I had an appointment with Aspen Dental in Hanover, PA on January 14, 2026. I was not pleased with…read moremy experience as it felt like they treated my teeth like a car warranty more than health. They kept offering me their version of Invisalign which I do not need. The doc offered it, I said no. The tech then offered it, I said no. And they wouldn't let me leave without seeing the office manager who offered it and I said no again. Confirming that I moved dentists and they said there is nothing wrong with the alignment of my teeth (this was my first time with any dentist in 30+ years every mentioning something like this to me before and pushing it on me). On January 20, 2026, I put in a formal request to have my records released to me (including X-Rays) as well as transferred to my new dentist office. Shortly after that, the secretary at Aspen Dental, Hanover confirmed she sent my request in. I called the Hanover office numerous times for my records but never received a call back. On March 10, 2026, I called corporate for the status of my records. They said they received my request but it wasn't processed and that they would process it then and I should receive my records to my email within 5-10 business days. It is now well over 10 business days and I have still not received my records. According to HIPAA regulations, they are try provide my records to me upon request. It has now been over 2 months since my original request and I have still not received my records and neither has my new dentist. Meaning, they are also not HIPAA compliant. Seems like they do anything they can to sell whatever people are gullible enough to buy from them and then they trap you there by not sharing your records. I will also be filing a complaint with the State Dental Board as the HIPAA violation is pretty serious. If they're violating it in this way, it makes me wonder what other illegal things this company is doing with patient information. I am legally entitled to my med records.

I googled denture repair in my area and Aspen came up. They touted $49 repair, walk-ins welcome. So…read moreI did. Though the man at the desk was very pleasant, he informed me that "this location" does not repair dentures that weren't purchased through Aspen dental. Way to go, Aspen! I told him I am newly relocated to this area so I cannot return to the dentist where I purchased them. Nope. I am looking for a new dentist, but it sure WON'T BE ASPEN!

I selected a new dentist , because my previous dentist was no longer in network for my insurance…read more Being in my 70's, I was very apprehensive. I found the front desk staff friendly. The hygienist was great at assisting the dentist and my dentist was very thorough with the work performed and with explaining everything. I would recommend anyone looking for a new dentist to select Andorra Family Dentistry!

Office staff is lacking. I was told prior to making an appointment that they accepted my insurance…read moreand would double check. If they didn't they would call me before I drove there. When I arrived today, I was told yes, they take my insurance but after a 20 minute wait, oops, they don't take my insurance... Humana. What an incompetent run around!

Dr Sherpa and her staff are terrific. I had to replace my ancient veneers. It was a long and…read morechallenging process, yet Dr Sherpa managed each step to assure optimal results and minimal discomfort for me. The end result is fantastic due to her patience and skill. I truly appreciate Dr Sherpa and her Team!

I am just overwhelmed with awe, about this Dental office…read more I have not been to the dentist, I think since I was probably 15 years old. I know, bad me, lol. Fast-forward 25 years later, it was time. I am genuinely not afraid of many things, however, visiting the Dentist terrifies me... well it did terrify me, but not anymore, not after my experience at this Dental office. I'm not even sure where to begin, as this office is all around amazing! The staff is genuine. They're all nice and caring. They're communicative. They're patient and even comical. I found this Dentist office, by chance; through a google and yelp search. I found other offices to call, but something told me to make an appt here, and I'm so glad that I did. Dr. Sherpa, office is a gem. They made me feel at home and at peace. Her staff is polite, positive, and helpful. Dr. Sherpa and her staff are a combination of class, down to earth, professional and empathetic. I felt like I was at one of those family-owned Dentistry, like in one of those family movies you find on Netflix, with a golden retriever in the background. What I got done: So, my visit required me to have a filling, that I got back in college, removed and replaced with a cap. I wasn't sure what that meant, as I've never had a cap before. Dr. Sherpa conducted a short 1:1 with me, explaining to me, (words and pictures) what that would look like and what it would entail. I had some cavity there. I also had some cavity at the upper back part of my mouth/tooth. Not bad for not going to a dentist for 25 years lol. In order to get my filling removed, Dr. Sherper, had to numb my mouth. She talked to me every step of the way. She explained how it may feel, every step of the way. Here assistant was amazing and did the same. Honestly, it was not as painful as I thought it would be. Dr. Sherpa was very skilled at massaging my mouth and my gums as the numbing was happening. I'm sure she used other techniques that she developed throughout her training or career as well that helped, and I appreciate it that so much. Overall, the process was smooth. As of this review, I have seen her about three times. And will continue to do so for my routine visits, and maybe teeth whitening.

