor. I was told I couldn't get the prescriptions I've been taking for many years due to having not been in for a checkup within the last 6 months. I then asked them to check to see the last time I was in which was less than 4 months ago. I was then told that well, it's close to 6 months ago, so we refuse to refill your medications unless you come in. Basically, they want to charge my insurance for an unnecessary visit. When I communicated this they then said: "GO FIND ANOTHER DOCTOR" and hung up.

Great Doc. Excellent diagnostician. Very caring family type practice.Too bad he is exclusively…read moreconcierge.

Reviewing Adam Aroyo NP. My 88yo father saw Dr Aroyo in the office. Dr Aroyo is new to the practice…read moreand took the time necessary to perform a thorough medical history and medication review with my dad. He also took the time during the appointment to speak with me on the phone. I am my dad's POA and a physician myself but live on the other side of the country and could not be there. He explained to my dad what he was doing and why in a way that even my dad could understand. I am 100 percent confident that in the future my dad can be seen and well taken care of by Dr Aroyo.