So today I went back to the shoe store. I was looking for winter boots. Though while I was there I…read moretold them about a pair of DC shoes that I bought from them 4 months ago. My DC's split on the bottom of the shoe and to my surprise the manager goes "Oh just bring them on in and we can reorder you a pair of DC's". So I brought them in 30 minutes later and they took em back! They ordered another pair due to the pair I had not being available. Shipping was still free! Either way I was VERY happy on this visit. I'm also convinced they are ALL about customer service! The manager also gave a $10 off coupon. I will be using these for another pair of DC's in a few weeks. So I changed my score! VERY STRONG 5/5...I will be doing all of my future shoe shopping with them if I can.

I've been dealing with plantar fasciitis for years and have had a hard time finding footwear that…read moreworked and didn't leave my feet in more pain. Sean was incredibly knowledgable and took the time to make sure the Topo shoes were right for me. I can't thank you enough.

What a pleasure to be able to go to a shoe store that actually provides expert services when…read moreassisting you to find the shoes that are comfortable and fit properly. The selection of quality brands at competitive prices is very good. Most of all, the staff is knowledgable and really attentive-listening to our personal needs and concerns before making great suggestions and recommendations. A special shoutout to Mandy who helped us to make the right selections of boots and sneakers. We love the store and our purchases!

During our recent stay in nearby Stowe VT we passed by to check out this unique place. What a…read moretreat. Found so many great deals. Earrings and jewelry were as low as $2 so pretty. Took home a courdroy jacket for $15 and a beautiful tin picture of Vermont with 2 deers. What a gem of a place

Large and good selection of reasonably priced, good condition, and in style clothing and jewelry…read more The staff was very kind and helpful and I will probably stop in here next time I am in Stowe.

We live in Bend where there is the only other privately owned Patagonia. We stop by every summer…read more It is a very large store with a great sale section.

I wanted to stop in to this Patagonia store specifically to see if they had a sticker for my…read morefriend, who collects them. (Most Patagonia stores have a sticker with the city name on it!) I found them pretty quickly - they were just sitting out on the counter so I snagged one. The store is quite large and we took some time to browse - I wasn't really looking for anything specific, but it's always nice to be able to see products in person. They had a good sale section. I loved the local recommendations sprinkled on chalkboards throughout the store - so helpful! I also loved that we were greeted when we came in - it's a small gesture but can really make a difference when visiting businesses and I always appreciate it.

I received a pair of momentumlo boots from my husband in early October 2020. Although the snow…read morehadn't really hit yet in Denver Colorado I wasn't able to test them out until the following month. When I put them on for the first the right boots strap/lace snapped right off. I believe it was dry rotted. Since they were purchased at Murdochs and I no longer had the receipt I reached out to Kamik. They were more than willing to replace the entire set at no cost to me. They didn't have the same ones but i chose a different style and color. Again at NO COST TO ME. The best customer service I've ever had to encounter.

Stopped in while taking a driving tour of northern Vermont. There are some great deals to be had at…read morethe factory store. Jackets, pants, accessories, bolts of fabric... We didn't have any use for most of the items (it never gets cold enough to wear any thick woolen anything in CA) but did end up purchasing a throw. The sales people are super friendly and helpful.

quick ship and excellent product. very satisfied. Coat fit as expected and very impressed with…read morethe quality

I was excited to see that Burlington has a Fjallraven store because I never knew they even existed…read more(and now I know there's one in Ann Arbor, Michigan too)! I had been thinking about buying a Fjallraven Kanken backpack (you know the one, the adorable square backpack that looks like a little kid's bag) for awhile so it was neat to see them in person and all the different colors. They also have lots of outdoor gear, other backpacks, apparel, and a sale area in the lower level. We stopped in twice during our long weekend in Burlington and the employees were really helpful and friendly, offering to show us any color of bag we could imagine and explaining some of the features of some of the products. The store is large and fully stocked with anything you need to be a cool Swedish hipster in nature! The products they sell are pretty pricey but the backpack we got is guaranteed for life and is water-resistant due to the beeswax coating. I really enjoyed checking out this shop and was impressed by the knowledge and friendliness of the staff.

As a fan and owner of Fjallraven, I will NEVER go in this store again. On a recent weekend, my…read moredaughter and I walked into Fjallraven Burlington. As I browsed the mens wear, my 9-year old Black daughter remained exceptionally well-behaved and within my eyesight. Then I heard a Fjallraven Burlington staff member ask my daughter if she were "by herself." So I walked away from browsing out into the open and asked the staff member "Sav (?)" if I could help with anything. The staff member said, "This is not a children's store. You need to keep your kid with you." The Fjallraven Burlington's staff member traumatized my daughter. No one should be treated like this. Unacceptable.

Awesome experience. Was quick to get our rentals, everyone was cool and down to earth. Return…read moreprocess was so easy too. We would highly recommend renting from them and would return when we're back in the area. (We rented for 2 adults and 2 kids age 5&6)

This place was great. The people were super friendly as was their dog, Destiny! My son and I…read moredecided to rent from them as they are substantially cheaper than at the mountain itself - and it's literally right next door. Great merchandise as well - on sale! Plenty to choose from and we were able to rent a pair of snow pants for the day - fresh out of the laundry! Definitely will visit them on my next trip.