Our family of four and I have been very happy customers of The Schiff Dental Group since 2015…read more They came highly recommended and did not disappoint. Karen, Dr. Ali, Dr. Moniz, and Dr. Zurek have been professional, caring and competent, as has the office staff. Yesterday I received a bill for a service that was rendered in October 2020. This was the first bill that I received for the treatment and it had a $20 finance charge included. Prior to the new year, I had called the office to make an appointment for my husband and also asked about our bill since I had recently had dental surgery and was told there was no balance due. At that time, I commented that I was surprised and was told it may still be in process with the insurance company. The first bill I had in hand arrived yesterday. Today I called Schiff Dental office and explained that this was the first bill I received and that I would appreciate the removal of the finance charge. The bill is dated 1/1/21 but arrived yesterday. There were no prior bills received. I called in good conscience to review my bill and from the start I felt accused and attacked by the office manager. I tried to explain that with a pandemic and a postal service issues, I had not received a bill. She told me I knew I had $XXXX worth of service in October and since I knew, it should have been paid and I was responsible for the entire $XXXX. I advised that I will submit a payment of $XXXX today and follow up in my next pay period to pay in full. I was also told today that multiple attempts were made to contact me by phone, but after reviewing my phone records, I have received no calls from the Schiff Dental Office since the follow up call after the procedure in October. I have always been treated kindly and professionally by the office staff, but the office manager was difficult and accusatory. I called today with the intention of paying my bill today, but asked in good conscience to have the finance charge removed since it was the first bill that I received. Our call was frustrating and I struggled to discuss my issue because of the obstinate attitude. I have every intention of paying my bill and my appointment in October 2020 was scheduled to coincide with a lump sum deposit into my HSA at year end. The appointment timing was planned with that in mind and the funds remains in my account to pay for my procedure. I asked to please speak to a supervisor and was told that Dr. Schiff was her supervisor and there was "no way" that he would call me back. I advised that I would like to speak to someone else prior to sending my payment and the office manager stated that perhaps I should get a lawyer. I again reiterated that I want to pay my bill, but should not have been charged a finance charge. She stated that she is the office manager and that there is no other supervisor, adding it was her job to collect the bills and because that is her job, there was no way she would let Dr. Schiff know that she was not doing her job. I will reiterate that I fully intend to pay my bill and it was the finance charge that I was questioning, but my conversation with the office manager was so unlike any other conversation with anyone else at Schiff Dental Office and as a customer, I feel it's necessary to have a conversation with someone else. I have never before been treated so coldly by any other member of The Schiff Dental Group staff. It is sad that our family is going to have a find a new Dental Care provider over a $20 finance charge. I'm sure it's also not the intention of The Schiff Dental Group to lose a family of four, three of whom have significant dental needs, over $20. We loved going to our dental visits, but as the office manager said, I knew about my $2000 worth of treatment and should have paid my bill already, so that leaves things feeling quite awkward, doesn't it?

I saw Jill Zurek, who fixed a filling. She is professional and did a great job. However, was…read moreshocked to find that my bill was over $300 for a single filling. Make sure to ask about prices before getting ANYTHING done here. I talked to my insurance company who told me that the group overcharged me. When I called to ask about the charge, the secretary was extremely rude and said "this is how it is done at the practice". Very inappropriate and unprofessional supporting staff at this Dental Group.

Wonderful! I've been taking my 3.5 yo since she was about 2 and always have an excellent…read moreexperience. So good in fact my daughter wanted to sit by herself this last visit! They make the kids feel comfortable, very clean and everyone is nice. Parking can be a little bit of a pain but there's a lot right behind the building you can pay to park. Highly recommend!

We took our oldest child to a different ortho. They were fine, but Top of The Hill is who we went…read moreto for our youngest and they are exceptional. Dr Jake will do anything to ensure your kids teeth are healthy and straight. The whole practice is efficient, friendly and professional.

I had to find a new dentist because my insurance changed and my dentist did not take my current…read moreinsurance. I searched my insurance directory and found this office. Parking: Lot where WaWa is located. Very busy lot and tight parking. The office is located at the end of the strip mall. The entrance faces Joshua. Office: Small but clean. Everyone has mask and gloves on. You have to complete a covid form. Staff: Very friendly and professional. Dr. Shah is the best. He was very tentative and answered all my questions. He uses the best equipment that aide in comfort. I came in for crown preps and didn't feel a thing! I'm terrified of needles but it went well. Jackie his assistant was great. Both made sure I was ok during my procedure. Overall my experiences were good. I am happy!

I am still having pain with the tooth that supposedly got glued and fixed. Since I got the right…read morefixed I haven't stop having pain. I went back after days of it getting fixed but did not do anything about the pain I was having, I was told that it will go away but it never did. Dr. S pulled my one dental implant when the tooth came off of it...I thought that the tooth came off be replaced but instead the implanted screw was taken out and am missing that tooth now. I didn't think that it was necessary to pull out the implant. I was very disappointed with all the works that was done with my teeth. Until now I am having pain with the tooth that was supposedly fixed and I was told that the pain will go away and it never did. Yes I did go back to get it checked but told me that there was nothing wrong. Now I am living with this pain since then. Very unhappy patient.

