Worst customer service. I paid their bill using electronic payment from my bank. They don't know…read morewhere the check is and keep sending me bills. Tried going down in person, but receptionist wasn't able to help me. Called customer service (couldn't understand the person's accent). She wants a copy of the front and back of the bill - she didn't understand electronic payment, we don't have it but we have a printout of the payment. The cost to cancel the check is more than the check. We're senior citizens and can't navigate sending pictures (of the check, which we don't have access to) through emails

The front office was such a delight from the minute I walked in to the minute I left. Dianna who…read morechecked me out was so amazing. Dr. Yasir Al-Azzawi was incredible. He made me feel comfortable the minute I met him. I'm so happy that I got referred to this doctor. I'm so excited for my colonoscopy! Not many people say that, but after I met this office and Doctor , I know I'm in good hands

Dr. Horvath and his surgical staff are fantastic…read more His office staff is essentially a chaotic mess. They want you to schedule a 2 week follow up, but they only have appointments 60 days away. They call you and their phones are unintelligible. Too bad hes a good Dr.

Had my first endoscopy/colonoscopy procedure. I was very nervous. Dr. Horvath answered every…read morequestion I had and made me feel as comfortable as possible. Office was very good about scheduling me in a timely manner. Procedure went smoothly. Great doctor overall.

Dr. Hirth seems like a fine physician and a nice man, but his office's communication is terrible…read moreand there is zero transparency about financial matters. I got two surprise phone calls demanding money less than 48 hours before a procedure, one of which the office messed up with my insurance company by coding the procedure incorrectly. I'm extremely disappointed and think Dr. Hirth should clean house and hire a whole new staff.

Dr Hirth is SO warm and caring for his patients! He explains everything that you need to know…read moreprior to the procedure! He's the best gastroenterologist that I have ever had! The office is polite and very accommodating for appointments! Dr Hirth gives his patients his cell phone number!

Top notch Dr's ... as a NY transplant to South Florida I was very cautious on choosing a new Dr…read morehere in Florida. The office is modern clean , friendly efficient staff ! Have had no issues making an appt., and if I have follow-up questions I use the portal and ALWAYS get a response ! As a reference , I use Dr Seltzer as my primary and my husband uses Dr Cohen, both TERRIFIC !

I have been with NYU Langone as a patient, for over 20 years, in NYC. I was absolutely delighted…read moreand relieved to find NYU has two locations near me in Florida. One in Delray and one in West Palm. Both locations are new and have the best drs around Palm Beach County. I highly recommend Dr. Sifonte, Dr. Sobieraj, and Dr. Barish. More Drs are coming to both locations. Excellent care, high level of professionalism, experienced Drs that listen. Office staff is courteous and friendly, professional and efficient.

This practice was in my opinion on top of its game when I first went to it over two years ago. That…read moreis no longer the case. Went there with tummy issues, had a colonoscopy, endoscopy three breath tests. Went back for the results, and was told to take a all natural gas relief. Still having my issues, went back to my Primary Care Doctor and was given two more extensive tests, to only find out I have only 16% of my gallbladder working..yeah, that doctor dropped the ball big time...Thank goodness, I am very proactive...DO your own homework, and don't stop until you get your answers.

As a RN for 25 years, I have never had such a negative patient experience. This is a hugh practice…read morewith a ton of overhead. I felt pressured to have a procedure when the MD could have treated me without it. It seems like a mill. The MD's communication style is abrupt. The office manager Donna actually hung up on me. The MA's where pleasant. I was successfully treated by another MD who was willing to listen to me & be creative. Advice: demand respect, be educated & consider another MD.

Love my dr. Renee so caring and though she put me at ease. Staff is just as well informed as the…read moredoctor

I was a patient at this practice with Dr McGuire as my doctor. It was a negative experience with…read morethe staff, who were arrogant and unprofessional as to how they treat their patients. Dr McGuire was. professional when I first met him and seemed concerned about my medical condition. I went to see him for a follow up session scheduled at 1 PM at their offices. I arrived at 12:50 and at 1:30. I approached the desk as I was still not called in to be seen. I was told that he was with a patient and that there was one other person ahead of me. How is that possible unless they double and triple book patients. It would've been at least another hour before I would see him. I decided to leave and left notice that he contact me as I was told a follow up session would not be for three months down the line. Not only was I not contacted by Dr McGuire, I was told that he no longer would be my gastroenterologist. The attitude and the demeanor of the staff was horrendous. I asked to see a office manager when I was at the office and was denied. I called the next day and asked to speak to the office manager, and was told that she would call, which of course never occurred. There are many good practices out there that specialize in Gastro health and I would advise that you choose one of them over this practice. Just a word of caution for any prospective patients.