NEVER go here to do laundry, even if you live on the same block like I do…read more We've had multiple issues here over the years, but, I've never been pissed off enough to write a review about ... until tonight. So, let's get into it. I went here tonight at 8 PM to do one quick load before they closed at 10 PM. I figured 30-45 minutes to wash, 30-45 minutes to dry, even if I spent another 30 there folding, I'd still be out of there by the time they closed at 10 PM. When I walked in, the ladies yelled at me, "We're closed!" It's 8 PM. I said, "I thought you all closed at 10 PM?" to which one of the ladies said, "We're closed!" I said, "What time do you close?" and she said, "10 PM." I said, "It's 8 o'clock. I'll be done and out the door by 10." She said, "Last wash was at 7:30." If that's true, you need to post that somewhere. If you say EVERYWHERE that you close at 10 PM, close at 10 PM. I come here all the time because I live so close. Never again. Before this happened, Sudzy was already the WORST laundromat in a 10 block radius, now, let's get into why. You'd think that such a HUGE place with SO MANY washers and dryers would have an abundance of availability, even on a busy day. Haha ... no. At any given day of the week, roughly HALF of the washers and dryers are out of order. To make that situation even worse, a fair amount of times, the broken machines aren't even labeled as broken. Do you know how painful it is to put ALL of your clothes into a washing machine, put all of your detergent and such inside of the machine, and then when you go to pay and start the cycle ... NOPE! So, it's pretty pointless to have such a huge space with so many machines if half of them don't work. Literally, if you walk in there right now (as I'm writing this, they're still open for another hour and a half) there are signs on seriously HALF of the washers and dryers right now. And, if the washing part of your day wasn't a horrible enough experience, let's get into the drying part. The lint filters in this place are NEVER cleaned out. If I had to place money on it, I'd say that they are MAYBE cleaned out once a day at the end of the night and never again. What brings me to this conclusion you might ask? Because my clothes are NEVER above Luke warm when I take them out, even on the highest temperature. AND, the drying cycle takes twice as long as any other laundromat in the neighborhood. So, you're just pouring money into these dryers to get your clothes dry for no reason other than laziness and unprofessionalism. For the price and the experience, you're MUCH better off going American Laundromat or Sunny Day Laundromat (both on Danforth). And, like I said, I live on the block. Do I want to walk FURTHER to another laundromat? Absolutely not. But, it's worth it to save the money and headaches.

I've been coming to this laundromat for years and always had good experiences, but the service has…read moregone downhill this past year. My king size comforters were returned extremely damp and stuffed into plastic bags. And on more than one occasion, simple food stains were left on school uniforms, and whites smelled like bleach but still didn't look properly cleaned. To make matters worse, I picked up my laundry a week late and was charged a $20 storage fee. However, the fee I understand, but folded and packed up damp clothes...Very disappointed!

Great to work with. Conveniently gave me a quote for two dresses via text, and arranged pick up and…read moredelivery of the dresses once finished. Will use again for future special dry cleaning! (wedding dress cleaned and preserved and another dress dry cleaned)

Have used this cleaner a few times now and can honestly say they are great! Reasonably priced and…read moremy clothes come back the next day. Convenient as well as they pick up and drop off to my lobby.

I just had surgery and had a ton of laundry to do since I wasn't able and still can't lift…read moreanything. I searched my yelp family for help in finding a laundromat service and I I found this one. Based on their 5 star reviews, I decided to go with them! Best choice ever, although I initially had an issue with their payment system delivery.com, however the Manager Jake was diligent and communicative throughout the entire ordeal. He rectified it and resolved the issue immediately! Moving along..... the lady called and came to pick up my laundry. She was sweet and polite. Within 36 hours I had my laundry! Boy was I happy! My clothes were folded professionally, they smelled good and looked clean! Thank G-D! Because I was so scared since I've never used a service like this before! I definitely recommend this place if 1-you need a 5 star job done, 2-Need your clothes with in 24 hours and 3- have separation anxiety with your clothes like I do and don't trust anyone besides yourself to do it ! You can trust them. All 87 pieces of my clothes towels sheets and comforters came back ! That was a joke I swear I didn't count

Would never come back!!! Rude old lady . Soap machine is always down and she disappears when you…read moreneed her .

I've been doing our laundry here for 2 years now. The people there are friendly. Even the owner…read morehimself, he lends a hand everytime you need and he's around. The place has improved a lot since the first time I did my laundry there. I wish they bring back the free iced tea hehehe

They have been wonderful since I started using them 2 years ago. Brought all of my laundry there…read moreand it was completed same day without any issue. I bring my dry cleaning there every week and, without fail, it's there on time and perfectly clean as expected. Very friendly staff.

Amazing service! Door to door delivery, wash fold, easy and they took care of my delicate items…read more Highly recommended.

great service and the clothes smelled goo. i like the…read morepremium wash. and glad that delivery and drop off is available

Epic fail. Tried to use the service but did not work. Not only did they try to pick up my laundry…read morevery late, but their person kept pushing the time back. After 45 minutes late, it still said they had one stop to make before mine. I guess they don't need the business.

They helped my son during a stressful time and went above and beyond to make sure he had what he…read moreneeded.

They stole my clothes and I saw it and called the police on it then they hide it from me & the…read morepolice and refused to be involved in it and said I am the one who lost it. Very very bad place

Used this place for wash & fold - the price is amazing & the service was even better - they take…read morereally good care of my clothes. They have pick-up & Delivery with a gentleman by the name of Angel - and his service is amazing as well! Would recommend this laundromat to everyone & anyone who uses wash & fold.

I have been living in this neighborhood for 2 years. I was happy to have a laundromat so close to…read moreme. I go every week to wash and the staff there are very helpful and interacts with the customers, which is very comforting especially to older customers that usually have no interaction with the outside, unless they go to wash or do groceries. I thank all the staff that works there and may God bless them.

Ana is a nice person and does a great job with the laundry. The laundry is very clean and she folds…read morenicely

Came here to wash winter blankets. Seems clean, masks required, people keep to themselves. Lots of…read morepeople using the smaller washers and just 5 total of the largest washers. Can't give the 5th star bc the machines are change only and I got shorted somewhere between the change machine and the washer not registering a quarter I put in. Lots of plants, cool neon lights in the ceiling, and the little store with snacks seems to be open.

We've lived in this neighborhood since March and this is by far the BEST laundromat I've been to in…read moreJersey City. Clean, air conditioned ... and all of the washers/dryers WORK!!!! Lots of places to fold, a snack shop/mini counter to eat, tons of tv's, places to actually sit inside and out. I lived at Journal Sq since 2002 and Lovely Laundry should be demolished. Bugs (including bed bugs crawling) floor so torn up you fall thru, dirty and nothing works. Adriana's is always crowded no matter what time or day I go, but I've never had a bad experience. I hate doing laundry and we always have a lot to do, but this makes our experience a little less painful until be get a place of our own with washer/dryer included!!