I'v been with Marc Dubner since 1991... Highest regards .... He has taken car of me teeth with…read moreremarkable skill!

Terrific dentist that makes himself available in emergencies. His staff of hygienists are top…read moreprofessionals using the latest technology to clean and examine the mouth. They leave nothing untreated and are especially helpful in advice to better mouth health and longevity of the teeth. Over the years some young dentists have left to go on their own, but a mature knowledgeable dentist has seen and done most of my needs, and I'd rather see the teacher than the student when it come to my teeth, and over 65 and still got them makes the cheesesteaks go down better!

As a patient of several years, until recently I had mostly positive experiences at Tuman. Two years…read moreago they cancelled an appointment with two days' notice, rescheduled, then canceled again. Then an appointment last winter was cancelled the night before. It happens; they were apologetic and both appointments were ultimately rescheduled. But today after I arrived 12 minutes late for my most recent appointment, I was told I'd have to reschedule because I was outside the 10-minute grace period. I hope anyone but the receptionist would have made an exception, but that's the face of the business and that's who I had to deal with. Unfortunately she was neither sympathetic nor polite. If you expect grace from your customers in the face of unexpected cancellations, then you should be willing to give actual grace in return. I'll be looking for another dentist.

Dr W Michael Tuman and his staff are extraordinary professional, compassionate, delightful and…read moreknowledgeable. I truly appreciate the way they helped me during my dental appointment. I used to be very anxious about going to any dentist...especially for extractions. I wish I met Dr Tuman when I was much younger. I would had taken better careoso of my teeth. I would definitely recommend all of them during your dental journey. Kudos 10++++ Carlotta "Zaire" Ferguson

Best medical front staff ever! Patient, courteous, respectful. This office & staff are such a…read morepleasure!! And Dr. Angel is the best. We are so glad we found her.

Dr Dobbins is my primary dentist and has been absolutely amazing. I needed a lot of work and…read moreeverything was completed to my utmost satisfaction. He took great care to make sure all work done was perfect, everything fit perfectly and my "smile" is the best it has ever been. I have always been apprehensive about going to the dentist, but not here. They always make sure you are comfortable. The technicians are very professional and explain the procedure being performed. The clerical staff and finance staff are ready with any help you may need with insurance, appointments, etc. They are all extremely efficient. Appointments are always on time. I love this place. I have found my dentist for life.

I have been taking my daughter to Doc Breslers since she was 4 years old. The staff is amazing. The…read morewait times can sometimes be long if you have an appointment during a peak time-- evenings and weekends but I don't mind because it keeps me from having to miss work and my daughter from missing school. If you get a Saturday appointment you can show up early as not to plan your day around a trip to the dentist. For instance, I had a 1pm appointment last Saturday, called at 8:30 am and they said I could come whenever I was ready! We were in and out by 10. Once you get checked in, the staff briefs you and your child on the procedure they will be doing for the day and then you head back to the lobby and your child heads to the exam area. The office is decorated with whimsical themes from underwater aquariums, sponge bob and other children's characters. There are old school video games like Pac Man and Qpert in the lobu which are free of charge. The tv plays the latest in Disney/Pixar while you wait. Once your child is done the tech calls you tower with your child again and reviews any further work that needs to be done, answers your questions and suggests your follow up appointment. I've never seen a child unhappy before entering or leaving Doc Bresler's. The kids also get to pick prizes when they are finished their sppointment and always get a new toothbrush! I would definitely recommend if you have a child who is a first timer or who is fearful of the dentist. They have an orthodontist and they also see adults!

After reading the other review on here, I needed to give my opinion immediately. In short: THIS…read morePLACE IS A CHILDREN'S DENTAL RIPOFF FACTORY. If there was a way to award 0 stars, I would do so!!! When my daughter was about 4-1/2 to 5 years old, they told me that almost all of her baby-teeth molars had to be capped with these metallic like covers... and that it would run about $3,000+!!! They happily informed me that most of that cost would be covered by my (then) great dental plan through work. It smacked of gold-digging & bullshit. I told them I would have to think about it. They insisted I should not hesitate because the decay could ruin her adult teeth forever. I checked around to get a 2nd opinion and found another pediatric dentist on Butler Pike in Conshohocken, Plymouth-Whitemarsh area. Yes, my daughter had some decay, but because her adult teeth were already starting to push through, there was no need to go through the expense to cap all of her baby teeth, let alone the anxiety it would cause her. Extra attention to her emerging molars, using topical fluoride and clear sealants would protect her adult teeth, along with better brushing techniques. This was 10 years ago. She has absolutely perfectly healthy teeth, thanks to Dr. Daniel Rizzo, who now has his own practice in Andorra, (and a great smile thanks to her Orthodontist Dr. Brogan). See reviews on Dentist Daniel Rizzo, he's great! Seriously, do NOT go to DOC Bresler's Cavity Busters unless it is an absolute emergency and you cannot get to anywhere else!